Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 795

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mr. om pal singh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service excel 9422552064

Dear sir/madam,
My conection no. [protected] is not in servicing from last 4 days. One message disply on mobile screen i.e. emergency call only every time.
please check service and inform me what should I do regarding this as soon as possible.

Most regards
Om pal singh
another contact no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
R
Rakesh Kumar
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Broadband Installation Charges - Cheating by Franchise

I am a new subscriber to Dataone. I got my ADSL modem installed by Franchise of Transport Nagar Exchange, Agra. His name is Manoj Gupta. His mobile No is: [protected]. He charged me Rs. 250/- towards installation of modem on 7.1.2008. Next day I enquired from SDO about it. He informed that modem installation is free. There are no charges. He contacted Mr. Manoj before me and issued stern warning and instructed to refund my Rs. 250/-. This...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
V
vipin sagar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone is dead from 21/12/07 till now

Sir
my phone[protected]is dead from 21/12/07 till now.
i hav complaint to GM-MRD an CGM ,meerut on 31/12/07 but still the phone is dead .No bsnl authority is taking interset in my compleaint .

vipin sagar
mob.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AZAM ZAHIR
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GPRS Setting not provided

Despite asking for GPRS Setting thru Call Centre since last 7 days from 29th Dec 2007, I am not able to get the reverts from BSNL...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
subhankar das
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband service activated yet not working

i have recived my broadband connection and user id etc on my phone line [protected] two weeks ago afte the next day i recived my details brodaband connection is not workin its always giving 691 error even i cant log in in the portal from cyber cafe though i input the user id and password as stated in the email bsnl sent me ..i have complained about the problem every where i could and i am fedup with the situtaions i think all the bsnl officers...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pawale pradeep panchappa
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non provision of std & roaming on addon sim

i am resident of latur city- dist latur- working in GOVT UNDERTAKING BANK- my mobile no [protected].- plan100
for govt employees . I took addon card under the bsnl scheme
no - [protected]. for my wife who is also a govt undertaking
employee. under the scheme when i applied to bsnl- latur circle for std and roaming facility , authorities forced me to
make an additional depo of rs-800/ to make my total depo
with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RAJENDRA KUMAR MATRE
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Most dissatisfied customer!

Sir
I am residing at J73 Tagore nagar Ajmer RoadJaipur-302024 & is having Land Line & Broad Band connection but I am not getting the monthly Bills very late .From last 3 months I am getting the bills after DUE DATE.
It is requested to resole my problem on priority pl.

Warm Regards
R.K.Matre
[protected]
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
L
Laxmi Chand Maurya
from Ankola, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receiving missed calls

Sir,
I am a consumer of BSNL Excel prepaid service for last 5 years. From last 15-20 days I am receiving short but missed calls from one mobile number [protected]. It has now almost become a rioutine affair to receive such missed calls everyday. It has become very painful to receive such missed calls.Please help.
L C Maurya
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rajneesh Madhok
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective telphone sets provided, authorities damn care about pleadings

Respected Sir,

The letter has also been posted vide Registered Letter to The Chief General Manager Telecom. I hope this time he may listen to the pleadings of the consumer after twenty years. As it is a old mimicry in Punjab that "14 saal bad tan rab Roori di wi sun lainda hai" (That after 14 years God listens to the pleadings of Roori (the dust which lie in heaps after harvesting wheat crop). I hope that the department...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
D
dr sumit bassi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor internet connection

sir,
i am sorry to say that ur service is at the lowest level from the date i have ur connection.your staff is very poor to respond,they just transfer the calls and while talking they disconnect the telephone and never call me back.i have three airtel mobiles,airtel land line and broadband connection.

please do tell me whether its better for me to change my connection to other company or will u be able to provide similar...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
S
Sanjaykumar Lotanbhai Jadhav
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My subscription has been blocked without prior notice

I have bought BSNL SIM (Cell No. [protected]) in year 2003 when studying in Amalner (Dist.Jalgaon, Maharashtra). I have submitted my documents to the dealer over there. After 3 - 4 years of subscription in the end of year 2006 BSNL personnel has blocked my sim without giving prior notice. When I inquired at customer care they told me to submit documents. I went to Amalner for the same. Amalner exchange said that the sim is not issued from...
Helpful
Be the first one to find this review helpful
Found this helpful?
25 Comments
Report
Copy
R
Rajeshgpec
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in Broadband connection

I have applied fr a braodband connection some 15 days back but nothing has happened since then .. they have even started asking for money .. there s no other provider so i have no choice but to go to BSNL only..These guys are dumb , non productive and a burden to our country and society ..instead of helping ppl and their company they are just creating problems .. they dont have capability to stand and face competition..
If some one...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
P
puneet
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible Customer Service

I had the most horrible experience dealing with BSNL for the three months that I took the connection. I finally got it disconnected after waiting for anyone to help me when my net was not working for 15-20 days.No one came to resolve the issue for 20 days.

The representatives at the customer care centre(baner centre ,Pune) are downright rude and talk to you as if they are the "Kings of the world". They have a typical...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
R
Rama Swamy Reddy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to make outgoing calls

Hi,

I am a prepaid subscriber to BSNL in Andhra Pradesh residing in Hyderabad. Due to some unknown technical reasons I am unable to make my outgoing calls from 22.12.2007 noon. In this regard I have called customer care desk to put up my complaint request and resolve my problem. But to the great disappointment I haven't been received by any representative nor could attend me when i tried to attend in person.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anil
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet connection

The dail up service of BSNL " Netone" is very unusful. It take lot of time to connect and often gets disvonnected. They chareg regularly.
Its shame on BSNL to make such things...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
V
VASANT SHAH
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXCESS BILLINGS, MANY WRITTEN COMPLAINTS LODGED, NO RESPONSE, TELEPHONE NOW OUT OF SERVICE

For my Residence Land Line No. 2347458, at Vasai Road West, falling under Kalyan Telecome Circle, with Exchange Code BSRD received heavy and Excess Billings for November-06 to June 2007 after number of complaints and personnel visits to Local Office resulting in No Reply, I lodged Written Complains on 6th Sept. 07 with copies to Accounts Office, Technical Department, Area General Manager, SDE Technical Kalyan, PGM Kalyan. But till date nothing...
Helpful
Be the first one to find this review helpful
Found this helpful?
12 Comments
Report
Copy
R
Rajneesh Madhok
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone is not working!

Ph:[protected]O), 268210 (R)
Mobile :[protected],
E-mail: [protected]@vsnl.net
Tele-fax:[protected]
RAJNEESH MADHOK
REGISTERD MEMBER, CORE (CONSUMER ON-LINE RESOURCE & EMPOWERMENT CENTRE) (GOVT. OF INDIA)
B-XXX/63, NEHRU NAGAR, ST. NO. 2,
PHAGWARA

RM/12/1/442 Date: Dec 25, 2007
To
The...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
prabhu
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELAY - BSNL broadband connection

sir/mam,
this is to inform u that i had applied for BSNL broadband connection on[protected]. my application request reff no is 72151780 .but till now i had not received my connection and also there is no proper response for my queries. plz give me further details on the delay of my broadband connection.

my residential address :
2/189hanuman colany. 7th street, injambakkam, chennai-600041,
phone no:[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
M K BELLIAPPA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non activation of gprs connection

Despite repeated complaints GPRS connection on my mob [protected] has not been activated. Request take immediate action as the network connectivity is not available since 24 NOV 2007....
Helpful
Be the first one to find this review helpful
Found this helpful?
22 Comments
Report
Copy
B
bhargavavijay
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to change my broadband password

I have been using broadband connection of bsnl. I see that month after month my broadband bill has increased multi-fold. I suspect misuse of my account so i wanted to change the password. I contacted them called at their call-centre executive multiple times.But to no avail. At times i was told a weired site, where i could go and change my password viz.—
http://10.240.43.216. Even this doesn’t work at all.Once you login,...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy