BSNL CellOne Postpaid — frequent conjestion and irregular coverage

 
65 Reviews
India
  DR DARSHAN KAMDAR
respected sir,kindly fwd this complain to TRAI OR DOT WHEATHER TO CONTINUE BSNL OR NOT IS A QUESTION FOR ME. wheather to continue bsnl or not im in dilema
as in last a month thisis 4 th time whre i cant calll any where. if i used to inquire they used to tell technical fault . its big problem inn using bsnl.no adqueate network coverage. after trying twice or thrice we get the call .1st time they charge for the echo.this is worst part also.plz do need full.
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no action has been taken against my earlier complaint 8151MW979781
PL STOP YOUR SUCH SHOWS LIKE OTHERS .ONE WEEK HAS ALREADY PASSED ,HOW MUCH TIME YOU REQUIRE TO RESOLVE THE MATTER.?
Dear sir,
My cellone number today automatically sim locked, I don't know what happend yesterday and today network problem also. please find this and get the solution.
I think BSNL cellone is the worst mobile service i have ever seen in this world.
Customer care people also answers very badly.
I perfectly agree with Tk Mukherjee.
I think One week is very gud in ur case, i have given atleast 15-20 compliants since last 6 months, but not a single complaint is solved. BSNL is totally bakwas. No network coverage, high caling rates, problems of call interuption, and many more.
Dear sirs,
Kindly send this email to some high powered gentleman who is handling Info and Technology and or telecom ministry. This has become such nuisance with BSNL and its so called best services. Its a pity that such an organization who foresees taking over telecom industry to become number 1, in the near future is faltering in its own promises and I bet on it that very soon its going to loose its high clientele base so drastically due to non-professional and care less attitudes shown by all concerned handling restoration of telephone connections to residents.

In this age of strong tussle amongst mobile and landline service providers, where in a lay man will agree with me is that usage of landline is much more convenient and much preferred, all over. It is fast, clear, minimal distortion in voice breakage, etc.

We reside in Pune and have been using BSNL service for long. Its since 7th Feb' 08, Due to negligent digging by Road contractors, BSNL cables were damaged. After a months wait, the lines were restored, except for ours. When some senior officials were visited to lodge formal complaints, the mere reply given was - the old lines man has left and hence we are unable to find any new man.

2nd time reply - cables were stolen, hence delay in restoration.

Believe me our neighbours and other users phones in and around my society were restored, but not ours. We were handed over docet numbers twice, which read as -
1448
15619
And now at this moment Ive started wondering if and only if we'll be handed over a new docet number the third time.

Its a pity and shame, such Esteemed Organisations are struggling to acquire trained and expert hands. They should rather stop billing high amounts to consumers and first try and normalise and or streamline their departments and services.
I want to know the Two incomming message are charged Rupees 24(twenty four).
I am very dissatisfied with the call droping in my cellone postpaid mobile. The telephone bill just doubles.
I have subscribed to BSNL Broad service and I have not abeen able to access the service for last one month. I have dialled atlest a set of 10 numbers without any support. The toll free number given on the bill"1500" I finally got through the number after trying for $ hours> Mr. Karthik Raja gave me a complaint number, next day sombody called and said tht a field technician will come in, at 3;50 pm when nobody turnd up I called the same number to know that that the complaint has been closed by one Mr. Vinod without actioning on the issue. Supervisor Ms. Ambica has given me another complaint number stating that it will take 24 more hours to resolved the issue. I am dead frustrated with the lack of response and want to complain about the same.
I have subscribed to BSNL Broad Band service phone number[protected]and I have not abeen able to access the service for last one month. I have dialled atlest a set of 10 numbers without any support. The toll free number given on the bill"1500" I finally got through the number after trying for $ hours> Mr. Karthik Raja gave me a complaint number, next day sombody called and said tht a field technician will come in, at 3;50 pm when nobody turnd up I called the same number to know that that the complaint has been closed by one Mr. Vinod without actioning on the issue. Supervisor Ms. Ambica has given me another complaint number stating that it will take 24 more hours to resolved the issue. I am dead frustrated with the lack of response and want to complain about the same.
I am a customer of Bongaigaon Telom Circle, Assam and my mobile no is [protected]. For past few days I am not being able to contact anyobdy in STD, since the people at the other end are not being able to hear me at all. I have checked my SIM Card with other handsets also and other cellone users are also facing the same problem in this region.
I went to Madarihat, (Alipurduar/Coochbihar Telecom Circle), WB on 6/4/2008 for some buisness purpose and I ended up with absolutely no connectivities for 24 hours.
Can I expect any help from you?
My complaint My BSNl Phone not work since 30 days..Lot of Fallow up...& 197 Complaint...my No is[protected].

i had loosed my Business due to dead Landline..How will bear & how can I fallow my case...
Before this month I was able to get my duplicate bill of cellone through internet as per provided web side by BSNL>
But from this month I am getting the same.
May I know how I will get the cellone duplicate bill from the webside.
Regards
Dear sir,
I have surrendered my post paid sim card No [protected] on 24th February 2006 at Golaghat, Assam .My dues are cleared . but I have not received the deposit money of Rs 2000/ . I have sent reminder letter and I have been calling cell one Golaghat and cell one Jorhat, I have spoken to the following No.s [protected], [protected] but no proper response . last I spoke to Mr Pranab ( [protected] ) on 6th April, 2008. The person told me within a week u will get the money.Till now I haven't got .
Kindly look into this matter and refund my deposit amount as soon as possible .

Thanking you
Hemlatha Naicker
734 Sneh Nagar, Agrawal colony Jabalpur (MP) 482002
I has taken a new Connection postpaid Cell-one ([protected] )of BSNL Distt. Baramulla from J&K befor 15 days but not activated till date 10/06/2008 .please activate my cell-one connetion.
Sir,
I got bsnl postpaid, till they are not activate my sim.Pls activate right now.Number is [protected]
sir,
somany time compliant aginst my mobile sending information when my phone switch of out of covarage area .their is no information for thattime pls salve my problem as early as possible
I HAVE APPLIED POSTPAID CONNECTION AND GOT SIM ON THE SAME DAY OF 4 OCT 08AND OLD PREPAID SIM SURRENDERED ON THE SAME DAY .BUT I HAVENT GOT THE CONNECTION TILL THIS TIME AS I HAVE INFORMED THEM SEVERAL TIME TODAYS DATE IS 8OCT 08. I HAVE LAKHS OF RUPEES LOSE IN MY BUSINESS PLS DO THE NEEDFUL MY NO [protected] /[protected] ALLEPPEY

BSNL — failure to provide promised service

i am a comsumer of BSNL's mobile service.i along with my friend how is also a BSNL consumer have changed our previous plan to recently launched DOSTI plan by using a regular coupon of Rs-236 from no.85781 at 10:39:57AM on 3rd oct of Ref no.97614160 and from that day we started enjoying unlimited free talk between our phone as per the DOSTI plan.but from 5th oct when ever my friend call me it cost @90paisa/call and the same thing happend with my no. from 8th oct.we have called customer care for several time but only recieved two docket no. which are 3025644 for my friend and 3036656 for my mobile.when ever we call in coustomer care they tell to be patient.quite a long time already been spent but yet to recieve any action against our complain. now when i complained during this regard in our local exchange they are telling me to go to the regional head office which is kolkata for solving this problem.i couldn't find any reason to go there to solve the problem as this is not my fault at all.
i want necessary action regarding this matter and compensation for the inconvenince i have recieved.
sir,
my cell phone number is [protected]. I have to inform you that the irrelivene call from mobile number.[protected] is disturbing me regurally since a long time. kindly take strong action agaist the mobile number . [protected] and stop call from this number to my mobile number.
i shall be highly obliged,
thanking you
yours sincerly,
DR.R.K.SINGH
M NO. [protected]
piesa send toll free no.

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    BSNL CellOne Postpaid - frequent conjestion and irregular coverage