| Address: Pune, Maharashtra |
SNAP DEAL scam, SNAPDEAL deducts extra money, SNAP DEAL hidden charges.
Snap deal had an offer for total value of Rs.299 and we had to pay rs.99 online.
I made the purchase, got the offer in my email which states that Rs.99 have been paid.
However, I checked with my bank and Snapdeal has deducted Rs.632.
While Making the purchase I was very careful. I made sure quantity is correct i.e. 1. price stated at page was Rs.99.
I contacted their customer care, they hang up as soon as tell my issue, later no one answers.
This is a scam website I strongly advise people NOT to use this company. I have sent several emails to their support and help, guess what? No one even cares to reply. I have proof from bank which no one...NO ONE can deny or override with their empty words.
I look forward to people who have suffered damages to raise their voice, let Media know how SNAPDEAL is just a scam. They must face legal actions for fraud.
@snapdeal team ; You will soon catch a nice thread on TOI and HT. Be ready with your lame excuses and explanations because I have proof from bank to rub it on your face.
Akhil
Aug 13, 2020
Complaint marked as Resolved
Sorry for the trouble you have undergone. Can you please share your contact details with us at [protected]@snapdeal.com so that we can resolve it asap.
Best Regards,
SnapDeal Executive
We would love to resolve your queries, please send us an email so that we can contact you and address it asap.
Regards,
Abhishek
Head- CRM.
failed and 2 got succeeded, but amount was deducted for all three transactions. Even, i have not got the recharge
for those 2 successful transaction. I got the snapdeal voucher no 53968707 and 53929403. Bt no balance...
the bank statement detail regarding same is
25-Apr[protected]Apr-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11DATO634IG48844365 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00
25-Apr[protected]Apr-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11DATO606IG48844178 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00
25-Apr[protected]Apr-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11DATO566IG48844037 TRANSFER TO [protected] AVENUES INDIA PRIVATE 50.00
I tried to call customer care 3-4 times at[protected], my phone is always waiting even after 10-15 minutes. I
wasted my mobile talktime in calling customer care. EVen i send the mail yesterday, but no response from snapdeal.
Snapdeal is really a fraud company.
Kindly refund my money for all three transaction or refund money of 1 transaction and do those 2 recharges.
Mohit AGarwal
[protected]@gmail.com
[protected]
I hope your issue has been resolved from our end.
Regards,
Kaval Singh
please close my account my mail id is [protected]@gmail.com
Please provide us the snapshot of the bank statement for Rs. 632. So that we can take this issue with the bank and resolve your issue. Please mail us at [protected]@snapdeal.com. We have also asked the same at [protected]@snapdeal but their was no reply from your end
Regards,
SnapDeal
Please, expats out there, do NOT use Snapdeal, because if there is a problem with your product they will drag their feet, frustrate you, and on top of that, you lose. It took SEVEN WEEKS for them to finally send a refund cheque, one in which I told them I would not be able to use because I do not have a local account to which the cheque has to be lodged. I asked them to give me a refund in the form of a coupon/voucher to use on their website, but they insisted that only cheques are offered for CODs. I asked if the cheque can be cashed since I don't have a local bank account, and they ignored my question in several emails. Now I have this cheque which is of no use to me.
What tops it off is that a Snapdeal agent earlier today (after I went to the bank) told me I would have to send back the refund cheque to them, at MY OWN EXPENSE, then they will apply credit to my Snapdeal account, the VERY THING I requested they do instead, and I asked before they prepared and dispatched the cheque, they knew full well of my concern, yet they ignored me.
So frankly they STOLE from me! No more SNAPDEAL! I have OPTIONS!!! Thanks Flipkart, Jabong.com, Babyoye, Urban Touch, Firstcry...and the list goes on!
Snapdeal please close my account as I see no option on the website for me to do so other than to unsubscribe SMS, and do not send me any more email offers either!
complaint # 1150016 order #[protected]
Snapdeal is what I really found worst. It was my first and last purchase from snapdeal and thanks for wasting my talk time in calling you people several times.
Compaint no:1761168
order no:[protected].
(ticket #2008132
26 April (as a response to 3 mails and several calls to your custcare)
Ph: [protected]
This is with respect to the above comment with Ticket #2008132. I want to thank Snapdeal and its services for best customer support and hassle free policies. I was scared with the run around on the websites relating to its unethical practices but, my problem was solved at the best and the earliest and a refund was pprocessed. Snapdeals services has assured me of hassle free online shopping experiences, infact even with retailers I wouldnt get such discounts or customer support. Thank you so much and people if you can complain, you can appreciate to. Be glad to give them a smile back in case you are satisfied with Snapdeal and TRUSTPAY. :)
Order no. [protected].
Regards,
Swapnil
Order no. [protected](snap deal)
Regards,
Swapnil
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