[Resolved]  BSNL — games on demand

my number is[protected] . bsnl has offered a free package of games for one month. the period is going to elap . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account.Please do the needful.

MY TELEPHONE NO.IS[protected] BY MISTAKE MY SON HAS DOWN LOADED THE BSNL GAMES WHEN THE TRIAL FREE PERIOD WAS THERE AND IMMEDIATELY I REQUESTED TO DEACTIVATE THE GAMES AND UNSUBSCRIBE.SEVERAL TIMES I REQUESTED FOR THIS. WE HAVE NOT SEEN THE GAMES FROM THAT DAY ONWARDS. CONTINUOUSLY REQUESTED FOR DEACTIVATION OF THE GAMES AND CANCELL FOR MORE THAN 10 DAYS. IT IS TO MY SURPRISE THAT AN AMOUNT OF RS.200/- CHARGED IN THE BILL FOR GAMES ON DEMAND BY THE BSNLIN MY BILL DATED 6-2-2011. PREVIOUSLY THE BSNL CALLED ME AND SAID PRIOR TO DOWNLOAD THAT GAMES IS FREE FOR ONE MONTH . WE EVEN DID NOT OPEN THE GAMES FROM THE DAY ONE, BUT THE BSNL CHARGED 200/- IN BILL DATED[protected]. EVEN AFTER AFTER SCORES OF REQUESTS THAT WE ARE NOT INTERESTED IN GAMES AND REQUESTED TO DEACTIVATE THE GAMES .THE REQUESTS FOR DEACTIVATION AND UNSUBSCRIBE IS VALIED TILL THIS DAY. THIS IS NOT ONLY A COMPLAINT BEFORE THE BSNL BUT ALSO BEFORE THE CONSUMER FORUM.PLEASE CANCEL THE BILL OF RS.200/- AND DEACTIVATE THE GAMES . I AM NOT INTERESTED IN THE GAMES.PLEASE ACKNOWLEDGE THE RECEIPT OF THIS COMPLAINT.

MY LANDLINE PHONE NUMBER IS[protected].NOW WE ARE NOT INTERESTED IN ONLINE GAMES ON DEMAND OF BSNL. WE REQUEST YOU TO PLEASE DEACTIVATE THE GAMES IMMEDIATELY.
G.V.SRI RAMA MURTY.

Dear Sir

I had been to BSNL office at Bhawani Peth,Pune for deactivation of their Games on
Demand and after running for pillar to post, I was told to go on the first floor office for
guidance.

I was told to go on line and do the needful

Pl help me as I am not a user of these games and have to give Rs 200 extra every
month

Jamshed S.Bokdawalla (PUNE)

please, discontinue/unsubscribe games on demand which I am not able to do. BSNL is charging Rs.200/- PM in the bill for telephone No.[protected] even after giving written complaint to the concerned BGTD authorities.