Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I strongly agree
i have been cheated too and i have a proof of their cheating instance on MRP printed by original manufacturer to their MRP sticker.
this should be taken strongly and to a higher level of escalation.

I purchased two packs of tropicana juice where the discounted price was Rs 115/- for any two but I have been charged Rs 84.15 and Rs 85 for two packs ie.Rs 169.15.On inquiry I was told by the billing cashier Mr.Anuj Salvi that discount will appear at the end of bill.However on totaling the bill amount I find that no discount has been given.
Hence I have been cheated and the difference of amount Rs 54.15 must be refunded to me. My bill reference is as follows.
TILL NO. 17. RECEIPT NO.0159842. St. 4783. Ch. 188676. Tr. 36382.
date 25/2/2011 (21.23 hrs.)

BIG BAZAAR — Excess Billing

On 3rd Dec 2011 I went to Food Bazar pune(in pune central opp to Esquare) and bought my monthly grocery and when I check my bill after coming back home followings are my findings-
1-For Garam Masala the MRP is 29 /= but in the bill its charged as Rs 32/=

This is a very-very objectionable thing and I am going to put this in leading papers and to consumer forum as I have all the bills with me.

Also this has happened 2nd time with me. Required immediate attention by Senior Authorities.
Bil #901
TID[protected]

Note - This has happened 2nd time with me in last 6 months. I think some check should happen on them because they increased the rate on MRP which for a normal consumer is very difficult to traceout

Ashwarya

Dear customer,

Hi, I am Priya from the Future Group team. At the onset I would like to thank you for bringing this to our notice. Please accept our sincere apologies for the repeated discrepancies your your bill. Let me assure you that we will be taking the necessary actions to avoid such events in the future. An agent will contact you shortly with a way forward.

Regards,
Priya
Future Group Care

Dear customer,

Could you please write to [protected]@futuregroup.in with your contact details.

Regards,
Priya
Future Group Care

Dear customer,

Just a reminder that we haven't got a response from your end.

Regards,
Priya
Future Group Care

ur branch manager jani is not paying my mony his number not working plz his number my mail

BIG BAZAR is a good super market.we will get every thing what we want.but quality is not good, iam giving advise to others not to take clothes from BIGBAZAR...quality is very CHEAP..

Futurebazaar.com — fraud

I had placed an order for Nikon 12MP Camera on 5th Dec 2010 through my credit card on futurebazaar.com. My order no is [protected].
I had received the camera accessories on 13th Dec. Before that I had complained to future bazaar regarding camera status as it showed in their website under order status as "In process "The complain no which is 590141.

I received a reply from Shweta Agarwal from Futurebazaar on 13th Dec stating the camera is not readily available & we are arranging for the same & the same will be dispatched on or before 17th Dec. To my utter surprise I received a call from one of the executives from futurebazaar on 18th Dec.& was shocked to know that the camera is not available with them & they cannot deliver the same. As per the executive the money would be refunded to me & the accessories which I had received it earlier will have to be returned to the nearest Big Bazaar or Pantaloons showroom. This is not acceptable at all.

I have a serious doubt on the credibility of this company with following points unanswered

1. When futurebazaar.com doesn't have the product in hand they should not advertise & make fool of the customers.
2. They are cheating on the consumer by taking the money & keeping the same for longer run & then informing the customer of refunding the money. Probably they have started a new business of earning money through interest of the customer’s money in this way.
3. I strongly believe its responsibility of the company to arrange for the product in whichever manner they can as it’s not my fault. If not they should compensate the customers by paying penalty.
4. They should not be allowed to advertise products for sale on their website if they don't have stocks.
5. While purchasing they don't even mention on the products whether it’s limited stocks or sold out.

I request there should be some strong action taken against them for cheating with public money & making false commitment. I will never buy any further product from futurebazaar & will surely start the campaign through my social networks & make everyone aware of their malpractices & at the same time request the other people not to get mislead by them .

Regards

Rohan Narayan

Dear Mr. Narayan,

This is with reference to your order number [protected] for "Nikon CoolPix L22 12 MP Digital Camera".

I am extremely sorry to mention that the processing and dispatch of your order was unfortunately affected due to the tremendous response of said product. We had coordinated with the brand to arrange additional units however were unable to arrange the same and hence have gone ahead and cancelled the order.

As discussed, I confirm that the amount charged to you against the order has been refunded from our end. Let me assure you that the refund amount will reflect in your forthcoming card statement.

Kindly appreciate that what happened in your case is not typical of FutureBazaar level of customer service. You are a valued customer and and we will drive to ensure that such inconvenience will not be repeated in the coming time. With confidence that you would give us second chance to prove ourselves I apologize once again for the entire episode.

Best Regards,
Aditya Pathak

im guddu saini

i agree with the above complaint.this case is not only with the wednesday bazaar but also with regular offer at big bazaar.for eg on22/7/2011 there was an offer on tasty treat drink i.e. the actual price was 80/-for 2 ltrs but big bazaar offer price was 65/- for 2 ltrs however at counter it was sold to me at 80/- rs.the above complaint was registered in 2009 but 2 years from then the condition is the same.

santosh yadav

To
the Big Bazaar Head OF Deparment Date: 2, September, 2009
Hermes wave plot no. 212/1, kalyani nagar
Pune-411006
Regarding complaint anainst metal bed 101

Dear Sir,
This letter is in reference of a Metal bed 101 and matress 75x60x4” on date 26/02/09 time 19:42 that I purchead from your center.
But after two months only Bed got distroyed, two time I did complanit to your product manager, but he did not take any actions, i am quite disappointed about this Matter. That Metal bed, I purched for Rs.8000(ten thousand) and with six year warrenty . Now I want is that, either give my Money back or change the article
So this is a humble request that please solve my Problem otherwise i have to take any legal action against it.
Please take immediate actions, i am waiting ur response.




Warm regard
Shishupal sing rawat
Rejeev nagar north
Viman nagar pune-14
Tel.: [protected]
Date: 2/09/09

BIG BAZAAR — Non delivery of furniture

Dear Sir, i had booked a furniture with full advance payment in the Big bazar since 01/03/2011. They committed me in written that will provide my furniture within 25 days from the date of booking but till date i'have not got my furniture. so pls tell me now what should i do for the same.
(Bhupendra Singh, Agra)

Home Town — Irresponsible staff

Hi all,

I am currently fuming with anger at the way i am being cheated by Home Town, Bangalore.
I had made an order for a dresser with mirror(costing 8000) on the 18th of October, 2008. As is usually is the case, they dint have the stock, and they convinced me that the delivery will be made on 1st November, 2008. I paid the money instantly believing them taht they will stick to their word. But to my horror, this did not happen.

I started making follow up calls, almost 5 times everyday, starting 1st of November. Everytime a different person used to answer the call, used to take the advance receipt number of my order, and tell me that since there is some problem with their systems they cannot track the order but will verify and will call me after some time. Some times they would call back, and sometimes they would not. Almost always when ever they called, they assured me that the product will be delivered on the same day. Once a person also told me that the product is already on its way to my place.

Then on 5th of November, i call them up again, and when i got a similar response, i literally bashed up verbally the lady on the other end of the phone and her manager and threatened that i would complain to the concerned department. They fretted and then started making frantic calls all over Home Town and their warehouse department to find out what the problem was. Then they called me back..this time their Customer Manager, and told me that they have only two products available in stock - one is damaged and he other they are not able to track. And now after almost a month after i made the payment he tells me that i can come and choose some other product with the same price and they will do the delivery.
Why the hell would i do that? To be cheated again? I am totally confused now..planning to the shop tomorrow and get this sorted out with the Senior guy. I will make sure that i get my money back.

This miserable experience has taught me a few things...which i think will be helpful for the others also.
1. Home Town only makes false promises for delivery, they are never prompt.
2. The staff is totally useless and there is no coordination between them, When things go wrong, they end up playing the blame game.

Today, i owe that i will never step into that shop again..and will warn all my friends/aquaitances against the same. Hope i have passed on the message.

On the other note, can someone please tell me if there is any way of suing these people? Is there a customer grievances cell in Bangalore whom i can approach and lodge a complaint? Thanks in advance.

Best Regards,
Padma

I faced a similar situation as well on 14 Nov 2008. I had purchased a complete wall unit and a center table and when the goods came to be delivered, the driver of the truck misbehaved and screamed when he came to know that the lift in the apartment was not working. Is that my concern? When I called the Hometown guys, they said that there were not informed and now I need to arrange for manpower to get the stuff delivered to my apartment and also pay extra for that, how HORRID can that be !!!

When a stuff is bought then it should be the headache of the Hometown folks to understand how they need to deliver the goods irrespective of whethere there is a lift or not. They need to send adequate manpower and not play the blame game and say that they were not informed of the same. This is absolutely ridiculous.

On the same note, I would say, that I had bought many more stuffs from Lifestyle and there service was par excellence. The goods were delivered and assembled on the same day !!

Hometown is utter RUBBISH and I will never buy anything from this shop anymore and will share the same with everyone I know !!

It was a HORRIBLE EXPERIENCE !!!

Dear Ms. Padma,

This message is from HomeTown.
We regret the inconvenience caused.
This complaint is closed after your confirmation for the receipt of the refund.


Warm Regards,
Customer Care - Home Town.

I do agree with the above complaints as I too am victim of home town poor service

I totally agree with your problem. I am also currently facing the same problem. I have booked a dinning table the delivery date of which was 01/09/2011 not after several attempt from my end, i discovered that they do not have the dinning table at their godown and asked me to wait for another 1 month. Now i want to cancel the booking and get by entire refund back as i can not wait for 1 month but Home Town Rajarthat has refused to refund me the money and asked me to knock their HO door by providing me a simple email of their HO.

In my opinion, one should not buy any product from Home Town for which the delivery was supposed to be made in future without taking immediately delivery, i would advice the customer not to make the entire payment.

BIG BAZAAR — charged thrice for single item

deatils of bill is as follows:
INVOICE NUM:000368
BILL NUM:T11/13239
DATE OF PURCHASE 24/1/09
CASHIER CHANDRAS
I DID PURCHASIN AT BIG BAZAR AMBIENCE ISLAND GURGOAN, I HAVE BEEN CHARGED THRICE FOR ITEM LEONARDO OLIVE OIL 1 LIT. THIS ITEM WAS PRICED 645/- WITH DISCOUNT OFFER OF 500ML FREE.THE CASHIER CHRGED 1935/- AND MADE QTY AS THREE WHICH WAS WRONG.ON COMING HOME I SAW THAT I HAVE BEEN CHARGED THRICE FOR SINGLE ITEM. YOU ARE REQUSTED TO REFUND MY BALANCE AMOUNT WHICH I PAID THROUGH CREDIT CARD.PLEASE RESPOND IMMEDIATELY
ASHOK PANT

BIGBAZAR vashi,
RAGHULEELA
mumbai


Well even i bought a new furniture from bigbazar recently from vashi.They delayed the dilivery and later dint install it but just gave the pices which were suppose 2 be installed.we kept repeatedly calling but no response.
They assured that they would come but they gept delaying and are still doing that.
bigbazar really dont respect customers.They dont respond properly
So i am very unhappy with the whole incident.

I completly agree with this one, same thing also happened with me at bigbazaar store at sahara mall.

iitsss very true .guys please dont trust bigbazzar... and get cheated anymre...even the most most smallest item bought from there is not in proper.The bedsheet which i bought from big bazzar was torn...and the most frustrating thing is the offer for the coupons...we got the coupon worth Rs.3000...Unbelievably none of our stuff we bought were eligible for the coupon exchange...these people are looting money from these kind of coupon concept..guys pls dont shop anymore in BIGBAZZAR...PONDYBAZZAR, ..CHENNAI

BIG BAZAAR — debit all charges

sir i m u r creditcard holder in nashik city fromlast 4-5 years.i was very perticuler in my all bank transations. from last year 2008 may-june i m not u r credit card brfore that i has paid all dues.but in dec 2008 i recived a bill with one transation of Rs 480 which i didint purchesed.the transation wasnot made by me or my family.i called to u r customer care complained abt that on[protected] request no no 94172138. but till date the problem not solved.it is hurting my credit record.please look into this matter my mob no [protected] please contact with me in this regard.

Dear sir,
My P.F. No. is HR 26561/085. My P.F. claim form was deposited on 05th november.'08. Kindly intimate on status of P.F. as it has not been deposited into my bank account till date...
pls give me reply as soon as possible

Regards
ADARSH DHAWAN

Dear sir,

i want to tell you that BIG BAZAR in SAHARA MALL has NO customer care facility. I m sorry to say but there is no. of complaints.

1-if a person standing in a line to take entry pass n suddenly a person came and show his manpower to take entey pass so pass will given by that guard to that cheap person who was scolding me also.

2-Security guard who was standing at d door dont know where to complain?

3- cosmetics will not be change it is not mention back side of your billing.

4-your cosmectics department lady MRS.KAVITA TRIPATHI plz. teach her how to talk with coustomer.

5-Manager was not there MR.NITIN ANAND.

6-Security guard dosen't know the name of manager and where to complaint.

I have done my part as a coustomer so it is up to you that how you manage.

Regards,
sonali gupta

This is complain regarding double swap.

in sahara big bazar my debit card had beed double swap but amount is not return yet.

I am trying to contact in Big bazar but Mr sachin not picking phone nither reply my mail .

and also i have not got any amount from their.

Manish K Srivastava
[protected]

This is complain regarding double swap.

In sahara big bazar my debit card had beed double swaped on 31st may 2009 and amount is not return yet.

I am trying to contact in Big bazar to Mr sachin, but he is not picking phone nither reply my mail for any

information and also I have talked branch manager of PNB but he have no information about any amount.

Could any body provide me contact no of MD, I can talk him.

Manish K Srivastava
[protected]

This is complain regarding double swap.

In sahara big bazar my debit card had been double swaped on 31st may 2009 and amount is not return yet.

I am trying to contact in Big bazar to Mr sachin, but he is not picking phone nither reply my mail for any

information and also I have talked branch manager of PNB but he have no information about any amount.

Could any body provide me contact no of MD, I can talk him.

Manish K Srivastava
[protected]

Hi
Today, in Koremangala Bangalore Big Bazar, I selected one korean blanket cost 1800/- but their employee said It is already selected by one customer and kept aside. It was not billed and i stood their for about 15 mins but noone turned up to take that bag which was carefully packed in plastic chain bag. How can they keep an item which is not yet billed and ignore another customer who is instantly ready to pay the cash.

Ok chill...i thought and selected another peice and asked their employee to pack the blanket but surprisingly he did not packed it and replied that there is no cover available for this. I saw plastic chain bags there made for blankets only. I saw that peice which was carefully packed and kept aside for the customer who did not bother to pay the bill first.

Ok then I asked him to reduce plastic bag amount which he refused and if you want to buy you have to buy without bag they will not give any bag they will just give a plastic cover.

I spoke to there manager Deepak who was not atall ready to listen. than spoke to store manager Joseph who was convienced by Deepak in their local language and same way they customer care manager Raghvendra was informed internally who also spoke very rude words.

Any way I left the blanket there only. Hope that would be sold out to the same customer who did not even bother to bill the items.

I think this is totally foolish and unprofessional behaviour. This way everyone will select the items and will ask to keep aside assuring to come back in few seconds and leave back to their home.

You are great big bazar ...Great is your team and your MD who put across this thought.

Plz contact if you feel i m right - [protected]

Hi,
i lost my official ID card yesterday evening in the sahara mall. If any body from house keeping founf it please reply on my cell number.

Its official ID card with the name Manish Singh Rawat.

Hi,
i lost my official ID card yesterday evening in the sahara mall. If any body from house keeping founf it please reply on my cell number...[protected], [protected]

Its official ID card with the name Manish Singh Rawat.

THIS IS TO INFORM YOU 'BOUT THE COMPANY "SENSEI" FOR NOT GIVING THE REMOTE EVEN IN THE GUARANTEE PERIOD, NOT RESOPNDING FROM LAST 4 FOUR MONTHS EVEN BY COMPLAINING CONTINOUSLY, IN THE COMPANY, IN CUSTOMER CARE AND IN BRANCH TOO.

-DETAIL OF COMPANY AND PRODUCT-
PRODUCT: SENSEI PLASMA TV ''42''
MODAL NO.: SPTV42V8
SIZE : 42"
PURCHASED PLACE : GURGAON SHOPPING MALL (BIG BAZAR)
CONT. NO- [protected]
SENSEI CUSTOMER CARE NO.:[protected] (BANGLORE)
COMPLAIN NO : 219030
PRODUCT OWNER DETAIL : SHADAB KADRI
CONT. NO. : +91 [protected]
ADDRESS:R-Z 3206 /36 TUGHLAKABAD EXTN NEW DELHI -110019
NOTE : PLZZZZ... DO THE NEEDFUL AS SOON AS POSSIBLE AGAINST THIS FAKE COMPANY THANKS.

Dear sir, I am KG NAIK residing in Gurgaon sector 17a 459 had perchased WAHING MACHINE OF WHIRLPOOL MAKE at cost of Rs.16590 THE CASH MEMO NO.T21/44233 on 25/12/2011. BUT AFTER HOME DELIVARY THE MAQCHINE FOUND SO MANY SCRATHES, AGAIN I INFORMED SALES MAN MR TYAGIJI ON PH NO [protected] FOR REPLACEMENT. I WAIT A WEEK BUT HE UNABLE TO PROVIDE NEW ONE. AND HE AGREED TO CANCEL THE PERCHASE DEAL. TODAY DATED 2/1/2012 HE TAKEN BACK THE MACHINE AND CALLED ME TO SAHARA MALL FOR PAYMENT.I WAIT 2 HOUR FOR REFUND PROCEDURE BUT TILL TIME 9.15PM NOT PROCESSED. I RETURNED HOME WITH EMETY HAND. NOW I AM REQUESTING YOU TO PROVIDE CASH BACK OF AMOUNT RS 16590.OF CANCELLED THE WHIRLPOOL PERCHASE PRISE. PLEASE HELP ME.
WITH REGARDS
KG NAIK
[protected]

I have got a digital camera in purchase of other products as a reward on that camera box i only found digital camera with battery but my complain is that i havent got data cable, micro sd card, so when i contact big bazar they called me to complain this complain box. So please look on my condition & present me all the above.Thanks

[protected][protected][protected][protected][protected][protected]
I have copied all the mail transactions (to whom i have to contact further ?)
[protected][protected][protected][protected][protected][protected]
REMINDER - 1

From: Suresh Babu [mailto:[protected]@isolve.co.in]
Sent: Monday, March 09, 2009 3:46 PM
To: '[protected]@pantaloon.com'
Cc: '[protected]@home-solutions.co.in'
Subject: RE: Issues with bigbazzar - Needs Urgent Solution.

Hello Sharewith(U)s !!! ????

Still my issues are not closed ..

Issue 1 : In Dressing table one of the Drawer is not closing properly (fitters told needs to change) (Bought @ OCT 2008)
Issue 3: Night stand is not yet received. (Bought @ OCT 2008)

Also I bought one computer table @[protected] Still I was not received.. if I call u r shop there is no proper reply.
This is what you treating your Customer.??

Please Do something or return back my money….

Please do immediate action…

Regards,
Suresh babu M

From: Suresh Babu [mailto:[protected]@isolve.co.in]
Sent: Friday, November 21, 2008 4:07 PM
To: 'Suresh Babu'; '[protected]@pantaloon.com'
Cc: '[protected]@home-solutions.co.in'
Subject: RE: Issues with bigbazzar - Needs Urgent Solution.

Dear Sharewith(U)s.,

I am Really worrying, why you ppl are doing like this? .. Today some of the ppl came from big bazzar and checked the issues.
Do you know what they came out the solution? Please find below Blue color marked solution

Issue 1 : In Dressing table one of the Drawer is not closing properly (fitters told needs to change)
( The Dressing table color is white color.. they came the Drawer with brown color.. If I ask they are telling we don’t have white color, We have only in brown color Because there is no Stock !!! )
Issue 2 : In Cart the doors are not fixed properly. Doors are not in even.
( I got a funny reply from those ppl. They are telling the floor is not even !!!)
Issue 3: Night stand is not yet received.
(There is no stock !! they don’t know, when it will come??)

As you know we have booked the order @ oct 25 ( Nearly one month), Still I am getting irresponsible answers ? please tell me what I have to do? I have marriage function on next week.

Please do immediate action…

Regards,
Suresh babu M






From: Suresh Babu [mailto:[protected]@isolve.co.in]
Sent: Friday, November 21, 2008 12:49 PM
To: '[protected]@pantaloon.com'
Cc: '[protected]@home-solutions.co.in'
Subject: RE: Issues with bigbazzar - Reminder 1

NO EFFECT
Please take immediate action…
Regards,
Suresh
[protected][protected]


Thank you for taking the time to send us your feedback.
We will forward your concerns to the correct authority and get back to you shortly!

You will hear from us soon.
Please do “Share With Us” again.

Many thanks.

Team Share With Us
Pantaloon Retail (India) Ltd.



*This is an automated reply. Please do not respond to this mail.


From: Suresh Babu [mailto:[protected]@isolve.co.in]
Sent: Wednesday, November 19, 2008 12:54 PM
To: '[protected]@pantaloon.com'
Cc: '[protected]@home-solutions.co.in'
Subject: Issues with bigbazzar
Importance: High

Hi,
This is Suresh babu a Genuine Customer from Bigbazzar. I have a problem with some of the product.
Last month 25 oct I purchased a marriage set, they delivered at[protected] and fitted the product at[protected]
From the next day I have noticed some of the products are not fitted properly.
Regarding that issue I was informed the shop. But unfortunately I didn’t get any response from the Executives.
I[censored] could solve these problem I ll be thank full for you and continue the purchase with bigbazzar.

Issue 1 : In Dressing table one of the Drawer is not closing properly (fitters told needs to change)
Issue 2 : In Cart the doors are not fixed properly. Doors are not in even.
Issue 3: Night stand is not yet received.

Please find the attached bill.


Kindly do the Necessary action

Regards,
Suresh babu M

I had 4 BIG BAZAAR Gift Vouchers each worth Rs.250. In the month of March I used 3. The balance 1, I went to Big Bazaar on 20/06/2009 to purchase things and when I submitted the last Voucher (No: [protected]) BB250, I was told that it has already been redeemed. How could it be redeemed when I have the voucher with me? The voucher is valid for 6 months and I do understand why they say I can not use the voucher. Kindly advise on this matter at the earliest.

Penny

future group is vast group in retail, this group is not taking care of his employees.in this group all emp ar doing min 13hours duty and thay taken net salary rs 3700to 4500only

hello,
we are regular customers of big baazar, I'm from nagpur, i had ordered for a sofa set and a shoe rack on 21/8/09 amounting to RS.14, 800 we had made full payment, the sofa set was delivered on 26/08/09 but the shoe rack was not delivered, on inquring we were told that the shoe rack will be delivered within 2 days, wheras the shoe rack was kept ready at their show room, now nearly 17 days have passed for the matter and on enquring the department personal why the shoe rack was not delivered? which was with them in ready stock we'er imformed that the same piece has been sold to another customer whereas during the time of booking we'er told that the piece kept is not for sale it is only for sample.Now the personal are telling that they can't give assurance when the same piece of shoe rack will be delivered on the contrary we can take our money back.It may kindly be noted that we don't want our money back but we want the same peice of that shoe rack immediatly

Home Bazaar@Big Bazaar — Delivery not on Time

Hi,

I have purchased a 2 door wardrobe on 01/09/2010 and was promised to get the delivery on 15/09/2010.
I haven’t received any calls as of yet.

I paid initial advance deposit of 1000/- Rs while I booked my order. I was told that rest can be paid when I will get delivery of my order.
Now when I called them, they said since I haven’t paid the full amount, I will not get my delivery.

Would I have been told this on 1st day itself, I would have paid the entire amount at that time only.
Why do you make false promises to your customers when you cannot keep it??? This is absolutely ridiculous and unacceptable.

Never ever this was conveyed to me that the entire amount has to be paid before delivery.
Now they are saying it has to be paid in advanve.
I would has ve paid the entire amount same day but they opnly told me Sir, you can pay rest when during time of Delivery.
Name: RAMESH
Location : Big Bazaar, Old Madras Road, Bangalore

Thanks for posting these complaints .I was thinking of buying a shoe rack I liked in Big Bazaar.

Was just randomly searching for reviews of that model when I came across this page. Now I will never purchase anything from BB...high value items at least...

BIG BAZAAR — delivery not on time & goods missing

DEAR SIR I HAD PURCHASED GOODS FROM BIG BAAZAR,MALAD OUTLET ON[protected] AT 11.30 BUT DELIVERY OF GOODS IS VERY POOR.I HAD COMPLAINED MANY TIMES BY MAKING CALLS,BUT THEY ARE ONLY GIVING ME TIME.I HAD ALSO COMPLAINED THERE AND GOT THE COMPLAIN DETAIL i.e.88955 FROM MR.JAY.
AND AT LAST I GOT MY GOODS IN EVENING AT 07.50pm
AND AFTER CHECKING THE GOODS I FOUND THAT THERE IS MISSING MY BHUJIA SEV.
SO I REQUEST YOU PLEASE HELP ME.....
NAME-ASHOK C. JAIN
PHONE[protected]
[protected]
WAITING FOR YOUR RESPONSE.......

I had purchased a 3 door wardrobe from Hometown, Ishaniya mall, nearly 3 months back.The material was delivered at the following address:

A-904, Mont Vert Dieu,
Sus road, Pashan.

However I was shifting to a new location and hence did not ask for assembly of the parts.Now that I have shifted to my new home, I need it be assembled now since I was told very clearly that assembly could take place at any time of my choice.I have however misplaced the purchase bill.I am sure you can trace this transaction with the address that I mentioned above or I can give you the credit card transaction no if you want it. I am not able to reach your customer care no.Kindly advice how you can help me with this.

Hello,

What we are lacking is the respect for the consumers even while the consumers are charged heavily. The consumer care department is so useless that people prefer to live with the loss then to approach the consumer care department. Its not enough just to stop going to such malls or not to suggest others to go to such malls. The government has to come up with effective consumer services and people(consumers) have to press on it. Internet is one big way to start the campaign, but it has to be consolidated and focused. Other wise things will remain the same.

Best wishes,
Shiv

The big bazar, old madras road, bangalore gave me such a bad experience, which make me to never look to them again.
I booked a cot, mattress and a TV table on 03.01.09 but till now even after so much calls and perosnal meet the goods are still not delivered me fully.they send cot, mattress one day after 25 days of booking...then there fitter came after 3 days after so much calls.Still (26.02.09) TV table is not delivered to me, even I paid them fully on 3 jan 2009 itself.
Its this way to treat the customer. If they are not able to delivered the goods on time, then why they are taking the orders???
Junta, who are planning for some order from there...be prepare to be foolish and tortured by them...