[Resolved] Dish TV — Dish TV cheated its lifetime scheme customers by blocking the free channels | |
The DTH operator Dish TV is cheating its old customers. At the initial days of their launching they offered a LIFETIME FREE offer for all the free to air channels (excluidng pay channels) via their DTH services about 3 years back. Now from last friday 24th Oct & saturday 25th October, they blocked all these subscribers forcing us to convert to payment basis. When contacted they are telling that LIFETIME FREE means until thier license period. This is a clear act of cheating the customers & forcing us to go for payment basis. I am also one of the cutomers. (CARD: [protected]). I understand there are many affected customers like this. At the time of launch they give false promises to get the customers. Now they have blocked unilateraly without advance information to the customers, forcing them to pay for the channels. This is a clear case aginst business ethics & trust. Request to conduct an enquiry into this & publish this so that such things are not repeated in future & Dish TV subscribers should get their account activated immediately. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 24 Comments | |
Comments
kaon setup box — paid channels not working
i was getting the paid channels from 7 th april and when i calledfor helpdesk it did not respond so please look into my problem
Dish TV — Blocked Pay channels
VC No [protected] I paid subscription for one full year and after 11 months the services were stppoed.Despite repeated phone calls and emails till now there has not been any response from the company
my dish has got same problem.iam not able to view the channels including the free ones.
yeah, dishtv have blocked all FTA(Free to Air Channels) if your subscrption is over.
But here is tip for customers who are using KAON set top box.
When you plug your set top box to current wire & after loading when it displays TIME or 5:30
then press the on/off button from remote 5 times quickly
In some time 5-15 sec you'll see dish interactive & then u can enjoy all FTA channels
It will surely work.
For customers using Zenega STB
email me at: sukhdeep.[protected]@gmail.com
But here is tip for customers who are using KAON set top box.
When you plug your set top box to current wire & after loading when it displays TIME or 5:30
then press the on/off button from remote 5 times quickly
In some time 5-15 sec you'll see dish interactive & then u can enjoy all FTA channels
It will surely work.
For customers using Zenega STB
email me at: sukhdeep.[protected]@gmail.com
Dish TV — Blocked Channels
Dear Sir My VC NO. is [protected].I got it renewed on 20/07/09 for six months. The renewal included 172 channels audio&video.But after one month some english channels i.e. mgm star hbo wb are blockedDish TV — THEY DO what!! ELSE THEN CHEATING
I just want to tell people around --that before buying a dish TV set top box,PLEASE .. cheack for the details of the offers...
I took such services so that I can pay ONLY for WHAT I WANT TO SEE>>
but now >>
they want me to pay them for what I havn't seen, evn they ask for charges for the DURATION >> I saw nothing I MEAN >>> I dropped the connection totally, was not recharging it for I never wanted to see for that particular month,
after a month when I thought to recharge it>>from the web site>> they asked to pay some ammount for the period I never ordered them to provide me any channel.
THEN NOW I finally decided to pay anything for the term I know as ""CUSTOMER SATISFACTION:"""
I 'll go for TATA for they @least look into the customers need, and provied feed back.
Well this might be the case with you,
Further just to tell you if you their offers and terms and conditions Pay only for what you want means that minimum you have to subscribe for a base pack and then you can choose any ala-carte or add on packs based your need and pay for that.
Second you don't have to pay any thing for the period you have not activated your conenction, lets say you have not recharged your conenction for 3 months after the expiry of your subscription and you want to recharge it after 3 months then you don't have to pay for last 3 months. only you have to pay Rs.20 for grace charges. and the amount of package you want to activate.
Further just to tell you if you their offers and terms and conditions Pay only for what you want means that minimum you have to subscribe for a base pack and then you can choose any ala-carte or add on packs based your need and pay for that.
Second you don't have to pay any thing for the period you have not activated your conenction, lets say you have not recharged your conenction for 3 months after the expiry of your subscription and you want to recharge it after 3 months then you don't have to pay for last 3 months. only you have to pay Rs.20 for grace charges. and the amount of package you want to activate.
Air tail dish t. v. — not attending complaint last ten days
I have lodge complaint no. 1215796 4days back regardig not receiving proper signals. the complaint is liying in complent book again i lodge complaint on 16th oct no 1238182 it was told it will resolve till 13.30 (17/10/2009) till no progress. so now I am of the openion customer should not go for air tail dish.DishTV — programme interruption
i had shifted from TATASKY to DishTV for HD programmes in February 2011. I had a bad experience initially itself with the set-top box and then with the promised two months free offer. Later on HD relay was awful until april. Now since may 2011 there is programme interruption every 10 minutes and the screen displays 'NO SIGNAL'. Their customer care number is impossible to get and their CALL BACK SMS Service is a hoax. I paid twice for their technician vist. The service is pathetic and customers are treated as poop. same thing is happen with me.
i bought dish tv connection on 8th april 2013.they asked them about free channels.they said that 70 channels r free on all dish tv products except truHD. but now my TV is blank.no free channel is provided by them.
and when i called customer care they said that the offer was expire on 31st march.
if offer was expire on 31st march then why they told me on 8th april that 70 channels are free on dish tv.
THEY R SUCH A BIG CHEATERS. ://
i bought dish tv connection on 8th april 2013.they asked them about free channels.they said that 70 channels r free on all dish tv products except truHD. but now my TV is blank.no free channel is provided by them.
and when i called customer care they said that the offer was expire on 31st march.
if offer was expire on 31st march then why they told me on 8th april that 70 channels are free on dish tv.
THEY R SUCH A BIG CHEATERS. ://
no signals found
Dish is dislocated from the installed placeAlainment complaint given 3 days backnot resolved the technitian not answering a call
Given complaint to customer care they arranged technision but he is not responding the call to rectify the problem pls cooperate to clear the problem if there is any chance to solve problemregister number change
Sir my register number [protected] please number is change [protected] please changeSERVICES NOT SATISFACTORY***
Dear sir, I want to inform you that the pack which we have subscribed yet we cannot get it I request to you please call me hurrywhy customer care is not reciving phone calls
I am trying customer care No.[protected] but it is showing busy in which number that I have to call and message just respond immediately my VC NO. Is [protected]Recharge not done
I have made on line payment to recharge my dish vc no. [protected] through mobile on 04/11/2014. Payment deducted from my saving AC but recharge not done . What's the problem.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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Dish TV DTH — Dish TV is cheating me by blocking FTA channels
The Dish TV people have blocked all the FTA since I have not subscribes for their packages for past one month.This amounts to cheating because they initially promoted their service by adding DD's FTA channels.My set top box is now rendered useless by their blocking since they have changed the software by OTA upgrade and now it can only be used with DishTV platform.In fact they are denying the services I used to enjoy by this shameless act.DISH MAT KARO BHAI!!
DISH MAT KARO BHAI!!
DISH MAT KARO BHAI!!
DISH MAT KARO BHAI!!