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Blackberry — not replacing my mobile this is the 4th time it is going for repair
this is the 4 th time my handset is gone for repair sometimes there is a software problem and sometime some other so, this time i need full replacement of my cellphone including all accesories. plzzzzzz i am frustated with this cellphone so p help meeeeee ....... my cell no. is [protected] {ashwani gupta}
Dear Sir/ Madam,
This is to bring to your notice the displeasure I have been facing since the past year and due to the malfunctioning of my Blackberry handset
I have been facing a serious issue of my handset screen shows several black spots screen, for this issue i have visited 3 times to service centre from last one year and i have given my handset to them for repair they had kept my handset for 3 times for 15 days, today its fourth time i have given my handset to service center for the same problem, i just want to know if there is any manufacturing why dont u people accept this mistake and replace my handset i dont have time to visit service center again and again.
Service center details : Service center : HCL infosystems ltd, jaipur JOB SHEET-[protected], RMA 01928876 KESHAV SHARMA (BLACKBERRY 9780)
I DEMAND REPLACEMENT OF THE ABOVE HANDSET AT THE EARLIEST!!!
Such incompetence and pathetic service is just not acceptable as a customer of such a high branded mobile company.
Awaiting your immediate reply and assistance on the same.
Regards
keshav k.sharma
This is to bring to your notice the displeasure I have been facing since the past year and due to the malfunctioning of my Blackberry handset
I have been facing a serious issue of my handset screen shows several black spots screen, for this issue i have visited 3 times to service centre from last one year and i have given my handset to them for repair they had kept my handset for 3 times for 15 days, today its fourth time i have given my handset to service center for the same problem, i just want to know if there is any manufacturing why dont u people accept this mistake and replace my handset i dont have time to visit service center again and again.
Service center details : Service center : HCL infosystems ltd, jaipur JOB SHEET-[protected], RMA 01928876 KESHAV SHARMA (BLACKBERRY 9780)
I DEMAND REPLACEMENT OF THE ABOVE HANDSET AT THE EARLIEST!!!
Such incompetence and pathetic service is just not acceptable as a customer of such a high branded mobile company.
Awaiting your immediate reply and assistance on the same.
Regards
keshav k.sharma
gokhale road
the phone had a heating problem due to which its screen got wobbly & was touching the display inside
i requested the trader to co-ordinate wid company & replace the faulty mobile .
they replied me that they can only repair it & not replace.
i asked them to give me a acknowledgemet in writing that mobile would be safe to use
after it is repaired as it had got a heating problem.
but neither a company nor a trader r willing to take a responsbility. its very risky to use such electronic product . i request you to pay your kind attention & solve the problem.
follwing are my details
trader name :- paragon
work order :- mkw/bb/10/02810
my contact :- [protected](sagar s khamkar)