Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hi,

I've purchased a BSNL prepaid mobile, initially it was on monthly recharging basis then i've purchased the Life time card, after using it for more then 1.3 years, recently it was not working when enquired with BSNL customer care they informed that sim is having problem so have to change it, then approched BSNL office they told us to fill in one form & pay 112 for the new card, after paying the amount & replacing the sim still it was not working for one week in the mean time customer has given many complaint numbers then after one week they informed you should contact the same office from where it was was purchased, when we reached there they informed us that this number is not in use, so you have to take new connection & pay for the new connection .

please help me in this BSNL customer care is hopeless & nobody is helping properly kindly take this matter & resolve or tell me where to complaint for it

My alternate mobile no is [protected]
place -pune

Regards,

Biju

Ihave not received land line telephone bill for the month of Jan'09 payable in Feb'09.

Dear Sir

I was wrongly billed for the broadband usage on[protected]. I had submitted complaint letters for rectification so that I can pay the actual usage available in the dataone.in . I was told that billing is to be rectified from Pune. Then, what is the duration required to rectify a single bill. Months has passed. No improvement.


T.Ginvanglian
O/o CGMT, BSNL, NE-II Circle
Diimapur, Nagaland

Dear Sir,

My name is ravikumar i am seraching for Cleark or any job no problem sir, currently i am working as "Admin Executive" i have over 8 year exp this period kindly give me the opparunity to work, please find my profile below. my contact numberis [protected] kindly send me the application to my email ID [protected]@lycos.com.

*************************************************************************
SUMMARY

To take up a challenging position and to be associated with a progressive and well established organization in order to utilize my skills in creation and be apart of the team, which dynamically works towards the growth of the organization in all aspects.

SKILL DETAIL

Operating System : Windows ‘95, ‘98, 2000 / NT 4.0.

Office Packages : MS Word, MS Excel, MS Powerpoint.

Duration : From May 1999 to till date

Designation : Admin Executive (Admin, Facilities and Accounts)

JOB PROFILE

Ø Planning and delivery of all facility related and administrative support services and activities at the site on a day-to-day basis.
Ø Makes regular inspections of the building and equipment to determine if Janitorial, security and other services are adequate and whether repair work is needed.
Ø Issuing business cards to the employees.
Ø Oversees the inventory, rental, repair and maintenance of office equipment.
Ø Review with client representative regarding various maintenance issue & improvement of the office area.
Ø Supervises the staff involved in performing the functions of the assigned units.
Ø Maintaining of pest control, horticulture, Security and Cafeteria operations.
Ø Responsible for overall upkeep of the site to high standards of operations, maintenance and cleanliness.
Ø Metric Data gathering and reporting on all facility operations.
Ø Arrange for monthly bills to be submitted to the client.
Ø Po's raising for the goods and the services
Ø Looking after the couriers for receiving and distribution.
Ø Taking care of the Transport for the casual and monthly hires.
Ø Looking after the and issuing the Sodhexo coupons to the employees.
Ø Maintaining the petty cash.
Ø Front Office: Looking after the flower arrangements and daily newspapers and the magazines.
Ø Security: Checking the duty roasters, registers maintained and the discipline of the guards.
Ø : To ensure that the food supplied is fresh and hygiene. Maintaining the crockery and Cutlery. To ensure the snacks counters and the coffee vending machines are cleaned at regular intervals.
Ø House Keeping: To ensure the up clean of the facility, maintaining checklists and the Pest Control.
Ø Maintaining Petty Cash Voucher.
Ø Access Cards: Providing the ID cards to the newly joined associates with the required access.
Ø Mobile Connections: Providing the mobile connections to the newly joined associates.
Ø Stationary: Procuring the required stationary and providing to the associates as and when requested and ensure that the minimum stock is maintained.
Ø Mails and Couriers: Looking after receiving and distribution of the mails and couriers.
Ø Travel Desk: Taking care of all the accommodation requests, cabs requests, train and bus reservations.
Ø Coordination with outsourced Accounts agent regarding processing of bills and payments.

EDUCATION DETAILS

Ø BA – HES (from Adichunchunagiri institute).
Ø Diploma in JOC (from Adichunchunagiri institute).

SIGNIFICANT STRENGTH

Ø Perseverant, patient and fast learner.
Ø Good communication Skills.
Ø Positive and result oriented approach towards problem solving.
Ø Excellent Co-ordination capabilities.
Ø Good leadership skills.
Ø Sincere and hard working.
Ø Trustworthy.
Ø Independent handling of the entire facilities.

ACHIEVEMENTS:

Ø Award certificate for dedicated efforts and focused contribution in Facilities.
Ø For Setting up of Gym in shorter duration.
Ø For re - arranging the employee workplace (entire floor) within a day.

PERSONAL INFORMATION

Date of Birth : 8th March 1974
Nationality : Indian
Sex : Male
Marital Status : Married
Address :134/4, 1ST MAIN 1ST CROSS, GANGAMMA GUDI ROAD, HOSAKEREHALLI, B S K 3RD STAGE, BANGALORE - 85

DECLARATION

I here by declare that all of the above information given to you is correct to best of my knowledge and belief.



(RAVI KUMAR)

Without my consent, the Comedy portal of BSNL has started my subscription last month. My mobile No. is [protected]. Not only that, they have automatically renewed my subcription for the next month.
The no. from where SMS has been sent is[protected].
I did not apply for any comedy portal. I want whatever deductions have been made is to be refunded.

Sir,
I have a postpaid mobile connection No- [protected] and the account No- is[protected]. But when I try to open my duplicate bill from your webside, my name has disply as the same and the mobile no, account no and the payable amounts are showing wrong.

Dear sir,
respected say fully requst you that my bsnl landline ph. no. [protected] Vill-BORLY, Post-JHAB, Dist-JALORE (Rajsthan) is not working since one year but we are payeing the bill amount regularely since one year..
We will coplalaint so many time to the department but no mbody can lition or take the any action against the our complaints.
So please mind the our problums and take any action
Yours Faithfully
Ridmalsingh Bhoorsinghji Rao

SIR,
Please acknowdge the receipt and confirm that this chat messenger services has been removed from my mobile nos. [protected] and no further deduction will be made in future for such services by any service provider.ThanksD.K.AGRAWAL
--- On Sat, 7/2/09, dharmendra agrawal <[protected]@yahoo.com> wrote:

From: dharmendra agrawal <[protected]@yahoo.com>
Subject: Request for cancellation of all CHAT MESSENGER SERVICES ON [protected]
To: sde.csc.[protected]@gmail.com, bsnlrj.[protected]@gmail.com
Date: Saturday, 7 February, 2009, 7:28 PM

Sir, Please confirm that the below said CHAT MESSENGER SERVICES HAS BEEN Cancelled and no further debits/deduction from my account will take place.ThanksD.AGRL On Fri, 30/1/09, bsnl jaipur <bsnlrj.[protected]@gmail.com> wrote:

From: bsnl jaipur <bsnlrj.[protected]@gmail.com>
Subject: Re: Fw: sub's complaint, Please help
To: [protected]@yahoo.com
Date: Friday, 30 January, 2009, 12:54 PM

PL WRITE YOUR MOBILE NO

On Thu, Jan 29, 2009 at 7:45 PM, dharmendra agrawal <[protected]@yahoo.com> wrote:


Sir, It has passed three months with contineous deduction of rs.15.00 per month from my account, and i am lodging complaint regularly on mail as well on customer service nos, but no avail. I thank shri somaniji of your bsnl bajaj nagar for listening me and forwarding the request to you. Please disconnect/discontinue all CHAT MESSENGER SERVICES FROM MY MOBILE to ensure that no such deduction is made further as i didnot asked anyone to provide me such char service neither i subscribed any such service.Please discontinue for-ever the chat messenger. I HAVE BEEN CHARGED BY SENDER#[protected], Message centre no# [protected].ThanksD.AGRAWAL

Sir,
For the last four months I have not received a single copy of BILL.This has been causing me a great distress.Every month I have had to obtain a duplicate bill and make payment. I am a Senior Govt Officer.Pl look into it.Thanx,
Pradyot Kr Das
LANDLINE NO.[protected]

i recieved a SMS frm MD SPDC NG stating that my mobile no. [protected] had won $ 1 million in a mobile draw and that i needed to contact a Mr Alex Johnson with my details to claim the award.

there is no specification about that how this plan is unlimited with downloading or charchable!!!
then after you use bill is not proper & more big of amount!!!
not any response from customer care center & not any specification about whole information of this plan cahrchable or not(unlimited!!!).
and also i cannot know about my postpaid message counter to know about howmany messages i can use as free.
please help me about all this things.

bsnl broadband service(kamakshipalya vijaynagar exchane KHB colony magadi road)
BSNL service is the dumbest service i evr seen in my life
it has fatal server down evry time when i open my server
i will face frequent server down msgs on my screen
just imagine a service where my server went down for 6 times when i ended previous line...
customer care executives are so rude they wont respond to any quiries (not all but most of)
they will just say tht its not our issue visit office
ahhh office its other hell to be seen you have to wait minimun 10 mins to hear a word from them
most of time it will be "naaleno nadidho banni nodona..."
hectic pls take action regarding this ...
pls pls

Hi,

The outgoing calls for my telephone[protected] has been stopped. The reason told that payment due. But, I did pay Rs. 1114 instead of Rs. 557 for Nov-2008 payment via Bangalore telecom district website. The extra amount which I paid is not given back to me. I thought that the same amount will be carry forward to next month bill payment. So, I didn't pay for dec-2008 bill as I already paid the same amount along with Nov-2008 bill payment.

Please register a complaint on this.

Regards,
Karthik

I have not activated BSNL Caller tunes. My Cell no. [protected]. Still it got activated on January 22, 2009. Rs.37/39 was deducted from sim. I sent a message BT DACT to 56700 for deactivation. My caller tune was not deactivated. I contacted BSNL betn 10th - 15th February. They used to say that server is down or call after 24hours. On 15th again I sent a message for De-activation BT DACT to 56700. After two days I found that Rs.12/- was deducted. When I contacted the service center. They registered my complaint (complaint no.332721) and said they will look into it. For safe side I again deactivated by sending message on 21 february 2009. Rs.25/- was deducted from my sim. What should I do. BSNL services are worse and to get back to their service people takes me min. of 45 minutes. If my luck is good and the lame excuse i get is server is down. Pls de-activate my BSNL Tune.

there is no connectivity of broadband since 19 feb 09.dial tone is there, but at taskbar it shows limited or no connectivity.

Dear Sir
I have been complaining for not able to receive sms from Vancouver. But I am able to send. I am able to receive when I use AIRTEL, AIRCEL, or others except BSNL.Kindly help me.

Thanks
Lian

i cant check my broadband usage

please refer to my previous account no.[protected] with the connection of mobile no.[protected] which I availed the service connection from Gangtok, Sikkim.Consequence upon my transfer to Siliguri, West Bengal I submitted application for closure w.e.f. 31.08.07 in a prescribed form on 30.08.07.Now it is my earnest request that the concerned authority may refund security deposited amount of Rs.2000.(Rupees two thousand only) as BSNL Siliguri Branch is denying to refund the security deposit till today on production of the reciept.

Sir,
For the past 10 days, all the telephone lines are out of order in my office, i.e. Indian Agricultural Research Institute, Regional Station, Indore. We are facing lot of difficulties in absence of telephone facilities at our office. kindly look into the matter urgently, otherwise i will knock the door of state consumer redressal forum tomorrow. Numbers are:[protected];[protected];[protected] and one line on internet connection.
Thanks
Rakesh Dubey
Administrator
Indian Agricultural Research Institute,
Regional Station, Indore

Hi,
I am Yash Thakkar from Ahmedabad and my no. is[protected]. My connection in 99/- Rs. monthly rental plan along with 171/- Rs. (LO KAR LO BAAT) facility. I applied for the Boradband connection on my no. with 750 PLUS plan. I got the user it and password on[protected] but my internet was started on[protected]. They are charging rent of one month in advance and in this 750 PLUS plan my monthly rent would be included according to BSNL 's terms and condition.So my billing amount (of[protected] to[protected] should be 171(Faclility amount) + 750 (Advance 1 month rent for 750 plus plan) + 100/- (for rent of the internet for 4 days) + 99/-(monthly rent) = 1120/- Rs (without tax).

But i got the bill and my amount is 750/- (rent) +750/-(advance rent) + 89 (monthly rent) + 171/- (facility charge) +125/- (tax) =1885/- Rs total.