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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 735

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D
Dr. M. Harnath Babu
from Tekkali, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gurgling sounds or hiss with signal noise

My landline number is[protected] with the BSNL. From the past 10 days, my phone is not wokring well. I am able to get ring tones on all calls, but after lifting the phone from the cradle, I am getting gurgling sounds and hissing noise. I am not able to hear anything from the calling party. I made complaints thrice to the BSNL office in Visakhapatnam. But nobody attended our house till today, that is, on 10-3-09. Kindly take necessary action...
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R
Rajeev Sundar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2000 SMS

Dear friends,
In Students Suvidh Scheme, BSNL gives 2000 free SMS. This may be to attract students more. But nobody is thinking about the mis use and spoiling of students carreer. 2000 SMS means around 66 SMS per day. If we calculate the time spend for creating and sending these many SMSs', that student has to spend around 330 minutes (5 minutes are calculated for creating & sending each message). So total 5and a half hours....
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K
K Gowri Navada
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing information not given and rude behaviour by the staff

Hi
I was given a high bill for my cellone mobile last month (almost double of what I get every month) But when I tried to complain and asked them to verify my bill they staff were very rude and I was told that there simply cannot be any mistake in the calculation and to get a detailed billI need to go through a procedure which extends till the next working day! Other than this he used bad language and physical violence to drive me...
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J
JITENDRA KUMAR BHANGDE
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receiving of Telephone Bill

SIR, /MADAM,
MY TELEPHONE NO. IS[protected]. I HAVE A LANDLINE CONNECTION AND FROM THE DATE OF INSTALLATION OF THIS TELEPHONE I HAVE NEVER RECEIVED MY TELEPHONE BILL AT MY RESIDENCE. WITHOUT SENDING A PERSON AT TELEPHONE EXCHANGE FOR COLLECTING AND DEPOSITING DUPLICATE BILL AT LUCKNOW TELEPHONE EXCHANGE BHARAT SANCHAR NIGAM LIMITED (UP EAST CIRCLE) IS UNABLE TO ENSURE THE TIMELY DELIVERY OF TELEPHONE BILLS TO THE CONSUMER, ONLY...
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D
DIPANKAR THAKUR
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing call deactivated

sub: outgoing call de-activated.
Dear sir,
I am dipankar thakur mobile no;-[protected], account no:[protected], from gangapur, duttapukur, 24 pargana(n), 743248, doing several call to your customer care regarding my mobile faulte.
the particular mobile out going call was de-activated from 5th of march 09, but it was not solve by your people all though they dont inform me what exatctly happend.(only convey the message...
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T
tuli_gautam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vanish of my account

as im a lifetime prepaid mobile user of bsnl...my recharge date expire on 23 feb 2009 and company gives only single day margin ie till 24 feb 2009...only one day grace period...this was unknown to all life time user..as early we know that 7 days grace period but after 24 feb i came to know that in lifetime we get one day grace period...this is not mention anywhere...in my account i had 1336.70 but after 24 feb my account becomes ZERO..im...
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R
Rajveer singh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of two numbers

sir
in my no. i.e.[protected] two nos.are activated for getting facility of 20 paise. these nos. are [protected] & [protected] activated on[protected]. plese deactivate these nos. because now i am using magic card of Rs. 225....
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N
Neerav Jain
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead Last Months

my Landline connection is dead around 2 Months. Many times i visited neatrest bsnl office. Still Connection is Not yet repaired. We are Facing so Much problems. If my connection Will Be not Rerpaired In 5 Days Then Iwill move towards Consumer court and i will inform Media Too. This Is worst Telecom network Service In World. there Is Throat Cut competetion in Market And Your services Like Nothing.My Connection Registered with the name Himmat...
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R
rajesh kumar saini
from Pathanamthitta, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone dead no dial tone

My bsnl gurgaon landline no[protected] has no dial tone since last one week. I have registered complaint at 198 but no one has turned up or rectified the fault till date....
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A
Alak Manna
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cutting money without reason

Hi, This is Alak Manna, kolkata. I have BSNL prepaid connection with one year incoming free tariff. I am putting top-up to talk.BSNL is cutting the money without any reason by sending me the message like" your last call value this much amount money". when i am complaining to customer care, from there, i am getting nothing reply. once they are telling me like "you have done the call, " or" your caller id activated,...
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S
santanu chatterjee
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

caller id not activated

dear sir,
i am santanu chatterjee from dhanbad i got a new landline connection but the caller id is not activated (my conection is a broad band connection) my no is [protected].
my request to you is that you please try to activate my caller id...
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M
mahendran
from Chennai, Tamil Nadu
Apr 20, 2022
This thread was updated on Apr 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone number enquiry

please send me the address details of the phone number holder
[protected]...
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K
kailash thakur
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service

I have activate my Hello tunes on 17.02.2009, but it is not activated till 04.03.2009. I have complain a lot of time to their customer care, but I have not get any reply...
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U
upendra kumar singh
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please provide puk code

I have UP East Pre-Paid (Mobile Number [protected], sim no[protected]) Connection. I want to know PUK number of My Mob number [protected]....
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D
DR.L.RAVIKUMAR
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disconnection without notice

I am a postpaid connection holder of cellone from thiruvananthapuram, kerala for the last so many years.My mobile number is [protected].I was paying the bill throuh ecs from Centurian Bank.Suddenly on 5th of march 2009 by 11 am while i was attending a call my call was cut and i could not make any outgoing calls or i could not recieve any incoming calls.
I went to the nearby BSNL office near Goverment Press thiruvananthapuram and enqired...
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S
SAUMYABRATA MITRA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue regarding our telephone line ( 033) 23345038 ( Owner : PURNIMA MITRA )

Hi All,

It is observed that our land line get cross connected with
[protected] for last two days.
I have called your service desk yesterday several times but the issue
is still in pending state.
( I have contacted in 23348700 of your saltlake BSNL office and the
concerned person in your desk is Mr. Kamlesh Mina.)
We are customer of BSNL for last 16 years and expect a little betterbr...
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K
K. G. Mathur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shifting of telephone and restore of services : Pending for more than a Month

Subject:Waiving of Rental and Broadband charges of 2412899 for the month of Feb-2009.

Sir,

I had applied to BSNL Udaipur office on 31st January 2009, for shifting of my telephone no. 2412899 from my earlier residence at Amrit Bhawan, old Station Road, Udaipur to my new residence at 50, Subhash Nagar, Udaipur. I had also requested at the time of application for an immidiate disconnection of the telephone from...
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S
sangamam anish mani
from Pune, Maharashtra
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frequent disconnection & unable to connect

sir,
BSNL broadband is horrible.it feels like a complete waste of money
The problem is that is fails to connect most of the time.due to the unstable dsl led on the modem.and even though it gets connected after 2-3 min agin there is a disconnection
i'm fed up with this.please solve my problem
Regards,
Anish...
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G
Gurpreet Oberoi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-activation of Landline after payment of bill

Dear Sir,

I'm, lodging this complaint regadring my landline phone[protected], which has not been activated for usage, even after payment of bill on 2/3/09 at 11:30 AM. I was told that my phone would be activated by 4 pm on the same day, but my phone remains inactivated till now (2:00 PM, 4/3/09).

I'm unable to make any call from the phone, including toll free numbers like "198", "12727",...
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M
Maya Kumari
from Delhi, Delhi
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more bill than expecting

I am from JSW Steel Ltd, Bellary. we have CUG connection in our company but from last 2-3 months I am getting more bill than I expect I want my full bill detail till date (history also) and also verification regarding the bills.
Please take attention regarding this.


Thanking you

Maya kumari
JSW Steel Ltd
Bellary...
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