[Resolved] Dish TV India Ltd — Service not activated for the last 5 days | |
Hi, We are at Chennai. We decided to buy Dish TV on Friday 25th January 2008. We called up Dish Tv support[protected] and asked for the nearest dealer and he gave us the mobile number of Vadivel - [protected]. We received the dish box in the next one hour and we paid the guy who delivered it. In the next couple of hours two engineers visited our place to fix the Dish antenna. They told us your connection should get active in the next four hours. It seems the four hours is still not Over.Today it is Tuesday 29th January 2008 - 7 pm. We called[protected] They ask for our VC number [protected]. They state that it is wrongly given to you.This dish belongs to a person in Delhi. I am not sure how and when my Dish TV is going to be active. We are not sure who cheated us or who is cheating us. I wish I could know the email id of - Sunil Khanna - CEO, Dishtv India Hope some one reads this email and get backs to us. Mobile[protected] Regards Ramdass Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
I sent this mail to dish...
HI,
My name is gurbir singh and i am a customer of dish tv I have 3 connections my parent v c is [protected] and child ...[protected] and [protected] . I have been facing problems with the connections since i recharge my parent on 28th april 2009 .TWo of my connection are working fine now my parent vc and vc ending with 65749 . But one of my child vc ending with 98851 is not working properly and most of the channels are showing conditional acess 101 .
I have contacted the customer care staff many a times spoke to technician but my prolem still has not been resolved. Name of a few c c staff i spoke too sanjay, mohmd hassan, sumit, neelama, sandeep, vinay, sushant, ashwin, paul .DEspite calling you atleast 25 times in 4 day my this issue remains . I have kept my set up box some times at 555 or 999 or 855 as asked .
I have now placed a complaint with ur c c staff mr dinesh kumar ref no 24565418 that i have run out of energy and my problem has not been resoved so i am not liable to pay you any kind of suscription for v c no [protected] till the problem is solved . And also that when dish tv solves the problem it can call and inform me regarding the same and i will then only pay rent / suscrition from that time onwards. So as and when u solve this problem of conditional access kindly inform me on my reg cell no [protected] till that time i will not pay any rent ., If the problem cant be fixed I will close all my three dish tv connections i expect a full refund of subscription and cost of instrument etc for all my three connection Kindly take matter seriously
GURBIR SINGH
1044 PHASE 4 MOHALI
PUNJAB 160059
HI,
My name is gurbir singh and i am a customer of dish tv I have 3 connections my parent v c is [protected] and child ...[protected] and [protected] . I have been facing problems with the connections since i recharge my parent on 28th april 2009 .TWo of my connection are working fine now my parent vc and vc ending with 65749 . But one of my child vc ending with 98851 is not working properly and most of the channels are showing conditional acess 101 .
I have contacted the customer care staff many a times spoke to technician but my prolem still has not been resolved. Name of a few c c staff i spoke too sanjay, mohmd hassan, sumit, neelama, sandeep, vinay, sushant, ashwin, paul .DEspite calling you atleast 25 times in 4 day my this issue remains . I have kept my set up box some times at 555 or 999 or 855 as asked .
I have now placed a complaint with ur c c staff mr dinesh kumar ref no 24565418 that i have run out of energy and my problem has not been resoved so i am not liable to pay you any kind of suscription for v c no [protected] till the problem is solved . And also that when dish tv solves the problem it can call and inform me regarding the same and i will then only pay rent / suscrition from that time onwards. So as and when u solve this problem of conditional access kindly inform me on my reg cell no [protected] till that time i will not pay any rent ., If the problem cant be fixed I will close all my three dish tv connections i expect a full refund of subscription and cost of instrument etc for all my three connection Kindly take matter seriously
GURBIR SINGH
1044 PHASE 4 MOHALI
PUNJAB 160059
I would like to bring to you notice the poor customer service of DISHTV.
I have purchase a new connection on 10th November and one guys from M.R. Electronics called Devesh he did the installation on 12th November.
But after 16th of November I am not able to see any channels.
it’s asking me to recharge the connection again.
I spoke to dishtv customer care center many time since 17th but it’s not resolved yet.
They told me it will be automatically work after 1-2 days.
Again I spoke to Mr. Gaurav and he made a complaint against this issue and promise that it will be resolved in 24 hours,
But still it’s not fixed. (complaint no is[protected]
I have been calling customer care daily and everytime a new
person comes check my booking ID and give a false hope again that today for sure It will resolved.
There is not a single person who has called me when I asked to give me the details of their Partner
I have also sent an email to [protected]@dishtv.in many time but they are not replying at all.It seems to be fake customer services.
Its one the worst experience of my life. Feel Like Iam cheated and harresed.
I think DISHTV has taken for granted that the customer cant go now as they have
already paid the money in advance.
Thanks,
Rajeshwar Mishra
[protected]
I have purchase a new connection on 10th November and one guys from M.R. Electronics called Devesh he did the installation on 12th November.
But after 16th of November I am not able to see any channels.
it’s asking me to recharge the connection again.
I spoke to dishtv customer care center many time since 17th but it’s not resolved yet.
They told me it will be automatically work after 1-2 days.
Again I spoke to Mr. Gaurav and he made a complaint against this issue and promise that it will be resolved in 24 hours,
But still it’s not fixed. (complaint no is[protected]
I have been calling customer care daily and everytime a new
person comes check my booking ID and give a false hope again that today for sure It will resolved.
There is not a single person who has called me when I asked to give me the details of their Partner
I have also sent an email to [protected]@dishtv.in many time but they are not replying at all.It seems to be fake customer services.
Its one the worst experience of my life. Feel Like Iam cheated and harresed.
I think DISHTV has taken for granted that the customer cant go now as they have
already paid the money in advance.
Thanks,
Rajeshwar Mishra
[protected]
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+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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Regards,
Vikas Kansal
Mobile:[protected]