DishTV Complaints & Reviews

Dear sir
I have purchased the dish T.V. freedom package scheme in march 2006. The cost for the activation and the zenega connectivity controller LNB cost Rs 3000/- and installation. They gave me the services up to last week. That is 31st dec 2008. This year onwards the free channels are blocked and not even i am not able to go in to the controllers settings. While i contacted them they say we have to take any scheme as monthly payemet, which is aginst only viewing the free channels. Now I heard that we can't make use of the disch controller also, while we have to go for other sattellite free channel service provider we have to buy new one setup which will cost Rs 3000/- more. Also the dish TV not given any warning that after two yeras we have to take paymet basis at the time the purchse. can i get any justice for this?. Here with i am attaching the communication with the dis T.V. along with my mail.

This is my mail request
Dear sir
I am the customer for the Dish TV. I am having the dish controller of
zenega model # CD-1004s. I have opted for the free channel viewing at the
same time i am having the card interface facility also. Still i have not
changed any of my option from viewing the free channel. But last week i
got trouble in watching the channels. My receiver has been cut of and not
receiving the signals. also it is being locked. The manual tuning
operation is also not comming. While i went to the dealer he said to
communicate the phone number which is been given. Also i tried that number
which give the automatically generated voice and not able to get anything.
I request you to kindly do the needful to get free scheme enabled.

My Name : L.R.KarlMarx
address : C 44/85 rajam road
T.V.S Nagar
My controller slNo: 05f3ABC50Kso8127
VC number: [protected].
Since I am not able to go inside the display i am not able to give the PIN
number.

My telephone number :[protected]

This is their repy

Dear Sir/Ma'am,

Thank you for writing to dishtv.

This is in reference to your e-mail regarding reactivation of the VC [protected].

We sincerely apologize for the inconvenience caused to you.

We would like to convey that as per your request reactivation of the VC has been
done under Dish Free package w.e.f. 02/01/09.

We request you to switch on your STB on any paid channel, so that the channels start
within 15 mins to 2 hrs.

Reassuring you of our commitment towards best services.

Thanks and Regards,
Bishnupriya
Customer services
dishtv

We are pleased to inform you that we have added a new feature ‘Messages’ in dishtv
menu. This will keep you up to date with the latest buzz, programmes and latest
deals being offered by dishtv. To access ‘Messages’, go to Menu, scroll down to my
dishtv space and select ‘Messages'.

For the first time on DTH, latest blockbusters on dishtv! Premiering OH, MY GOD!! on
Movie on Demand this week starting 1 Jan. To order, SMS MOD <your 11 digit VC no>
50420 and send to 57575. (This is a paid movie @ Rs. 100 (inclusive of all taxes)
and not redeemable against any free offer)

****************************************************************

Sir

This is Basavarj From Karnataka Gokak.I purchached your dish tv Connection on 3/11/2008.He made charges of 2500 Rs.But He given to me a Sun Direct LMB & Recever is Dis TV 's.I compleate to him He told that It is Very much Picture clarity from Dish LMB.I dont know how it is.

My Transaction No-is [protected] . this is Having another name .In my name Transaction No is 18977718. .He is telling that nothing is happan.How can i keep in Onother named dish in my house.So please inquire & give answer to me.With in 7 days .Other wise i will Go to Custumer Cout & This Plroblume will Rise in Reputet News Papers & Electronic Meadia also.


My .Name.BASAVARAJ. R. KAMBAR. AT POST KOLAV.Tq.GOKAK.DIST.BELGAUM .KARNATAKA STATE.PIN CODE-591336.

DISH TIVE DEALER NAME. ASHA ELECTRONICS GOKAK. BELGAUM DIST, KARNATAK

I have been a DISH TV Customer since last 2 Years. Their customer service is just pathetic with all false promises and they every now and then breaks TRAI rule to do unethical business practice.

I have a Multi Connection with Both Parent and Child VC. You only can renew Parent VC and Child VC gets renewed automatically with same sets of channels. That how it has been working for last 2 years.

While on 11-Dec-2008, I renewed it online, It only renewed by Parent VC and Child VC gets blacked out completely. On repeated complain with Customer service and After writing chains of emails, Child VC gets restored but with many missing channels. When I again filed a written complaint they told me it's their new policy and to get the lost channels I have to purchase separate packs.

I just want to make others aware on 3 points.

Point 1: It's completely against regulation of TRAI to remove any channels from package without giving notice to Customer. They didn't give any notice and simply cheating customer by informing this after a 6 Months renewal.

As per TRAI Rule,
Moreover, these DTH QoS Regulations require the DTH operators to give prior notice before taking any channel off the air. The relevant provisions of the DTH QoS Regulations, 2007 read as under:-
“6. Discontinuing exhibiting of any channel only after notice.—

(1) No direct to home operator shall take off the air or discontinue exhibition of any channel without giving prior notice to the direct to home subscribers.
(2) The notice referred to in sub-regulation (1) shall be published widely.
(3) Nothing contained in sub-regulation (1) shall apply in case of discontinuance of exhibition of any channel caused by disturbances of weather or natural calamities or reasons beyond control of the direct to home operator.”.

Point 2: As per their package cost, if I want to get all channels same as Parent VC, that costs me Rs.470 per month for Child VC where as Parent VC costs me Rs, 337 per Months from where it's quite evident they don't want to promote the child VC concepts altogether and trying to arm twist customer by taking this surprising Pricing Strategy. As usual their Customer service fail to give any answer to this.

Point 3: Now when I understood they are trying to cheat customer going against the rule of TRAI, I asked for permanent disconnection as I feel local cable operators are much more reliable. Then someone for first time in my entire 2 years tenure called me from DISH TV and asked the reasons for leaving, I explained everything and when asked for refund of 6 months subscription I already paid (Rs.3100) they said it's not their policy to refund (only Rs. 400 refund possible for each VC) even if customer wants to disconnect.

If you are not located in a remote place to get a local Cable operator, Please don't caught in TRAP of these Cheater DTH providers. There is absolutely no governance on checking these companies or stopping them from these kind o[censored]nethical practices. I have experience of SKY DTH in UK but never had faced a single problem like this.

ITS ALMOST 5 DAYS...I HAVE THREE CONNECTIONS...I AM VERY MUCH FRUSTATED, AM BEEN DISHTV CUSTOMER FOR THE PAST 2+ YRS AND I DONT HAVE DUES.O N 22ND DEC 08, I ADDED RS.1010/- TO MY ACCOUNT, FROM THAT TIME I AM NOT GETTING ANY CHANNELS NOT EVEN NE TV - CHANNEL NO 855. PLACED SO MANY COMPLAINTS NO RESPONSE...

Sir,
Yesterday (23.12.08) I tried to complaint about non-functioning of STB and not getting any channels but I am sorry to say that your executives did'nt booked the complaint. Instead they referred me to go to the Dealer from which I bought the connection for Dish TV. When I contacted the Dealer he again referred to Dish TV consumer care. Now I do not understand where to go. My Dealer is in Ashok Vihar and Prop. is Mr. Happy, his Mob.No. is [protected].
I again contacted the consumer care of dish tv in the evening but they only promised that they will get back to me at my mobile when they get time. One whole day has passed but neither I heard from anyone nor my problem is solved.
I again request that pl. look into the matter urgently and contact me at my mob.([protected]) or [protected] and solve the same.

Kamal Malik

Hi,



My name is VENKAT and I have called dish T.V customer service at[protected], I know that this service center is located in noida which doesn’t have a enough qualified people to attend the calls(I can prove it by calling once again).My complaint is regarding a condenser failure in set top box which I have purchased on 8-AUG-2007(I know that this is out of its warranty period).I first called dish T.V may be 2 months back and told that my set top box is taking very long time to turn on.It starts with blinking amber and slowly it gets stabilized, I thought this could be some electronic component failure and the same was informed to me by the dish T.V rep.He told me that he will send a tech home to fix the issue, onsite tech called me nextday and he told me it would take 7 days to get it fixed by dish T.V and it can be done within 30 mins if I take it to HCL –DISHCARE located in mountroad, Chennai.He told me it would cost me around 250 bucks.I said I will take care and he closed my case.I took it to HCL –DISHCARE, 3 days back, I sat and explained the issue, they immediately said o.k this is condenser problem(Without even plugging the box and checking the board functionality, I wonder why these people are not in NASA..??)..they said it would cost me 253/- bucks and I said O.K, unfortunaltely there was no current at that time and I was asked to wait for few mins, While I waited for 30 mins 8 DISH TV set-top boxes came with similar problem(I repeat it …WITH EXACT SAME PROBLEM..BLINKING AMBER..TAKES VERY LONG TO STABLISE TO RED/GREEN). .(FYI:My qualification is B.E(Electronics), Gold medalist from Anna university), I said to the person who is taking complaints that this is a product failure, if the same problem is repeatedly found in many boxes, DISH T.V must do something about it, They said I should not worry about it .I immediately called dish t.v at[protected], First call, I spoke with a guy, he hung up on me, second guy did the same after listening everything, third guy named AKHILENDRAN, Thank god he listened everything and said he can send out a tech home to fix this problem, but it would cost me 400 bucks.I asked him to connect to manager .He placed me on hold for a while and said his manager (T.L name: Meenakshi her team manager name is PAWAN), TICKET number: [protected], He said his T.L is busy rite now and committed a callback after 30 mins, she called me back and said she will send out a tech home to replace the part with free of cost(I asked her thrice and she said she will do it for me within 24 hours and she disconnected the call while I was making a note of the ticket number).I went to shop and cancelled my repair and I went home all the way(from mount road to medavakkam a big long journey).After 3 days kannan(onsite tech) called me and said he is going to come home, he said the same old story told by the very first tech(it would take 7 to 10 bus days, I told him I cant wait that long as T.L from noida said she will do it in 24 hrs.)he then said he will bring a standalone settop box from me.kannan and another guy came home and they fixed another settop box and provided me a receipt and said it will be around 450/- to repair this box(Imagine how frustating it would be..I am on peak level of my anger).I explained the whole situation to these guys they said their job is to come home and take the part to repair, that’s it and they started removing the new settop box .My wife came in this scene and she said cant u understand wat my husband is saying, onsite tech became angry, we asked him to get out of our house.He went away with bad language from his mouth.I immediately called in[protected] and told the same spoke to rajesh, he spoke very rudely, he said “Do wat ever you want to do”, I can do nothing from my end. Do you think after all this will I leave it here.Certainly not, If I want I can put 4 different set-top boxes on 4 corners of my house, the way I was treated by dist v made me feel that I should never use the DISH T.V.I will send the same story to all my friends and atleast stop purchasing this bledy dish T.V products.



Always remember one happy customer contributes 0.8% of the revenue but one irate customer can reduce the revenue by 9%.(Source: Times of India—FEB 2008)

I will definitely prove it to DISH T.V.



FYI : I have attached the recordings of few calls, Listen to all of those.



This is my challenge to you all.



1. Mr.Jawahar Goel, Managing Director
2. Mr. Vinay Agarwal CEO
3. Mr. Salil Kapoor COO





Regards,

Venkata Vinod Kumar.G

Hi,

Despite repeated calls and complaint reference numbers[protected], talking to Customer Centre Executives like Mr Shriram, Munim Singh, Pradeep, Ramesh, Pooja, Anuj and so many people I have not yet received access to the channel OTV Oriya (849) for which I have paid since the last three months. I have already subscribed to the channel and whenever I switch to channel 849-OTV, I get CONAX conditional access message. Despite complaining for more than 10 times and calling for more than 15 hours on the telephone I am sick of the service rendered by your customer center executives. I would seriously consider sacking them from their job. All they do is ask me to wait for 4-24 hours and keep my channel fixed on 855 so that activation of OTV is faster. Dont you think that you have made me fool enough ?? I am seriously upset with the service that has been rendered by DISH TV and wish to raise a complaint in the CONSUMER COURT as well so that everyone gets to know what a lovely service you people provide. This is my last complaint with you guys after which I will seriously go ahead and file a case in the CONSUMER COURT. Enough is enough.

Request you to read through the complaint, check with the Customer Centre Logs and provide a resolutions as fast as possible. Also, since its a mistake from your end, you should compensate by giving me a Movie on Demand for the month absolutely free since I have already paid for three months for OTV and have not viewed a single minute of the channel.

Thanks
Soumya

I had purchased a television on 25/10/08 from DASS Electric Trading Co (P) Ltd. vide invoice no 06432AC. It consisted of a free one-year Dish TV subscription consisting of Happy Home Pack.
The Dish Antenna was installed on 10/11/08 however, the package was not activated.
On 28/11/08, after several calls to various people across DASS and Dish TV, a Silver package was activated for my connection.
This package includes mostly free-to-air channels and is not the package I initially paid for. Inspite of repeated calls, they refuse to activate the Happy Home Pack. Please Help.
Consequences : Due to this situation, I am unable to view channels of my choice. Also, I am unable to recharge for any other channels.

I am a customer of dish tv having a problem with your service. I have two connections from your company vide
1.v.c. no. [protected]
2. v.c. no.[protected]
I recharged my first connection on 23/march/2008 for one year and I paid for Rs. 3240 /-. But you disconnected my connection on 7/12/2008 without any information . I complaint for this to your customer care service on 7, 8, 9, 10, 11, 12, 13, 14/dec/2008 but there is no any response from you .you completely hrash me from 7/12/08 to till date.I am extremly not satisfied from your service because my other connection's set up box was also not working properly from last month while it was under warranty and your response towards that was the same.If you are not able in updating my connections within four hours after receiving my mail then I want you to cut down my both connections and refund my balance recharge otherwise I will go to the cusumer court. This is my first and last warning.


from
Perhlad Singh Rana
[protected]

RE: Web Complaint Why is my account still deactiva‏
From: Pranshu Dubey ([protected]@msn.com)
Sent: 20 December 2008 17:01PM
To: [protected]@dishtv.in
Cc: [protected]@dishtv.in

1 attachment(s)
DSC03015.JPG (12.2 KB)

Sumit:

Did you read the email your customers send to you? I just clicked the PHOTO of the message which is coming till now! You bloody people should atleast have the eyes to SEE the image if you could not read the english which the customers keep complaining about.

I need an escalation contact, I can NOT keep dealing with filthy people like you who do not have the least patience of comprehending to the customer's issue and resolving it, forget about those issues which keeps popping all the time like POP corn!

Pranshu

> From: [protected]@dishtv.in
> To: [protected]@msn.com
> Subject: RE: Web Complaint Why is my account still deactiva
> Date: Fri, 19 Dec 2008 10:51:14 -0800
>
> Dear Sir/Ma’am,
>
> Thank you for writing to dishtv.
>
> This is in reference to your e-mail regarding VC [protected].
>
> We would like to convey that currently your VC is active under scheme Dish Dhcp Maxi Hindi/Punjabi w.e.f 17/12/2008 and next renewal date for VC is 15/1/2009.
>
> This is to inform you that in grace period we give only Dish Free package to subscribers for 4 days which is not chargeable in this package we provide few paid channels with Free to Air channels.We could not deactive your VC we had given Dish Free package on your VC in grace period.
>
> It has always been our endeavour to enhance your television viewing experience and reassuring you of our commitment towards best services.
>
> Thanks and Regards,
> Sumit.
> Customer service
> dishtv
> "The future of T.V. entertainment"
>
> We are pleased to inform you that we have added a new feature ‘Messages’ in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access ‘Messages’, go to Menu, scroll down to my dishtv space and select ‘Messages’
>
>
>
>
> Pawan,
>
> Thank you for sharing info which I ALREADY KNEW!
>
> You have DEACTIVATED MY STB WITHIN THE GRACE PERIOD IMMEDIATELY AFTER I MADE THE PAYMENT! I CAN UNDERSTAND HOW WELL YOU WANT TO WORK WITH YOUR CUSTOMERS WHEN I CALLED YOUR TOLL NUMBER TO SPEAK WITH MAYANK WHO PROMISED TO CONNECT TO THE SUPERVISOR AND DISCONNECTED THE CALL AFTER PUTTING ME ON HOLD FOR SEVERAL MINUTES!
>
> I FEEL BLESSED THAT I ACTUALLY REACHED YOUR CALL CENTER TO SPEAK WITH AN EXECUTIVE WHO SOMEHOW LEARNED TO TELL THE CUSTOMER HIS NAME. NOT SURE WHAT HE ACTUALLY MEANT WHEN HE WAS TRYING TO SPEAK ENGLISH.
>
> I NEED TO UNDERSTAND WHY WAS MY VC DEACTIVATED IMMEDIATELY AFTER I PAID 2 DAYS BACK? DO YOU LIKE DOING SUCH THINGS TO YOUR CUSTOMERS ON A REGULAR BASIS AS THIS HAS BEEN NTH TIME IT HAS HAPPENED AND YOUR FOULING SYSTEM WOULD SHOW THAT MY ACCOUNT HAS BEEN "UPGRADED" FROM YOUR FILTHY FREEDOM SUBSCRIPTION.
>
> AWAITING A QUICK TURN AROUND. AND I NEED TO ESCALATE AS USUAL AND NEED ESCALATION CONTACT DETAILS.
>



[protected][protected][protected][protected]
News, views and chilling images. If it matters for India, we bring it to your fingertips. Check it out!

DSC03015.JPG

I am really disappointed about the service that you have provided. I have been one of the oldest customers of Dishtv but i totally regret my decision n I feel totally cheated by you. I am not able to watch the cricket match on Neo Channel just becuase you are not having a tie up with the channel & are unable to supply the channel for my viewing. Thats after I pay upto Rs.350/- monthly.

This in also not the first time this has happened even in the past we've had the same problem with Colours, NDTV imagine, etc... this is your failure in keeping up to the promise of giving us the best I think my local cable does a far better job is atleast giving me everything i want. And it is a shame that dishtv NOT EVEN CLOSE TO OTHER PROVIDERS IN SORTING OUT THEIR ISSUES WITH THE CHANNELS.


I've tried sending this mail from your official side www.dishtv.com but it gives an error page this is the standard of your service.

My Name : Simson D'Silva
VC Number : [protected]

hi.

my name is pathan rizwankhan.A

i m from ahemdabad my complain is that in my distv there one chanel is not working properly

so ple sole ly problem regarding "colour chanel " this is the name of the chanel which is not working .

so ple sole my problems.

contect no: [protected]

ur faithfully
rizwankhan

Dear Sir,
I am a subscriber of Dish TV for near about one and half years. I brought it on 31st July 07.But after last recharge ( on 05/12/08) i am not getting the Dish Intractive Channel and also not getting Zee group ( Zee TV, Zee Cinema, Zee Next, Zee Music, Zee News, Zee Business) Properly.
So i would like requset you to kindly look into the metter and i am hopefully waiting for a reply from your side.
My 11 Digit VC No is- [protected].
My Mobile No is [protected].

With warm Regards,

Simanta Dutta
Jorhat ( Assam )

My VC No. is [protected]. I am subscriber of DISH TV maxi pack. My renewal date is 07.02.2009. My pack includes CNBC channels. DISH TV informed by SMS on 15.09.08 that till my next renewal I can enjoy these channels.
on 11.12.08 I paid additional amount Rs. 100/- for COLOR channel as against subsription of Rs.35/- for two months as no low value card was vailable with DISH TV Office. Color Channel added but CNBC channel were cut. entire 100/- has appropriated without any change in renewal date.
Fail to understand why CNBC channels cut before renewal and why 100/- appropriated as aginst subscription of 35/-
No one is able to reply from customer care. I wasted about 100/- on making calls to customer care.

my email id is "[protected]@indiatimes.com"

Will DISH TV authorities look into the matter and do the justice.

In spite of paying 6000/- in advance, the connection at vc no [protected] isnt working for the last 15 days!!!

It all began when i asked Dish tv to activate 'colours' channel!
Even after several phone calls to customer care almost 5 calls /day for the last 15 days!! still no result nd the person on the other side just apologised!! that had no idea what to do!! i dunno how these dish tv [censored]s keep a$$holes as their customer care reps!!

And the balance of 6000/- that the dish tv was showing is no longer there!!!
nd everytime he says we'll inform u in 2 days!!
i mean what the hell!! 6k gone!! this totally $uks!!

i'll advice all u ppl to stay away from Dish TV cuz they suck!! their customer care sux almost everything about them purely $UX!!

Tata Sky nd Airtel are way better!
I was forced to take a Airtel DTH connection!

Now i just want my 6k back!! no Dish TV for me! EVER! i'll advice all u ppl the same!

DEAR ALL,

YOUR KIND ATTENTION IS REQUESTED, AS MY V.C.NO. [protected] IN THE NAME OF JAVED ANWAR. MY ACTIVATED PACKAGE WAS MAXI, FOR WHICH I HAD MADE MY PACKAGE RENEWAL THROUGH ITZ CARD OF RS. 300/- ON 02.12.2008 (PAYMENT CONFIRMATION RECEIPT NO. UR-02/12/08 IG[protected]
AGAIN ON 04.12.2008 I AGAIN MADE A PAYMENT OF RS. 100/- THROUGH OXIGEN CARD (PAYMENT CONFIRMATION RECEIPT NO. UR-04/12/08 IG[protected]
THE TOTAL AMOUNT WHICH WAS STILL DEPOSITED AT DISHTV FROM MY SIDE FROM 02.12.2008 IS RS. 400/-
BUT I WAS SURPRISED TO SEE ON MY DISH TV ACCOUNT THAT MY NEXT RENEWAL DATE IS 07.12.2008, WHERE IT SHOULD BE ATLEAST AFTER NEXT 30 DAYS i.e. AROUND 07.01.2009.
NOW ON 08.12.2008 ALL MY CHANNELS WERE BLOCKED IN THE MORNING AND AFTER MAKING SEVERAL PHONE CALLS AT CUSTOMER CARE, CHANNELS STARTED IN THE AFTERNOON, BUT AGAIN ON THE ACCOUNT INFORMATION, INFORMATION IS COMING THAT YOUR NEXT RENEWAL DATE IS 11.12.2008. NOW TODAY ALL MY CHANNELS WERE BLOCKED AT 2:30P.M.INSPITE OF MAKING MY SEVERAL PHONE CALLS AT CUSTOMER CARE, FROM WHERE A REPEATED ANSWER WAS RECEIVED EVERY TIME THAT YOUR COMPLAINT WAS FORWARDED, FOR WHICH I WAS GIVEN A COMMON COMPLAINT NUMBER FROM 08.12.2008 WHICH IS 18304278. AT THE MOMENT WE ARE NOT ABLE TO WATCH THE CHANNELS EVEN FREE TO AIR.
IN THIS WAY I AM COMPELLED TO SAY THAT DISH TV IS A BIG CHEATER AND THEY HAVE APPOINTED A BIG ARMY OF CHEATERS AT THEIR CUSTOMERCARE CENTRES FROM WHERE THEY MAKE FOOL TO PEOPLE BY SNATCHING MONEY FROM THE CUSTOMER`S POCKET AND NOT ATTEND THE CUSTOMERS PROPERLY OR TALKED PROPERLY, FOR WHICH THEY ARE APPOINTED.
AS THERE IS NO FAULT/LAPSE FROM MY END SO WHY SHOULD I SUFFER ? AND THE INCONVENIENCE WHICH IS HAPPENING TO ME AND MY FAMILY IS THE TOTAL RESPONSIBILITY OF DISH TV.
I SUGGEST TO ALL THAT PL. DO NOT GO FOR DISHTV AT ANY COST AS, THEIR SERVICE AFTER GIVING CONNECTION IS ALMOST RUBBISH.

Hi,

My VC No.[protected] and I have purchased this Dish TV at Gurgaon. Now as I got transferred to Hyderabad, I have paid the renewal charges and installation charges as well. I have called to the customer care so many times but till now no one turned up to install my Dish TV at my Hyderabad address.

Need an immediate response from the dish TV or I will have no option but to take legal path to protect my rights.

Regards,
Dennis Emmanuel
Tel No. +91 [protected] / +91 [protected]
E-Mail Address: [protected]@dell.com

Dear Sir/Madam,

This is to highlight that the Dish TV is making false commitment at the time of selling device and connection and subsequently asking to pay one time Activation Charge of amount Rs. 705 to activate the connection.

I bought a Dish tv on 25/1/2008 under a promotional scheme at Big Bazar, NOIDA at a cost of Rs 999, which includes Installation and Activation of the device.

At the time of sale the representative of Dish TV sold the device with the commitment that activation could be done any time simply on paying of your monthly subscription of required package you are opting for, now i wish to get the device activated but on paying Rs 300, as monthly subscription i am receiving calls from Dish Tv to pay an extra amount of Rs 705 as an activation charge.

I feels cheated by a company like Dish tv who sold the device first with false commitment and then on paying the subscription amount asked to pay this kind of activation fees.

How a company can ask for subscription charge first and then talking about the activation charges.

Please forward my case if you have certain channel to resolve the issue. I shall be highly obliged.

Thanks and Regards,
Shailesh Ranjan
B-136, Pkt 2, Kendriya Vihar,
Sector 82, Noida
Mob - [protected]
Dish Tv Viewing Catd No - [protected]-7

sir, i ajay kumar singh from jamshedpur am a consumer of distv antena, my dis tv card no is [protected]-2, presently any channel of star is not comming in my setup box since yesterday.
and one message is showing that please contact to my websiteor tool free number for details but i m not getting any support in this website for solving this problem, this is joint connection of four persons which main consumer name is mukesh kumar .

my membership no. is 1442893 and my vc no. is [protected]. I am tired of calling customer service cell for non reception of paid channels. but there is no proper response and solution provided till date.