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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 794

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C
Chandrashekhar P Welankar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ECS facility

I have been making my cellphone payments through ECS facility. For a couple of months, the bills were deducted from my bank account. However, this time the BSNL personnel concerned sent the bill to the bank with an incomplete account number. As a result, the payment was not made.
On February 7, my cellphone was disconnected for no fault of mine. Being a journalist, I've been rendered helpless as telephone is a must for me.br...
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S
SHRIKANTA.G.KULKARNI
from Nadapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LOT OF DISTURBANCE IN LINE

LOT OF DISTURBANCE IN LINE...
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K
Kannazhagi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to receive the calls

BSNL Prepaid Coneection is not working.
Dear S/m,

I am not able to receive any calls from 06/Feb/2008. Kindly activate this.
My No. is [protected]

Regards,

Kannazhagi....
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NUKALA DAKSHINA MURTHY
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in refund of telephone deposit

sir
My landline no. is[protected].Since yesterday , I am having problem with the connection.
The observations are as follows.
1) There is a lot of noise when speaking.
2) Caller id is NOT showing the correct Incoming call.
3) NOT able to make Outgoing calls .
I request you to depute your personnel to rectify my problem
NOTE: I am available after 6:00 PM

My address is
N...
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LALIT BALLABH DAS
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DISCONETION OF LAND LINE

DEAR SIR,
I HAVE DIPOSITED ALL THE DUE AND .THERE IS NO ANY
BILL DUE ON ME BUT MY TELEFONE LINE IS DISCONNETED
FROME LAST MONTH PLEASE TAKE CARE AND DO
NEED FULL ACTION.

TEL NO. -[protected]...
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S
Saurav Das
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband Problem

user-id or password problem said this to local excahange they said plz tell that on main exchange when m go to the main exchange they said, told that local exchange. docket that problem many times but they cannot check the proper problem. and the problem going on a month....
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Manjuri Choudhury
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Configuration of Router and Modem not proper and no Response from Service Provider on the Same

I have taken an internet broadband connection from bsnl in jamshedpur . I had reinstalled the operating system and after that i have tried to configure the router so that i can do voice chatting tru google talk and yahoo messenger but i couldnot do so. I complained abou the same in the bsnl office but every time they dismiss the compalin saying its problem of computer i had reinstalled the os many times after that but i still have the same...
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M.Ravichandran
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i can't find my usage records

Dear Sirs,
Inspite of my repeated attempts to access to usage account(Broadband) for the past 4 days, I couldn't get it. It is very much disappointing and frustrating me. It's not at all a secret and revealing to any one won't harm anybody. So make it simple to know about their usage. This hardship is being experienced by almost one and all. For doing this alone, one has to pay more amount. Hearing...
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sharad H mehta
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

severely excessive billing

I am a 61 year old cancer patient and have been moving out of my home place (nipani,dist belgaum, karnataka) for past 6 months for major operations and chemotherepy sessions to Mumbai.

I stay with my wife and 90 year old mother and have no one in the house who uses email and yet i have been shocked to see that 2 of m,y Broadband bills shooting upto, ie the first billl was of Rs 7333.00(bill date 07/12/07)and shockingly the...
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Praveen Reddy
from Guntakal, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scam and cheating!

Sir,
I am not able to know data usage of BSNL broadband because when i log on to www.data.bsnl.in it asks for user ID, & password, when i click it says check your user ID & pass word. help me....
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V
viralkhatri
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to check

HI,
I am not able to check my data usage of dataone. when i go to check account usage link. like is blank & no Page opens.
& also i want to change my user id password so can anyone guide me that how to check account usage & about changing password.

Please reply me on my mail Id-

:)-

VIRAL...
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Vijai P N Maurya
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harashing BroadBand Service

I have BSNL broadband connection with leased modem.

The BroadBand stops working any time. Modem shows link working but there is 100% packet loss which means that the problem is from exchange. It happens atleast twice a week. There are occasions when it resumes working after a day but most aften I have to make a complaint and it takes them a week to repair.

As far as complaint is concerned, I keep calling 24 Hour...
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vedarth dobhal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

data one password not told, bangalore

i got my internet connection on 24thdecember, bot i still do not know my password.i have made several calls to bsnl office and even gone there but they told me to call 1500. from there i was told to call [protected] , and when i selected the option of customer care they told me to hold on. till know no response.
my user name sakshid_07 and my ph.no. is 080- 25719125






one month...
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P.Srinivas
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New connection problems!

I booked for new landline and broadband connection on 07.01.2008; (Consumer No.[protected] , Waitlist No. RTN/NON OYT GENERAL / 57552. It is inform this type of connection would be available within about 1 week. Since, i have not been provide with the line, I request you to kindly look into the matter and get the connection at the earliest and oblige.

Thanking you,

Yours Faithfully,
Srinivas.P...
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saket nandan niraj
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of sequirity deposit

i have submitted my sim card along with the copy of last bill deposited on dated 05.03 .07 to the JTO BSNL Kshtwar J&K with request to kindly refund my sequirity depositand unadjusted amount that i deposited during taking connection.but after passing ten months till now i am waiting for my refund of amt.RS 2700....
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sachinvasudev261
from Durg, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Slow speed of Broadband connection

we have a cyber cafe at r.k.nagar kolhapur. ourbsnl broadband plane is 6000.
lat 4/5 days we have problem with internet speed & some site like orkut ,gmail, google you tube are not opened rapidly . what should i do . we confirm from egineer that problem is not from our place. please guide us....
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shiva jyothi
from Garhshankar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet not connecting for last 1 month

Our bsnl broadband is not connecting for the last 1 month!!!!!
Our telephone number is 24027566.Inspite of many compliants and phone calls ,the problem was not rectified because of the irresponsible attitude !!!!Error number it shows is 691.It is enough if they just reset it, as they say, which they never do quickly.I just dont understand what to do....
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k.t. devasia
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband work order pending

I APPLIED FOR A BROADBAND CONNECTION ON SEPTEMBER -2007 . MY PHONE NO :[protected] AND WORK ORDER NO : 25201657 DATED[protected]
RAMAMURTHYNAGAR EXCHANGE /CENTER BANGALORE .TILL TODAY[protected] NO REPLY ALTHOUGH I VISIT THE OFFICE DAILY BUT THEY ARE NOT RESPONDING .I CONTACTED BSNL HAED OFFICE AND THEY SAID THAT ALL THE CONNECTION AND TESTINGD ARE DONE AND WIEINGS ARE COMPLETE AND THE CONNRCTION...
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joginder singh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaints for Basic Phone(0122-2325059)

My landline phone no. is[protected].
My phone is not working from almost one month and if some day if it works OK then after 3-4 days it again goes out of order.
We filled complaint regarding this problem several times through telephone and personally also but to no response....
Thats why I am complaining about the problem through this channel.
Kindly do the needful as we got hopeless complaining.....
br...
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Mansoor K.P.
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Not restored Even after so many folllow ups

Hi,
I have a broad band connection and have been facing too many issues right from the beginning. I got the connection in last January 2007. In March 2007 the service became unavailable and with so much of follow up with Banaswadi office,they restored my connection after 2 months.

BSNL used to bill my service with wrong tariff and had to visit their Banaswadi office in Bangalore quite often to regularize the bill....
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