[Resolved]  Dish TV — non reception of channels

sir,
i have purchased dish tv from Malu sales show room, Gwalior, MP on 19 Jul 08. As iam hailing from Andhra Pradesh I am a viewer of our regional language channels (telugu). I insisted for telugu channels at the time of purchasing of dish tv. The dealer assured me of getting all those channels belongs to telugu language. On the very same day two men from dish tv came to my house and installed the dish antenna. After that they spoke to dish tv dealer (NOIDA) over phone and later asked me to talk to the dealer over my package issues. At that time itself I made clear to that dealer about my stand on telugu language channels. After that he informed me that I fall under Maxi package. I have received all of telugu channels (GEMINI TV, TEJA TV, MAA TV, ETV, ETV2, GEMINI NEWS, GEMINI MUSIC, TV9 AND DD SAPTAGIRI) apart from other language channels. After 5 days I have observed that GEMINI MUSIC CHANNEL AND GEMINI NEWS channels were scrambled. I spoke this matter to our local dish tv complaint cell over phone by spending a fair amount. But I didn't get satisfactory reply from them. And on 31 Jul 08 I received a call from dish tv centre from Noida, and I was informed that GEMINI MUSIC AND GEMINI NEWS channels falls under other catogery and for reception of those channels i have to pay another 30 rupees for a month.

I have purchased dish tv for 4000 rupees and I was assured for all my regional language channels by my dealer and dish tv agent also. And I received all those channels for 5 days also. Asking for extra 30 rupees per month for those two channels is a clear indication of cheating. Apart from that all those my colleages who have purchased dish tv with same package are getting all telugu channels.

I feel this is the only forum now I can redress my geivance with dish tv.

i request you to take up case with dish tv for a favourable ac tion please.

Dish TV — No display of gemini music

Gemini music and Aaj tak channels are not coming as I have opted for Silver Pack Southern


My VC No [protected]

SIR I AM DISH TV CONSUMER
MY DISH TV SIM NO IS[protected]
SINCE 27/04/2009 I FACING MUCH INTERRUPTIONS ON DISH TV. OUR TV SCREEN SHOWS ONLY FREE CHANNELS. I CAN'T SEE ANY PAID CHANNELS.
I AM ALREADY BOOKED COMPLAINT THROUGH THE PHONE AGINST THIS PROBLEM WITH THE CUSTOMER CARE EXECUTIVE.
BUT EVERY CUSTOMER CARE EXECUTIVE SAYING AFTER 2.30 HRS IT WILL BE UPDATED BUT STILL NOW I HAVE FACING SAME PROBLEM WHY PLEASE SOLVE PROBLEM URGENTLY OR REPLACE IT.
THANKS K.ELIAZER
[protected]
NAWANSHAHR
PUNJAB