Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I came across the same thing. It says local sms is free, but when I went to get the sim card they say that only 300 sms per month are free, that works out to a useless 10 sms per day. I knew it was too good to be true when i saw it but they shouldn't put up such information on their site. I'm still searching for a more detailed description of the plan.

there is a student plan but it was valid till 2006 onluy my freinds have it it was provided by the kolkatta bsnl circle

hello guys... before one week i bought the bsnl student power plan prepaid sim card...
all outgoing messages are free... unlimited
they are charging 10 paise for delivery report messages..
so dont on ur delivery reports. good bye

hello...bsnl !

last year i bought a student power plan sim card.

there are all local messages totely free ...but in these days student power pack c'nt work...its not fear .

please tell ma what to do if my excel power is activated wrongly my mob no is [protected]. i want to excel on[protected] and [protected].help me

twadi bhn nu bsnl ...sanu keha si msg free han...but hun knjro paise pwane shuru karte ...twadi maa di

get in touch with commercial officer / DE Billing ( Internal) of your area, with print out of your plan and usage details, he will take care to resolve it immediately.

ad

Please BILLS ON 244711

I suggest you to pay the amount of Rs.89218.00

sir,
mera telephone number [protected] hai, mujhe karib ek saal se telephone bill nahi mila hai,
jiske karan line bhi kaat diya jaata hai.
kripya mujhe mera telephone bill bhejne ki kripa karen.

PLEASE BSNL RESIVED BILL FOR 225502 ON APR- 1TO 4
PLESE SEND M RESIVED BILL

I WANT TO KNOW MY TELEPHONE BILL
TELEPHONE NO.[protected]
including broadband charges

respected sir

our telephone number is[protected]

BILL AMOUNT FOR THE MONTH OF APR-MAY 2009 IS 1200.00

KINDLY GIVE ME A LIST OF DIALED NUMBERS WITH CALL DURATION TO SUBMIT MY AMOUNT TO BSNL

THANKING YOU SIR

sent may 2009 bill copy.

Ha'i

Date: 7 July 2009
To,
S D O
Bharat Sanchar Nigam Ltd.,
Kashipur(U.S.Nagar)

Sir,
Subject: Regarding benefit under scheme for female subscribers
I want to state that I am using BSNL landline[protected] & had taken this connection on March 26, 2008 under the scheme in which there is a discount of 25% in its uses for female subscribers. But I have not received any discount till now & have to pay full amount of the bills.
So please take proper action so that I can be benefitted in future & also adjust all of my paid bills under this scheme.
Thanking you.
Regards:

my phone bill details

Sir

Having any bsnl site for find out the dialed number from particular land line telephone no... and usage

thanking you

arvind

sir,
we never used any internet service for last month (Dec 2010) as we had a problem in our system and also we were out of station on account of year end. we were shocked to see the bill for last month . sir please take perfect action and solve our problem

Hi, I get Rs. 6064 Its a huge amount of bill. and my bill must Rs. 838.00. Because i'm having plan 500C on my telephone. Its having night time unlimited usage of internet from 2-00 AM to 8-00 AM.still i get this bill. what can i do now. please give me a right statement of bill please check my bill properly

sir,

My Land line number is[protected], Madurai, Tirunagar. my billing address is wrongly entred in Tirupurangundram. my address is
A.Leyakath Ali
4/225 Near Kottaram Ground
Vilachery
Madurai


Thanking you

Sir/Madam,
Am with dataone broadband plan. Since last month my broadband usage is at very faster rate. It was good two months back.. right from last month, jus when i get connected to net the usage doubles at a faster speed and i am ending up with abnormal billing. I have antivirus software installed in my system, and really donno where lies the bug.. Please check into my account or reply me as of what i have to do to get rid of this. Will be happy to have ur reply regarding this. Thanks in advance
Latha

If my problem will not be solved then I'm not going to pay bill amount of the BSNL broadband connectionon[protected].
This is last warning to BSNL!!!
We are Paying money not a Piece of a paper!!!

I have registered for a new telephone and broadband. The Work Order Num is HDP/N/GG/11-12/0078 and the Work Order Date is 24/09/2011. It is almost three months that I have not received the connection. I visited the indicated Haridebpur BSNL office and they asked me to contact the Joka DE or the Alipore DGM. The Joka DE never picked up their phones ([protected]/[protected]), for the 25 to 30 times that I rang them up. At the Alipore DGM's number ([protected]) a lady picks up each time, takes my details and says we will get back to you in half an hour but that 'getting back' never arrives.

Nobody is even willing to answer my queries or give me an expected date of providing the connection. I do not understand why am I harassed like this for choosing BSNL!

SIM CARD — improper service

sir,
i am a customer of airtel with phone number +91-[protected]. for the last few days an amount of 5 rs. is being deducted from my account without my knowledge in the first case for a service of bollywood pics. i had tried to stop the service but with no satisfactory response from the company.

BSNL — Improper services

Hi,
I am a resident of Hapur. I want to pay my bills online on BSNL site but the site doesn't work. India makes software for rest of the world but falls really short when it comes to domestic services.
Thanks,
RN Agrawal

BSNL — Improper Service

We have taken BSNL landline connection[protected] for our Dehradun residence. During August our connection got disconnected abruptly & we lodged a complaint immediately with Premnagar BSNL office & Customer care. Complaint was also lodged at Head office on Rajpur road wide complaint number - [protected].

There has been no progress on status even after 3 months of Complaint lodging. We have been following up with Lineman, supervisors & Customer care.

We understand that neighbourhood phones have been rectified but no progress has happened on our number.

This kind of service is not expected out of BSNL which is claimed to be most efficient public sector units.

Looking forward for some action in this regard & if anyone can advise how to get the phone rectified pls let me know.

Thanks
Chandan
Plot No 235B, Panditwadi, Phase-2
Dehradun
chandanshirbhayye.[protected]@gmail.com

please stop my bsnl tune

how to stop my bsnl tunes in my cell phone, there have some reason, now it is running

sir please stop my bsnl callour toun services...

I am already a bsnltunes subscriber from rajasthan.I am not finding any site where i could log for looking into my user profile.Please tell me the name of website.
Ashutosh Kamra
Sri Ganganagar Rajasthan [protected]

sir please stop my bsnl coller tune service

pls stop my caller bsnl tune my cell phone..no...[protected]

i am sunil kumar agrawal from cuttack city,
i request lease stop my caller tune my no. [protected]

sir plezzzzzzz stop my bsnl tune service. i will be thank full to you
--i am Vicky Mann from punjab. my no. is [protected]

sir i never set bsnl tune on my cell, but it set previous months, i want to stop the tune it is not been done, please stop it imidiatlly . my cell no. is [protected]

I would like to stop my bsnl tune in my mob no [protected]. please stop my caller tune as soon as possible.
thanking you.
prasanta kumar pal

Pl. do not renew the bptunes of my mob no. [protected] immediately.

R.K. Raina

Respctfully I beg to say that my outgoing of land phone is end before 45days .

I have complaint 4 time in nearest centre but no answer me yet. All bill is paid

So I request you my out going open atonce.

thank you





Name, , , kamalAkhtar

Add...puranibasti. mubarakpur

Distt/...azamgarh U.P.

Phone no [protected]

bill no 73268851

I have a lot of experience in this matter. I had a landline which was working well. In between BSNL people approached us and offered internal intercom facility if we take a new connection in our flat. So, I have cancelled my old connection and took the new landline connection with number 23691127. Eversince it is connected, broadband is working but the telephone side is not working. Pretty thing is that even before connecting the telephone line to my flat, bill has come for the month of October 2008.
THIS IS MERELY A WASTE OF TIME AND MONEY - THERE ARE CERTAIN BIG WHITE ELEPHANTS IN THE BSNL. ONCE THEY ARE CAUGHT AND PICKED OUT OF THE BSNL, CUSTOMERS WILL GET SOME SERVICE - OTHERWISE GOD ONLY WILL HELP THE POOR CUSTOMERS.

Ya i agree to ur point.. Bsnl people take a hell lot of time to satisfy our needs.. When i applied fr a new net and phone con.. they tuk around 2 months.. Even wen i want to buy a new modem, they take atleast 1 month.. but this prob cn be satisfied by giving some 50rs.. to ur local phone man or watever... Because Bsnl people get lot of things done by thier emploees and dont pay them much.. And i[censored] give them money. they will try to get ur job done fast..

my internet[protected] is not working for the last 7-days. We lodge many request but all vain. No one care .

my bill

I have an BSNL prepaid no. i put top up rs:100 easy recharge on 20/07/09 at 8:41 PM but still now i am not received any amount to my mobile, i called customer care for several times a day but no response but one customer care executive said to go near to the shop and call again to connect him. i went to near shop i called again to connect the particular person but they said no we cant. i gave phone to shopkeeper. the shopkeeper talked as an customer like me. But then also no response the Customer care Executive is not talking properly. Again the shopkeeper called customer care again they gave one no:[protected] to call. i called several times a day the customer care executive said i will block the no if you call again. I spent my money to top up and am getting scolding from the Executive. If i call this no [protected] they are not picking call.

I am holding the no. 2795 74 15 since last one year alongwith broadband . Always suferred with some or the other problem with BSNL ( billing, internet connection, services etc.) In June i had applied for shifting of landline in similar area; after several procedure they accepted my application on 16th June '09. Shifting done after 10-15 days on my constant personal complaints in Patnic offfice to CEO . But till today broadband connection is not done . Made several complaints personnally as well as telephonic to CEO, JTO, LINEMANS ; EVERYTIME reason given is " abhi tak pending hai, software ka kaam one month se chal raha hai, ek hafta lagata" lastly warned them to take the matter to newspapers, given last promise work will be done within two days, week has passed after that no action. BSNL are constantly giving add for new services on tv why? when this company can not handle the small matters for months what is the use of promising new best services ? NOW I M NOT EXPECTING ANY ACTION FROM bsnl, I am forwarding this letter to all Newspaper, and going for justice and all the reimbursement for harresment given by this organisation (which is never organised) to me personally and mentally, financially etc in CONSUMER COURT . I ll see to it that i get justice as fast as possible ..

DEEPIKA LALIT BHANDARI

We had an interaction with BSNL customer support[protected] on 25th July 2014 regarding an issue with Wi-Fi connectivity. Being from technical background, the issue was isolated by us to be with either the Telephone set or Modem. All that was required for the BSNL people was to lodge a complain, come over and replace it. On 25th, they lodged a complaint WITHOUT giving any reference/complaint number. Okay, we thought they have taken the request any way and waited till Tuesday (29th July). But there was neither a call from BSNL nor anybody came over. On 29th July, we unfortunately decided to call BSNL support again and the personnel was horribly disrespectful, using phrases like "Tell me sir, what is your problem", "Sir we are not here to help you further. Take this number of Bangalore Exchange Service and call them." and disconnected the call. of course. Okay, despite of frustration climbed to the brink, we decided to call Bangalore Exchange Service. For two days we tried but we could only hear Tring-Tring and nothing else. Like any other frustrated human, we called BSNL customer support on 31st July, which turned out to be the most disastrous experience with customer support of any company. The agent on the other line stated, "We can't help you. Go and talk to Bangalore Exchange Service", "Don't waste time and tell me what is your problem". Responding to which I asked if that is the way they talk. On which I got to hear, "DEFINITELY Sir, this is the way we will talk if you don't call Bangalore Exchange Service." All I was trying to explain this multi-billionaire company is that there Bangalore Exchange Office was not picking up my call for 2 days! When I asked that lady's name, she denied stating that they are not supposed to give their names. Doesn't make sense to me. I didn't call up FBI, did I? I asked for their Supervisor on which the lady denied to pass him the call. She gave me numbers of Customer Relations team and her Supervisor and it didn't come as a shocker that my call was unanswered even by them.
I have been with BSNL for past 10 years, probably the first time I have faced a critical issue. But getting such dishonest, non-cooperative and non-helpful behavior, I would NEVER recommend it to anyone in the decades to follow.

BSNL - Broaband Noida — Internet not working

Dear Sir,
I have just registered for BSNL Broadband Service since December 2008.
Right from day one, I have been having problems with their connection.
I was informed that I would be charged a montly rental for the modem however I was charged the entire price for the modem in the month of December 2008 which I have paid on the due date.
The Broadband connection is slow, and has not been working many times.I have been repeatedly making complaints on their Customer Care number as well as spoken to the local Engineer to come and fix the modem/wires which may be the cause of the service not working as network keeps fluctuating some times.However after no service for 2 weeks and numerous complaints and no soultions later, I am feeling helpless and request your assistance in the matter.
Sincerely
Regards
Preet Chacko

I'd suggest you better switch to AIRTEL.
Their service is Flawless

Internet is not working for the last 15 days...my no is [protected]

I have BSNL Broadband Service .My Phone number is[protected]
Right from day one, I have been having problems with their connection.

The Broadband connection is slow, and has not been working many times.I have been repeatedly making complaints on their Customer Care number as well as spoken to the local Engineer to come and fix the modem/wires which may be the cause of the service not working as network keeps fluctuating some times, although my telephone is also dead...However after no service for 2 weeks and numerous complaints and no solutions later, I am feeling helpless and request your assistance in the matter.

Dear sir
Last 20 days the connection is ded. Broadband and phone connection
full detail - Gyanendra kumar singh
Phone No[protected]
mobile No - [protected]
Address - Yadav clinic Gali no -2, Naya Bans, sector- 15, noida, uttar paradesh

my bsnl broadband[protected] is always in some trouble and services are pathetic kindly help to resolve the problem.As there is no airtel or other broadband services available here the conditions are just pathetic and also I can't churn out my connection.

I have applied for BSNL brodband connection on 08/10/2010.
[protected] number is given to me also i deposited the 2200.00 in advance
but till now wire is not extended to my house it has been over a month
no body is listening to me
Rashid Ali
NOIDA

BSNL is providing one of the worst services in india.This company is pathetic and i am fed up.

fgtfg

Dear sir / Madam,

My bsnl Telephone no. & broadband[protected] is always in some trouble and services are pathetic and request you to kindly help to resolve the problem



Ajay kumar mishra

Dear sir
My phone no &broadband[protected] is always in some trouble and services are pathetic and request you to kindly help to resolve the problem

ADDRESS-F-64 C, 4 HNO-93 SEC 40 NOIDA
MOBILE NO-[protected]

Hi Sir,
I brought new BSNL pre-paid SIM no. [protected] but it takes 3 days for activation plus I am very disappointed with services also.
Because as per our conversation with customer care executive, She told me that I have 100 Rs hide balance which is used while I call to BSNL to BSNL and 50 Rs is rest to other. But it is not same that i have actual 50 Rs balance which is used same when I called BSNL to BSNL and also BSNL to others and also local BSNL to BSNL charges is 50 paise too which is not cleared. And also I have 1 more query that why every single sms which I sent is delivered twice to sender and rent to 2 sms also from my balance which is not right as per user point of view.
Could you help me out from such problems. Because its my 1st experince with BSNL and in short time I have alot complaints and not saticfied.

Thanks
Neha

i am not receving my telephone bill in my postal address REGULARLY. kindly send my telephone bill by e-mail. my e-mail id is : [protected]@yahoo.co.in

BSNL telephone no is[protected], BSNL-Account no--[protected] I THE NAME OF RAJKISHORE PANIGRAHI, I have to claim from my office, kindly send me copy of telephone bill for two months-- May-2012 qand June-2012. IT IS URGEN PLEASE.

R.K.PANIGRAHI

Dear Sir,
I have just registered for BSNL Broadband Service since November 2008. My Phone number is[protected].
The Broadband connection is slow, and has not been working many times.I have been repeatedly making complaints on their Customer Care number as well as spoken to the local Engineer to fix the problem. However after 2 months and numerous complaints and no solution has been offerd till date.
I am feeling helpless and request your assistance in the matter or conversely terminate the land line connection and broad band.
Sincerely
Regards
Alka

i want to know more about Sulabh Plan...

which Telephone No. is for change plan through bsnl line ( i am bsnl line holder)

& out going (others) calls facility otherthan bsnl can posible for paid basis

kindly give me a information about this & contect no, also

Land line no. 27499021

Our land lin No [protected], [protected] is not working from few days pls check it.

Dear Sir,
My self Gouranga Chandra Mishra, Prepaid connectin no [protected].I have purchased a SIM from your Bhadrak, (Orissa)Exchange and recharge of your plan " EXCEL ANANT MIGRATION VOUCHER-699, SALE VALUE RS-770, CALL VALUE-NIL, as on june-2006 and voucher sl no-[protected], Recharge secreat no-[protected] at the time of purchased it was valid up to Life Time(20 Years) as per your representative said.But at present it was not working (outgoing) call from date 02.02.2009.The above matter was already informed to your customer care this number [protected].The balance is having Rs-12 and validity period up to 20 years.Why outgoing facility was stop by you.Please update your system and run this facility of the above mentioned number.If you are not unable to run the outgoing facility then refund the total balance amount.

The above matter is very urgent please take necessary action and informed to customer on priority basis.

Thanks & regards.

Gouranga Chandra Mishra
[protected]
Bhadrak, Orissa

sir how can i am not able to know data usage of BSNL broadband because when I log on to www.data.bsnl.in it asks for user ID, & password, I have now idea what can i do now so please help me...

I can't see my data uses in the network. So please help me.data.bsnl.in web page is not open

Pl send or provide me my broadband service usage upto till date so that i am aware about my net consuption.

Thank you

sir i am not able to view my broad band account for the past six months.when i log onto bb account it ask for user id & password.while entering it shows not correct.please help me what to do.i am aware about my net account.




















& password. while entering it shows not correct.so please help me.i am aware about my usage.

sir how can i am not able to know data usage of BSNL broadband because when I log on to www.data.bsnl.in it asks for user ID, & password, I have now idea what can i do now so please help me..

sir, i want to know my user id and password.my phone no. 26723456

BSNL Broadband — DataUsage

Data Usage website is not opening since last 2 weeks. Nothing is displayed. No Solution At All.
I Have data one.in domain

Actually i have combo plan 500 and i want to know my data usage as it is limited, only 1.5 GB .Plz help me out .How can i get to know my data usage reached ?

Wrong account usage
mistakes are found in the broad band usage details.
In january 2010 details, usages on 12/01/2010 and 22/01/2010 are shown.
but today is 03/01/2010.

HORRIBLE...
i mean...its been for the same thng fr so long...dey don evn bother t repair de stuf...very irresponsible.

i had problem with my connection, there is no sign of signal all the light in modem are working properly but when ever i open the page it shows server problem or it will load and stop and says no signal... it was problem for past 2 months ... i paid the bill regularly, and tried to check my account details regarding bill and usage... i cannot find details for nothing ...i am in unlimited plan 750 combo ... but there is no speed and no signal... what i have to do.. please help me.. i never come across such thing...this was the first time my connection is not working, my account is not working...help me ...with the best resulting answer...

Hi,

My BSNL landline phone[protected] is not working since 31st of March. The dialer tone is not
heard when I lift the receiver to make a call.I live in Hyderabad near Ameerpet. It will be good if
you kindly see to the problem faced by us. And one more thing is that I can't understand whether
the phone is dead or not. If the dialer tone is not heard then is it that it is dead? Please see to it
that the phone is rectified.

From,
Nirmalkumar.

My BSNL landline phone[protected] has not been working since 6th June 2009. I am in working in Delhi and only my father and mother live in home.Many of my neighbours are experiencing the same problem frequently.My father registered a complaint several time.This type of problem almost twice month. It is really pathetic to see such pooor service from BSNL.I have already give suggestion to my father cut down the landline phone and buy a new mobile phone..

From
Pankaj

my telephone no of puri 232187 is faulty since 8 days

my telephone no of puri orissa [protected]

To 26/05/09
The Public Relation Officer
BSNL Mathura.

Subject ; - Telephone No[protected]

Sir,

With reference our telephone No[protected].
This telephone is not working from last one year. It remained disconnected /dead and in the month of January 2009 it was reconnected / energized on our request in your GMT office Mathura but I found that it was not in working order because there was no dial tone.
I have received three bills since February 2009. I request to you withdraw these bills because of the fact that the telephone has no dial tone since it was energized from exchange and also energize my telephone.
I request to you direct concerned authorities for withdrawal of my last three bills and energize my telephone/provide dial tone.

I lodged several complaints on telephone to your SDO Mant but he did not bothered to energize my phone.

So I again request to you for redress of my complaint in the light of above facts.


Sita Ram Sharma
Village - OHAVA
Post - SURIR
Distt.- Mathura
[protected]