Bharat Sanchar Nigam [BSNL] Complaints & Reviews

i hv 3 bsnl mobiles.. in my family i call to customer care lots of time about my complain of messages about different schmes, ringtones.. and lots of other products. which i not need.. but there are no proper response from them. and they asking different procedure to stop this messages. bt its not working and its also cost me a message charge. too.. so, what should i do..?...

my phone no.is 2257670.i am not able to connect to broadband since two weeks. please send manual help....

My BSNL landline with telephone number[protected] is not working since past 3-4 days. There is no dial tone nor the instrument rings when calling. I would request the BSNL people to kindly attend this problem at theearliest.

Thanks,
Keshava....

hi i am binay kumar singh, bearing[protected],i ve shifted my house from 'B'narayanapura to 'A'narayanapura
on 1st feb, i had requested them(bsnl) to shift my landline connection which they ve not done yet...

Respected Sir,

I purchased the BSNL recharge boucher ( si no:[protected]) ON 29.02.08. from shri ram communication cyber cafe shop no.11 f block market alpha-ii, Greater Noida -UP. Since then I'm not getting the recharge value on my mobile and on rechaging properly the screan of mobile shows "the boucher is invalid" I contacted the costomer centre, B.S.N.L. office at dadri, and the shop owner a lot of...

Due to some unavoidable reason I am unable to continue my broadband connention

Several times Broadband line disconnected without any reason , complain given to Sec-19, Sec-58,Noida. But nobody came for checking or rectifying errors. My business is suffering due to connectivity. So we decided to disconnect broadband line W.e.f 08.03.2008. Telephone Number is[protected]

Please pass necessary orders...

hai members


I am in a huge problem, please help me.I will write my problem in detail,please give me some suggestions.

In november,2007 month , i applied for broad band connection -250 plan
then i called customer care to change my plan, they said they will change the planto 5 combo.
then on in the end of november i clarified that my plan has been changed to 500combo.
I totally clarified...

Dear Sir,

I have always a good amount in BSNL Excel Prepaid mobile, before few days when I try to call I was unable to call. So I contact to the Customer Care about that matter. Customer Care Person asks that the balance is deducted due to not recharge of mobile on time.

I asked him that we didn’t know about the date of expiration and we didn’t have any information of expiration by SMS or call....

i need detaile bill for prepaid mobile connections [protected]...

To,
The Account officer ( TR – III )
O/o GMTD
BSNL, BSNL Bhavan
Vellayittambalam, Kollam . 691012
Sir
Sub : Excessive bill generated in the broad band – during December 2007
Ref : i. Con.No.105149, Bill No. 19039231
ii. My earlier complaint registered on 21.1.2008
With reference to the my earlier complaint, I may inform you that, I have...

The ICICI Credit Card Manager

Subject: Regarding fraudulent transactions on my card. (

Dear Sir/Madam,

I am holding ICICI Visa Card [protected] in 2008. I have not used this card either online or at any swipe machine or in any ATM. The card was safe in a locker. Nobody else has access to the card. I have never used this card for any internet transaction till date. I have never provided...

I purchased Nokia N73 h/s in 7th November 2007. Joy stck of that mobile was faulty.I handed over this handset to nokia care (New india telecom pune) on 08/02/2008, Job sheet No.[protected]/080208/36. They called me 0n 29/02/2008 saying your h/s is received here come and collect.i went there and checked equaliser was faulty nokia care person has installed software then he tried to put on h/s but it was not becoming on.Then he has prepared ...

Sir,
I purchased a recharge boucher(si.no. [protected]) on 29.02.08. from shri ram communication cyber cafe,shop no.11,f-block market alpha-2,greater noida.On recharging it shows the"boucher is invalid". I contacted the costomer care center and the service center at dadri-G.B.Nagar- up a lot of time. They put alligation to one another instead of resolving the problem.
the various contact numbers are as:-br...

DEAR SIR,
Respectfullly I state that I had Put an request through SMS for Activating GPRS (plan 199) which had been activated also on 17/02/2008.But, till today also I Haven't been able to use the GPRS facility on My Mobile[protected] ad in these 20 days I had made a several complaint, every time I had given a new complaint Number and a promise to solve my problem in 24 hours but, it haven't been solved till yet.
NOW...

I recharged my mobile with Rs.5618/- on 25thFeb.2008.I was supposed to get a balance of Rs.7500/- as per the offer .But i got only Rs.6700/- as talktime.I complained thrice .THe complaint numbers are B2500303, B2600071 and C0600193.I have been calling the customer care daily and they are not even responding properly.Until today there was no action taken....

The Officer in Charge (if you have any)
BSNL Cell One Division
Nagpur
Sub : COMPLAINT
R/Sir,

The details regarding the user are as follows:
Name : RAJENDRA CHANDORKAR
Cell NO: [protected]
A/c. No. : [protected]
Invoice no. : [protected] dtd 05/02/08
Payment Vide MR No. 165/ book no 1244 at Kasturchand Park, Nagpur
Amount paid Rs. 682.00 CASH PAIDbr...

From: VISHESH NIGAM
( BSNL Consumer # 47618090; Telephone #[protected]
#116, RK Layout-II Stage, 3rd Main, 4th Cross, Padmanabhan Nagar, Bangalore-04
eMail: [protected]@yahoo.com
Mb: 91-[protected]

Complaint against:
Area Manager ( South) BGTD-BSNL Bangalore-4

Subject:
1. Request for Phone connection Re-activation (Pending for 10 months)
2. Receiving bills...

i have forgotten my protal id, username, and password...

My mobile No.[protected] have been lost .
You are requested to block the SIM ( for above said mobile)...

I have a bsnl landline no.[protected] and i had dropped two cheques against the bills of dec 2007 and jan 2008 . but the outgoing facility has been barred stating that bill payment has not been received.
similarly i have a cellone postpaid for whch too , i had dropped a cheque for the bill of dec, 2007. but even in that case bill payment has not been reflected in the next bill...