Bharat Sanchar Nigam [BSNL] Complaints & Reviews

To,
Mr.T.K.Ghosh,
Sr. AOTR/Genl.
8, Hare Street,
Kolkata-700001.

Sub:- Complaint for Broad Band for Phone No.24178138 with Customer I.D[protected] installed since 15/08/2007.

Dear Sir,
This let you know that the above-mentioned Phone No. broad band service was applied for in month of 10/04/2007 with Case Mark No.C/LGR/07-08/0016 and application Form No. – MS/0112792...

Hi,

I am having a BSNL Broad band connection for last 2 months. The broadband often goes down for hours and hours. The customer support lines never works or always engaged.For last 5 days the connection is down. Every time when we contact the customer service they give new complaint Number, i have 3 complaint number, but no repair is done. The customer center people many time take the phone and keep it in floor and not attends...

MY TELEPHONE NO IS 2355480.NO IS DEAD LAST 8 MONTH MY ADDARESS IS GOEL MARBLE HOUSE,PLOT NO 25 M.G ROAD,SIKANDER PUR MARBLE MARKET,GURGAON,HARYANA...

my name is hemant pratap singh, a student of civil engineering ITBHU Varanasi. i have bsnl prepaid connection. i bought a magic voucher on 29/12/2007 with expiry date of 30/10/2008. after some days near 04/01/2008 i tried to recharge the voucher but the response was that the voucher is expired voucher. i called customer care but all vain. they told me that the scheme is all ready stop by the BSNL and they don't have further information...

Sir,
I am the consumer of your company ,My phone number is [protected] . My Current plan is HOME 500C , if you want you can see in Ghaziabad telecom record Which was signed by the JTO Mr. Tyagi of patel Nagar exchange but I am receiving the different plan bill , last month I went to AOTR to correct the bill they said to me Its not necessary the next bill will be generated correctly , but the current bill is also wrong , I went to...

i'd complainted in the authority for the repairement of my damaged land line phone before last month. But they dont take any action...

my broad band no is 25339198. since 1 month , i cant check the broad band usage . please cooparate with me....

Sir,
i have registered for a fresh connection in BSN Barmer office in the second week of January for a domestic home connection in Utarlai Air force station. Even after 1 month Bsnl Barmer failed to instal telephone in my home,even after the whole of the admin formalities is being over. This i find a serious lapse from the bsnl authority in this highly competative telecommunication era, because of this everybody is running behind...

I never receive my landline bills. I have not received a single bill since Nov 06. My number is[protected]. I called up customer service and received an irresponsible reply saying that postal department is not delivering because BSNLis paying 2Rs per bill whereas postal dept is demanding 5Rs. I complained to a higher official whose mail id was mentionedin BSNL site and then received bills through courier for 2 months, but after that no...

I can not know the details o[censored]sage.
Please let me know how can I ?...

iam the resident of 114,scheme no. 71/d sector-d in indore & having the cell no.-[protected]. i need your broadband connection for that i have applied at least 5-6 times but ur service provider says that their is o line in your area but according to my information there is the airtel lines there for about 100 metere.i need at least 3 connections (for my neigbours also).
I hope that you will hear my...

Respected sir,
i got the net connection before 14 days i.e on january 29 2008 but after getting it has connected at all.. i called to the service number but no response from them..please help me out to solve my problem.....

sir,
Iam sriharsha a resident of Ghatkesar,Hyderabad have applied for a BSNL broadband connection 2months earlier after i gave the letter i finally got the connection 15days after the submission of the letter. I took the connection in H250 plan
to myhorrour the bill for the first month is RS 2895/- for the month of DECEMBER i got the connection on 15th dec.2007 but the bill was counted from 1st dec.2007 .I contacted...

There is no balance enquiry fecility for bsnl landline. Due to this a customer cant assess his bill at the middle of the month. Customer can not utilise his given total freecals.I suggest there must be a balance enquiry (like Tataindicom,Airtel,..etc)system and the balance must be in Rupees but not in metered units. Then one can assess and take care of his bill in the middle of the month.

...

I have applied for new telephone connction &broad band.The
work is pending since Nov 2006.Although BSNL BANGALORE SAYS LAND LINE AND BROAD BAND CONNECTION ARE AVILABLE ON DEMAND.THE RESPONCE IS VERY POOR...

For the last two weeks, I am not able to send sms through my mobile ([protected]). Have repeatedly complained to the service centre of kolkata (trying to connect to which really tests our patience).there has been some suggestions on message settings which was not at all useful.a complaint was recorded and i was told that the matter wuld be taken care of, as soon as possible. but in vain.
i would like to know if the level of competence...

Hi,
I had given a complaint that the internet is not working, but nothing has been done so far. Its been 4 months since i took the broadband connection, but the internet is pathetic. The broadband connectivity goes of within minutes of my logging in. I had place a complaint on the 9th Of february 2008 , and the complain number is 0208/252 and according to the officials there would be a redressal within 24hrs of the date of complain....

Dear Sir,
After so many attempts i am unable to find broadband usuage, as i enter user name & password it show blank page.
Please suggest how to work.

Regards

Inderjeet...

Mobile phone number is [protected]. It was recharged for lifetime in July 2007 with Rs. 350/- card. On 25.01.2008, it was recharged with 112 Rs. top up card. However, validity got expired by BSNL on 26.1.2008 night. Inspite of repeated follow up with customer care no reverts have been received. Right now outgoing is blocked though there is a balance of Rs. 1067/-. What a pitiable condition. Thanks to BSNL....

My phone and Broadband both are not working for past 10 days. After so many complaints no body has attended to the problem though i ve called Customer care numerous times.

This is not for the first time my phone and broad band both are not working, this keeps on happening every alternate week or so.
I am paying Rs 999 p.m for this connection and has paid advance of Rs 1400. After paying so much money i am getting this...