[Resolved] DishTV India — wrongly charged renewal money | |
I am S K Yadav holding DishTV VC number [protected]. I was charged Rs 595 for 1 month subscription from 26th feb to 25th march. My account showed Rs 295 outstanding in my DishTV account. How can I have outstanding balance when I had not subscribed to the services. We had not subscribed to DishTV in the said months of Nov-Dec-2007 as shown in the balance sheet so there should be no outstanding. On indicating to the customer care that I cant subscribe unless I pay my dues they had no answer. On my insistence a complaint with complain ID 11629859 was registered. The executive also told me to go ahead with subscription for the current month and that the matter would be resolved within 24 hours. Following the conversation I recharged and was charged around Rs 600 for one month. I had also posted the same complaint on DishTV's web page with complaint id SRC-26/02/08-42889. On writing to them again after 2 days, I was sent a reply that my service was activated and there was no mention of the unduly charged Rs.300. Need Your support. Pls help. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 64 Comments | |
Comments
I am having a Dish TV connection with VC no. is [protected] and
stb no. is [protected]F6A020292.I was watching kannada channels by paying Rs.350.It got expired on[protected].From[protected] surprisingly I am not getting any channels even free to DD channels also.When enquried with customer care,they told it is not possible to give any free to air channels with out money.For the time being I have paid Rs.150 and activated the connection.But I will go to consumer court to get the free to air channels from DD through Dish TV. When trying to contact customer care what is that time cosuming movie on demand adds(irritating !? ).?Don't play with cosumers money and time.
stb no. is [protected]F6A020292.I was watching kannada channels by paying Rs.350.It got expired on[protected].From[protected] surprisingly I am not getting any channels even free to DD channels also.When enquried with customer care,they told it is not possible to give any free to air channels with out money.For the time being I have paid Rs.150 and activated the connection.But I will go to consumer court to get the free to air channels from DD through Dish TV. When trying to contact customer care what is that time cosuming movie on demand adds(irritating !? ).?Don't play with cosumers money and time.
i am paying my renewal from my credit card but the website of dishtv is showing only the message "Pending". My three transaction are pending and I have not got any information that transaction is failed on succeed. It is very slow process.
AND
We are not able to watch FREE TO AIR channels also. As these costs nothing and provided by government.
AND
We are not able to watch FREE TO AIR channels also. As these costs nothing and provided by government.
Hi,
I am too a Dish Tv Customer... I had never seen such a worse service in my whole life... no new channels added if added lately then they were removed very quickly too... most of the new channels were so boaring...no use to indian viewers... no gud channels are added in dishtv... most of the channels are being removed... but the payment is same as it is... everymonth we pay for the same ... other DTH too have the same problems... we pay more and had less content of channels... dish tv cheat people very easily... all boz of big peoples who manage the team[ dish tv]...
I am too a Dish Tv Customer... I had never seen such a worse service in my whole life... no new channels added if added lately then they were removed very quickly too... most of the new channels were so boaring...no use to indian viewers... no gud channels are added in dishtv... most of the channels are being removed... but the payment is same as it is... everymonth we pay for the same ... other DTH too have the same problems... we pay more and had less content of channels... dish tv cheat people very easily... all boz of big peoples who manage the team[ dish tv]...
I m paying Rs 262 per month but still m not able to see all chanel clearly ... always a message is blinking that NOT ABLE TO LOCATE SIGNAL ...
WE ARE NOT ABLE TO WATCH ANY CHANNEL.BECAUSE ON THE FRONT OF THE SCREEN IT IS WRITTEN THAT CALL CUSTOMER CARE.BUT WHEN I CALLED THEM THEY DO NOT CORPORATE WITH ME.
I have purchased Dish TV connection on 18.01.2008 from Madan Lal & Sons @ Rs.4999/- (one year subscription free). After 40-45 days (before 2nd Mar.2008) of purchasing I am noticing transmission of that various channels such as STAR, STAR ONE, SAHARA, ZEE ZAGARAN, SAHARA ONE, INDIATV, ETC are not proper as the screen is vibrating.
We have lodged the complaint a number of times to Madan Lal & sons and also at your service center, Kota (Mr. ML Agrawal, Mangal Radio, Shopping Center). The Customer Service Center charging Rs.150 for every visit for checking the any type of problem and have said that there will be no responsibility if the problem sustains the next day and will again have to pay the sum of Rs.150/- for checking the problem.
Problem regarding vibrating screenfor some channels is still being faced by me as it hasn’t be sort out as yet.
We have lodged the complaint a number of times to Madan Lal & sons and also at your service center, Kota (Mr. ML Agrawal, Mangal Radio, Shopping Center). The Customer Service Center charging Rs.150 for every visit for checking the any type of problem and have said that there will be no responsibility if the problem sustains the next day and will again have to pay the sum of Rs.150/- for checking the problem.
Problem regarding vibrating screenfor some channels is still being faced by me as it hasn’t be sort out as yet.
VERY VERY VERY POOR ALL TYPE OF CUSTOMER CARE CENTER SERVICES SUCH AS SMS (ALWAYS FAILED) TOLL FREE NO. ALWAY BUSY. STD LINE (3 & 4 DIGIT) NOT PROPER RESPONSIDING AND Complaint from as available on DISHTV.IN Totally failed.
I sell my dish tv connection 3 months old (buy on[protected] on 50% rate. if any body want to contact my mobile [protected].
Address : jcgupta House No. 3/89, Ganesh Talab, Kota-Rajasthan
Pin Code 324009
I sell my dish tv connection 3 months old (buy on[protected] on 50% rate. if any body want to contact my mobile [protected].
Address : jcgupta House No. 3/89, Ganesh Talab, Kota-Rajasthan
Pin Code 324009
sir,
I Niranjan from Hosur a customer for the past 2 yrs vc.no. [protected] have renewed an amount of rs 350. all channels on[protected] & got my channels for only 2 days. Now I'm not recieving any channels & the dealer in Hosur is not giving me proper response, saying it"s ur fault. what am I to do. pls do the needful as it is holiday season, if not I might have to opt for something else. or cancel it . thats the least I can do . dealer name- VALARPIRAI'S dth, HOSUR, TAMIL NADU
I Niranjan from Hosur a customer for the past 2 yrs vc.no. [protected] have renewed an amount of rs 350. all channels on[protected] & got my channels for only 2 days. Now I'm not recieving any channels & the dealer in Hosur is not giving me proper response, saying it"s ur fault. what am I to do. pls do the needful as it is holiday season, if not I might have to opt for something else. or cancel it . thats the least I can do . dealer name- VALARPIRAI'S dth, HOSUR, TAMIL NADU
Sir,
My V.C No.[protected]. I have installed dishtv with DISH MAXI package for Rs. 4990/- Annually on 26.04.2008. But till date i am not geting all the channels as per list given. On complain at different time on telephone no improvement has yet been received. I am giving my full address and the Dealers Name for your easy perusal.
Thanking you
Sarbani Mitra
C/o, Biplob Kumar Mitra
Sarada Pally,
P.O. Batanagar, 24 parganas
West Bengal, India
PIN 700140
Ph. No. [protected],
[protected].
Dealers Address :
TUKAI ELECTRIC
Nangi Station Road,
Batanagar, Kolkata
PIN 700140
ph.No.[protected], [protected].
My V.C No.[protected]. I have installed dishtv with DISH MAXI package for Rs. 4990/- Annually on 26.04.2008. But till date i am not geting all the channels as per list given. On complain at different time on telephone no improvement has yet been received. I am giving my full address and the Dealers Name for your easy perusal.
Thanking you
Sarbani Mitra
C/o, Biplob Kumar Mitra
Sarada Pally,
P.O. Batanagar, 24 parganas
West Bengal, India
PIN 700140
Ph. No. [protected],
[protected].
Dealers Address :
TUKAI ELECTRIC
Nangi Station Road,
Batanagar, Kolkata
PIN 700140
ph.No.[protected], [protected].
I am having a dish Tv coneection with VC no.[protected]. I paid my subscription for 3 months on 10/5/08. After waiting for 48 Hrs. all the pay channels are showing Conditional access. I have contacted the customer support office In Chandigarh almost the etire of the last week.Everytime they asked for so many detail about the connection which I have provided. Also everytime they gave me a complaint number and assured me that it will be alright in the next 15 min to 4 Hrs. But till date the situation is remaining same. I am not been able to view any of the pay channel.
Free to air channels are not shown, also volume of set of not increasing.
I want Q Tv to be aired on Dish TV as it is a great educational channel for Muslims all over the world. I used to get this channel in Gandhinagar, Gujarat where Narendra Modi is ruling on normal Cable Connection. Its a pity and shame that after being advertised by a Muslim Actor DISH TV Doesn't air Q Tv and from your own sources (Call Centers) i came to know that the CEO/Boss of DISH TV is against muslims. It shows the religious baptism by the CEO and i am very sorry to express that these thinks still prevails in this democratic nation...SHAME ON YOU DISHTV...
Dear, dishtv india specialises in this art. They have learned to earn money fooling us, but we will teach them a lesson
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My account showed Rs 295 outstanding in my DishTV account. How can I have outstanding balance when I had not subscribed to the services.
We had not subscribed to DishTV in the said months of Nov-Dec-2007 as shown in the balance sheet so there should be no outstanding.
On indicating to the customer care that I cant subscribe unless I pay my dues they had no answer. On my insistence a complaint with complain ID 11629859 was registered. The executive also told me to go ahead with subscription for the current month and that the matter would be resolved within 24 hours. Following the conversation I recharged and was charged around Rs 600 for one month.
I had also posted the same complaint on DishTV's web page with complaint id SRC-26/02/08-42889. On writing to them again after 2 days, I was sent a reply that my service was activated and there was no mention of the unduly charged Rs.300.