Blackberry — Unable to repair Handset 9530 | |||
Myself, Jaydeep Mehta, residing in India. I have purchase Blackberry 9530 Storm from Yash Electronics, Jamnagar, Gujarat, India on 12/01/10, who claims to be the Authorized Dealer of Blackberry. There is a problem in handset Touch screen. At few locations it is not sensing. As the handset is under warranty, I had given it to Yash Electronics on 11/10/2010 for repairing purpose. I am Manager in Reliance Industries Ltd and am suffering immensely on account of not having a blackberry hand-set. The same has resulted in pecuniary losses apart from causing inconvenience. It is already two month but I had not received my hand-set and also the proprietor of M/s. Yash Electronic is not able to tell me when will I get back my hand-set? Even my three friends had also purchased the same model hand-set after my recommendation. Is it the service you give to the customer? Even after two month I don't know when will I get my handset back? Request you to look into the matter before I go to the Consumer Court and ensure that bonafide consumers are not cheated by either Blackberry or their Authorized Dealers. Was this information helpful? | |||
 3 Comments | |||
My self Mohammad sharif, I had purchased Black berry9530 verizone from MUMBAI INDIA There is a problem in mobile from day one the touch screen it not sensing properly and some time screen also become blackish in running condition and back side cover also broken.pl replace the hand set or return my amount
DETAIL AS UNDER
Geraetyp :Black Berry -9530 Fard display
Service Version :Prosumer Black Berry
Purchase date : 16/060/2011
METERIAL NO :[protected]
BT MAC : 0026 FF70 E6 28
IMEI : [protected]
PIN : 30726731
MODEL : RB E41 GW
PRD :[protected]
BAR CODE :[protected]
291007 MADE IN HUNGARY