Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Respected sir,
I am customer of BSNL landline number[protected]. My past bill plan was oneindia plan but 6 months earlier i went to Bharat nagar office in Bathinda and submitted my application to change my bill plan from oneindia to Rs. 75 per month. But 6 months later i received the message on my mobile on 24 jan 2013 that my service request no. [protected] against phone no.[protected] has been completed which is too late. For the past 6 months i have been paying the same oneindia plan's price. So understanding my harassment make my last 6 months bill as Rs.75 per month and transfer the other amount to my BSNL account.

Yours faithfully,
Jasvir singh
Phone no.[protected]

sir

i am living in semmandapatti village omalur tk, salem dt. in last 3.5 month i had approched BSNL to get new land line with broadband connection, but our area AE (thiru subramani) and in office BSNL omalur circle does not received my application. sir told no wire. i approched so many times but no response. pls take my complain and solve for new connection


thanking you

your's faithfully

krishnan m

I YASHPAL SINGH DEORA EMPLOYEE OF RAJASTHAN RAJYA VIDYUT PRASARAN NIGAM LTD., JAIPUR. POSTED AT 132 KV GSS, SANKAD UNDER SIROHI CIRCLE. I HAVE BEEN CHARGED 99 RUPEES FOR nexGTv+ GOLD PACK SUBSCRIPTION ON 11/05/2012 AT 15:37 HRS. SO I CALL TO CUS CARE FOR REGAINING BALANCE AND STOP THE SERVICE ON 12/05//2012 AT 11:36 HRS(WITHIN 24 HOURS) WITH COMP. NO.= E12J3924406
BUT AGAIN I HAVE BEEN CHARGED SAME AFTER 1 MONTH ON 10/06/2012 AT 15:42 HRS.
SO I AGAIN CALL TO CUS CARE UNFORTUNATELY ON 13/06/2012 AT 11:05 HRS DUE TO NETWORK PROBLEM WIDE COMP NO. =F13RJ31000798. BUT STILL I DIDNOT GET MY 198 RUPEES BALANCE.

YORS FAITHFULLY,
YASHPAL SINGH DEORA
R-4/2 , 132KV GSS COLONY, SANKAD, TEH. - SANCHORE
DIST- JALORE

bsnl Hungama movie on demand Complaints -

deactivate hungama movie on demand View all bsnl Hungama movie on demand complaints I have been receiving extra charges on my broadband bills for the last months for hungama music and movies which i had not subscribed to. I have been wrongly charged for services i had not asked for nor had utilized. I paid extra amounts for the last months. So please be refunded extra amount as deductions in my next bill. The hungama service should be immediately terminated from my account. Land line No. :[protected] mobile No. : [protected] ,[protected]

I have recharged my mobile no. [protected] through sbioxi online through internet banking of sbi for Rs.100
on 23.01.2013 around 5pm. my account has been debited for Rs.100, vide ref.No.30447321GF6425155
Transfer to [protected]. But my phone has not been recharged by BSNL so far. kindly do the needful

Ninan Varghese,
[protected]
[protected]

DEAR READERS,

BSNL IS A TOTAL FRAUD. I HAVE EXPERIENCED IT. MR BAALU OF DOMLUR CIRCLE IS TOO SWEET BUT WHEN IT COMES TO DELIVERING HE WILL GENTLY COAX YOU IN TO A HIGHER PLAN, WHEREAS THE SAME PLAN IS PROMISING 4 MBPS. BELIEVE ME IT IS 0.1 MBPS AS I CHECK THE SPEED RIGHT NOW ON 23 JAN 13 2200 HRS. THOSE WHO DONT KNOW, PL NOTE THAT YOU CAN CHECK THE DOWN AND UPLOAD SPEED OF YOUR CONNECTION BY SIMPLY TYPING SPEEDTEST ON YOUR BROWSER AND CLICKING START. THEY ARE VERY MUCH CAPABLE OF REDUCING YOUR SPEED ONCE YOU TAKE THE CONNECTION. THATS WHAT HAPPENED WITH ME. THEY SPLIT THE BABDWIDTH TO ACCOMODATE MORE CUSTOMERS, THATS WAT I FEEL. SERVICE...THEIR ONLINE CONSUMER COMPLAINT NO IS DIAL IT THEN THE VOICE SAYS JUST PRESS 1 OR 2 AND LISTEN TO ENDLESS RING TONES. AIRTELL IS FAR MORE RESPONSIVE. THEY GIVE WAT THEY PROMISE. MR SANJEEV OF AIRTEL IS AN AMAZING GUY. GOES OUT OF THE WAY. I HAVE HIS MOB NO IF YOU WANT. REGARDS. LIEUTENANT COLONEL S PHILIP. MR BAALU I[censored] CALL HIM WONT PICK UP. SMS NO REPLY, SOMEHOW GOT THRU....CALLME ON MONDAY...BANG.....RIDICULOUS.

Respected sir,
Here i am jignesh bhatti from ahmedabad. My Grievance is that there are no GPRS connectivity regular in my 3G prepaid sim card. my Mobile No. is [protected]. I had call so many times to customer care centre of bsnl. But the problem is still there. So i am requesting for help to do the needful in this context as early as possible. Thanking you in advance for your positive response.

-JIGNESH BHATTI, [protected]

Sir
I am using TATA DOCOMO CDMA. i want MNP from TATA CDMA to BSNL CDMA. i have fulfill all the document and when i was going to BSNL OFFICE to deposited the documents they did not received my document and told me that SIM are not available and you will come on 2 Feb. Today they saying that CDMA to CDMA MNP not possible.
i have talk to bsnl customer care and customer care executive confirm me that it is definitely possible.
Please take necessary action.


Regards
Deepak Sawaliya

I HAVE ISD FACILITY ON PREPAID MOBILE NO.[protected] OF BSNL ISSUED FROM SIKAR WHICH IS BEING USED BY ME AT KOTA. WHEN I GIVE MISS CALL TO MY DAUGHTER AT TEXSAS IN US IT DEDUCT Rs.6/- FLAT THOUGH CALL IS NOT MATERILISED. IT IS BEING HAPPEN OFTENLY. KINDLY REFUND THE AMOUNT SO DEDUCTED UNAUTHORISEDLY BY THE BSNL. ALSO PLEASE STOP CHARGING SUCH UNAUTHORISED DEDUCTION.

IF SUCH DEDUCTION CONTINUED BY YOU THEN I WILL HAVE NO OPTENTION TO SURRENDER THE FACILITY AND PORT TO OTHER SERVICE PROVIDO BESIDES FROM MAKING COMPLAINT TO TRAI.

i have bsnl Land-line connection and it is dead last two months.

My name is Pate Pravinbhai Somabhai and my landline no.[protected]. i want to complain you that my landline phone has been disturbed from last 2 month and for that reason i have complained many of times to Bsnl Exchange Kalol and Ahmadabad, but there is not any action taken by him .So I request you to give adviseas soon as possible.
Eagerly waiting for your positive reply and action.


My Contact no is :[protected]
Alpesh Pravinbhai Patel

dear sir,

i had bought bsnl penta ws 702c teblet on 26th november december. when i purchase teblet there were mention 2g & 3g support on packing. after 1 week i inform dealar he says that 2g sim support & 3g dongal support feature in this teblet. after some days i face problem with its display so go its service center its locate in bapunagar. he says that take 2 bill zerox along with teblet so i return & after 1 week i go at same service center they says that company did not support them so he left penta repairing works & gave us another service center address.

on 12th january 2013 i went that service center & check my teblet they are says to me pl call after 5 days it can be repair or sent this teblet to company at noida. i talk with penta cuestmer care they says that they will give my teblet on 27 th january 2013 I also drop mail. they will not reply my mail. today i will call service center now they are says that take your teblet it is not repair &company will not support them. i talk with cuestmer care number they are says that pl courier us your teblet & we are check then we will sent you courier .

so i request you pl consider my complain & try to solve my complain.

Umesh Jaiswal
M: [protected], [protected]
Enjoy Travel Solutions
57, Dhanlaxmi Society Opp. C.M.C., Odhav Road,
Ahmedabad-382415
Ph:[protected]
wwebsite: enjoytravelsolutions.webs.com, mygoatour.webs.com
Mail: [protected]@yahoo.co.in,[protected]@gmail.com,[protected]@gmail.com

My Telephone Number[protected] have a broadband connection, it was dead for almost a month before this, the issue was resolved in over 1 month, I'm tired of this service, broadband connection was working fine before, but now it stays connected but does not open any website other then Google or such lite websites, it takes upto 20-30 mins to sometimes open some websites, although it shows the Internet light(Link) but it keeps on getting disconnected, I can not download any files due to this, neither can I stream anything over the internet, ping is usually very high to outside servers, nothing below 150-200ms, kindly get this fixed asap, because we pay for this service even if its not working sometimes, they said the underground line needed to be changed for a good connection, but they never changed it for years, when we call to customer care, they say if the internet light is showing on the modem then it should be working fine, and also they do not take in complains for high pings, jitter/packet loss in p2p via internet, they say as long as its working its fine, kindly either change the staff to one that at least knows some very basic terms that even kids knows these days from Hardware and networking, the staff almost feels like its illiterate, they don't even understand when i talk about high ping that i get, please get my broadband fixed asap, current complaints are as follows

1. Fix broadband line, it shows connected but pings goes to Infinite and In/Out data/second goes to 0 even if its connected, which means there is no data transfer, that also means there is no connection while it still shows connected.
2. get the underground line changed, since they say it needs to be changed but they never change it.
3. Change the customer care staff to a literate one, that knows at least a bit about the technology they're working on.
4. whenever i call customer care i'm put on hold for over 30-40 mins, god knows who they are talking to? or is there just one CCR who is attending to every call in India?

Thank you, and please note i have paid for 1 month before when the phone was still dead, i don't want to pay for nothing all over again, so please fix this

MY LANDLINE NO:[protected]

PL DEACTIVATE GAMES ON DEMAND,MOVIES ON DEMAND AND MUSIC ON DEMAND

WHICH WE HAVE NEITHER AVTIVATED NOR USED.

WE ARE UNNECESSARILY CHARGED FOR. NO FAULT OF OURS.

PL DEACTIVATE IMMEDIATELY OR SHOW US THE WAY

THANKING YOU,
D.H.GOGHARI

DEAR SIR,
MY LANDLINE NO[protected] WHEN I HAD SUBMITTED THE FORM FOR CONNECTION IN THAT FORM I MADE IT CLEAR TO TAKE THE BROADBAND CONNECTION OF RS 599.00 PER MONTH WITH MY THIS NUMBER N FORM HAS BEEN SUBMITTED ALSO AND AFTER THAT FIRST BILL WAS PAID ON 24-8-12 FOR RS 1247.00 N SECOND BILL ON 24-9-12 FOR RS 249.00 N NOW THE THIRD BILL HAS BEEN ISSUED FOR RS 60391.00 WHOSE DUE DATE IS ON 09-02-13 N MY BSNL ACCOUNT NO IS [protected] ....MY MOBILE NO IS [protected] (ROCKY)......

HI,
I have applied broadband connection in last 2 month ago for this number- [protected], so that bsnl employee came for Checking link status but for distance or other reason being the link has not stable so that disconnect my broadband connection in first day.

But today when i received landline bill then i'm surprise coz in bill also mansion the 2 month broadband charge whose i'm not use little bit.

So when i call to nearest exchange so he said to me that are government police when you applied once in then you should be paid full bill.

I am very unhappy for BSNL services, If not return or adjustment my bill i will go to consumer forum or other customer support forum.

This is very poor service by BSNL employee also his conversation is very roodly or worst.

Chandra prakash Joshi
[protected]

NAMASKAR SIR
SIR MAY ADD-AT+PO=DAIHAR PS=CHOUPARAN DIST=HAZARIBAG JHARKHAND 825408
mo=[protected]
SIR WARNIT GARAM ME BSNL KA NETWARK BAHUT KHARB HAI ISH BISAY PAR MANIAY SANSAD SIRI YASWANT SINHA JE ANUSANSA PAR BSNL KE CMD KE ADESA ANUSAR JHARKHAND BSNL KE CGM AND GM HAZARIBAG AND SDE (bsnl) KE DAWAR WARNIT GARAM ME NEW MOBAIL TOWAR LAGNE KI YOJNA 2011 ME BANI HAI PAR BSNL KA TOWAR NAHI GA PA RAHA HAI OUR HAM LOG KO NETWARK KI BHARI PARESANI HAI SIR

daily seductive messages like hot vedios, sizzling babes ,bikini babes etc are coming.

it is unworthy for a copmany like BSNL to do this diverting the attention of youngsters towards bad things.

Sir,
Fraudulent debits from prepaid account of my mobile no.[protected] without my consent/option. After debit also no confirmation message. Daily verification and remembering the balance has become headache. Call centers replies are irrelevant and
frustrating. Matter was taken up with Zonal office by mail @ [protected]@bsnl.co.in .Details of debit are under :

1) 21/11/12 - Rs.20, festival contest deactivated by ON Mobile.
2) 10/1/13 - Rs.5 out of balance of Rs.11, complaint settled/deactivated on 16/1/13
3) 18/1/13 - Rs.15.

Kindly arrange to credit back.

My unit has a broadband connection which was applied on telephone number[protected] from Bsnl from 03 Jan 2012. Ever since the connection was established, the broadband was not functional and it was repeatedly brought to the notice of the Bsnl personnel personally and in writing including informing the JTO(P) and the SDE(P) of Bsnl Office, Kathua. It was only after a letter from the unit office was written to the Divisional Officer(Phones), Kathua that the connection was installed in a functional state by the JTO on 29 Mar 2012. This unit has applied in writing for a refund of the monthly charges (Total of Rs 1522.56) for the period that the connection was not functional but the same has not been received till date. Further more, now the broadband connection becomes non-functional after 6 p.m. every day for the last one week. Despite noting down the complaint to the Bsnl office everyday, no corrective action has been taken in this regard. Representative of this office was told to call up on the Bsnl Broadband complaint number 1504 but till date, no customer care representative has been taking the call despite numerous efforts. I request that the Bsnl personnel be informed about the problem faced by my unit and corrective action be taken at the earliest.

My BSNL Sim was blocked, please give new PUK code to unlock the SIM. SIM No.[protected] and cell no.[protected] Name Podicheti Rudra chary H.No.20-4-19 ayodya nager,shanthi nager Vijayawada-Krishna(dist). Please reply to [protected]@gmail.com