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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated Mar 2, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 188

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A
Amrish Joshi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered-HOMETOWN

I have purchased a LG Washing Machine from HOMETOWN, Outer Ring road, Bangalore, about 2 weeks back and I had been promised to get it delvered within 3 days now its been more than 2 weeks and I still haven;t got my washing machine delivered yet.
I have paid the amount of about 25, 800 Rs. in advance as well on the sale day.

I personally spoke with many people in your department by calling them over phone everyday....
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S
Sandeep Malhotra
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud online company

Hi With reference to my order placed on 17 March 2009 vide order no. [protected] for Nokia -CK-7W Advanced Car kit with Future Bazaar id 1008330 . On 19 th March i got confirmation from Future Bazaar that this order is confirmed for which my credit card limit is freezed for that time ive mailed them . & i got confirmation that this product will be dispatched to you wit in ten days . On 24th March iam getting mail that This order stands...
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A
Ajay
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Responsibility and Worst customer servicing

Bill No. T31/31916
Bill date : 28th March 09
Item Details :CLINIC Hair OIL

I am writing this to just inform you that the people working at BIGBAZAR cash counter/ customer services are not reliable.

I went to purchase some house hold thing from Big Bazar Noiada (Great India Palace ) on 28th March 09 . As ususal purchased goods get packed into BIG BAZAR poly bag at the cash counter by your staff memeber...
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A
Amit Kumar
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Over charging with misleading advertisement

Dear Sir,
The Big bazaar group is having a advertisement in The Times of India each Wednesday claiming that products are being offered special discounts on several items on wednesday in Branches in maharashtra/Thane including the tarapur(Boisar, Thane) branch . But it is very sorry to state that no such offers are ever implemented in tarapur branch - e.g. this week on 25/03/09 they claimed sugar was offered at Rs.22.50/KG but the...
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Brijesh Krishnan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Furniture - Wardrobe non Delivery

I had purchased a 3 door ward drobe from Big Bazaar nearly 1 and half months back. The exact date was 16th Feb 2009. I was promised delivery by 24th Feb 2009. It is now 25th March and even after repeated follow ups there is no response....
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R
rashmi
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tiles

hi,

i was impressed by their bathroom tiles collection and placed an order for renovating our bathroom.
i found out a thoroughly irresponsible behaviour of their staff to my shock. they do charge an exorbitant amount for their work which i paid in advance. first of all they sent the wrong color of tiles and secondly he had promised to take the remaining tiles back from us as they were the ones who had made the estimation...
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5
53930699530
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Coupons - one of the biggest scam

This shops is one of the biggest cheaters I have ever seen. They have this coupon concept. Guys never trust this coupon. This coupon is just to make you come again and get cheated again. Last week, they came up with offer of Rs 25 per kg of newspaper. Catch was we should buy goods worth 4 times of the amount we get. Eg. We put paper worth 250, you need to buy 1000 rs stuff to claim this coupon. But we went with good worth Rs 1000+ and stand...
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B
Bhargava
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited twice

Hi,
my name is bhargava, i purchased one leather bag on 11th December 2008 at BIG BAZAAR abids Hyderabad, for bill payment i gave my debit card, my money was debited twice because of the mistake of the sales person . the next day i went to the mall and asjed about the mistake thay said the back office people are busy try to come another day i went after 2 days then also the same answer i got. good thing is they gave one number to...
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S
SACHIN CHOPRA
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

p.f not sent to my acct.

Dear sir,

My P.F. claim form was deposited on JULY.'08. Kindly intimate on status of P.F. as it has not been deposited into my bank account till date.

Regards
sachin chopra...
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D
Dr. Phalguni Parikh
from Mumbai, Maharashtra
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Taking orders & then cancellation

Dear Respected One's,

I placed an order on the 14th of February, 2009 for 2 Sony Ericsson F305 Mobile Handset order no.[protected] & order no. [protected]. After 4-5 days when I called up on their customer service number provided they told me that the order has been cancelled as there was a pricing error on the site. When I asked as to when the order was cancelled, they told that it had been cancelled on the same day...
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R
RajnishMohan Joshi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False promises

I received this sms on my phone-Rs200 discountat BigBazaron SBI MasterGold/Maestro Card on min purchase of Rs800.Show this sms BBServiceDesk. Valid till 08Mar09 on selectitems.TnC apply.

I went to Big Bazar at Lucknow, showed them the sms and made a purchase of about Rs1700 and paid the bill by Maestro card. But they did not give me any discount at bill desk. When I contacted at customer care desk they gave me a discount coupen...
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R
Ronak Shah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery Not In Time

I had bought one computer desk, working desk for my home to do work on my laptop computer. The rep had promised delivery with fitting within 10 days. Today is the 15th day. One person had earlier came and dropped off box package of desk. He said tomorow person will come to assemble it. Next day assembly guy came and found out that one part is missing. He promised to return with missing part next day. His next day has not come till today and...
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M
Mr. Chakraborty
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of furniture items bought

I bought furnitures from Hometown with promised delivery . Advance receipt no. [protected],

Home Town, Pune is not delivering ;again and again talking about the next dates which they cannot keep.

Items bought: Wall unit and Bed unit.

Talked to Vijay of Hometown several times and yet Hometown is failing to deliver

they at last partially sent the wall unit and it was found defective...
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R
revathi premaraj
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged more than mrp

sir, i purchased 2 kg of sugar from the above mentioned company on 26/02/2009.They charged a price of Rs.55.00 for this product.but the actual mrp for 1kg sugar is around Rs.24.50.That is they are charging Rs 27.00 for 1kg of sugar.The worst part is that they announce the company price of the product as Rs22.50.when i asked them about the extra price, they told that the extra charge was for packing.The packing is like any other shops'...
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J
Jaykishan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading promotions

On 21-feb-09, there was an ad on Hindu (chennai) news paper that Big Bazaar is giving big exchange offers. One of the offer said that if you buy a persian carpet then you get 50% discount. On top of this offer if you exchange an old carpet you get 50% + 25% discount. Reading this i went to a big bazaar outlet at Vadapalani, Chennai. I gave away my old carpet at a counter and in return they gave me coupons worth 80 Rs. When i enquired, they...
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complaints78
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Big Bazaar, Iron cot

I ordered an iron cot at Big Bazaar, Bangalore on 25/1/2009 and they promised the delivery on 9/2/2009. Later that i gave about 100 phone calls with respect to the delivery, but there is no response from there end. I am thinking to put a case in consumer court. Please suggest me how to approach for that and please let us know if any one interested to do the same....
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Complainant9965591
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not available

I went to big bazaar on the first day of the madly advertised sabse sata din(3 days)...in the last week of jan09.
the advt. had come in the newspaper highlighting the products which were on discount .there was an item ----ltous kaajal (buy one get one free).I went on the first floor of the thane(w) branch and asked for it .they did not have it ---imagine!!! there was arrangement for the mad rush which they were expecting anf they did...
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Atul Agrawal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Furniture not delivered for 6 months

I had purchased furniture from hometown on 28th September 2008. Today is 13th February 2009. Of the 8 products mentioned in my receipt I got 7 products in 2 months timeframe. But one product, which my wife is eagerly waiting for Dresser-Mirror has not been delivered till date. I have made repeated calls to several people in the furniture department (Mr. Paras Khanna is the manager of the furniture department..have spoken to Kuldeep..have...
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Complainant8827337
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

contamanited spices

I purchased kitchen products on 21/01/2009 from Big Bazaar Edm Gzb . when i opened the spice packet of Kali mirch purchased from them (Vendor was Os Spice) a cockroach was found. I complained about it at their outlet I was assured that I would get a call on 29/01/2009 as they would call the OS people. Till date waiting for the call to come.

I just want Mr Biyani to understand that before mentoring other businesses he should...
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Complainant2687633
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Date of expiry of gift voucher

Date of expiry of voucher in "Terms and Conditions " on the reverse state the same as 9 months from the date of issue, whereas on the front in the bottom right it is mentioned as 6 months.This is misguiding.As a consequense
I missed the date of expiry.Please explain the ambiguity.
Kindly send me a favourable reply
Regards Mhernosh Gandhi....
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