I went to DishTV distributer "Air Communication Services", Plot No.5, Opp. SBI, MG Road, to get a new setup box remote as my kids broke the existing one. The distributor told me that I have to shell out 200/- for this remote. When I told him that DishTV customer care has informed me that this remote is available across India at a uniform rate of Rs.128/-, he told me bluntly to give a damn about DishTV rates and if I really want to get in 128/- I should goto Delhi and get one from there. Since, I did not agree to overpay, I did not get the remote. When I then got back to DishTV customer Care on 19th Nov 2008 regarding this overcharging by their distributor in Gurgaon, they said they'll take action against him. But till date nothing has happened. They also gave me a list of dealers from where I can get the same remote in 128/-, but these dealers were two steps ahead, they were charging 300 bucks.
Is there any way I can force the DishTV distributor or dealer's in Gurgaon to give me the remote in the genuine price?
BR,
Kamal Bhardwaj
House No.128C,
Lane No.4,
West Rajeev Nagar,
Near Mata Road,
Gurgaon
M-[protected]
Aug 14, 2020
Complaint marked as Resolved
i have purchased dish tv from Malu sales show room, Gwalior, MP on 19 Jul 08. As iam hailing from Andhra Pradesh I am a viewer of our regional language channels (telugu). I insisted for telugu channels at the time of purchasing of dish tv. The dealer assured me of getting all those channels belongs to telugu language. On the very same day two men from dish tv came to my house and installed the dish antenna. After that they spoke to dish tv dealer (NOIDA) over phone and later asked me to talk to the dealer over my package issues. At that time itself I made clear to that dealer about my stand on telugu language channels. After that he informed me that I fall under Maxi package. I have received all of telugu channels (GEMINI TV, TEJA TV, MAA TV, ETV, ETV2, GEMINI NEWS, GEMINI MUSIC, TV9 AND DD SAPTAGIRI) apart from other language channels. After 5 days I have observed that GEMINI MUSIC CHANNEL AND GEMINI NEWS channels were scrambled. I spoke this matter to our local dish tv complaint cell over phone by spending a fair amount. But I didn't get satisfactory reply from them. And on 31 Jul 08 I received a call from dish tv centre from Noida, and I was informed that GEMINI MUSIC AND GEMINI NEWS channels falls under other catogery and for reception of those channels i have to pay another 30 rupees for a month.
I have purchased dish tv for 4000 rupees and I was assured for all my regional language channels by my dealer and dish tv agent also. And I received all those channels for 5 days also. Asking for extra 30 rupees per month for those two channels is a clear indication of cheating. Apart from that all those my colleages who have purchased dish tv with same package are getting all telugu channels.
I feel this is the only forum now I can redress my geivance with dish tv.
i request you to take up case with dish tv for a favourable ac tion please.