D-Mart — BLAIMING CUSTOMER

 
8 Reviews
 FARHAN DHANSHE
TO,
THE COMMISSIONER OF Mumbai

SUB: ATTENTION TOWARDS THE COMPLAINT AGAINST THE DMART Sea Wood
RESPECTED SIR,

I REQUEST YOU TAKE LEGAL ACTION AGAINST D-MART ADDRESS IS Sec -40, Sea wood.. I LIKE TO DRAW ATTENTION THAT WHEN I WENT THERE FOR SHOPPING. I BOUGHT T-SHIRT FROM THERE MALL. WHEN I REACH TO BILLING COUNTER FOR PAY THE BILL. THEY SAID T-SHIRT PRICE TAG GOT CHANGED. SO, I SPOKE TO THEIR MANAGER. HE BALME THAT I HAVE CHANGED THAT TAG. SO, I ASKED THEM TO PROVE ME WITH HELP OF CCTV CAMERA. BUT THEY DIDN'T AND EVEN THEY COULDNT PROVIDE ME COMPLAINT BOOK.

SO WE REQUEST YOU THAT PLEASE TAKE SOME ACTION AND TRY TO SOLVE OUR PROBLEM.

THANKS YOU,
FARHAN
Complaint comments  7 Comments     Updated: Share0Tweet0Share0

Comments

Hi
I bought a "Namkeen" from Chandu - " Bombay Mix " - D-Mark. Kandivali West, Mahaveer nagar.
They sold a Packed Namkeen which is 3 years after the expiry date.
Can you help me to get my money back.
I have bills and packing too.

Subhajit

D Mart seawood — product amount billed but not given

Dear Mr Managaer
D Mart sewood
can u respond on my complaint on dt 29 6 09 regarding the colgate dental cream amount billed in cashmemo but the product was not given
You people should go to Consumer Court.

It cost only Rs. 100 there, but these culprits would learn a leason.
Hi.

I have a very serious complaint with DMART STAFF, INCLUDING the higher level positon at their offce.
I had complaint to their stores regarding one brand, that is RAJLAXMI PEANUTS WHICH I HAD BOUGHT IN BULK from their store, and after consuming it we had fallen sick, I had brought this matter to their Manger who are in higher post, His Name was MR. AJAY.. He had taken my compalint and promised me that he will take the action and somebody from their departemt will get in touch with me. and its almost more than 15 DAYS, I am still waiting for their call. This is really paththatic, they dont have any manners, even their receptionist at their main head office. I would like to bring this in notice to take the serious action agaist them. They are very irresponsible towards their customer, I will also take this matter to Mr Damani.

Thanks & regards,

Priya.
i agree. Stores like D Mart treat the customers like a dead rate the moment customer seek to redress his grievance. Even international companies like Gillette behave strangely in India.
My family members and I are users of Gillette Mach 3 System Razor and Blades since last several years. Frequently I purchase Gillette Mach 3 Razor with a Blade when we want to change the razor. On 25th April 2010 I purchased a razor, rubber covering of the razor came out by 27th April. In May 2010 I returned the razor to D Mart Kandivli West Complaint Counter and purchased a new one.
But till this date I have not received any response either from D Mart or Gillette. I wonder whether Gillette could have behaved like this in any other country like US Canada UK or any other European Countries
n d hingol mumbai ph[protected]
i am sorry for all you guys but one should actually be a bit liberal. dmart actually is a shoppers paradise where every product is sold at best price tags and which makes it value for money and small mistakes or human errors are bound to happen with so much crowd hovering in the store. i agree one should volunteer to complaint the staff of the store and bring it to notice of the staff but making issue out of it and jeopardize the topic is not justified.
Sir,

This is a very sad incident I would like to bring to your notice which I faced on 25/10/11. The coca cola bottle blasted on our face. Reached the manager Mr Sushant to get this issued noticed, the response we got from him was " asa incident tho regular basis pe hota rehata hai uspe hum kya kar sakte hai". This response was not expected from the manager. This is not the customer service we are expecting from the staff. When asked the manager what's the next step the manager asked to clean our self and stand under the hot sun to get our self dried. The quote of the manager was pathetic. Manager stated " I cannot do anything else for you"

I Felt what the hell is this that if the manager is un able to resolve the issue of the customer then why is he there? Please get this issue resolved ASAP.

Being your regular customer I am expecting a positive and a speedy response from your end.

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