I hold a post-paid one india sim from bsnl and the nightmare has started by the time i subscribed for bsnl hello tunes. When i unsubscribed, i was asked to send the message and the confirmation message said its done. This is in last october and the payment they take or charge in every month's billing is still not updated. I am charged till this point. Right from feb '08, i was trying to solve this out ( was not in country from oct to jan '08) by approaching the nearest BSNL office, i was requested to contact the call centre: when i got connected to the call centre after a long time wait near abotu 15 mins everytime, no representative is capable enough to understand the issue first and more on top of that the response will be that 'server is down' - could either be because of server's inefficiency or theirs probably. when asked for the complaint cell number of contact person, no one responds and puts the call on hold indefinitely. This is highly annoying and i am going crazy to get out of a solution on this. When payment is made beyond the pay by date, we are charged with penalty and when a clarification or action is required from the other side, it is highly unbelievable that common public cannot get any response if not a refund
Aug 14, 2020
Complaint marked as Resolved
plese sende my first bill dittal
I CONTECT THROUGH 123 - CALL CENTRE - LOCAL BSNL - RACE COURSE BR. BUT NOBOADY GIVE ME CORRECT ANSER - THEY TOLD ME THAT THEY ARE NOT RESPONSIBLE FOR NOT RECHGRE YOU MOBILE .
WHAT I CAN DO ? PLEASE HELP
plese sende my bill dittal
For a long time I used to see my bill details in calautta telephones online bill presentation using my password & login my account. By last 2 months when I try to see my bill details only a message view on monitor "No Such Login is registered with us" Now when I try to registration further with your Customer ID it failed to do the same. My phone no. 1)) [protected] Uma Sarkar
2)) [protected] Dilip Sarkar
formarly I used the password sisirku & dilipku resp. for both the number.
Sisir Sarkar
[protected]@yahoo.co.in
kindly send me the bill details
K.Mohanraj
My Telephone No. is[protected] so plese send the detail call bill
my telephone No.is[protected].pls send the internet usage bill details to email([protected]@yahoo.com)