HELLO,
This is to bring to your kind notice that i had taken a subscrition of Dish TV some 4 years back for my Residence in the name of my mrs., Mrs. Smita Chordiya, Kasliwal Aangan, Dnyaneshwar Nagar, Ulka Nagari Road, Aurangabad- 431005, through local dealerby paying a sunbscription fee of Aprox Rs 4200/- for a service of 1 year. We were ensured that even if the subscription tenure expires, we will continue to get Free to Air channels, as its obligatory for Service providers as per Information & Broadcasting Deptt, Govt of India.
Later on after one year i shifted to my own residence at Flat No. 204, Bhagirathi 'A', Disha Nagari, Beed By Pass Road, Aurangabad 431005 and i had informed the same ( new address ) to Dishtv thru email.
To my utter surprise, not it has been more than a month, i am unable to watch all the Free to Air Channels as the same are Blocked by Dishtv. When i talked to the customer care Deptt(Ref Com no[protected], i was told by the Customer Care Representative, that i will have renew my package, and since i have not renewed my connection therefore my Set top Box Has been deactivated.
The most important thing to be notice is that whatever information Dishtv is providing in their Information Menu is totally incorrect. (For ex. if you want to pay your subscription charges via ITZ cash card they have provided information which is totally incorrect.) When I talked to them regarding this, they said that the software has to be upgraded, for that you have to keep your TV & STB on for 24 hours, etc. etc. but the software was never upgraded.
Is it just to Deactivate a subscribers services without intimation??Does Dish TV have a policy and rules other than what recommended by Ministry of Broadcasting, Govt of India and TRAI.
Request you to kindly look into the matter and do the needful as per Laws and norms set by the Governement.
My Dish Tv Details are:
VCN No-: [protected]
Thanking you in anticipation,
Best Regards,
Sunish
Mob:[protected]
Aug 13, 2020
Complaint marked as Resolved
Dish TV — SET UP BOX ISSUE
I have a dish Tv connection vc # [protected]. My STB was not working and I have registered a complaint on 30th dec at around 12 noon, I was given a complaint number 19129905 and was promised that a technical engineer will be sent within 24 hrs. No one turned up, I called again and again was promised 24 hrs.. I have been called daily since then but not a single soul came or called. Inbetween I spoke to a first level supervisor one Aparna on 8th and she apologised and promised that it will get addressed on the same day again just word no action.. I called on 8th evening to spk to her, but the caller told me she is not there and promised that next day defnitely it will get resolved.. again same old story.. Today ( 10th Jan) again I called in the morning and even a few minutes back, but absolutely no use.. This is the most pathetic service I have ever seen. I am going to advise all my friends who use dish tv to immediately stop using it. WORST WORST WORST service.Regards
Affected and an Irate customer
I am Neelima Limje. Red light of dish tv set-top box is continuously bl;inking from yesterday. 6 months back there was the same problem and we had repaired it paying 400 Rs. that time they said it was connectors problem. I don't know why this problem is repeated everytime...
VC no: is [protected].
Please suggest me some solution for the same...
Regards
Neelima
I also have the same problem of red light continuously blinking on my STB. I had the same problem 45 days back. In fact this is the 4th time I am having the same problem in last 6 months. I went to Dish care center and the guy told me that most of the Dish TV set top box does have the same issue. The life of STB is not more than 1 year. He asked me to buy a new one every year for Rs 1500.
Dish TV needs to be sued for supplying faulty STB. I am exploring the options.
DishTV — problem in setup box
siri mr. findu gavde , subscriber from last 4years my vc nos.[protected] resident of deul wada narve bicholim goa pin 403504 . having problem in setup box from last 4 months . no proper service have been received , so please do the needful so to keep faith on dishtv and their service. my contact no [protected],[protected].
Email id: [protected]@dishtv.in
Ref.: my mob. No.: [protected]
Mail ID.: [protected]@gmail.com
Dish TV — Setup Box not working
This is in reference of dish tv satellite services, I wanted to share my experience regarding Dish tv sevices. Actually my setup box was not working from the 5 days and i made complaint on very first day (my compliant no. is[protected], they tell me on that day your problem will be resolve in 24 hours. But, there was not any response from there side. Even in all 5 days I lodged 3 more times complaint but the issue was remains same. If they are in the area or field of customer service, they should provide quality service to customer.Thank You
Ashok
email id:-chauhan.[protected]@yahoo.com
mob:- [protected]
i have send mail on today .my dish tv set tpo box take long time for signal.2/3 houres.
dish tv vc no.[protected]-6.
please do the needful.
your regards,
bhausaheb jundre.
[protected].
card refresh error
now tell card refresh error my vc no. is [protected]We have tried to contact with you on mobile number [protected] but the number was ringing and another mobile number [protected] is a wrong number. Kindly share the alternate contact number Moreover, we have sent a refreshed repairing command on your STB.For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV
i have could not see star Pravah, star gold
My vc no -[protected] my mo no -[protected] see star Pravah, star gold movies ok life okpayment Issues
i have frustrated regarding communication of dishtv and paytm, both didnt have common transaction IDsnot activate my connection by complend after 5 day
My connection is andar warnty complend by not sowlwsony all channel off
sony all channel off.Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV
Hope you are doing good.
We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV