DishTV Complaints & Reviews

DISH T.V. IS THIRD CLASS, POOREST SERVICE, THEY CHEAT THE CUSTOMERS

I regret to say that, I am facing the Setup Box problem from the last 3 months.

My Setup box was not working properly in the month of March 2008 due to the sound problem. I complaint 2-3 times at your customer care by phone but in a week there was no any response after many calls I got Your Technical Engineer Details from your customer...

Mr. K. S. Kumar owner of your V C No: [protected], has been complaining about signal problem since 20th May 2008. the complain no is 13356992. they have been following up on the above complain on daily basis at your customer care center nos. And every time your executives make sorry figures and ask for 24-48 hours for resolution of the case.the complaint has not been addressed to till date . NO ONE HAS COME DOWN TO CHECK THE DISH ... VERY...

Dishtv set top box nt working since 5 months, several complaints have beeen logged at call centre, customer care email id and also to local pune office.
As soon as the set top box is switched on it shown error message as SIGNAL NOT FOUND FOR 20 MINUTES THAN IT SHOWS CHECK YOUR SMART CARD.
kindly intervnee to get the same resolved on urgency

Regards
Vibha Gandhi
vc no. [protected]
Address:...

To Dish TV

Being a dealer of your product I have been facing many problems. First of all, I am never informed about the new schemes, set-up box, installation of set-up box, re-charge coupons’ unavailability, glow-sign board’s unavailability (it doesn’t even have lightning system). Neither the distributor is co-operative nor are you of any help. None of my calls were replied back by your distributor (ASN...

Dear Sir / Madam,
I, Pankaj Sharma, owner of your V C No: [protected], have been complaining about signal problem since 20th May 2008. My complain no is 13329840. I have been following up on the above complain on daily basis at your customer care center nos. And every time your executives make sorry figures and ask for 24-48 hours for resolution of the case. I would likt to inform you that today being 5th June 2008 and even after...

Following is the information I would like to share, so that you can think before using Dish TV service

Issues that I faced so far:

1. Customer care guys doesn’t know the
information clearly. Always misleading. Subsequently this creates hell lot of problems

2. Always they say, it takes 4 - 24 hrs to resolve a complaint. and that never happens even after 24 hrs. If we ask the status...

my vc no is [protected], i have paid Rs 300/= as renewal cum sun tv package on April 3rd, 2008 ..till date sun tv package has not been activated though several reminders over tollfree no.. i paid renewal for 3 months-apr to june2008. in what circumstances they have disconnected without prior notice for free channels..kindly look into the matter very seriously, other wise i am forced to move action thro legal.....

This is my first email sent to Dish TV Customer Care. Seeing so many other complains I am not sure when my system will be activated.

From: Navin Shettigar [VFC] [mailto:[protected]@vibafluidcontrol.com]
Sent: 01 June 2008 18:22
To: '[protected]@dishtv.in'
Subject: Activation of VC No. [protected] installed on 30th May 2008

Dear Sir / Madam

I paid for Dish TV to your dealer...

By far, I feel Dish TV is the worst DTH company in the world.They are very much worried of new channels like 9X, NDTV Imagine, Neo Sports that they may compete with their own channels, namely Zee Next, Zee Sports. Even Tata Sky is close with Star Network but they still added these channels at the launch of these channels. And not to forget their poor customer care, they give false information when enquired about channels.When I send...

Dear Sir,
The Dish Tv has installed the set on 19/05/2008 (almost after 305 months of purchase), but till date they have not activated the services. I have paid the amount required on 19th itself. I have called them for more than 15 times at the numbers 60013474, 65342255 and 65342266. Their call center no.[protected] is always engaged, and despite of my all trials in last 12 days I could not get the line.Today morning also again...

I have paid a monthly subscription of rs 300 on Tuesday 27th may 2008 at the local dish TV dealer and have conformed that he has submitted my money to dish TV. I have called several times to the customer care, they gave me complain reference no. two days ago and every time i call them they say that they will activate the channels within 24 to 48 hrs ...
its 30th may, I am waiting but channels are not activated yet.
my vc....

set box purchased from badabazar, gurgoan, haryana
under promotional sale scheme during the february month

not installed then as we were to shift shortly to pondicherry

on 09.05.2008 your consumercare office for southren india were approached and they booked the case for its installation under no: 13088184 informing that the technical department shall do the needful...

Respected sir,
i have purchased Dish Tv from local dealer and after that i called Dish tv customer care for the activation of my dish tv and i have purchased a recharge cupon also of rs 300/- and then i sms my cupon number to dish Tv but still i am calling then from last 45 days please activate my dish Tv and please send some one to install it here are my complain numbers :-

1.12348827
2.13140364
3.13256196br...

Hello
my comment is why these dish tv wont provide us free channel like QTV etc. As my brother Haider said.can we give me information about which dish service provider is giving QTV channel.please its request with the manager of Dish tv provider .please Allow QTV channel also in that package of channels .and actually it is free channel only then what is problem why not your provinding that free channel.here so many peoples are interested...

I have taken the Dish TV DTH connection in around Aug-07 and still under warranty. I am facing few problems since last one month -
1) No Dish TV programs on my television set
2) No Dish TV start-up screen for a long time (about 1/2 hour) on starting my TV & set top box set.

In this regard, I have made several complaints to Dish TV customer care starting on 09-May-08 (see complaint numbers and complaint...

Hi,

Please let me inform you that the dish Tv customer care service is the
worst i have ever experienced.
I bought the setup box and got it installed. Well once it is about
paying 3000 roupies, everybody is here and everybody answers and
everybody speaks correct english.
Three months later, i have to renew my susbcription, for that i buy a
card, and send the details by sms. Result:...

Hi,
This is to bring to your kind notice that i had taken a subscrition of Dish TV some 3 years back for my Residence at House No-10, Block B, sec-10, Vasundhra, Ghaziabad, through Prince Enterprise, Ghaziabad, Dealer Id: 3850 by paying a sunbscription fee of Aprox Rs 4000/- for a service of 1 year.
Later on same year i shifted to my official residence at 501-Asia House, K.G.Marg, New Delhi-110001, but kep my Dish Tv at...

Dish TV has automatically updated the software on my STB and blocked all the FTA channels. In the updated software I am not allowed to change the satellite not add TP frequencies. Basically I want to use DD Direct+ free service pointing it to INSAT-4B instead of DistTV NNS6. This I was able configure in my STB when I bought it. Since I have made the full payment for the STB while buying, It is my personal property. DishtTV or somebody else...

i have installed dish tv at my shop before 3 months but it works for 5 days only i am not able to acess my cable so pl guide what to do...

Dear Sir/Madam,

This is to inform you that, I logged a complaint in the month of March as there were no signals coming on my Dishtv. The complaint was attended by your engineer Mr. Om Prakash. He rectified the problem by aligning the dish antenna & everything started working fine. He charged me with Rs. 170 & provided me with a Service Report. Later around 27th of April the alignment went wrong again and I called...