Bharat Sanchar Nigam [BSNL] Complaints & Reviews

my pcs internet is automatically disconnected, and every 3minutes its asked redial, our nearest telephone exchange is pithapuram- 533450 e.g.dt, andhrapradesh.
when i asked the bsnl employees they tell me un believable reasons.
kindly slove this problem.
yours faithfully...
land phone No :[protected]
address : 14-1-2
mainroad, pithapuram- 533450
East godavari Dist
Andhra pradesh.

phone no:[protected] actually is with free incoming calls for life time.but now all the incoming calls are barred.please look into it at once.

I had not recieved my Monthly Bill for for over 1 year. I equire at BSNL situated near Sagar Public School Bagmgalia they told there is nothing pending. We had paid all the pending in Feb 2007 of Rs 2100/- We had paid excess payment so they are not sending bill from last Feb 07. We had incoming facility only .Yesterday we received a bill of amount Rs. 5200/- Kindly solve our problem regarding telephone no[protected].Why your employees are not doing there job properly creating so many problem. I am waithing for reply soon.

To
THE CONCERNED OFFICR
BSNL KOTA

SIR I WOULD LIKE TO SAY THAT I AM REGULAR CUSTOMER FROM LAST 10 YEARS. I AM RUNNING A STD PCO AT RAWATBHATA NO.[protected].I DIDNT GET MY FIXED DEPOSIT AMOUNT FROM BSNL. WHICH WAS DEMANDED BY BSNL AS SECURITY DEPOSIT. FROM ALL PCO OWNERS. IN 2003. THE AMOUNT WAS REFUNDED BY BSNL TO ALL PCO OWNERS BUT I DIDNT GET THE AMOUNT BACK. WHEN I CONTACTED TO ACCOUNTS THEY SAID THAT THEY HAD LOST MY FD PAPERS.

PLS DO THE NEEDFUL

THANSK
YOURS FAITHFLLY
SHAKILA BANO

GOLDEN XEROX AND TELECOM
RAWATBHATA VIA KOTA RAJASTHAN

I have sent one Speed Post on 19/02/08 to Noida(UP), Still it is not reached.My consignment No.: EM[protected]IN
Destination Address:
Prashant Chaurasia, HCL TECH LTD
A-5, Sector-24,
Noida(UP)-201301
M.No.: [protected]
Contact No.:[protected]Ext.-2262)

Sub: Phone complaint

Ref: Phone No.25569460,61,54,55,57


Respected sir,

We are having six connections (Land line) and one broad band connection in our warehouse situated in Sy.No.459/3A, Sembium Red Hills Road, Puzhal Village, Chennai – 600 066 . For the past twenty days all BSNL lines are totally down in our warehouse, so we have registered the complaint to your local exchange AE but till date no action has been taken from your end, without Tele communication we are finding it very difficult to run our business process kindly look in to this and do the needful.


Thanking you,

Yours faithfully,
S.K.Kannan
For Trienethra SuperRetail Pvt Limited,

To,
Mr.T.K.Ghosh,
Sr. AOTR/Genl.
8, Hare Street,
Kolkata-700001.

Sub:- Complaint for Broad Band for Phone No.24178138 with Customer I.D[protected] installed since 15/08/2007.

Dear Sir,
This let you know that the above-mentioned Phone No. broad band service was applied for in month of 10/04/2007 with Case Mark No.C/LGR/07-08/0016 and application Form No. – MS/0112792 at Office of the Area Manager, Jadavpur, which was ultimately after much inquiries and follow up at Menkon Towers, Branch Office (Mr. A. Roychowdhury) was installed ultimately in the month of August, 2007 with Work Order No – H/NC/H1/07-08/0015.
After all this pain and long wait for acquiring a connection of your companies Broad band service the connection came till our doors but with no installation technical assistance only a lines man came to let the wire for the connection in our flat but there was no service (no internet connectivity). Then after several complaints at your customer care only a lines man was sent to our residence who not at all adept to help for technical problems and no computer knowledge which resulted to any help for connection non-availability. After this incidence I also tried contacting your customer care for the second time and explain them the problem but resulting to same lines man visit which did not helped. Ultimately now there was no help from your customer care as they started taking the complaints but no one visited so I started calling Mr. A. Roychowdhry of Menkon Towers, but all in vain. I am sorry I cannot provide you the complaint Nos. because I lost track since it was a lot and thought unnecessary to keep track of since of I believed in your system.
All this resulted basically in no internet connection and till date I have paid from August 2007 till November 2007 (Rs.500/- per month) but with no service and also one-time modem charges (Rs.1800/-).
Now out of frustration I would like to discontinue this service and like a refund of my unnecessary payment of services I never received. Please do the needful and oblige.
Thanking You.

your sincerely,
Mrs.Shikha Bose,
2C, Charu Chandra Place (east),
Bl. No.-63A, Lake Gardens,
Kolkata-700033.

Hi,

I am having a BSNL Broad band connection for last 2 months. The broadband often goes down for hours and hours. The customer support lines never works or always engaged.For last 5 days the connection is down. Every time when we contact the customer service they give new complaint Number, i have 3 complaint number, but no repair is done. The customer center people many time take the phone and keep it in floor and not attends it. They give one word answers Like " server Down" and closes the call. Getting the line with Customer center itself is a big achievement!
NO professionalism, no Business ethics and dead customer service. They are not living in this competitive , customer oriented era.

MY TELEPHONE NO IS 2355480.NO IS DEAD LAST 8 MONTH MY ADDARESS IS GOEL MARBLE HOUSE,PLOT NO 25 M.G ROAD,SIKANDER PUR MARBLE MARKET,GURGAON,HARYANA

my name is hemant pratap singh, a student of civil engineering ITBHU Varanasi. i have bsnl prepaid connection. i bought a magic voucher on 29/12/2007 with expiry date of 30/10/2008. after some days near 04/01/2008 i tried to recharge the voucher but the response was that the voucher is expired voucher. i called customer care but all vain. they told me that the scheme is all ready stop by the BSNL and they don't have further information about the voucher. so my rs 226 voucher is going to waste. please help me

Sir,
I am the consumer of your company ,My phone number is [protected] . My Current plan is HOME 500C , if you want you can see in Ghaziabad telecom record Which was signed by the JTO Mr. Tyagi of patel Nagar exchange but I am receiving the different plan bill , last month I went to AOTR to correct the bill they said to me Its not necessary the next bill will be generated correctly , but the current bill is also wrong , I went to the AOTR office two times but they are not doing correct my bill. According to my plan (HOME 500 C) Plan .My right to make 175 calls and 1.5 GB for internet free . I request you to order the concerning officer to correct the bill and Correct the plan in companies record. I Have deposited of my first bill already . I will be highly thankful to you ….

i'd complainted in the authority for the repairement of my damaged land line phone before last month. But they dont take any action

my broad band no is 25339198. since 1 month , i cant check the broad band usage . please cooparate with me.

Sir,
i have registered for a fresh connection in BSN Barmer office in the second week of January for a domestic home connection in Utarlai Air force station. Even after 1 month Bsnl Barmer failed to instal telephone in my home,even after the whole of the admin formalities is being over. This i find a serious lapse from the bsnl authority in this highly competative telecommunication era, because of this everybody is running behind private providers, what i feel. kindly let not me go behind those private providers, as a true desi man,i don't want to. Shall i precive that u r not doing delebrately for helping others?