D-Mart / Avenue Supermarts Complaints & Reviews

Sir,

This is a very sad incident I would like to bring to your notice which I faced on 25/10/11. The coca cola bottle blasted on our face. Reached the manager Mr Sushant to get this issued noticed, the response we got from him was " asa incident tho regular basis pe hota rehata hai uspe hum kya kar sakte hai". This response was not expected from the manager. This is not the customer service we are expecting from the staff. When asked the manager what's the next step the manager asked to clean our self and stand under the hot sun to get our self dried. The quote of the manager was pathetic. Manager stated " I cannot do anything else for you"

I Felt what the hell is this that if the manager is un able to resolve the issue of the customer then why is he there? Please get this issue resolved ASAP.

Being your regular customer I am expecting a positive and a speedy response from your end.

DMart — THEFT OF PURSE

MY PURSE which had my house keys, telephone & good cash amount IS STOLEN WITHIN THE PREMISES OF DMART & THEY REFUSE TO CLAIM RESPONSIBILITY< I AM GOING TO FILE AN FIR TONIGHT AGAINST THE COMPANY.

DMart — Display of A rated movies on cash counters

The store displays very conspicuously DVDs pf Dirty Picture an A rated movie on all cash counters. This being a family store this should not be allowed. The manager in the store said no action can be taken when I complained to him.

D-MART koperkhairane(VENUS SUPERMART (P) LTD) — manufacureing defect goods not replaced

Team,
I have purchased a ALPHA TROLLY BAG'
Color- Blue, Barcode No - [protected], Invoice No-600 9/10/09 from D-Mart Koperkhairane, Navi Mumbai.

Due to some manufacturing defect, i submitted the bag to DMART KK branch(date- 3rd oct 2010, Invoice No- 1329) as it was still under warranty period.

It has been more then a month now, DMART offcials(Navin Singh) are not willing to take any action regarding the same neither they call up or replace their defective product back. Rather they come up with reasons which are not satisfactory. As a regular customer of DMART this is annoying.

Kindly request you to take proper action against this and replace me with the above mentioned product else I will be forced to take drastic action which could be a complain in the Consumer forum.

Avenue Super Marts Pvt Ltd (ASPL)

DMART Team,
Thanks for replacing the above mentioned product. Now we are satisfied with the DMART service. Hope this continues in the near future. thank you.

i am not agree to this the shopping in d mart is the best one the cheapest rate good quality we cant get in other place flexible rate shopping by meddile person also.

i dis agree towards the same as the people face some issue related to parking but the product quality is v good in cheap rate good for all type of people.

Take a strict action

I agrree with u .Staff employed in D mart have no basic manners.They treat their customers like beggars who have come to take things from them "FREE OF COST

I do agree with you. Staff working in D'Mart are manner less. Today I had been mart & approach the counter for payment after selecting articles costing about. Rs. 4000. But staff refused to sell some articles . I asked why ? But. Staff was reluctant to tell any thing, just he said it's our right. Nonsense manner lesss behavior of staff. I refused to purchase other material & left mart. If anybody from high level in charge from mart want to contact me on this matter is most welcome.
B B Patil,
Ruikar Colony,
Kolhapur.

D'Mart — rude behave by Customer Care

Respected Sir


I have been to D'Mart Vasna Road Vadodara, I was suppose to return a single thing which was billed by mistake, I took help of Costemer Care of same Location.

There was Dhruwangi in Costemer Care she is very rude. Her behave was not like costemer care ppl. she was not about explain anything. she blundly said no. I got debate with her.

Now I want to know is there any process or schedual for the prolem?

Wanna take some legal action, Thank you

Mir Raish N.

I had been charged twice for a single item at DMart, Hinjewadi, PUNE. I noticed it immediately after the cashier punched the same item for more than once. I called up the manager immediately. Inspite of seeing the mischarge they said it happened by mistake and did not want to correct the same. Later I thought of quitting and not buying from this outlet. Though I clearly saw it was done purposefully. Further to this, they have kept all their weighing machines for loose items purposefully below the fans, so that it weighs more than actuals. I think their license should be cancelled for such cheating behaviours with customers.

Retailing is at its peak... Customers are favored like never before.. And at Such times, D Mart presents itself as one of the most unfriendly Retail outlet...

It has a security system where every bag carried in by women are sealed at entrance in another stinky smelly bag which you are forced to carry around. which is unsealed when you reach the cash counter.

Secondly it has either these huge push around trolleys or these plastic baskets to carry things around. You are bound to bump into things or people atleast 5 times during each visit there..

But the most disappointing incident which made me put this up on the internet is their attitude towards customers.
My company as a reward for some scheme provided me with a hamper including vouchers for Dmart. The vouchers were valid for 12 months, after 5 months when i finally decided to use them i visited the store at Mulund. Since they were kept for 5 month, the signature on the seal was faded to the extent of being invisible on one besides the ink mark.

The store employees refuse to accept the voucher. It still bore the issue date and seal. And morevoer, when i pushed that i need to talk to the higher authority, the concerned person refused to meet me.

This is utter insensitivity, that to for a transaction that's already paid for.

we found a bunch of stapler pin in a papad piece. This is very indecent that a big company do not care of this type of precaution..
Batch no - C 7, Mfg. date - 24/03/2014

JUST DONT GO THERE AGAIN.

plese job
the coputar oparetar

add- polt no 67 kadamwadi, kapur colony, kolhapur


qualification:- 12th

other qualification :- coputar basic, hardware & networking

mobile no:- [protected]

coputar oparetar

coputar oparetar

Hi
I bought a "Namkeen" from Chandu - " Bombay Mix " - D-Mark. Kandivali West, Mahaveer nagar.
They sold a Packed Namkeen which is 3 years after the expiry date.
Can you help me to get my money back.
I have bills and packing too.

Subhajit

Hi i am shivaji, i have 2 year experience of store
manager so if their are any vacancy of store dept.in their case you plz call me

I am not coming your Store because your Staff Member ( Ram ) his not Atetute

D-Mart (Kolhapur) employees misbehaved n didn't allowed to purchase me house hold items just because they were having discount offers.It happened twice with me.Once when i took 4 packets of Suhana paneer tikka masala and secondly when i took 3 All out repellent bottles for my 3 bedrooms. Whereas, I also took other house hold items.I[censored] people r offering discount n have certain reservations then put this on notice to customers. Or is it the way to invite customers in ur stores n Insult them??? Or u people better stop calling ur store Discount Mart.. This is ridiculous !!! Buy only single item (having discount) what if we need/require more? Dont put such fake offers n fool ur customers

Gayatri
Kolhapur

Dear Sir,
I have 6+ yrs exp as store department in pune.i am looking for job in kolhapur area.
-Handled a Warehouse store of 5000 sf -Handling Complete Retail Store Operations and Store sales and Customer
-Services.
-Responsible for overseeing the Entire Store Operations.
-Maintaining Daily Mirror.
-Responsible for store staff Recruiting, training, Coaching, orienting and motivating employees.
-Managed merchandise levels and store appearance Visual Display Arrangement.
-Created and maintained team relationships.
-Directed all activities required to achieve store sales, targets, goals.
-Proper process of inward & outward of stock
-Following up with the transportation department and company.
-Responsible for Security and Cleanliness of the store.
-Ensure efficient handling of customers and maintaining high service standards.
-Maintaining the ambience of the store as per the company standards.
- Preparation of Documents like Stock Registers, Petty Cash Registers, -Cashbook, Debit Vouchers, Delivery Orders, STAOut, GRN. -Daily Stock Maintaining.
-Maintaining Location of Material Handling Dispatch, Daily Sales order
- Billing & Purchase Entry. Bar-coding, Official Communication & Admin.
If any job match my profile pls contact or mail me.no-[protected].prashant.[protected]@yahoo.com

Dear Sir/madam,

I have completed my B.com I have good knowledge of computer. I have 2 year experiences so you have need cashier and in store any department in kolhapur branch you can call mi in this M.N. [protected]. Now I am searching a job in kolhapur so I hope you reply mi as soon as early. My mail ID digambarss14 @gmail.com

Hi
I bought a "Namkeen" from Chandu - " Bombay Mix " - D-Mark. Kandivali West, Mahaveer nagar.
They sold a Packed Namkeen which is 3 years after the expiry date.
Can you help me to get my money back.
I have bills and packing too.

Subhajit

D Mart seawood — product amount billed but not given

Dear Mr Managaer
D Mart sewood
can u respond on my complaint on dt 29 6 09 regarding the colgate dental cream amount billed in cashmemo but the product was not given

You people should go to Consumer Court.

It cost only Rs. 100 there, but these culprits would learn a leason.

Hi.

I have a very serious complaint with DMART STAFF, INCLUDING the higher level positon at their offce.
I had complaint to their stores regarding one brand, that is RAJLAXMI PEANUTS WHICH I HAD BOUGHT IN BULK from their store, and after consuming it we had fallen sick, I had brought this matter to their Manger who are in higher post, His Name was MR. AJAY.. He had taken my compalint and promised me that he will take the action and somebody from their departemt will get in touch with me. and its almost more than 15 DAYS, I am still waiting for their call. This is really paththatic, they dont have any manners, even their receptionist at their main head office. I would like to bring this in notice to take the serious action agaist them. They are very irresponsible towards their customer, I will also take this matter to Mr Damani.

Thanks & regards,

Priya.

i agree. Stores like D Mart treat the customers like a dead rate the moment customer seek to redress his grievance. Even international companies like Gillette behave strangely in India.
My family members and I are users of Gillette Mach 3 System Razor and Blades since last several years. Frequently I purchase Gillette Mach 3 Razor with a Blade when we want to change the razor. On 25th April 2010 I purchased a razor, rubber covering of the razor came out by 27th April. In May 2010 I returned the razor to D Mart Kandivli West Complaint Counter and purchased a new one.
But till this date I have not received any response either from D Mart or Gillette. I wonder whether Gillette could have behaved like this in any other country like US Canada UK or any other European Countries
n d hingol mumbai ph[protected]

i am sorry for all you guys but one should actually be a bit liberal. dmart actually is a shoppers paradise where every product is sold at best price tags and which makes it value for money and small mistakes or human errors are bound to happen with so much crowd hovering in the store. i agree one should volunteer to complaint the staff of the store and bring it to notice of the staff but making issue out of it and jeopardize the topic is not justified.

Sir,

This is a very sad incident I would like to bring to your notice which I faced on 25/10/11. The coca cola bottle blasted on our face. Reached the manager Mr Sushant to get this issued noticed, the response we got from him was " asa incident tho regular basis pe hota rehata hai uspe hum kya kar sakte hai". This response was not expected from the manager. This is not the customer service we are expecting from the staff. When asked the manager what's the next step the manager asked to clean our self and stand under the hot sun to get our self dried. The quote of the manager was pathetic. Manager stated " I cannot do anything else for you"

I Felt what the hell is this that if the manager is un able to resolve the issue of the customer then why is he there? Please get this issue resolved ASAP.

Being your regular customer I am expecting a positive and a speedy response from your end.

You should have Called the Police

These kind of Employees are not right to work in that kind of Retail Business, , it could be defame of the company and also spoil other employees too, I request you to remove him such a bad employees which does not have a patience and come for time pass instead of doing their duties from the job immediately. And finally I request the Management not to repeat again such incidents.

My personal suggestion, to give special Professional Training for all employees who does the job relate to the Customers.

Regards
VENKATARAMANA

Hi
I bought a "Namkeen" from Chandu - " Bombay Mix " - D-Mark. Kandivali West, Mahaveer nagar.
They sold a Packed Namkeen which is 3 years after the expiry date.
Can you help me to get my money back.
I have bills and packing too.

Subhajit

Hi
I bought a "Namkeen" from Chandu - " Bombay Mix " - D-Mark. Kandivali West, Mahaveer nagar.
They sold a Packed Namkeen which is 3 years after the expiry date.
Can you help me to get my money back.
I have bills and packing too.

Subhajit

september-16-2012
D-mart me achchi or reasonable product hote he par ... last month Aug me Ahmedabad vejalpur branch k sugar packet me insect the, or hamesha sugar me mithas kuch zyada hi hoti he matlab k sugar me sekring hota he jo hanikarak he. so pls is chiz pe dhayan dijiye..