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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 582

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R
Rohan Jain
Oct 26, 2008
Resolved
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I couriered some of the items thru dtdc from hyderabad to ahmedabad.
I had packed all the items in one single gift wrap and kept all the items inside the pack. Items included decorative candles, clothes, 2 perfumes and a watch.
But when the consignment was delivered to the recipient in ahmedabad, the watch was missing from the consignment
The perfume bottles were open.
This is something intolerable from DTDC, or from any courier service. They have opened the consignment and took the items out and again gift wrapped it as it was before. When enquired about it from DTDC, the answer came was now watch cannot be recovered. Ahmedabad DTDC says its missing from Hyderabad, and Hyderabad one says its missing from Ahmedabad.
Can anybody help me in this regard. I can go to any measures inorder to screw this people up.
Aug 14, 2020
Complaint marked as Resolved 

DTDC — gifts missing from delivered consignment

Consignment number M38593183

COMPLAINTS:
it took more then a week to deliver the stuffs
4 OUT OF 6 CHOCOLATE PACKS WERE MISSING
1 OUT OF 2 COOKIES PACK WAS MISSING

irony is that consignment seemed to be untouched, they are so expert at this ...
DTDC..
i feel sorry to say u guys and quality of service u provide
for some hundred of bucks u are loosing loyal consumers
Indian post office is certainly doing a more quality job ...

DTDC — packed consignment delevered with gifts missing

Consignment number M38593183

COMPLAINTS:
it took more then a week to deliver the stuffs
4 OUT OF 6 CHOCOLATE PACKS WERE MISSING
1 OUT OF 2 COOKIES PACK WAS MISSING

irony is that consignment seemed to be untouched, they are so expert at this ...
DTDC..
i feel sorry to say u guys and quality of service u provide
for some hundred of bucks u are loosing loyal consumers
Indian post office is certainly doing a more quality job ...
i have faced a similar problem of missing items from my consignment no K34974583 on 4th of may at Rourkela. and i am equally angry and helpless
Courier Serivice.

cant deliver local courier in a week.

what rubbish
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    R
    Rahul Khandelwal
    from Pune, Maharashtra
    Oct 23, 2008
    Resolved
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    Email sent to DTDC office. Reminder also send but no reply till date.

    I would like to draw your attention to the excess charged by your office. When contacted your staff declined to accept the low rates as mentioned on the website.

    The link is as below

    http://www.dtdc.in/subpages/services/tariff.html

    On enquiry to Ms. Pinki (your staff at Mumbai Office) as to whom to complaint… My call was put on hold for more than 15 minutes and later the person kept me waiting for another 20 minutes to get explanation from within office. Later I asked her to call me back with details explanation.

    Please note that your office at Tulsidham Thane charged me Rs. 60.00 for an envelope (less than 100 Gms) for Nagpur. Your office informs me that the tariff is Rs. 50.00 only. Whereas the tariff states charges of only Rs. 20.00 + 18% FSC + Service Tax, for delivery within state. Explanation to being charged Rs. 60 as against the calculation is awaited.

    No person in DTDC is concerned and co reply has been received by me.

    Kindly takle up the matter.
    Aug 14, 2020
    Complaint marked as Resolved 
    I had sent an envelope weihing less than 250g. to Chennai from Thane by DTDC; even though their website shows charges to metros as Rs.60/-, I was charged Rs.70/-. I lodged a complaint with the company with all the details. They informed me that they are investigating and will let me know. I am waiting for their reply for almost two weeks.
    In the meantime, I sent another letter by courier to Chennai.from their Ghatkopar east office;even though the envelope was less than 250g., I was charged Rs.75/- saying that the charges vary from office to office. As I know that complaining to DTDC is of no use, I have now decided to stop sending through them.
    I would like to know courier service which is reliable and has uniform charges at least in the same city branches.
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      B
      babloo81
      from Bengaluru, Karnataka
      Oct 20, 2008
      Resolved
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      I had purchased a pen drive online from ebay and the seller sent it to me through DTDC courier. When I received the courier and opened it, I was shocked to realize that the product was missing from the packing. The cas inside was cut open, pen drive taken out and the pack put back in and re-sealed the envelope from outside. After lots of to and fro with DTDC, it came up that the product was stolen in transit. When it was put in courier at Delhi it weighed 0.2kg but by the time it reached Hyderabad it weighed only 0.145kg. In spite of this weight difference the company just delivered the product without checking the reason. After lots of deliberation, DTDC agreed to reimburse the amount to the seller in Delhi. So, the seller re-sent me the product again. To my shock, I relaize the same thing has happened again, product was taken out and re-sealed. This time I checked the consignment before signing the delivery sheet and so didnt sign the delivery sheet. When I wrote a amil again to DTDC, these guys are so irresponsible that they keep passing the blame around from one department to another but nobody cares that this is happening for the second time in succession. If a reputed company like DTDC can be so shameless I cant even imagine what is happening with other smaller companies. Till date nobody has even bothered to call me and explain in spite of complaining twice and sending repeated reminders. I have spoken even to th managers in the company and still no response. Till date I have not received the product or the reimbursement from DTDC for the second time theft. The delivery sheet is not signed and still they dont care why the product was not delivered. When I track the item on the website, it says "Out for delivery" since the last 10days. This is a very horrible experience and heights of shamelessness and irresponsibility from DTDC.
      Aug 13, 2020
      Complaint marked as Resolved 

      DTDC — lost of pendrive from the courier envelope

      hi,

      i have booked one courier on 26/4/09 from sagarpur dtdc.the couier consist of two 4Gb pendrive.the cost one pendrive was Rs 400.when the courier was received at the destination address one pendrive was missing.i made several phonecalls worth Rs 150 but to no avail. i have made many visits to the DTDC but unable to get my pendrive.plz help
      docket no-z 0344896 dated-5/11/2009

      DTDC Courier — Product stolen by DTDC

      I ordered a product from shopclues.com & the product got shipped through DTDC. My shipment number is Z92215856. I got the parcel tampered & the product stolen from inside it. Those guys very cunningly opened the package & applied a transparent tape so that it looked absolutely intact.
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        A
        a aziz
        Oct 16, 2008
        Resolved
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        now approx 3 months has been over, no any positive response received from DTDC couriers ltd, till date. my 2 laptops damaged by dtdc during delivery to indore from mumbai are still lying at agarwal estate, jogeshwari west DTDC office/branch. i have written letters to all administrators including bangalore but no response till date. (following is the compain letter written by me to dtdc)
        i dont have much money to go to consumer court. please help me. thank u.
        SUB: REQUEST FOR DAMAGES REPAIR
        REF: CONSIGNMENT NO. D00614074 DTD 23.7.08
        Sir, With reference to the above, it is here by requested to
        repair the damages happened during delivery from Mumbai to Indore by your courier company. I have dispatched 5 nos of laptops from Jogeshwari west DTDC office to IT rescuer, deepesh sharma, 163/3 flr, dawa bazaar, Indore, MP, for software upgradation, but 2 laptops (acer 4000 series s/n lxt530c0124440aa35em model no. 4000nlci and lenovo 3000 n100 type 0768 a39 sn l3-en196) has been found damaged during delivery. Consignee IT rescuer, deepesh sharma informed me the fact and the indore DTDC courier branch has accepted the damage and the laptops has been sent back to DTDC jogeshwari west office. The cost of each laptop mentioned in the declaration form was 40000/- each, but when I saw the declaration form at jogeshwari west DTDC office, the altered/modified declaration shown to me, I surprised to see the form presented before me. Now I request DTDC to handover my laptops computers by repairing the damaged parts like screen, key board and other hidden internal damages. I need my laptops in the same perfect working condition which I have dispatched. Please do needful and repair the damages as soon as possible because these laptops are used for my office and without laptops my business is affecting very much. The jogeshwari west DTDC office is not co-operating me in this matter and says you will not get anything from us, take your laptops back. This is not a good reply. I did trust DTDC couriers, please do justice with me. Thanking You, Yours truly, A AZIZ KHAN (CONSIGNER)
        Aug 13, 2020
        Complaint marked as Resolved 

        pacific courier ltd — dispatch laptops

        Respected Sir,
        My Name is Siva

        I received the below mail ( i won 1,000,000 gbp & two laptop)

        Parcel Department

        Dispatch Officer

        Noble House

        17 Smith Square

        London SW 1P 3JR



        Order No:010847

        19th-06- 2011


        Dear Client



        You are Welcome to one of the most trusted and reliable Parcel Delivery Company Worldwide.

        This is to inform you that your Dispatched parcel and our delivery agent would arrive

        Tomorrow Monday 20th June 2011 alongside your parcel containing your Demand Draft (1,000,000/ GBP )

        Which is over over seven Crore rupees (70,449,159.71 INR) after conversion and
        other legal documents as well as a Two HP Laptop.



        You are to make arrangement for the custom clearance fee of 25,000.00 India Rupees(twenty five thousand
        India rupees)Billing charge for custom Duties demanded by The Customs Authorities at The International
        Airport in your Country payable at the port of entry.


        Once our Delivery officer Diplomat Teddy Adams arrives He would pick up a mobile Line and give you a call from
        the Airport to inform you of the mode of payment of the above stated charges.


        Note that unless the clearance charges is paid by you,your parcel will not be release for onward delivery by
        our agent at your stated home address.


        Diplomat Teddy Adams would proceed to your home after parcel release by Custom clearance Department at
        the port of entry into India and Once verification and identification of your details as it regards the authenticity
        of your address is done ,your parcel would be presented to you While a photo snap is taken with your family
        members for record purpose.


        You are expected to proceed to your local Bank with Diplomat Teddy Adams after parcel presentation formalities
        for DRAFT CLEARING AND CASH PAYMENT to your local account.


        Yours Faithfully
        Mr. Sylvester Steve
        Tel:+[protected]
        Tel:+[protected]

        then i paid 25,000.00 clerance charges to teddy adams which account no. he given

        three days back again he asking 45,000.00 conversion fee but i am not able to pay

        and then i am asking to despetch laptops but he was not accepting to dispatching that.

        how to recover my amount from them or where we complaint on them

        give me suggestion to me as soon as possible.

        my e-mail : [protected]@gmail.com
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          A
          Ajit.Shanmugam
          from Mumbai, Maharashtra
          Oct 4, 2008
          Resolved
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          Hi All,
          Why is courier services there! So that If we are sending anything there is a assurance that it will be reached safely to the destination. It very painful to now that there is no difference between Courier and postal services. There was a Cheque was been delivered on 20 August 2008 and the status is also delivered but I was out of station from 14 August to 29 August 2008 and it is been signed also by some else.
          For the same I have visited the Kondhwa Franchise and was following up the case with them for 4 days with wasim as they were unable to solve my problem for the same the diverted me to the Region al office at the following address Shop No.1, Hidayatulla Complex, Off. Shankar Sheth Road, Pune – 411042.They I spoke with one of the lady Harshada at the regional office and the case was been followed by her for 2 days and as there was no response from her side I escalated to her superior named Prashant Mishra and was again diverted to franchise and was been said to again go to regional office and for the same called Prashant Mishra and he said from our side nothing can be done and send a mail to the following id: css.[protected]@dtdc.com, [protected]@vsnl.com.
          In This case what Excatly has to be done. Waiting for your Positive reply and not the pathetic services.



          Name-Ajit.Shanmugam
          Pod Status=Delivered.
          Ref No= z77675680
          Aug 14, 2020
          Complaint marked as Resolved 
          This is limit... i booked a courier from Bangalore to Guwahati from Barton Center DTDC (B[protected]on 3rd OCt 2008 and promised to deliver within 2 day. The courier was finally collected by one of my cousin on on 13th Oct. Forget that it was emergency.. does any courier take so long... I want to sue DTDC for this... till today i think no was has done this and since we indian are very lethargic to taking steps... its our fault that we dont keep a check on them... This service SUCKS BIG TIME!!!
          This is limit... i booked a courier from Bangalore to Guwahati from Barton Center DTDC (B[protected]on 3rd OCt 2008 and promised to deliver within 2 day. The courier was finally collected by one of my cousin on on 13th Oct. I kept on tracking the courier and on 6th it appeared- out for delivery. I called up several times the Guwahati number but no one picked up the call. Forget that it was bit urgent.. does any courier take so long... I want to sue DTDC for this... till today i think no was has done this and since we indian are very lethargic to taking steps... its our fault that we dont keep a check on them... This service SUCKS BIG TIME!!! Can anyone tell me what is the next step to this???
          please take a note every body do not trust the dtdc the worst service...thumbsdown...
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            A
            Amit gupta
            from Mumbai, Maharashtra
            Oct 1, 2008
            Resolved
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            as i couriered one parcel from banswara (rajasthan) to kalka(distt. panchkula, haryana). The courier person even not given any docket no. & even this parcel doesnot reach the destination till now. I couriered it on 25/9/08 from banswara (rajasthan)
            Aug 14, 2020
            Complaint marked as Resolved 
            not delivered the package sent by dtdc
            With ref to our docket number D01113703 Dt. 16.06.2009 send to banglore but till now not deliver to party

            In this regards we request you to look into the matter its very urgent

            Hemant
            I send so important parcel from Dharuhera (Rewari) on 03.07.09 for 106-107, 1st floor vardhman market ram vihar Delhi & i did not get its delivery report even fifth day. I am so harashed from your service.Docket no. was Q8987297.I will never use your courier service in my life.
            I have booked a Consignment/Parcel on 16th January 2013. But the Consignment is not yet delivered nor it has been returned to me. I think these people uses the goods for themselves whenever they want. The DTDC Consignment number is K60076306. Anyone can check it on www.dtdc.in . Please help me. The Consignment is very important.

            Regards
            PRANJAL BORKOCH
            Dear Sir,
            I booked a parcel containing medicine for my mother from DTDC Shivane Warje Pune office on 8th March. Docket No P22333548. It was comitted that it will be delivered within 2 days. But till today 16th March still not deliver to its destination Bhopal. I enquired Pune office, but they are not giving supporting answer. I enquired with their regional office, corproate office but no response from then.
            Please suggest how to go in this matter. If I want to file consumer case, where to approach.

            Such a hopeless service I never expect from DTDC.

            Please help me this this matter & get my parcel deliver through DTDC.

            Sandeep Bawaskar
            Mobile: [protected]
            Dear Sir/Madam

            We have booked a courier on 15th September 2014 from Pune to Gurgaon.

            Its been more than a month now plz let me know the status of this courier.

            I have attached a SERIES OF MAIL WHERE DTDC OFFICIALS ARE NOT EVEN BOTHERED TO REPLY.
            HOPE THIS MAIL REACHES THE RIGHT DESTINATION.

            Regards
            Shritam

            Dear Kuwarpal,
            Still waiting for dlv sts

            CC >> Dear Mr.Sitaram,

            kindly provide the complete address with contact details

            Thanks & Regards,
            SUJATA
            Executive - CRM,
            Pune Regional Office.
            E-mail- inboundcrm.[protected]@dtdc.com
            From: IN BOUND CRM PUNE
            Sent: 17 October 2014 18:50
            To: CSS HEAD GURGAON
            Cc: YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)
            Subject: Re: Consignment No- D19159612

            Dear Kuwarpal,
            waiting for your reply


            Thanks & Regards,
            SUJATA
            Executive - CRM,
            Pune Regional Office.
            E-mail- inboundcrm.[protected]@dtdc.com
            From: IN BOUND CRM PUNE
            Sent: 17 October 2014 18:18
            To: CSS HEAD GURGAON
            Cc: YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)
            Subject: Re: Consignment No- D19159612

            Dear Kuwarpal,
            kindly arrange the dlv today


            Thanks & Regards,
            SUJATA
            Executive - CRM,
            Pune Regional Office.
            E-mail- inboundcrm.[protected]@dtdc.com
            From: [protected]@gmail.com <[protected]@gmail.com> on behalf of WinRoyal <[protected]@winroyal.in>
            Sent: 17 October 2014 16:17
            To: IN BOUND CRM PUNE; WinRoyal uPVC
            Subject: Consignment No- D19159612


            Shritam Navandar <[protected]@gmail.com>
            AttachmentsOct 18 (12 days ago)

            to IN, CSS, WinRoyal, YOGESH
            Dear Ms Sujat,

            Internation Recreation and Amusement limited
            Sector 29 Behind Huda City Metro Station.
            Gurgaon
            Haryana
            Mr Manori- [protected]

            Plz confirm when it will reach on site.

            Regards
            Shritam

            From: IN BOUND CRM PUNE [mailto:inboundcrm.[protected]@dtdc.com]
            Sent: Saturday, October 18, 2014 12:26 PM
            To: CSS HEAD GURGAON; [protected]@gmail.com


            IN BOUND CRM PUNE
            Oct 18 (12 days ago)

            to DMC, me, CSS, WinRoyal, YOGESH
            Dear Kuwarpal / Bindesh,
            As per Mr.Mukesh Sharma Shipment got dlv kindly provide the DRS scan cpy as early as possible..


            Thanks & Regards,
            SUJATA
            Executive - CRM,
            Pune Regional Office.
            E-mail- inboundcrm.[protected]@dtdc.com
            From: Shritam Navandar <[protected]@gmail.com>
            Sent: 18 October 2014 12:37
            To: IN BOUND CRM PUNE; CSS HEAD GURGAON; 'WinRoyal'
            Cc: YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)
            Subject: RE: Consignment No- D19159612


            IN BOUND CRM PUNE
            Oct 18 (12 days ago)

            to me, CSS, WinRoyal, DMC, YOGESH

            Dear Kuwarpal / Bindesh,
            can we expect the revert from your side???


            Thanks & Regards,
            SUJATA
            Executive - CRM,
            Pune Regional Office.
            E-mail- inboundcrm.[protected]@dtdc.com
            From: IN BOUND CRM PUNE
            Sent: 18 October 2014 12:43
            To: Shritam Navandar; CSS HEAD GURGAON; 'WinRoyal'; DMC GURGAON


            csshead.[protected]@dtdc.com
            Oct 18 (12 days ago)

            to IN, DMC, me, WinRoyal, YOGESH
            Dear Sujata,

            Please wait.

            Regards
            Kuvarpal


            IN BOUND CRM PUNE
            Oct 18 (12 days ago)

            to CSS, DMC, me, WinRoyal, YOGESH

            Dear Kuwarpal,
            kindly provide the DRS on priority basis...case is become serious, plz try to understand...

            Thanks & Regards,
            SUJATA
            Executive - CRM,
            Pune Regional Office.
            E-mail- inboundcrm.[protected]@dtdc.com
            From: CSS HEAD GURGAON
            Sent: 18 October 2014 15:31
            To: IN BOUND CRM PUNE; DMC GURGAON
            Cc: Shritam Navandar; 'WinRoyal'; YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)


            Shritam Navandar <[protected]@gmail.com>
            AttachmentsOct 20 (10 days ago)

            to IN, CSS, DMC, WinRoyal, YOGESH
            Dear All

            Its been 35 days the parcel has still not reached its destination.
            If you are unable to deliver it kindly send the parcel back to us.

            I have personally been following up with Mr Mukesh on [protected] for last 15 days to send me delivery proof but he has not replied me till date.

            Hope you will take this mail on serious note.

            Kindly revert back.

            Regards
            Shritam Navandar
            Director
            WinRoyal Upvc windows and Doors Pvt ltd

            From: IN BOUND CRM PUNE [mailto:inboundcrm.[protected]@dtdc.com]
            Sent: Saturday, October 18, 2014 3:46 PM
            To: CSS HEAD GURGAON; DMC GURGAON


            IN BOUND CRM PUNE
            Oct 20 (10 days ago)

            to me, CSS, DMC, WinRoyal, YOGESH

            Dear Kuwarpal,
            How many day's we are waiting for DRS ?????we need DRS scan by today before 5.00 pm @ any cost

            Thanks & Regards,
            SUJATA
            Executive - CRM,
            Pune Regional Office.
            E-mail- inboundcrm.[protected]@dtdc.com
            From: Shritam Navandar <[protected]@gmail.com>
            Sent: 20 October 2014 13:49
            To: IN BOUND CRM PUNE; CSS HEAD GURGAON; DMC GURGAON
            Cc: 'WinRoyal'; YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)


            Shritam Navandar <[protected]@gmail.com>
            AttachmentsOct 21 (9 days ago)

            to IN, CSS, DMC, WinRoyal, YOGESH
            It shouldn’t take more than 3 hours to scan and send POD receipt.
            Its been more than 4 days I am asking for the same to Ms Sujata.

            Kindly return back the courier its of high value for me.

            Regards
            Shritam Navandar
            Director
            WinRoyal Upvc windows and Doors Pvt ltd

            From: IN BOUND CRM PUNE [mailto:inboundcrm.[protected]@dtdc.com]
            Sent: Monday, October 20, 2014 2:16 PM
            To: Shritam Navandar; CSS HEAD GURGAON; DMC GURGAON
            Cc: 'WinRoyal'; YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)


            IN BOUND CRM PUNE
            Oct 21 (9 days ago)

            to me, CSS, DMC, WinRoyal, YOGESH

            Dear Yogesh Sir,
            kindly help to get the DRS Scan copy...


            Thanks & Regards,
            SUJATA
            Executive - CRM,
            Pune Regional Office.
            E-mail- inboundcrm.[protected]@dtdc.com
            From: Shritam Navandar <[protected]@gmail.com>
            Sent: 21 October 2014 15:05


            WinRoyal <[protected]@winroyal.in>
            Oct 22 (8 days ago)

            to IN, CSS, DMC, YOGESH
            If DTDC is unable to deliver the parcel kindly return back the parcel. I cannot follow up so much.
            Its been more than 15 days i am following up with mukesh to deliver the parcel and send pod receipt.


            Have you lost the parcel???

            Regards
            Shritam
            Sent from Iphone 5


            IN BOUND CRM PUNE
            Oct 22 (8 days ago)

            to ROOP, CSS, DMC, YOGESH, me
            Dear Roop Sir,

            As per below cust mail kindly help to get the DRS scan copy, , now party is very hyper, , if shipment is undlv kindly help to RTO to pune..


            NOTE :- cust is CC >>>

            Thanks & Regards,
            SUJATA
            Executive - CRM,
            Pune Regional Office.
            E-mail- inboundcrm.[protected]@dtdc.com
            From: [protected]@gmail.com <[protected]@gmail.com> on behalf of WinRoyal <[protected]@winroyal.in>
            Sent: 22 October 2014 09:19
            To: IN BOUND CRM PUNE; WinRoyal uPVC
            Cc: CSS HEAD GURGAON; DMC GURGAON; YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)


            IN BOUND CRM PUNE
            Oct 22 (8 days ago)

            to ROOP, CSS, DMC, YOGESH, me

            Dear Roop Sir,
            still waiting for your reply...

            Thanks & Regards,
            SUJATA
            Executive - CRM,
            Pune Regional Office.
            E-mail- inboundcrm.[protected]@dtdc.com
            From: IN BOUND CRM PUNE
            Sent: 22 October 2014 10:00
            To: ROOP SRIVASTAVA (RM NORTH DELHI)
            Cc: CSS HEAD GURGAON; DMC GURGAON; YOGESH DOGRA (REGIONAL CSS MGR.-DELHI); [protected]@gmail.com


            Shritam Navandar <[protected]@gmail.com>
            AttachmentsOct 27 (3 days ago)

            to IN, ROOP, CSS, DMC, YOGESH
            Dear Ms Sujata,

            Kindly mail to your higher authorities who will respond you.

            Regards
            Shritam


            From: IN BOUND CRM PUNE [mailto:inboundcrm.[protected]@dtdc.com]
            Sent: Wednesday, October 22, 2014 10:00 AM
            To: ROOP SRIVASTAVA (RM NORTH DELHI)
            Cc: CSS HEAD GURGAON; DMC GURGAON; YOGESH DOGRA (REGIONAL CSS MGR.-DELHI); [protected]@gmail.com


            WinRoyal <[protected]@winroyal.in>
            Oct 28 (2 days ago)

            to IN, ROOP, CSS, DMC, YOGESH
            HAVE YOU REALLY LOST THE PARCEL?
            I Alpa Mehta staying in Pune had sent a parcel to my mother in Chennai with Consignment Number P29903408 on 14th November 2014. My contact number is [protected]. This parcel is not yet received in Chennai. I sent dry medicine to my mom. It was not costly but I had ordered from Surat my native place. Since I stay in Pune, it is not possible for me to get the medicine again. My parcel was around of Rs. 1000/- . Since three days I am continuously in follow up with DTDC but they are not responding me. Tracking show that it is still in PUNE APEX, PUNE. Pl help me for the same.
            I AM FROM JALANDHAR AND MY COURIER NO. Z40225747 DATED 12/12/2014. THIS PARCEL IS NOT DELIVERED. WE ARE SUFRING WITH THIS ISSUE FROM 6 DAYS BUT NOT RESPONSED.
            very very bad services

            Parcel Not delivered - Comment #2096831 - Image #0
            Hi,
            My parcel was not yet delivered.

            Couriered date: 30/12/2014

            Cn no. H37164210

            No response from customer care either through mail or call.

            DTDC — Accessories missing from Courier i sent (Brand New Samsung mobile )

            Sir, i have sent a courier containing a mobile and accessories through dtdc courier service to my brother in punjab but he recieved the mobile without charger

            Parcel Not delivered - Comment #2416100 - Image #0

            COURIER NOT RECEIVED - NO - H22071281

            I HAVE NOT RECEIVED COURIER ON LINE TRACKING SHOWS DELIVERED THE ENTRED MOBILE NO IS INVALID I CONTACT COUSTEMER CARE LOT OF TIMES THERE IS NO REPLY

            dilivery delay from my parcel

            Dear sir, My parcel tracking no[protected], i check at dtdc courier tracking my parcel arrival at hubli location 17/11/2014, it was not delivered at my home address imdtly delivered at my home address please

            Status delivered but parcel not received

            Cosignment number : K87826083
            Urgent documents sent by express service. Online status says 'delivered' but the parcel has not been received. The documents are very important and needs to be submitted today. No one is responding properly. Worst courier service experience ever.
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              A
              anupam sharma
              from Kolkata, West Bengal
              Sep 19, 2008
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              i send my leagel document by DTDC courier at 6sep2008 by the bill no. K30442396 from Kolkata to Lucknow. they told me it will reach there within 5 days. i had to subbmit that document by 15sep but today is 19sep and my document didn't reach there. i have complained two times but there is no effect. they have given me telephone no. of lucknow head office but there no body is receving the number.the no. is[protected]/45.
              Sir,
              I send a b'daycard to Mysore by DTDC courier from Vidisha, my receipt no is "M42330904", card weight is 40 gms. on 8/7/09 at 3 pm.They charged Rs 90 for this and promise me they surly deliverd it on 11/07/09.but they deliverd it on 13/07/09.
              which is a fault
              i think they cheet my sentiments .also i pay them this much money for delivering it on 11/07/09.b'cos normal charges are rs 40.
              So plz i want you that you can take an action against them.
              Thanking you.
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                B
                Bhaskar Chowdhury
                from Gurgaon, Haryana
                Sep 18, 2008
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                Dear Sir,

                I m writing this Letter against one of the worst courier services, as I think DTDC is the black spot on the name of the courier services.

                This is the second time I have suffered from this company. First incident was when I had couriered a Book to Guwahati from New Delhi and it reached the destination after 2 weeks. The book was couriered through DTDC with the intention that it would reach the concerned person on time and help her appearing for an exam for which the book was required. However due to the shoddy service of DTDC the whole purpose was defeated.

                The second case is the latest one where we as a Corporate Organisation (KnowledgeWoods Consulting Pvt. Ltd.) had to deliver a packet of Study Materials to Mumbai from Delhi. It was booked from Delhi on 15th September, 2008 with the expectation that it would reach the destination in Mumbai if not on 16th Sept, 2008 but definitely on 17th September, 2008 and the materials were required at our client’s end in Mumbai from 18th September, 2008. However, once again DTDC has proved that they are not only the worst Courier Service Provider but also the most irresponsible and a bunch full of illiterate people. My courier which was addressed to Mumbai from Delhi reached Chandigarh on 17th September, 2008 and from Chandigarh to Amritsar, and I have no clue right now where the packet is at present (18th September, 2008).

                Due to this careless and pathetic service of DTDC, we as an Organisation have lost face in front of our client and also suffered some additional financial loss as I had to take the help of another premier courier service company and sent some additional materials from Delhi to Mumbai. The Other Premier Courier Service Provider booked the materials on 17th September evening at 8:30 pm and it reached the destination in Mumbai on 18th Sept, 2008 at 10 am.

                As on one hand I am really thankful to the Other Premier Courier Service Provider, on the other hand I am planning to move the court against DTDC and also publish it in a premier newspaper and news channels so that they would not be able to harass other people who in faith use their service.

                I am still unable to locate my materials which were sent through DTDC.

                I demand an apology letter from DTDC .

                However, I am absolutely sure that no action would be taken against this complaint because if actions would have been taken I don’t think such pathetic service would have been provided.
                I too am facing facing issue with DTDC.. why don't you log on your compain at http://www.corecentre.co.in

                Thanks

                Rajeev
                I was not aware of these things yet. But i had a bad experience with dtdc courier. Once i was selected in a famous school for the interviews and call letter came after the date of interview. Now my license also went missing under their carelessness. Please do something so that the people should take care of others important and valuable things without any damage or illeffect. We have to be very consious about this thing that if trust is not there then why should we go for this dtdc courier? The responsible should take the appropriate action on this matter. Then only these people will do their duties carefully.
                It has been 4 working days since my courier started from Noida to Gurgaon .
                There is no response from DTDC management regarding the same.

                I am extremly anoid by the pathetic service provided by your company.
                Even on the online tracking tool, misguiding messages are displayed to illude customer.
                As a corporate customer, i would restrain my colleagues from using DTDC courier services
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                  A
                  a aziz
                  Sep 13, 2008
                  Resolved
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                  ( copy of letter written but after 1month, no response from dtdc)
                  very poor and irresponsible management. only name is big. God surely punish the dtdc inshaAllah.


                  To,
                  The GM - WEST & CENTRAL INDIA,
                  Mehta Industrial Estate, Gala No 15, Near German Remedies,
                  Andheri-Kurla Road, Andheri (East), Chakala, Mumbai - 400 093

                  SUB: REQUEST FOR DAMAGES CLAIM
                  REF: CONSIGNMENT NO. D00614074 DTD 23.7.08

                  Sir,
                  With reference to the above, it is here by requested to repair the damages happened during delivery from Mumbai to Indore by your courier company. I have dispatched 5 nos of laptops from Jogeshwari west DTDC office to IT rescuer, deepesh sharma, 163/3 flr, dawa bazaar, Indore, MP, for software upgradation, but 2 laptops (acer 4000 series s/n lxt530c0124440aa35em model no. 4000nlci and lenovo 3000 n100 type 0768 a39 sn l3-en196) has been found damaged during delivery.
                  Consignee IT rescuer, deepesh sharma informed me the fact and the indore DTDC courier branch has accepted the damage and the laptops has been sent back to DTDC jogeshwari west office. The cost of each laptop mentioned in the declaration form was 40000/- each, but when I saw the declaration form at jogeshwari west DTDC office, the altered/modified declaration shown to me, I surprised to see the form presented before me.
                  Now I request DTDC to handover my laptops computers by repairing the damaged parts like screen, key board and other hidden internal damages. I need my laptops in the same perfect working condition which I have dispatched.
                  Please do needful and repair the damages as soon as possible because these laptops are used for my office and without laptops my business is affecting very much.
                  The jogeshwari west DTDC office is not co-operating me in this matter and says you will not get anything from us, take your laptops back. This is not a good reply. I did trust DTDC couriers, please do justice with me.
                  Thanking You,
                  Yours truly,


                  A AZIZ KHAN
                  (CONSIGNER)
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    V
                    Vijay Mahajan
                    from Mumbai, Maharashtra
                    Sep 9, 2008
                    Resolved
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                    Respected Sir/Madam,
                    I am Vijay Mahajan. I sent a courier to Chennai from Mumbai on 14th July 2008 (Courier Consignment Number : M35205339.), but still it has not reached Chennai.I enquired many times to the DTDC office (DTDC COURIER & CARGO LTD. Gala No. 1-2, Green Lawns, Aarey Rd. Goregaon(E), Mumbai-400 063.) from where i sent. I came to know from chennai DTDC Courier office[protected] that my consignment has not reached. I am sure that they have lost my consignment. As the consignment sent contains Rs.1000 worth, please ask to refund money(Rs.1000) for my consignment and the Charge of courier (Rs.101). I mailed and informed them that i will complain to cusumer forum, even then no response from them. Please do the needful as soon as possible. I have given all courier details below.

                    To,
                    S. Indumathi
                    7/14, Manali New Town,
                    Chennai - 600103.
                    Cell No:[protected].

                    From,
                    Vijay Mahajan,
                    [protected].
                    vijay.[protected]@pxlsoft.com

                    Courier Consignment Number : M35205339.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Respected Sir/Madam,
                    I am jp mumbai. I sent a courier from delhi to Mumbai on 30th July 2009 (Courier Consignment Number : Z94856281but still it has not reached mumbai.I enquired many times to the DTDC office (DTDC COURIER & CARGO LTD.bora bazar strreet fort Mumbai-400 063.) . I came to know from mumbai DTDC Courier office that my consignment has not reached. I am sure that they have lost my consignment. As the consignment sent contains Rs.d/d's, and the Charge of courier (Rs.101). I mailed and informed them that i will complain to cusumer forum, even then no response from them. Please do the needful as soon as possible. I have given all courier details below.
                    Dear Sir/Madam,

                    An envelop has been booked on Sep 14, 2009 through DTDC courier vide Docket no T 34813959 from Jabalpur (M.P) for couriering it to me at my distination ie; 18-Gupkar Road, Srinagar.

                    The courier is very important therefore kindly do the needful to get it delivered at the earliest please.
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                      S
                      Somojyoti Biswal
                      Sep 2, 2008
                      Resolved
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                      I forwarded the IIFT form to NewDelhi.
                      But it went to Orissa which is the permanent address mentioned as From address
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      'Its very bad curier servise.in DTDC his employee not trained, not gave any real informaton and ALWAYS DO VERY VERY MISBEHAVE ON PH TALKING.i booked a curier from DELHI OKHLA PHASE -1 T O SITAPUR .have taken 5 days Bt still not delivered..i call in DTDC office 20 -25 time(okhla), pick d ph by DTDC employee and tell me OK HOLD ON MAM after 20 mint holding says ok i call u back after 10 mint and giv eu exact information..BT they do not do any call of customer and not give any information..THEY ARE VERY VERY IRESPONSIBLE.never RELY THIS SERVICE
                      DTDC is the worst courier service compared to any other service provider. I had sent 2 documents to Kolkata on 6th April out of which one needed to reach by 12.00noon. The franchise service provider told me to send it by V Express so that it will be delivered by 12.00pm. Next day when I started tracking my document, it had not reached so I called up the agency and I was told that generally documents are delivered by 6 or 6.30 pm but yours will reach by 3.00pm. When I call up at 4.00pm saying that the document is still not reached the concerned person, I was told it is out for delivery and will be delivered any moment. It is already 6.00pm and the document is still not reached...The most disgusting and useless courier service.
                      If there is worst & cheapest service all over the world, i am sure that DTDC is doing that.
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                        P
                        podasteeve
                        from Sikar, Rajasthan
                        Sep 2, 2008
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                        I have sent some important document through DTDC courier service vide consignment no z68261980 from jaisalmer on 28/08/08 to N Delhi.
                        The courier has not reached till date i.e 2000 on 02/09/08. I have been contacting through STD since yesterday to your CP office and Parliament street office
                        on tele no 30480538, 23342627, 23743263. There is no positive response. No one is responsible enough to give a feedback atleast. The addressee’s telephone and mobile no is included in the address of the courier, but in vain. The addressee is ensuring availability of at least one member in the house awaiting the courier. I am surprised that in this age of technology and competition, a private courier is operating so irresponsibly in our nation’s capital city, Delhi. Jaisalmer and delhi is connected by overnight train but still I fail to understand a delay of 5 days.
                        C/N No. K31904990 dated 17.11.2008

                        We would like to inform you that we have sent documents alongwith the original Railway Receipts vide our letter dated 17.11.2008 to the consignee - The Dist.Marketing Officer, Chattishgarg State Co-Operative Marketing Federation Ltd, Itwari Bazar, Raigarh (C.G.) Pin-496001, Chittishgarh, Which is neighter delivered to the consignee nor returned to us in spite of our repeated persuation.

                        Please note due to non-receipts of R/R by the consignee, goods are incurring heavy demurrage charges at the destination for which you will be held responsible.

                        Meanwhile, we request you to arrange delivery of the consignement to the consignee or return to us without any further delay.
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                          A
                          AMIT MATTOO
                          from Noida, Uttar Pradesh
                          Sep 1, 2008
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                          Dear Sir / Madam,

                          I was having great faith in DTDC Courier. But that was totally shattered . My consignment (Z[protected] to Karnataka was opened and things were stolen from that consignment. Consignment was given on 25th of Aug.
                          The consignment reached today (27th Aug 08)

                          Pls help me to relocate the things.
                          It was having sony ericsson k810i and accessories. Only accessories reached destination.

                          It was send from Noida. We have enquired at Tumkur, they are saying that ask People in Noida.
                          And noida people are not picking up the phone.

                          Pls do immediate and strict action.

                          i Need some result.


                          thanks & regards,
                          Amit

                          DTDC Courier — Goods stolen from courier packet

                          Dear Sir / Madam,

                          I was having great faith in DTDC Courier. But that was totally shattered today. My consignment (Z[protected] to Tumkur (Karnataka) was opened and things were stolen from that consignment. Consignment was given on 25th of this month.
                          The consignment reached today (27th Aug 08)

                          Pls help me to relocate the things.

                          It was having mobile K810i . The packed was accepted in sealed condition in Sector-63 Noida - 201301

                          It was send from Noida. We have enquired at Tumkur, they are saying that ask People in Noida.
                          And noida people are not picking up the phone.

                          Pls do immediate and strict action.

                          Either Track down the mobile or provide compensation.

                          I know for sure that the mobile has been stolen from the DTDC office b'coz the packet was stapled and tape was used to pack the packed again which were not used actually at the time of packing.


                          thanks & regards,
                          Amit Mattoo
                          Atticmedia India (P) ltd
                          (media company)
                          [protected]
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                            N
                            Narender Yadav
                            from Pune, Maharashtra
                            Sep 1, 2008
                            Resolved
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                            Dear sir/mam’


                            Dear sir
                            I want to bring to your notice the utter carelessness and gross negligence of DTDC.


                            I had sent a courier on 11.08.2008 to Ajmer (Rajasthan). The no of courier is z77745072. The envelope contained an examination form (whose last date of submission was 14.08.2008) and the address of the recipient was clearly printed on it. However, to my utter surprise, the envelope got delivered at my own address (from where it had started) after two days.

                            Due to the gross inefficiency and carelessness of callous officials of your department, I could not submit my examination form, within the prescribed time frame. Forms cost was Rs 250, which has now gone waste and with it my one crucial year. When this case of carelessness was brought in the notice of your officials from Bali Nagar Branch and when I asked to pay back the monetary loss (Rs 250) that I have suffered, he simply refused.



                            I request you take stern action against your callous official and give my monetary compensation at the earliest.

                            Thanks and regards

                            Narender Yadav
                            Ph-[protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              K
                              Kamaljeet Kaur
                              Aug 25, 2008
                              Resolved
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                              I Have sent the Rakhi to my brother on 12th August, 2008. It should have reached the destination within 3 days or not exceeding a week. But as on now the rakhi have not reached the destination and its very embarasing for me to face my brothers as if they feel that i have not sent the Rakhi to them. Being an indian major festival for brothers and sister this has really depressed me and for which i want to sue DTDC for the same. How can i proceed further please let me know.

                              Thanks
                              Kamaljeet Kaur
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                P
                                Pavan Kumar
                                from New Delhi, Delhi
                                Aug 14, 2008
                                Resolved
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                                I have booked two envelopes on 13.8.2008 to be sent to Hyderabad through DTDC Plus - an alleged "Premium express product by DTDC Courier & Cargo Ltd.". Under the DTDC Plus service, the charges are very higher than the normal / ordinary courier service, as it guarantees delivery in Metros within 24 hours. Accordingly, I have booked the said two packets, both destined to Hyderabad, @ Rs.120/- each. They had assured me that the same will be delivered on 14.8.2008. However, today on 15.8.2008, I am shocked to notice that the said packets have not yet reached the Consignees.

                                The cause of action for the complaint is that I have been assured by DTDC that the packets will be delivered within 24 hours. Only on this assurance, I have booked under DTDC Plus and had to shell out extra money. But, if the packets reach in normal course, and not within 24 hours, then what is the use of the so called "premium service". Had I not been assured of delivery within 24 hours under the DTDC Plus, then I would have booked my packets under normal courier service and would have paid a lesser amount.

                                DTDC has forced me to believe their false promises and got booked the packets under the premium service, whereas they have not kept their promise of delivering the goods within 24 hours. This is a clear case of MISREPRESENTATION.

                                Kindly fight for me.

                                My Consignment Details are: V00620613 & V00620614
                                Booked on: 13.8.2008
                                Booked from: New Delhi)
                                DTDC CONNAUGHT PLACE BRANCH, 9, SCINDIA HOUSE, CONNAUGHT PLACE, NEW DELHI
                                Booked for: Hyderabad
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  S
                                  Swati Gupta
                                  from Bengaluru, Karnataka
                                  Aug 14, 2008
                                  Resolved
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                                  i had sent card with rakhi on saturday 9th august 2008 from DTDC(hosur road), Bangalore to New Delhi and the company ensured me that the courier will reach on Monday i.e. 11 august or latest by tuesday i.e., 12 august. upon the communication of failure of delivery, the company said that there was nobody at the address mentioned.
                                  i had written addressee's mobile no. and my own mobile no. on the envelope and without calling to re-check on either of the numbers they sent the courier back to Bangalore.
                                  nobody in DTDC is ready to take the responsibility for failure of delivery. they don't even realize how painful it is for me whose rakhi could not reach her brother.

                                  consignment number of the courier- B46826055
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    R
                                    ramesh kumar batan
                                    from Bengaluru, Karnataka
                                    Aug 13, 2008
                                    Resolved
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                                    i ramesh kumar batan had booked consignment no B46560087 to address naresh batan (adso) gujrat pin code no 370655 on 05/08/2008 fom marathalli bangalore (karnataka) india from dtdc courier office (office ph no 41264299, [protected])
                                    the details of pin code is as below

                                    OfficeName Naliya S.O

                                    Pincode 370655

                                    Status Sub Office

                                    HeadOffice Bhuj H.O

                                    Location Abdasa Taluk of KACHCHH District

                                    till date the consignment has not reached to its destination till today (14/08/08). the purpose sendindg through courier for fast delivery is gone waste. the non delivery of items is hampering me badly. kindly help me regarding this.

                                    my email id: [protected]@gmail.com

                                    ramesh kumar batan
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    i have posted a impartant letter to vilupuram address by your dtdc courier service. i have booked it on 23.12.2008. till now that letter not delivered to the right person. courier booking number. T30825219.
                                    kindly take immediate action over this.
                                    thank youu, ... very urgent
                                    I am Srikanth Maity I sent a courier to Birshipur on : 24.07.09. Consignment No : B54416319.But still not reach the place.So, please kindly do the needful.

                                    Thanking you,

                                    SRIKANTH MAITY
                                    [protected]
                                    pl find my document, most urgent, from Baroda to howrah, serampore. Posted on 30th 'July2009. No body in DTDC able to say any thing about my document status.
                                    DOC. No : A15708317

                                    DTDC in my view on eof the worst courier ever i seen. as no one is entertaining my problem in a good manner

                                    regards
                                    Ejaj Ahmad
                                    [protected]
                                    My Consignment B60925770 is hanging arround at Jaipur office from many days. No updates.
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                                      A
                                      Ashish Kumar Pandey
                                      from Delhi, Delhi
                                      Aug 4, 2008
                                      Resolved
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                                      Hi,
                                      I m writing this mail against one of the worst courier services, as I think DTDC is the the black mark on the name of the courier services.

                                      This is the second time I have suffered from this company, First incident was when I was expecting my appointment letter from Nagpur to Jabalpur, the distance between both the cities is 270 Kms and the company has send me the appointment letter a week before the appointment but I was unable to receive it and they have given me duplicate offer letter before joining. After that I have worked with that company for about 10 days and till then I haven't received that letter and I have left the job after working for something 10 days and when I have pressurised the courier office at Jabalpur the guy reached early in the morning at 7 AM and gave that letter to my mother who bymistakely received that and signed the POD without putting the date and time, otherwise I would have appealed against the company in the court. The duration for delivery was something about 20 days for 271 Kms if a guy would have started walking from Nagpur I would have received the letter withing a week. I have even followed a lot for the appointment letter but nobody bothered from their side, also I have called at their office at Banglore but I was unable to talk to any senior official.

                                      The second case is the latest one which by mistake my brother has booked his importand assignment letters from Delhi to Jabalpur by DTDC (worst courier) it is almost a week those important documents haven't reached to the destination. I am quite confident these mistakes are due to the Jabalpur Franchise, but its totally the companies fault because its the companies assigned franchise.

                                      I am Ashish Kumar Pandey the sufferer.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Docket No. Z 77405525 I had sent a courier from Noida Sector 33 to Bhopal on 24.10.08. The courier had not been delivered upto 29.10.08. Since it was carrying 'Tikka" for Bhai Duj festival which was on 30.10.08. we contacted the Bhopal branch of DTDC and also their franchisee and requested to deliver the envelope at the earliest in the morning. However till 4.00 p.m. today (30.10.08) the envelope was not delivered and your Bhopal office is not giving proper reply. The franchisee is not responding to our call. The urgency of delivering is not realised by your office. If the envelope cannot be delivered in six days from NOIDA to Bhopal, what is the use of sending it by a reputed courier.
                                      Earlier also I have sent many letters / parcels through DTDC and almost all have been delivered in time, except for Bhopal where previously also my letter has been abnormally delayed by DTDC Bhopal office. Kindly enquire and give me the reason.
                                      Ankit Magan
                                      [protected]@rediffmail.com
                                      [protected]
                                      dis is d worst courier service available in india.it is the most dishonest courier service n never trust upon it.i was sent rs 700 cash frm kota, rajasthan.it was despatched on 22nd nov, 2008 n wen i opened it on 25th nov, 08 i was shocked 2 find d envelope empty.i really needed d money n 4 me rs 10 is also imp.i m really tensed abt it n i m unable 2 solve dis prob coz m really need of money.y tese courier services play wit people's lyf i dnt knw.pls help m out how 2 overcome dis crisis.m really need money n it was a really big amount 4 me.
                                      pl delever this coriur pod no m[protected] durg to bhopal
                                      still my courier donot reach jabalpur which was send on due date[protected]
                                      and my receipt no. 21320
                                      please kindly reply on my mobile no. [protected]l
                                      or E.Mail id.-dr.[protected]@yahoo.com
                                      Any type of solution or refund my money,
                                      Waste due to your poor service
                                      I agree. DTDC is the worst courier and the Jabalpur branch is typically horrendous. I haven't got a Rakhi that was sent to me and its been almost a month since it was sent.
                                      I have been couriered some import item and it hasnt reached me in past 1 week.

                                      DTDC is the worst courier service and it is better in my opinion to use EMS Speed Post. Far better and cheaper option.
                                      To
                                      the manager
                                      baddi
                                      H.P
                                      I would like to say that i have sent the packet to Gandhidham on 25/08/2010(No.F[protected], still it has not been delivered.
                                      please acknowledge the same.
                                      This is the worst courier service .Those who are going for DTDC pls go for other option .Iam staying in chennai city i.e velachery and my friend kept a courier on[protected] and i did not got courier more than 15 days .when iam trying to call the courier office the courier person is telling that the door was locked and they send back to hyderabad.

                                      Received Damaged parcel

                                      My sister had sent me a parcel of a pair of shirt and a pant, which I received in a very bad state. The clothes were totally (tore) damaged, seemed like some vehicle ran over the parcel.

                                      HAVE NOT RECEIVED MY PARCEL

                                      My tracking no is z26901924. tracking on website shows dt my parcel arrivwd in the city on 14th july. bt I hvnt received it yet. wts d problem??
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                                        Pradip Routray
                                        from Mumbai, Maharashtra
                                        Jul 30, 2008
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                                        1. Consignment No.S35713250, booked on 25/07/2008 from Mumbai-64 to be delivered at Mumbai-37 is still not delivered at destination.
                                        2. Numerous email complaints have no effect on them. No follow up action by Customer care.
                                        3. Office of booking said packet was delivered but after fifteen minutes said packet was delivered at wrong address.
                                        4. Head office seems to be hardly concerned. There's no link to file complaints/refunds.
                                        5. How does one file for refund/damages? Thanks.
                                        Sir,
                                        DId you get your stuff back after complaining here.
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