Bharat Sanchar Nigam [BSNL] Complaints & Reviews

sir
i had disconnected my bsnl broadband connection few month back
i had taken 250- home plan i had also submitted my modem which i have taken in rent modem was of type one. in my first bill after using broadband for one month bill came in which security money was also added. i had also given application for this. but there was no any money adjustment in my phone bill till now. so please look into the matter as soon as possible.br...

Sir,


My name is Sri Harsha and i have submitted an Dataone Application in Berhampur on the landline number of 2261453 which is registered in the name of M.Ravi Kumar who is my uncle. I have submitted the application on Dec 3rd and the application docket number is 322. When i contacted the SDO office as directed by your people, they tell me they didn't get the application till date. That was the first answer...

recieved call from pune phone no.[protected], on 12.12.2007. that now you can make outgoing calls. but till now not yet started. what a poor show of bsnl services.i hope all the person must go to consumer forum &put joint complaint & must penalise bsnl .if not resumed i will put complaint to TRAI....

respected sir,
i was using the broad band connection (BSNL) at the previous address of my number[protected].Since i shifted my residence i applied for transfer of both telephonr Broadband connections on Octobrer25th 2007.
Then i got a new number 24867934 on 12th November 2007. But still i havent been given the broad band connection. With multi number of my enquiries with the related...

i have 2 bsnl landline phones
they are not working from 6 months .
they still send me the bill ,and they say to pay the bill
i have called their customer care no. but they dint gav no response.

wat shall i do...

Sir,
I want the BSNL new connection.So,i apply the bsnl office at 27.10.07.But they not responce that connection...

respected sir,kindly fwd this complain to TRAI OR DOT WHEATHER TO CONTINUE BSNL OR NOT IS A QUESTION FOR ME. wheather to continue bsnl or not im in dilema
as in last a month thisis 4 th time whre i cant calll any where. if i used to inquire they used to tell technical fault . its big problem inn using bsnl.no adqueate network coverage. after trying twice or thrice we get the call .1st time they charge for the echo.this is worst part...

Sir,

I have a WLL phone in my house. BSNL provide me a battery
backup set with my instrument. Suddenly Last week some
fire and smoke in battery backup set. So I plugout the my
phone. And I try to log complaint on BSNL. But unfortunatly
BSNL help line 198 not registered complaint for WLL phone.
Then I try lot BSNL officers no. and ask him what I do now
for my WLL phone. But no one answer....

sir,
I am pawan kumar, I use bsnl prepaid connection from the very begning as BSNL launce prepaid in HARYANA and now i want to purchase a migration coupon of RS 350 as per BSNL custmor care i.e from prepaid to lifetime(ANANT) coupon is of RS 350 but from last 6 months i didn't got it from haryana and even the senior persons of BSNL exchange give statements that they dont have ever heard about dis type of coupon I reported bsnl...

Hi ,
We've terminated our BSNL connection in 2004 ,we settled all our bills but was not able to collect the security deposit amount as it was told that the process will take arount 15 working days ,as we've shifted to a new city it was difficult to keep a track what process is going on.
Now this year when we went to BSNL office (at our home town),we found the bills that we paid was not updated in their system .When...

I'm a customer of bsnl since 1998. I got the broadband install in 2005. But right now i want to change my plan. I gave the application of changing the plan on 22-11-07, when i asked that would i have to give any security deposit. They said it will be included in your bill. But on 1st december when i go to the bsnl office for confirming my plan change the bsnl guys said me that u didn't deposit the security amount. When asked him...

I am visiting Bangalore from California. My husband wanted a calling card to call the US from Mumbai. I called the BSNL Malleshwaram office and explained the situation to the lady to answered the phone.

Ms. Nagamani (the lady who answered the phone) informed me that I could purchse the BSNL ITC card that could be used by my husband to call from an MTNL landline to call the United States. So I drove down to the office and purchased...

Dear sir,
I have Registered for BSNL DATAONE on 30/11/2007 Case NO :[protected] Named Nutan Kumar Shrivastava .

Per jab bhi office jao to yahi jawab milta hain ki accha dekhtey hain aaj sham tak 100% lag jaega.

Kabhi kabhi to yah bhi boltey ki aadmi gaya hain aaj laga dega?

per abhi tak inkey aadmi key darshan na hue.

It's really shame for BSNL for making such a Fraud...

Dear Concern ,

My Telephone set is not working at all.Our complaints are also not atteneted properly. The replacment
sets provided are also below par.Pllease take my complaint
seroisly.

Regards ,
Sandeep Ravindranath...

I am M.Asif Shaikh, took another add on card (cell no- [protected]) on my post paid connection on 25th September 2007. And my woes started since then:

1. Firstly they took around a week’s time to activate my card.
2. Once done after many calls to their offices, we asked to activate GPRS facility on this card, they told us to send an SMS message and it will be activated. We sent the SMS msg and it didn’t get...

I have BSNL connection my complain no is 20275304 on 3rd October 2007 at 12:30 pm. That time your customer service has told me that our technical department will call inform you.

After one month again they have deducted money at midnight of 1st December 07. I have lodged the complain on 2nd December 2007 at 7:30 Pm Complain No. 2244678 i.e also requesting to your customer service people Ms K. Chakarborty then she given a number...

I have received a replace sim after my sim is black from BSNL sangamner dt. 26.11.2007. But till date my SIM not activate. Message appears on mobile Registration failed. Several contacts of Sangamners BSNL offices no response their side

SANJAY PAWAR...

Re: BSNL

With reference to the above subject matter I hereby bring to your notice that I had applied new Sulabh Incoming only telephone connection vide consumer # [protected] dt.[protected].

Inspite of repeated follow up and my personal visit to your BSNL Nalasopara office I have being told to wait. I am waiting for almost a year now. However my mother is a brain tumer patient whose condition is not stable. I...

I HV BEEN TFD FROM KANPUR TO MUMBAI AND HAS APPLIED FOR SECURITY MONEY IN BSNL, KANPUR . MY PHONE NO . WAS[protected] ABOUT 4/5 MONTHS BACK BUT TILL DATE I HAVE NOT RECD REFUND OF MY OWN MONEY.
JYOTSNA KUMAR
[protected]...

I, Use BSNL Prepaid connection number is [protected], when i want to try outgoing from my phone, i cant do that, But My incomming is done properly. I recharge the account several times but still i have problem, so please check your system for this number and give me a solution on this mattar

Thanks
...Pradip...