[Resolved] Complaint Against ICICI Bank - Credit Card No - [protected] — COMPLAINT AGAINST ICICI BANK - CREDIT CARD NO - [protected]
I, Harjit Singh Guglana have Credit Card of ICICI BANK NO.[protected] against which all the payments were made intime. Due to an oversight a payment of Rs.349.00 was not made intime. I received a call on 25.05.2005 from the call centre of the ICICI Bank and discussed the matter with Ms. Shipra Tele Coder who was insisting me to pay the dues, and after finalising the issue Ms. Shipra has sent an representative named Shri Ajay Verma who has come to me with " Cardmember Dispute Form" in which all the details were mentioned and in principal Ms. Shipra was agreed that after making payment of Rs.285.00 nothing will be due from you. An receeipt No.CC[protected] was issued to me by Shri Ajay Verma for which i issued a Cheque No.589502 dated 25.05.2005 drawn on Punjab & Sind Bank, Kirti Nagar, New Delhi for Rs.285.00, he assured that a final receipt will be sent in due course. After the lapse of many months i have not received the receipt from the bank. Suddenly i use to recei eve the calls from the ICICI Customer Care that you pay a huge amount to ICICI Bank against which every months i have been charged a hafty interst / unusal charges, finally i have been issued a letter No.229/(1176)/ICICI/Card/RE/WA/Apr.18, 2006 dated 18.04.2006 through Speed Post in which i have been informed that you have to pay Rs.11884.00 within 15 days from the receipt of this letter otherwise to initiate appropriate legal proceedings (civil and criminal). But suddenly I have received a call from the Tilak Nagar Police Station on 24.04.2006 that they have received a Non-bailable Warrants against me and you will be arrested forthwith. On request i have been given an hour to sort out the matter for which i have been given the Name of the Advocate Varinder Sahi with the Telephone No.[protected] to talk and finalise the matter. After that i have immediately talked to Advocate Varinder Sahi on the given No.[protected], he told to me that you can be spared only on the condition if deposit the amount of Rs.11884.00 in the bank and send the receipt through Fax . As on 24.04.2006 i was busy in my office doing day to day work and as threatened by the Police I was shocked that how my day to day work will be done if they arrest me. Also on talking to Advocate Varinder Sahi on No.[protected], I explained the position that I have already made all the dues to the bank then why this legal procedings, he informed that once the order of Non bailable Warrant issued nothing can be done, if something is wrong the payment made by you will be refunded within 48 Hours, and he has given his address of Delhi High Court as Chamber No.50 in which i may come with all the documents. On his assurance I have deposited the amount of Rs.11885.00 with the ICICI Bank, Rajouri Garden and a receipt of the same was faxed on the given number[protected] which was confirmed by the Advocate Varinder Sahi on the Mobile No.[protected]. Again he assured that Mr Singh you need not be worried if there is any over payment it will be refunded within 48 Hours. The same assurance was also given to one of my friend Shri Ranvir Kumar who was present in my Office on 25.04.2006 and Advocate Varinder Sahi has called me in the Court on the very next day on or before 5 P.M.. But after visiting we both ( myself & Shri Ranvir Kumar) shocked to know that in the High Court No Chamber No.50 exits. After that as & when I call the given number always a message is being recd that " services to this number is temporary on hold" In this case i request you Sir, that please do something for me as i have been harrased by the Bank as also by Advocate Varinder Sahi.
In the context of the above please help me to do the needful. My contact No. is [protected] (M). My E-mail id is [protected]@rediffmail.com.
Harjit Singh Guglana
Complaint marked as Resolved Aug 14, 2020
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