[Resolved] DishTV — recharging/activation | |
Dish TV Customer Care CMPLAINT NO. 15747319 REMINDER DATED 22.9.08 III REMINDER Dear Sir, A dish TV setup box S. No. 0752BF46DS31963 VIEWING CARD No. [protected] was purchased from Bigbazar Kanpur, UP with sticker label of Dish Tv Shop No. 21 Somdatta Plaza, Kanpur and installed by their associates HURRY Services 186 Anand Puri, Kanpur [Located at Somdatta Plaza, Kanpur] on 20.8. 08 wide their Book No. 061 Bill. No. 3023 paying installation amont of Rs. 200/-. The recharge amont of Rs. 262/- +25/- as late fee was paid to Hurry Services Kanpur wide their recept No. 634 on 01.9.08. But recharge was denied saying that minimum activation amount Rs. 1350/- is required as Activation charge and one month recharge can not done. Such type of terms and conditions of activation charges were not put during the purchase neither the activation charges are mentioned any where on the papers delivered to us. Kindly look into the matter and inform us so that further step can be taken or otherwise the set along with other costs paid by us may be received back. As per talk with phone on cusomer care on 22.9.08 at about 7pm. He assured that it will be activated within4-24 hrs. But I am sorry to inform you that nothing is done. Again another complaint no. was given as 15977865 by the your service. While on my email complaint number was given as 15747319 which was said that not traceable? I am also attaching installation certificate and proforma [2 Files attached] as given in booklet which your service centre says that it was not sent to me by the dealer. It is surprising that no any solution is given by you also inspite your assurance by your mail complaint number 15747319 and phone complaint number 15977865. Hope to hear you at your earliest possible. Yours sincerely, R.K.S.Kushwaha Department of Botany Christ Church College Kanpur 208 001 [protected]@gmail.com [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 39 Comments | |
Comments
Dish TV
Customer Care
CMPLAINT NO. 15747319
REMINDER DATED 22.9.08
III REMINDER
Dear Sir,
A dish TV setup box S. No. 0752BF46DS31963 VIEWING CARD No.
[protected] was purchased from Bigbazar Kanpur, UP with sticker label
of Dish Tv Shop No. 21 Somdatta Plaza, Kanpur and installed by their
associates HURRY Services 186 Anand Puri, Kanpur [Located at Somdatta
Plaza, Kanpur] on 20.8. 08 wide their Book No. 061 Bill. No. 3023
paying installation amont of Rs. 200/-. The recharge amont of Rs.
262/- +25/- as late fee was paid to Hurry Services Kanpur wide their
recept No. 634 on 01.9.08. But recharge was denied saying that minimum
activation amount Rs. 1350/- is required as Activation charge and one
month recharge can not done.
Such type of terms and conditions of activation charges were not put
during the purchase neither the activation charges are mentioned any
where on the papers delivered to us.
Kindly look into the matter and inform us so that further step can be
taken or otherwise the set along with other costs paid by us may be
received back.
As per talk with phone on cusomer care on 22.9.08 at about 7pm. He
assured that it will be activated within4-24 hrs. But I am sorry to
inform you that nothing is done. Again another complaint no. was given
as 15977865 by the your service.
While on my email complaint number was given as 15747319 which was
said that not traceable?
I am also attaching installation certificate and proforma [2 Files
attached] as given in booklet which your service centre says that it
was not sent to me by the dealer.
It is surprising that no any solution is given by you also inspite
your assurance by your mail complaint number 15747319 and phone
complaint number 15977865.
Hope to hear you at your earliest possible.
Yours sincerely,
R.K.S.Kushwaha
Department of Botany
Christ Church College Kanpur 208 001
[protected]
Customer Care
CMPLAINT NO. 15747319
REMINDER DATED 22.9.08
III REMINDER
Dear Sir,
A dish TV setup box S. No. 0752BF46DS31963 VIEWING CARD No.
[protected] was purchased from Bigbazar Kanpur, UP with sticker label
of Dish Tv Shop No. 21 Somdatta Plaza, Kanpur and installed by their
associates HURRY Services 186 Anand Puri, Kanpur [Located at Somdatta
Plaza, Kanpur] on 20.8. 08 wide their Book No. 061 Bill. No. 3023
paying installation amont of Rs. 200/-. The recharge amont of Rs.
262/- +25/- as late fee was paid to Hurry Services Kanpur wide their
recept No. 634 on 01.9.08. But recharge was denied saying that minimum
activation amount Rs. 1350/- is required as Activation charge and one
month recharge can not done.
Such type of terms and conditions of activation charges were not put
during the purchase neither the activation charges are mentioned any
where on the papers delivered to us.
Kindly look into the matter and inform us so that further step can be
taken or otherwise the set along with other costs paid by us may be
received back.
As per talk with phone on cusomer care on 22.9.08 at about 7pm. He
assured that it will be activated within4-24 hrs. But I am sorry to
inform you that nothing is done. Again another complaint no. was given
as 15977865 by the your service.
While on my email complaint number was given as 15747319 which was
said that not traceable?
I am also attaching installation certificate and proforma [2 Files
attached] as given in booklet which your service centre says that it
was not sent to me by the dealer.
It is surprising that no any solution is given by you also inspite
your assurance by your mail complaint number 15747319 and phone
complaint number 15977865.
Hope to hear you at your earliest possible.
Yours sincerely,
R.K.S.Kushwaha
Department of Botany
Christ Church College Kanpur 208 001
[protected]
recharge
sir please learent me to do this
Dish TV — NON ACTIVATION SINCE 3 MONTHS
Hi,1. I am posted at TAWANG(Arunachal Pradesh) and did the biggest mistake ofmy life by purchasing a DISH TV connection for my wife staying away at Home.Little did I know that I was actually buying a package of problems for the lady !!
2. Ever since I bought the Dish TV connection (VC No [protected], STB No 0861ABF25DS36731), the damn connection has not even been activated.All calls to the supposedly existing Helpdesk have gone waste...I wonder whether the people at these helpdesk actually work...or are they being paid for not doing any work!!.Will someone tell the CEO, Dishtv India that he and his team are a bunch o[censored]nmentionables...I feel its more difficult to get the damn connection activated vis a vis working in Army!!
3. Otherwise why would a connection that was supposed to be activated in four hours is still not activated since August this year.I am not sure how and when this Dish TV connection can be activated.I just feel helpless.Can someone advice as to how to get the money back!!, cos I have already got a Tatasky connection for my wife!! and am glad she doesn't have to listen to the crap being endorsed by Mr SRK.
4. I hope and pray the almighty that some one from DishTV India reads this email and gives a reply...that is the least that I can expect.
Thanks n regards
Atul
[protected]@yahoo.co.in
Dish TV - Maxi — Wrong billing
I have taken Dish TV Maxi package in June-08. I was told that I get all hindi channels and south channels. I was told that the money (Rs.4000) is including monthly fee and free dish TV.However, no Telugu/tamil channels were available after 15 days. On enquiry, I was informed that it was dealer's mistake and if I want south channels, they would be available for 10 months instead of 12 months or I need to pay Rs. 60 extra for these.
I requested for 10 months free and now afte seven months, they disconnected saying my fee was upto 15th jan only.
Can I get justice and they get some sort of fine?
[protected] vc no, ko vkhra krna pls replyed. sirf ek ko recharge krna hai duja conection cancel krna hai
DishTV — after paid fee,dish not seen on tv
my v.c.no.[protected]. i have paid rs.350 oncash to dealer.but no channel seen.plz do something.othervise v r not enjoing holi.bi d way happi holi sar mera chainal kai dino se ban chal raha hai maine recharge bhi kara chuka hu tabhi mera chanal nahi chal raha...mai jab tv khol raha hu turnat custmer care se bat karne ko bol raha mera nuber;[protected] hai
I have remitted full payment for an year for maxiplus on 21.04.2009. I have received your SMS that every channels would be activated within hours. But till now I haven't received most of the main channels including malayalam channelAsianet. Please note that you were prompt in cutting off the connections. Then the same thing should be done in reconnections also. Otherwise it would be a blackmark to your name.
For the last one week I need to recharge my dish tv connection, my VC no. [protected] but I am unable to do it because there is a problem in your site which cause severe harrassment as well as I am unable to watch the IPL cricket match. We are residing at Santoshpore, Jadavpore, only one dealer is there, so it will be helpful if you kindly inform us the nearest dealers within our location so that the problem can be solved immediately.
Dish TV
Customer Care
Dear Sir,
A dish TV setup box S. No. [protected] VIEWING CARD No.
4583 3458 was purchased from sodala, jaipur. The recharge amont of Rs.
200/-
Such type of terms and conditions of activation charges were not put
during the purchase neither the activation charges are mentioned any
where on the papers delivered to us.
Kindly look into the matter and inform us so that further step can be
taken or otherwise the set along with other costs paid by us may be
received back.
As per talk with phone on cusomer care on 08/05/09 at about 7pm. He
assured that it will be activated within4-24 hrs. But I am sorry to
inform you that nothing is done.
Hope to hear you at your earliest possible.
Yours sincerely,
Mr.RAMVATAR KUMAR
PHONE NO.-[protected]
EMAIL_ID:[protected]@YAHOO.COM
Customer Care
Dear Sir,
A dish TV setup box S. No. [protected] VIEWING CARD No.
4583 3458 was purchased from sodala, jaipur. The recharge amont of Rs.
200/-
Such type of terms and conditions of activation charges were not put
during the purchase neither the activation charges are mentioned any
where on the papers delivered to us.
Kindly look into the matter and inform us so that further step can be
taken or otherwise the set along with other costs paid by us may be
received back.
As per talk with phone on cusomer care on 08/05/09 at about 7pm. He
assured that it will be activated within4-24 hrs. But I am sorry to
inform you that nothing is done.
Hope to hear you at your earliest possible.
Yours sincerely,
Mr.RAMVATAR KUMAR
PHONE NO.-[protected]
EMAIL_ID:[protected]@YAHOO.COM
i have nit gating my proper trangeshan. i miss my chaneles
Sir, when I purchase my dishTV, I recharged with 1000/- (with six month validity. 3 months after expiry period, I charged silver pack RS 125 after with one month validity. but didn't get one month validity. Then later I recharged with your Silver Pack in a month.
I watching only three months Dishtv in a year. so, suggest me for recharge scheme.
sir, tell me solution for recharging.
.
I watching only three months Dishtv in a year. so, suggest me for recharge scheme.
sir, tell me solution for recharging.
.
getting unnecessary missed cals
My VC no.[protected] not recieving any channel.I was not at home for last 25-30 days. Plse correct.
I am sure there is no dues in my account.
I am sure there is no dues in my account.
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Dish TV — SERVICE NOT GIVEN SINCE 21-09-08
Sir,Despite several emails and telephonic request i have received none
against My complain No.15909678.
I would like to know what type of service are you providing?????. If i
am customer residing 100 mtrs from your service center and you are not
able to provide me proper service what about interior rural people.
you are really misguiding the people through your promotional
campaign. you are making false promise like this.
when contacted to your near service centre they are demanding for Rs.
200/- as installation charges. why should i pay Rs. 200/- how many
times you will charge for this and i got to know that you will be
providing free service upto 3 months. from your Dealer ID 94360
(RASHMITA BISWAL).
it's been very bitter experience associating myself with your service.
i will member you as long as you serve like this.
i have referred 6 clients to buy dish tv in our locality and they have
the knowledge of this kind. Now pl. tell me what should i suggest
them?????
Pl. do not lose your goodwill & reputation for this little matter
which is hardly a matter for you
With regards
Pradeep Satpathy