[Resolved]  Blackberry — replacement

Address:Vellore, Tamil Nadu

sir/mam
i recently brought a blackberry cure 8900 from mobile zone Chennai after two days the track ball was not functioning correctly i took to the dealer he said that I need to get a letter from the authorised service centre (reddigition INDIA) which is suited in t nagar as per the instruction i took the phone and they checked and told me that it is not possible for replacement because it was imported on September 09 how a buyer will be responsible for this rule i brought the phone just 5 days back kindly help me to solve the issues
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Aug 13, 2020
Complaint marked as Resolved 
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i had purchased a blackberry curve 2 months ago from a shop paragon at thane (w)
gokhale road

the phone had a heating problem due to which its screen got wobbly & was touching the display inside

i requested the trader to co-ordinate wid company & replace the faulty mobile .
they replied me that they can only repair it & not replace.

i asked them to give me a acknowledgemet in writing that mobile would be safe to use
after it is repaired as it had got a heating problem.

but neither a company nor a trader r willing to take a responsbility. its very risky to use such electronic product . i request you to pay your kind attention & solve the problem.

follwing are my details

trader name :- paragon
work order :- mkw/bb/10/02810
my contact :- [protected](sagar s khamkar)

Blackberry — not replacing my mobile this is the 4th time it is going for repair

this is the 4 th time my handset is gone for repair sometimes there is a software problem and sometime some other so, this time i need full replacement of my cellphone including all accesories. plzzzzzz i am frustated with this cellphone so p help meeeeee .......

my cell no. is [protected] {ashwani gupta}
Dear Sir/ Madam,

This is to bring to your notice the displeasure I have been facing since the past year and due to the malfunctioning of my Blackberry handset


I have been facing a serious issue of my handset screen shows several black spots screen, for this issue i have visited 3 times to service centre from last one year and i have given my handset to them for repair they had kept my handset for 3 times for 15 days, today its fourth time i have given my handset to service center for the same problem, i just want to know if there is any manufacturing why dont u people accept this mistake and replace my handset i dont have time to visit service center again and again.
Service center details : Service center : HCL infosystems ltd, jaipur JOB SHEET-[protected], RMA 01928876 KESHAV SHARMA (BLACKBERRY 9780)
I DEMAND REPLACEMENT OF THE ABOVE HANDSET AT THE EARLIEST!!!

Such incompetence and pathetic service is just not acceptable as a customer of such a high branded mobile company.

Awaiting your immediate reply and assistance on the same.

Regards

keshav k.sharma

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    Ranipet
    Tamil Nadu
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