Bharat Sanchar Nigam [BSNL] Complaints & Reviews

DEAR SIR,
Maine BSNL broadband ke liye ONLINE apply kiya tha.Uske 3 din baad Mirzapur ssa se phone aaya ki aapka broadband connection modem ke saath aakar rakha hua hai, aap apne nearest branch mein jaakar form bharkar apna connection le jaayen. lekin jub mein Anpara office mein gaya to form bharke bade Babu ko dene ke liye kaha aur saath mein ye bhi kaha ki hum aapse bad mein contact karenge. Uske baad unka koi jawab...

It is to mention that this is now almost a month, that i booked for a broadband connection from whitefield BSNL office, employees are totaly not performing there responsibilities.
Instead of looking on customer they themselves blame there employees for their own process.
In following up from Exchange to customer care its almost one month for getting broadband connection at my home.
The land line connected worked for...

I am not sure whether complaining here will address this issue or mitigate the disappointment at all. I have been using BSNL Broadband service since Feb, '06 and I use it for official purpose while getting connected to my office work. During the whole period, we never know when it will work and when it will sudduenly stop responding. Complaining several times fetches no result but further frustration since the ultimate word stands for...

Sir,
I had purchased thrice caller tunes dialling 567, but never it was activated. Rather charges were levied.

Rgds
Rajender Garg...

I AM UNABLE TO KNOW ABOUT THIS . THERE IS A HUGE DISTURBANCE IN LAND PHONE CONNECTION .

NAME : BOMMAKURI PRABHULINGAM
PHONE NO: (040) == 24150186
ADDRESS : 19-8/8 ; RAGHAVENDRA ESTATES ; V.V.NAGAR ;DSNR.
HYDERABAD--500060.


PLEASE RECIFY OUR PROBLEM AS SOON AS POSSIBLE....

Hi All,

I had applied for a landline in BSNL about 2.5 yrs back and the BSNL guys installed a WILL Phone (wireless phone) and said that this is a temp setup and they would replace the WILL Phone with a proper landline wired phone within 6 month. The promises made are not kept and inspite of calling all the Higher ups, Managers etc., the reason provided for the delay was becoz of the elevated flyover construction in Hosur road...

BSNL, govt sponsored Broadband services are over rated and underserviced. The extremely slow speed o[censored]ploading and downloading is unacceptable. help and complaint lines to BSNL offices either do not answer calls or cut you off after a brief while.
No reall attention to complaints.

Are they TOO BIG, too important to address customers needs and complaints?

Earlier they blamed the broken under sea cables...

I AM USING WB BSNL GPRS FACILITY IN MY MOBILE. BUT THE GPRS FACILITY NOT WORKING DURING 5 PM TO 10 PM. I PAY MONTHLY RENTAL 199+ TAX WHETHER I USE IT OR NOT. MY CONNECTION FROM COOCH BEHAR TELECOM DIST OF WEST BENGAL....

Sir,

I requested a new land line connectionon on 29/01/08 . Till now I have not got the connection, staying in Vadapalni. Couple of times I met the corresponding officer in the Kodambakkam exchange. But poor response from the officer and it is of no use. No proper answer from them. I am afraid till how many days it will take to get the connection. But in other places people get the connection quickly.

I am very...

My broadband plan is "bsnl home 500 C" As per plan

1 . Night Unlimited[protected] Hrs) Available . But Usage calculate free MB also. So that ,One cannot find proper usage.

2. If Internet start 7.00 AM stops 9.00 AM Usage calculate total MB. As per plan usage must show 7.00 to 8.00 AM and 8.00 TO 9.00 AM diffrent. BSNL authoriy give nonsence reply that I had to restart modem at 8.00 AM....

Sir,
I got user ID during installation from bsnl persons that is different from collected from regisdster of BSNL Office.

the installation is made in such a way that no passward and login name were asked for starting service in the begining of firrst two days after the service is not available to me.

I attended the counselling of BSNL office (at Junagadh-362001) they demostrate to install network and...

Hi,
I've registered with BSNL's Do not call Registry long back (sept 07) for my cell one postpaid connection. However, there's no way to stop unsolicited calls apart from scaring them away.
Worst case is for SMS usually from 58888, TOTAL Mall etc for which you can't obviously call back and scare them away.
When I spoke with BSNL's customer care to complain, they just replied rudely and told me...

Hi All,

I am living in seethamadhara,visakhapatnam. i have applied BSNL Dataone Broadband 1month back, also i am using bsnl land line, at the time of my application they told me that the connection would be given in 3 days,i go and ask every week but they are telling some reason. i don't know why are they working like this. i think if we can put some dead bodies they will do that work.....

For the last 5-6 days I am not able to talk to customer care executive on the the ph. no. 1500 at BSNL Ghaziabad. Evertime when I am calling this number, the recorded voice is putting me on hold and no executive is attending even after 5-6 minutes and then the call is abruptly getting disconnected.

Pankaj Gupta
[protected]...

my pcs internet is automatically disconnected, and every 3minutes its asked redial, our nearest telephone exchange is pithapuram- 533450 e.g.dt, andhrapradesh.
when i asked the bsnl employees they tell me un believable reasons.
kindly slove this problem.
yours faithfully...
land phone No :[protected]
address : 14-1-2
mainroad, pithapuram- 533450
East godavari Dist
Andhra pradesh....

phone no:[protected] actually is with free incoming calls for life time.but now all the incoming calls are barred.please look into it at once....

I had not recieved my Monthly Bill for for over 1 year. I equire at BSNL situated near Sagar Public School Bagmgalia they told there is nothing pending. We had paid all the pending in Feb 2007 of Rs 2100/- We had paid excess payment so they are not sending bill from last Feb 07. We had incoming facility only .Yesterday we received a bill of amount Rs. 5200/- Kindly solve our problem regarding telephone no[protected].Why your employees...

To
THE CONCERNED OFFICR
BSNL KOTA

SIR I WOULD LIKE TO SAY THAT I AM REGULAR CUSTOMER FROM LAST 10 YEARS. I AM RUNNING A STD PCO AT RAWATBHATA NO.[protected].I DIDNT GET MY FIXED DEPOSIT AMOUNT FROM BSNL. WHICH WAS DEMANDED BY BSNL AS SECURITY DEPOSIT. FROM ALL PCO OWNERS. IN 2003. THE AMOUNT WAS REFUNDED BY BSNL TO ALL PCO OWNERS BUT I DIDNT GET THE AMOUNT BACK. WHEN I CONTACTED TO ACCOUNTS THEY SAID THAT...

I have sent one Speed Post on 19/02/08 to Noida(UP), Still it is not reached.My consignment No.: EM[protected]IN
Destination Address:
Prashant Chaurasia, HCL TECH LTD
A-5, Sector-24,
Noida(UP)-201301
M.No.: [protected]
Contact No.:[protected]Ext.-2262)...

Sub: Phone complaint

Ref: Phone No.25569460,61,54,55,57


Respected sir,

We are having six connections (Land line) and one broad band connection in our warehouse situated in Sy.No.459/3A, Sembium Red Hills Road, Puzhal Village, Chennai – 600 066 . For the past twenty days all BSNL lines are totally down in our warehouse, so we have registered the complaint to your local exchange...