DishTV Complaints & Reviews

sir,
This is to bring into your knowledge that i recharged my dish tv from Rs 1800 Recharge free voucher for one parent and one child connection. I was told that all channels under Platinum will be applied into Parent and child connection excluding free ala-carte channels which is only for parent connection.

But i am not getting many channels as promised on the child connection which are with the platinum pack.

so please get my all my money back which i have given to the company till now.

they have harassed me like none other, and wants a full claim for this mental tension and time wastage.

Thankyou

I am quite appalled at the empowerment of their customer service department. Seems like the person handling the call has very little authority. They at the best can take down your complaint but cannot empathize or put you in touch with their supervisors. It leaves the customer frustrated and fuming.

I had two incidents. In the first one, I spent nearly three months trying to chase my settop box that was picked up for repair but never returned to me. After lodging a total of 5 complaints and spending several hours with the customer service, I finally got a call from their regional customer service head who got me a replacement box. The replacement box was an old model that worked but now the remote did not work with it. I was not ready to fight another battle. It is easier to walk up to the settop box every time to change the channel vs dealing with the customer service.

The second incident is about the credit I am supposed to receive for the time settop box was not operational. I called the customer service. They have lodged the complaint but no result. In fact today they cancelled my subscription. The complaint number is[protected].

God bless this company that runs its customer service department on activities rather than outcome.

Arvind

From Dr Anil Thakur 8th march 2009
Sir,
I am having three connections with so called esteemed Dish Tv.My name is Dr Anil Thakur with following VC numbers
VC in name of Dr Anil Thakur Delhi [protected]
VC [protected]
Vc[protected]
VC [protected]
That I have paid Rs 12000/ By ten ITZ card with denomination of 700/ recaghrage offer and one with 5000/ . But since after paying life has become a hell. Despite my clear cut descriptipn od channels on each VCs daily may channels are downgraded as per choice od dsuhtv officials without any notification to me anytime. YYesterday, I also talked to supervisor whose name I cnat recollect from my number [protected] and he promised me to call ataround 10 pm But he ditched. Every time your official give different opinions. Your such services shold ban your licenese from INDIA and should made getput for you idiotic, ridiculous and shameless services.Kindly send me an reply by mail as why in last 4-5 days despite my repeated calls my channneals are twistin on fingers of Dishtv officials. Despite my payment of RS 12000/- my renewal date is of extremely short duration. I request you to please appoint dish officials only after due medical checkup to avoid such stupid mistakes which can be made only by people of idiotic IQ.
Please look into matter seriously and reply me in writing at my mail address as [protected]@sify.com or call me [protected] after 5pm as I am doctor by profession and may not be able to pick up phone before that.
One copy is forwarded to INFormation and Broadcasting ministry with recommendations that licenece of such careless company should be cancelled immediately .
My mail should be taken as letter under Right to information act and the required fees may be adjusted from my account.
Written format is also being sent to different media and IT ministry to get justice.
Thx.
Dr Thakur

dear sir,
i musing dish tv since last 2 yrs and never had a problem.howvere since jan'09 i m facing problems with set top box.i hjave already notified this to dish tv.intially they send many enginners to repair the problem but none of them were able to solve the problem.finally on 17th feb dish tv kanpur franchise took my set top box for repair.since 17th feb it's almost more than 20 days but they have not returned my set top box.whenere i call them on thier phone no they are assuring me that my set top box will be returned in 1-2 days..today when i called them they are saying they r not able to identify the problem and they will return my set top box without repairing.i m shocked to see this kind of response from a reputed listed company like dish tv.when i called dish tv customer care they always gave me a refernece number but none of the officials ever called me regaring my problem..
i just want to know the procedure to go to consumer court.as i m eally fed up to dish tv services..they r just harasshing me.

regards
saurabh srivastava
vc no [protected]
mob no [protected]
address:

117/q/521-c
sharda nagar
kanpur

dear sir i am itzcash cards dealer and now i face dishtv recharge not successful due to display badname

Surprisingly only Recharge your account link from the dish tv web site is not working,
The charging from the toll free no. ask min. 200 Rs.
All this happened at the end of the recharge date.
Toll free no. are always busy.

Hi,
Its not complaint, but due to unavalability of Procedure for change in Package, I have to write like
this.
My name is Krishan Pratap Singh and my Smart Card Number is[protected] . And I had
Recharged my accout through coupouns with amount worth 220 rupees on 4rh march 2009.
Now I want ( Starter 2 Package + hindi movie plus ) Package . so, Please give me above mentioned
Package, If have any problem then please tell by messaging me on my Id- krishan.[protected]@gmail.com or call me at my mobile - [protected].

I am holding a dish tv set top box VC No [protected], as per the Dish Tv's[protected] Customer Celebration Offer They are Givin the "Recharge Free" Scheme Through ITZ Cards,

I had Recharged My Dishtv Account With Rechage Free Card On Silver Pack Of RS.200/- But i Didn't get the Free Benefits of the Scheme aswell the full subscription Period .

Date 18/02/2009
To,
Customer Care Department

Noida (U.P.)

Ref : VC No [protected]
Sub : Less Amount Credited for Wrongly Double Debit of Amount

Dear Sir/Madam

I Munish Kumar Bajaj S/o Lt Shri S.K.Bajaj R/o B-37/ IInd Floor, Ashoka Enclave –II Sector -37, Faridabad, Haryana is regular customer of Dish TV since last 01 year. I have paid twice online Rs 1950/- (Rs One thousand Nine Hundred Fifty Only ) on date 15/10/2008 thru ICICI Bank credit card by VC number and another by Mobile No for six months (that excludes bonus of Rs 200/- as per your scheme prevalent at that time).

On telephone the company confirm the receipt of only one payment and advised that I can reverse the second payment . As advised I instructed my Bank to reverse the second payment that is credited in my bank account on 28/10/2008.

On 03rd January 2009 my connection is disconnected without any intimation .As explained by your Company that online payment is reversed on 03/01/2009 hence connection is disconnected.

On telephonic discussion and various written and verbal complain it is discovered that my payment is credited to VC no [protected] instead of my VC no [protected] due to technical or clerical error of the Company.

The Company has admitted the error on their part and credited my account on 12th January 2009 by Rs 1088/- instead of Rs 1950 as paid by me on 15/10/2008.

I have been without connection till 10days without any fault of mine.I request you to:
1) Credit my account by Rs 662 /-(Rs Six Hundred sixty two only ) net difference
2) Give 10 days credit / Extension of connection for recharge
3) Give the bonus of Rs 200/- as per scheme
I request you to kindly look into the matter seriously and do the needful or otherwise I will be forced to take legal course of action.

In anticipation of your kind Co-opeartion and reply.

Thanking you
Yours truly,


Munish Kumar Bajaj
B-37, Ashoka Enclave-II
Sector 37, Faridabad
Haryana -121 001
Ph- [protected]

I am a technician i have got installed many DTH connections of all DTH services available in INDIA out of all i found DISHTV to be the worst service provider it is not user frendly and its www.dishtv.in site is always down with one or the other problems, telephone contact numbers are not free but there is extra charge for calling on the number 1860xxxxxxx plat form, they promot sms as it is charged Rs.3/- per SMS to the sender and i think DISHTV must be getting some revenew from there also. I suggest to the people of my contry not to go for DHISHTV and save your self from all the axiety. i hope i will not be made to suffer for putting my view here!!!

am an existing subscriber of DISHTV INDIA. My VC No. is [protected]. Since last 3 days I am trying hard to renew my subscription on-line through Credit Card. Each time, the required page for giving Bank & Credit Card details does not open and as a result, I can not pay my renewal. Interestingly, the dish TV customer support team is not aware of the issue and are rude and crude while addressing customers

Dish TV services sucks and i am planning to switch to other DTH service provider

i have tried many times to recharge using internet banking & using debit card, , but the recharge page has not opened. it shows some sequirity problems.

Hi,

I have a connection with DISHTV.
My VC number is [protected].

There are 2 concerns:-

1. I pay monthly for my Maxi package Rs300/-.
But still not getting all channels which should have come.
Already complaint but nobody responding from them.

2. I was trying to recharge using internet and website not working.When I called them, they didnt respond properly and said that website working and if i dont pay in time than they will charge extra Rs20 as fine.

To Whom so it may concern
I am trying to renew my yearly subscription at the local office but unable to do so.Why I do not know.!
vc no.[protected]. ( Main tv ) and add on tv. [protected].Kindly look into the matter

I HAVE PUCHASE DISH TV CONNECTION IN THE M/O JUNE'2008 WITH THE RIGHT TO HAVE ACCSS FOR THE CHANEEL FREE OF COST FOR 1 YEAR. BUT IN THE M/O DEC'08 THEY HAVE STOPPED MY CNBC CHANNEL. ON ENQUIRY FROM THEIR CUSTONER CARE THEY INFORMED ME THAT COMANY HAS CHANGED THE POLICY IN THE M/O DEC'08 AND AS PER NEW POLICY CNBC CHANNEL IS NOW PAID CHANNEL. KINDLY DO THE NEEDFUL AND PANELIZE THE COMPANY SO THAT CONSUMER MAY NOT SUFFER DUE TO THIER DEFECTIVE POLICIES.

Dear Sir,
I am your customer, I have purchased Dish TV as on[protected] now channel no. 201, 202, & 203 is not showing on my dish TV connection. my VC No is [protected]. Therefore yor are requested to kindly note my problem.
Thanking you,

Regards,
Sanjay Rajurkar,
Nalanda Nagar Nanded (Maharashtra)

My dish tv A/c No. is [protected]. I have recharge for Rs 300/- vide SMS through my Mo.[protected] on 2.41PM. but yet i have not any Reply.so your services very dull.BSNL & AIRTEL toll Free no is any time buzy.companey provide SMS Rechage format also wrong on ITZ CASH card. so how much Query? & This is not dish tv It"s Bogus tv.