D-Mart / Avenue Supermarts Complaints & Reviews

Hello

I visited dmart store in amritsar punjab yesterday 27 nov at around 3.30 with my coworkers and at the check out we were getting charged wrongly for 2 items out of 5, first the cashier argued that we are lieying about the prices so we had to show him the price tag, we requested to speak to manager as we wanted to make a complaint, as manager came he was so full of attitude and just said its human error and was so rude as we were on the wrong side, as we expected a apology or some sort of respect from him but he was far from it, he was speaking so loudly with us in front of his staff and wanted us to show as well where it shows that price as he said we are lieying, his cashier confirmed the mistake but he just said can't do anything as already done and noticed, as we were not happy and said (Logo ko bewfkoof mat banao) and what he replied was (Log khud bewfkoof banne atay hae yaha).

That was the last thing we expected from him, anyhow we walked out from there them, we all promised to not visit that store again and aswell tell everyone about the same, so disappointed, i'm hope someone will take some action about it if not u will loose your customers as others do

Regards
Harsh

Bill no[protected]
Bill date 26/11/2017
Time 3.10pm

Hi aishwariya here. There was wrong billing done in my bill. Rs 179 was charged extra for blanket where we had purchased only 1 blanket and in bill they have added the amount 2 times.

Request you to please check and refund us the amount of rs 179. For which we have been charged extra. If want me to send the screen shot will provide u the same too.

Regards aishwariya iyer.

First i want thank dmart for being here in satara. However we satara customers needed more closing time at least for saturday sunday. Ur store getting closed earlier. From 8:30 ur staff from check in security asked us there is only 20 minutes are remaining plz hurry up. When we are going to purchase in short period ur staff whispers, billing counters are going to closed hurry up. Almost all customers are worried & asked their companion to walk out earlier & ur store going to closed before 9:30pm. We are request u to make the closing time 10 pm. Cause satara city haven't any good options than dmart it's already away from city so many of the customers are missing to come after 8pm. Plz looked at this point we hope it will being lots of business changes. Thank you.

Extremely rude lady selling ladies lingeries and night gown on first floor at d mart dahisar store. Not only she refused to accept the defective night gown bought from her for exchange, on telling her that we are not coming here to shop henceforth with such rude and unacceptable return policy of defective pieces sold by them, she has the guts to tell us "yaha bahot aate hain, ek tumlog ni aaoge toh hume koi farak nahi padega" extremely egotistical attitude with zero service to regular customers. D mart kindly look into the behaviour of such people in ur stores. You have already lost your most regular customer today coz of that lady's ego. Goodbye.
Customers beware of frauds selling their useless products at high prices which you could get at 50℅ at other stores. There appears no check for obnoxious staff selling their apparels there. Teach them respect

Dmart at khoparkhairne navi mumbai. I priya is a regular customer of dmart. Today i bought a slipper and grocry items from the shop. At the time of billing the billingman told that there is no tag in slipper. So if you want to purchase the slipper go upperside and bring another slipper. I requested her that i have many items and i m alone here so plz send a staff to bring another set of slipper. But she rudely refuse and said then this is your problem. No help is provided to me and i came out from the shop without slipper.
Is this the way you treat your customer. Very dissapointing. And by reading your satisfactory action taken oresentage i m sure you will not take any action. Shame on your staff behaviour. Worst customer satisfaction ratio.

I have visited on 24th october 2017 dmart and i have lossed my bag and home key in dmart bangalore jayanagara branch.
I enquired next day but store manager and staff they are not answering my question and they treat me very bad. They are not bother about customer and there is no proper guidance. Request you please take action and arrange my bag and home key. If something goes wrong in my house they only responsible.

Regards
Basavaraja gs
[protected]

Hello

This location is of bangalore sultanpalya dmart

The worst experience i have faced i bought a product nysa lunch box mrp was 203 and d mart price is 169 when we went to billing counter the biller was billing on mrp when asked for reason they told not to purchase the product. And when to manager she had no clue and they informed about the sap application and after that a lady officer told that she has lots of complaints like this and no applogise nothing straightway dnt shop.

Today we made a purchase of rs 6237.62 from d-mart store hongasandra,...in that one product cadbury chocolate for 47, we purchased only one but they billed for 3 quantity... We came home and we checked the bill then we came to know it was charged more quantity...

I went back and asked store manager and they check at counter and camera, they given the refund 94 but store manager was rude... If we don't check... It is like lost money... He didn't even apologize.. It was their mistake billed more quantity.. I have trust in d-mart sore, it is lost now... The customers who are purchasing at d-mart store should be careful, check the bill carefully... I made many purchases recently and now i'm thinking, how many times it might had happened and lost money...

I think they are doing intentionally and compensating for the discounts they are giving... As many customers are trusting and blindly going home... They are cashing it...

Details

Dmart hongasandra

Gstin : 29aacca843zm

Tax invoice

Bill no:[protected]

Bill dt: 20/10/2017

Vouc no: 06-0093

Cashier: pm/06 time:07:39 pm

Any further details, contact me at "karteek. [protected]@gmail.com"

I have bought some items in dmart, the cost will be more than mrp price, as they are charging gst on discounted price. For example pantene shampoo mrp was rs.230. Where as they are showing as dmart discount price as rs 190 and while billing they are charged 190+ 28% gst which costs to rs.243.3 which is more than mrp. Like that there are different products which are charged more than mrp.

As per the gst rules, the selling price should not be more than the mrp.

Dear sir/madam,

I've purchased fair and lovely fairness face wash 100 g at dmart vijayawada vide bill number[protected] dated 04.10.2017, vouc no 08-0133.

Manufactured 08/17.

[protected]@07/19.

It's totally waste product.

I never recommend public to purchase this type of cheap quality product from unilever.

Company is looting public money with cheap quality face wash.

Need my money back or give me a good quality face wash as earlier.

Proofs enclosed.

Please do the needful.

Thanks & regards

P pradeep kumar

Ph :[protected].

Hi, yesterday i purchased items from d-mart new panvel amounting to rs. 8005/- around 11.05p. M. After reaching home i realised that amount charged in the bill for bedsheets is excess. I bought 2 bedsheets of rs. 219/- & they charged me for 3. So my concern is how can i get refund? Pl. Let me know the process to get the refund at the earliest.
Thanks

Hello all,

We had purchased thermosteel flask 500 ml from d-mart store located at ranip ahmedabad. We paid rs 299/- for that production.

When we have used that production first time we found that it is damaged the product. Top cover of the flask has just opened up with use of just 15-20 days. And also we use the flask to keep the tea it gets cold within 1 hour while the d-mart product has marketed that it will be hot for 24 hours.

This is sure cheating with the customer. I request all the people to beware of purchasing such items from d-mart. Poor poor service from dmart.

D-mart sanpada. Worst place to buy clothes. I went with my mother to buy a shirt. I picked one and went for trials. Lady said you can’t try this you have to pick one from shirts which are reserved for trial. I told her that i know the rules there is only 6 shirt which are reserved for trials and i don’t find any one belongs to this brand please arrange one with same brand and size. On that she started arguing that it doesn’t work like that try one of them with your size with different brand. I told her every brands fitting is different from each other. There are many types slim fit, regular fit and many more in size 40 only how can you asked customer to use only 5 shirts with chip brands for trial and deside for the one he picked. Staff was very arrogant and definitely we are not going visit d-mart again.

माननीय महोदय,
तुमच्या संपुर्ण मुबंईतील डिमार्ट स्टोअरमध्ये मराठी भाषा जाणिवपुर्व वगळली जात आहे तुमच्या ठाकुरगाव, कांदिवली पुर्व येथील मी नियमीत ग्राहक आहे, तुमच्या स्टोअरमध्ये मराठीत उद्घोषणा देण्याबाबत उत्पादनाची माहिती मराठीत देण्याबाबत मीतीन वेळा तक्रारही केली तुमच्या स्टोअर मॅनेजरने त्यावेळी हो सांगितले परंतू कृती काहीच केली नाही. सदर प्रकार राजभाषा अधिनियमाचे उल्लंघन केले जात आहे. आपण सुचना देतो, जर आपण यात त्वरित योग्यती कारवाई न केल्या मला, राज्य शासनाच्या संबंधित विभागात तक्रार वर्ग करावी लागेल हि नोंद घ्यावी . All over MUMBAI In Stores are don't provide services in State language MARATHI, Your Thakur Village, Kandivali (E), store, I personally complain three times to Store Manager about this matter, But they are ignoring.
I request you take necessary action in this matter.

I bought a pack of eastern pani puri masala, at only 10 % discount when it is clearly written in the rack that all variants of eastern masala are given at 30 % discount. They should take care in labelling the offers and also pricing them at the time of billing. I think this is negligence by the dmart management, as they often fail to update the offers properly and manage the store.

Today on 9/11/2017 around 3.30 to 5.00 pm happened an incident, where my mother in law has brought some groceries form d-mart store and billing is done correctly and she proceed to exit counter. Then there she found some extra products in her baggage and she said that its not hers and she is willing to leave it there. But the dmart manager had shouted on her and called her she is a thief and she should be punished and wants to lodge a compliant to police and uses some abusive by language in front of all the people.in which she went to shock freezed to say anything and phoned me... Its a big plus that am a police so that i managed to avoid any further torment she is undergone... And when i entered there the manager talks doesn't seem to have much talkative and talks some illogical theories of theft and denied to show cc footage to me or any police man there. And the more problem there was that she doesn't seems to recover from that scene at once... Please be guideful for my futhur procedure of lodging complaint precisely... Thanking you, we want the justice for what happened to as it is.

I recently bought a pack of paperboat aamras 500ml, which is priced at 50 % of it's mrp. Those packs in the store did not have screw caps, they just have a silver layer like one of those 200 ml packs through which you insert a straw, with some dried gum around it. Later, when i was checking about that pack on the internet, i found that these 500 ml packs actually have screw caps on them and then i started to doubt if the dmart management is actually selling us packs that may not accepted by other vendors.

Dear icici team,
Icici gprs meachine is not working, coming as error of "predial error". Below mentioned meachine detatils for furthur process.
S/n no.[protected]
Request you please attend and clear the same
Regards,
Kallesh
[protected]
Avenue supermarts ltd
Kassia udyoga bhavana
2/106 17th cross magadi chord road
Vijayanagar bangalore -560040
[protected]

Sir or madam, yesterday i was brought the one philips qt 4000 timmer but i am not happy with this product because 1. I didn't get the extra philips additional one year warranty login card.2. And i am looking better product because the timmer is not clean save product so plz help me. I was buy the product from koper khairenee demart store. Plz help me my problem as soon as possible. Plz

Yesterday i have purchase goods from your gandhinagar mall you have charge gst in your bill but you have not mention my gst number in your system/bill because same was mention in my gst returns, your officer said that system not updated so what can i do.
My contact number. [protected].
Bill no.[protected]
Date : 02/09/2017
Cashier : bp/12 time : 08:21 p. M.