BSNL Cellone — Breach of Contract | |
B R E A C H OF C O N T R A C T ( "Cellone Manik Jod" B S N L ) I am Biman Baral. On[protected], BSNL advertised on National dailies that "If you have BSNL landline connection, get a rent free Cellonne ( postpaid) connection now and cut down your mobile phone expense drastically" . For this post paid connection, yuo need not pay .Which is totally rent free. I had also taken and registered under that scheme when it first came into effect but now after almost one year. However, BSNL has suddenly informed the customers on 8th January 2009, by an SMS that they will be liable to pay a fixed charge of Rs. 40 per month effective from 7th January 2009. This is in contrary to and against the spirit of the offer. Which according to me is a total " BREACH OF CONTRACT" between the BSNL customer on BSNL. They just have taken .the customer as a rat whom they want to catch by giving a free cheese. This totally disgusting and by this customer has started lossing their faith and trust on this company. The SMS also keeps provision of future enhancements of the fixed charge. TRAI being watching Telecom Companies, would kindly see the logic of charging something which has already been declared rent free. Is it not unethical ??? I would, therefore, request T R A I to kindly prevail up on B S N L, and make them stick to their orginal offer. Was this information helpful? | |
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Comments
I agree with Mr Nirmal Mukherjee. T R A I should look into it. At the same time BSNL also think from the angle of loosing business, as lot of customer including me are thinking to surrender the Manik Jode mobile connection.
agree with Mr Nirmal Mukherjee. T R A I should look into it. At the same time BSNL also think from the angle of loosing business, as lot of customer including me are thinking to surrender the Manik Jode mobile connection.
The same thing has happend in my case also towards Manikjode connection. In support of the above complaints, I am also requesting TRAI to take necessary actions against BSNL as they are fraud by cheating the customers.
Regards
S. N. Malakar
Regards
S. N. Malakar
same thing with me .BSNL also not offering any free call against the rental charge
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
I am Nirmal Mukherjee. On[protected], BSNL advertised on National dailies that "If you have BSNL landline connection, get a rent free Cellonne ( postpaid) connection now and cut down your mobile phone expense drastically" . For this post paid connection, yuo need not pay .Which is totally rent free. I had also taken and registered under that scheme when it first came into effect but now after almost one year.
However, BSNL has suddenly informed the customers on 8th January 2009, by an SMS that they will be liable to pay a fixed charge of Rs. 40 per month effective from 7th January 2009. This is in contrary to and against the spirit of the offer. Which according to me is a total " BREACH OF CONTRACT" between the BSNL customer on BSNL. They just have taken .the customer as a rat whom they want to catch by giving a free cheese. This totally disgusting and by this customer has started lossing their faith and trust on this company. The SMS also keeps provision of future enhancements of the fixed charge.
TRAI being watching Telecom Companies, would kindly see the logic
of charging something which has already been declared rent free. Is it not unethical ???
I would, therefore, request T R A I to kindly prevail up on B S N L, and make them
stick to their orginal offer.