[Resolved]  Credit Card — WRONGLY DEBITED AND NOT GIVEN RESPONSE

dear concern person .

i am waiting for reply . my corspondace details is mentioned below . hope, you will take action this regards.


Thanks



Dear Concerned,

We have not received any reply/call from Ms.Amrita ( Mob [protected]) till
today i.e 10th Sep 2009.

We are finding Standard Chartered Bank is using unfair means to harass a
customer without any valid reason.

Kindly treat this as final email failing to which we have no choice but to
file a defamataion case against Standard Chartered Bank.

Note- we have called 10 times on above number but did not get any reply.

KINDLY TREAT THIS AS SERIOUS MATTER BECAUSE OUR PATIENCE IS RUNNING OUT ...

Thanks & Best Regards,

Vibhore

-----Original Message-----
From: Vibhore Srivastava [mailto:[protected]@regentrich.com]
Sent: Monday, September 07, 2009 6:23 PM
To: 'Card Services'
Cc: 'Naveen'
Subject: RE: At Your Service,Your Right Partner,Standard Chartered Bank
(KMM2930170I15977L0KM)

Dear Concerned,

We received call and statement from Ms Amrita ( Mob [protected] ) of your
bank last week against below email complaint sent by us.

One of my colleague visited Standard Chartered bank Gurgaon office today to
personally meet Ms Amrita and close this case.

The fact is that the statement provided by Standard Chartered bank is
totally incomplete and no way it shows that there is a payment due for any
bill from our side.

Ms Amrita assured she will get us details prior to the dates given to us to
see if Stan C can provide the bill claimed by them is really outstanding or
is some amount charged by bank for Interest or renewal fees etc and even
after customer has stopped using the card the customer is harassed for last
4 years now.

Kindly help us close this case immediately and issue us a NOC in this regard
because we have no choice but to file a defamation case and claim for mental
and physical harassment given by your bank without any claim on the
customer.

Kindly treat this MATTER as most URGENT and close the issue immediately.

Thanks & best regards,

Vibhore Srivastava
B-104,Happy Home Apt,
Sec-7,Plot-12A,
Dwarka,
New Delhi-110075
Mob-[protected]



-----Original Message-----
From: Card Services [mailto:card.[protected]@sc.com]
Sent: Monday, August 31, 2009 10:53 AM
To: Vibhore Srivastava
Subject: At Your Service,Your Right Partner,Standard Chartered Bank
(KMM2930170I15977L0KM)

Ref: 08/09/041060/VEE

Dear Mr. Shrivastava,

This is with reference to your e-mail dated August 21, 2009.

At the outset we are concerned to know that we have given you a cause
to complain about our services. The matter had been brought to our
attention. We regret for the inconvenience caused to you.

We understand form our records that our officers, had tried contacting
you, and as requested by you we have arranged to send your card
statements to the below mentioned address. We trust you will be in
receipt of the same shortly.

Mr. Vibhore Shrivastava
Plot No 12A, Sector 7,
No B-104, Happy Home Apartments,
Dwarka,
Delhi 110 085

Please feel free to let us know should you require any further
assistance or clarification in this regard.

Assuring you of our best services, always.

Yours sincerely,


Veena
Officer, Customer Care


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