From: VISHESH NIGAM
( BSNL Consumer # 47618090; Telephone #[protected]
#116, RK Layout-II Stage, 3rd Main, 4th Cross, Padmanabhan Nagar, Bangalore-04
eMail: [protected]@yahoo.com
Mb: 91-[protected]
Complaint against:
Area Manager ( South) BGTD-BSNL Bangalore-4
Subject:
1. Request for Phone connection Re-activation (Pending for 10 months)
2. Receiving bills without activation of the connection
3. No action on verbal and written complaints given to Area Manager.
Dear Sir/Madam,
My case detail is as follow:
Mar-06: I requested for New BSNL Connection with initial deposit of Rs.500/-; which got connected in a month time... (Tel#[protected]; Consumer #[protected]
May-06: Phone got disconnected because of non-payment of Dues (Phone usage was 0 calls till this period… but I understand it was my fault)
Jun-07: I paid Rs. 1045/- as outstanding amount (Receipt #BN 0095860) + Rs. 745 as security deposit for reconnection (Receipt # BN 0094484).
Paid in office by Cash:
Account Officer-TR
Office of AM South, No. 123 Prasanna Complex, DVG Road, Bangalore-04
Aug/Sep/Oct….Dec-07: Constantly following with Padmanabhanagar Customer care for connection and they told me some technical issues they are working on… and then one fine day they told me that my old number is given to some one else… so they are going to assign me new number.
Jan-08: I finally given my written complaint to
Area Manager (South), BGTD - BSNL
Office of AM South, No. 123 Prasanna Complex, DVG Road, Bangalore-04
Status as of Today (Mar-08):
-No connection but new number assigned:[protected]
-Constant Bill since Sep-07 of total outstanding of +Rs.1200/-
-No action from BSNL on my complaints.
I requested this connection primarily for BSNL broadband which is possible on after having the connection… but this service and pain by typical government officers needs to address now.
Looking forward for your positive response
Thanks and Regards
Vishesh Nigam
Aug 13, 2020
Complaint marked as Resolved
REMINDER TWO
[protected]THIS IS REMINDER NO 2 . TODAY ALSO I CALLED [protected] AROUND 5.30 PM AND THE TALK DURATION WAS 10 SECONDS AND COST WAS 90 PAISE. MY TARIFF IS 1 PAISE PER SECOND.ARE PEOPLE AT BSNL/CELLONE ARE LOOTING THE CUSTOMER ? I RANG CUOSTMER CARE NO AT 8.31 PM AND WAS MADE TO HEAR NONSENSE AD ABOUT 3G BB FOR 15 MIN 14 SEC, AND TO ADD INSULT THE PHONE WENT DEAD. I AM GOING TO CONSUMER COURT IF I AM NOT GIVEN A SATISFYING REPLY AND COMPENSATION FOR ALL THESE DAYS FRAUD /CHEATING AND CAUSING ME MENTAL TENSION. HOPE YOU WILL TAKE IMMEDIATE ACTION WITHIN 24 HRS OR ELSE I AM GOING TO MEDIA AND COURT FOR REDRESSEL .
DR RAVINDRA MUJUMDAR
7-2-22, GAJGARPET, RAICHUR 584103
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DR RAVINDRA MUJUMDAR
7-2-22, GAJGARPET, RAICHUR 584103
KARNATAKA STATE
INDIA
CELL +91 [protected]
PHONE :[protected]
So I kindly request you to check the matter of cell No.[protected]
and kindly oblige for the ssme