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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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N
nirajshah78
from Pune, Maharashtra
Feb 20, 2009
Resolved
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I have already launched the complaint on the DTDC site my no is FDB0021667. There is no proper response from them till now. The DTDC franchisee person misbehaved with me and told me he wont give me my courier.

In the morning I received the phone call from[protected] and started telling me there is courier for you and its from some school and i was waiting for that it was an interview call letter from school. The person who called me he told me that the courier is from school and kept the phone I just thought it is from call from school and they intimated me. When in the evening I came to home around 6:30 pm and enquired with watchman, he told me there is no letter for u. I called back on the same no. then i came to know its from DTDC courier service and the boy who called me is not here and he told me to come on 2nd day. as it was important call letter for me i just asked him his place and went to take the courier personally. The person was very rude on the call then also i just ignored. He started shouting on me on phone whats your problem? dont u understand u have to come tomorow. When i entered this franchisee the person again started the same thing " I told u to come tomorrow you came right now there is no courier at my sight. The boy has taken the courier with him and will come tomorow and u can take the courier at 11 am in the morning'. Then I started dont you know how to talk with customer and then both o[censored]s started shouting and he just told me I wont give your courier and whatever u want to do u do it.

The problem was I cant come out of office in the office time so tried to collect it in the evening and the person strated shouting and it all happend. I dont know what kind of services they run and they dont know how to talk to customers.

Thanks & Regards
Niraj Shah
Aug 13, 2020
Complaint marked as Resolved 
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    S
    sathishchandran
    from Bengaluru, Karnataka
    Feb 9, 2009
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    Dear Sir



    I have booked a packet to LIC, Perambra on November 4th 2008(with a DD from Federal Bank for an amount of Rs 7697.00 being my LIC premium) from DTDC Elamkulam (Kadavanthra, Kochi) as per the receipt[protected].The addresses on the cover are very legible and full with pin codes

    To:-

    “ The Manager, LIC of India, Jeevan Jyothi, Kuttiadi Road, Perambra, Kozhikode 673525.

    From:-

    “R.Sathishchandran, Akathootmadappad, Cheranellore, Ernakulam. 682034

    On 4th February 2009 a got a communication from LIC Perambra stating that my policy is lapsed and has to remit Rs7901.00 to revive the policy. Then I contacted the LIC people from Kochi to Perambra and enquired about the cover I sent through DTDC and found not delivered yet. Then contacted your Kochi Br and heard that the cover had been returned as “non service area”.

    I’m surprised to hear that the delivery or return is not done due to “lack of phone number” on the cover which carry full address with PIN codes.

    I spend Rs.15.00 for the “funny exercise”.

    If LIC didn’t have informed me the lapsation of my policy, I would have lost the DD for Rs.7697.00 which I have entrusted to DTDC and my Policy also.

    Whom should I blame?

    The poor citizen like me who opted DTDC with Rs15.00 than Indian postal dept. with Rs 5.00 (who serve if the address is little less)

    Should I understand that DTDC don’t have any responsibility to inform a non-delivery to a client with full address?

    If the phone number is COMPUSLSORY, it could have been rejected by your agency/it could have been indicated on the parcel.

    Why it has been accepted for booking.

    Why a post card has not been posted to inform the non-delivery in the given address. (That too could have been charged at the time of receipt of cover at the counter or forgo/fine your agent Rs 5.00)

    ILOST

    1) Rs .15.00 to book

    2) 2 STDcall s to LIC, Perambra

    3) 4 Local calls to DTDC

    3) Rs. 204.00 excess as I delayed the payment from November 4th to February 2009.+Rs 29.00 DD charge for the excess amt.

    4) Moreover the trust in DTDC.

    Hope you may look into the matter and do the needful to redress my grievence

    Regards

    Sathishchandran
    Aug 14, 2020
    Complaint marked as Resolved 
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      S
      S Anand Shanker
      from Mumbai, Maharashtra
      Feb 2, 2009
      Resolved
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      I feel very sorry to post my complaint against DTDC Courier, Mumbai. I had sent a courier to Jatni, Orissa with No – M37132846 on 24th Oct, 2008 from their Borivali, Chandavarkar Road office.

      This consignment is still undelivered to the addressee with the reason that consignment has been intercepted by Sales Tax authorities at Kolkata.

      I have been following up with Mr. Anand Patil CSS & Mr. Debasis H B, AGM Mumbai on a regular basis. I have sent a series of mails to both of them, but they just replied and never acted. I have been making frequent phone calls to them. They are now asking for some penalty. I am being cheated.

      I am now fed up & irritated with their unconvincing reply. Every time they assure me that it will be done in 4-5 days but 3 months period has already lapsed. I am not sure whether my courier will ever reach.

      I thought of highlighting this issue for public interest. I am surprised to witness this kind of pathetic, callous, irresponsible attitude to take customers on ride.

      I wish to use your platform to raise my voice so that similar incidents are highlighted and customers are not taken for granted.

      I expect my courier to be delivered or returned back to me with penalty for delay. Also a strict action should be initiated against them to avoid any repetition.

      You can get back to me on [protected] for further details.

      S Anand Shanker
      Borivali, Mumbai
      Aug 14, 2020
      Complaint marked as Resolved 
      I sent a ( RAKHI) cover to dist-khagariya state -BIHAR
      PIN CODE-851204 on 1708/2010 WITH CONTIGENT NO
      A[protected].
      but still cover not delivered on my given address inspite of my regural follow up with courier. I have paid rs 60 for that cover so that my rakhi delivered on my given address at time . it is very bad experiance for me

      MY CONTACT

      ASHISH RANJAN SINHA
      SBI HARNI ROAD BRANCH
      VADODARA
      [protected]/ [protected]
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        M
        Manisha
        from Lucknow, Uttar Pradesh
        Jan 31, 2009
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        DTDC Franchisee jalandhar ( near SkyLark hotel) ask for very unreasonable price for courier.
        when I send the parcel ( less that 250 gm) from Gurgoan to jalandhar, it cost me Rs 35. When I asked the same parcel to send from Jalandhar to Gurgoan, they asked Rs 100. I asked them to show me company price list which they did not show and with too much of overconfidence said that they will change Rs 100. Do whatever you want.
        Aug 14, 2020
        Complaint marked as Resolved 
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          A
          ASHUTOSH KUMAR
          from Pune, Maharashtra
          Jan 22, 2009
          Resolved
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          Dear Sir,


          Most regret to express my views about DTDC that they even dont bother about the customer. They just ignore the customer. On 17th January09, My father send me by DTDC courrier from bihar to chennai. they told that it will reach upto 21th january but till now i did not received. I do not the status even. they have given the some recept. my father send me certificate through the DTDC courier.
          no- K33027163
          plz reply me send me report of the courier through mail as soon as possible. I am very frustrated about that..
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear Sir,

          Most respectfully informing you that i have booked a courier from noida to azamgarh on 24th Jan. 2009.
          They assured me that the courier will be deliver on Tuesday(27th Jan. 2009). But status is showing from last two days that courier is in transit from Varanasi.
          I don't think that Azamgarh is too far away from Varanasi to take three or more days to deliver. it is only 96km from there. And till time courier is not deliver. I think it is better to use speed post rather than DTDC courier. Please do the needfull. no. z83572446.

          Md. Shafique

          Noida
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            K
            Kamalasrinivasan
            from Bengaluru, Karnataka
            Jan 2, 2009
            Resolved
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            Hi, there,
            A letter containing a draft sent on 10 th.Dec from Bangalore delivered in Chennai on 17 th.dec.On phoning and questioning initialy they sent a mail stating that the matter is under investigation .But on 20 th. they said/mailed me that it has already been delivered on 12th.Dec itself., according to the computarised message.But acutaly the man has been keeping it for 7 days and delivered it only on our persistant calls.I got a evidence for it ;from the man delivered' it onbehalf of the man who is suppose to deliver.
            Kamala
            [protected]@gmail.com
            Aug 14, 2020
            Complaint marked as Resolved 
            May I request you to inform what is the time required to deliver a letter within a distance of 5 km. If the letters to the others are delivered of same range, may I lodge a complain.
            Yous sincerely,
            P.C.Kole
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              A
              Arunangshu NathSarkar
              from Delhi, Delhi
              Jan 1, 2009
              Resolved
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              On 30th of December, 2008, I mailed a greeting card to Kolkata from DTDC's Magarpatta (Pune) brance, .
              Inside the envelope, there were some gift vouchers and some other valuable papers.
              It reached Kolkata on 1st of Jan, 2009 and handed over to the proper person. But inside the envelope, there were only the greeting card, all other items were stolen. It was quite clear from the envelope that it was opened before delivering.
              Its not the first time the same happened with me regarding DTDC. 1 year ago I posted a calculator, and it was declared also. But the same was stolen too.
              DTDC is full of corrupt employees/franchaises or the company dont care about customer.
              Aug 14, 2020
              Complaint marked as Resolved 
              Hello Team,

              I was called to receive the returned product but when i came to receive the product the item WD 2TB Hard Disk Blue Color was missing and instead of that stones were present inside the returned packet.

              The item was shipped on 1st October 2014 and was to be delivered till deadline 8th October. As per the online status it is showing that the delviery was attempted on 6th October but the concerned person was not available though the address was correct.

              While shipping the item was opened and verified by the DTDC Supervisor Mr.Prakash Ghatbande and was again packed and shipped and the shipping receipt was provided to me. The tracking number is F08325934. When i received the item i opened it in front of Mr.Prakash Ghatbande as it was given by him only to me. That time we both saw that there was Hard Disk Missing and instead of that Stones were sent.

              As discussed, please find the attached snaps of the stones sent instead of Hard disk. The delivery address was of Haryana as below :-
              Name :- Yogesh Ranga
              Address :- Rahul
              H No - 189/26,
              Siddharth Colony Delhi Road,
              Sonipat - 131001,
              Haryana INDIA

              Request you to take the strict action regarding this as this is causing losing faith to customers. Please keep updating me about the status.

              You can call me @ [protected]/[protected] if you need any information from my side.
              My address is as below :-
              A/81, 328, Avinash Ankush Consultancy,
              Jijamata Nagar, G.D.Ambekar Marg,
              Kalachowki, Mumbai -400033

              Regards
              Avinash

              Mail Handling and Theft of Consignment - Comment #2071894 - Image #0
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                A
                A.V.S.Menon
                from Pune, Maharashtra
                Dec 20, 2008
                Resolved
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                Dear Mr.Subhasish Chakraborty/Mr. Gautam Basu,



                Please note that I have booked the following consignments to Kerala on 1st December, 2008 and the details are as under:



                Sr.No. AWB No. Date of booking Place of booking Remarks


                1. M[protected]st Dember, 2008 CBD Belapur, Not yet delivered

                Navi Mumbai



                2. M[protected]st December, 2008 CBD Belapur Delivered after

                Navi Mumbai 11 days[protected]



                3. M[protected]st December, 2008 CBD Belapur Delivered after

                Navi Mumbai 6 days[protected]



                I have contacted your customer service help line Mumbai/Navi Mumbai so many times for getting the information and I got these information today only(i.e. after 20 days). Your customer service dept is not able to answer my question for delayed service.



                I would request you to please look into this matter and give me a satisfactory reply. I deeply regret to note that your service has worsen then postal dept. I spend more money for sending these letters through courier to deliver the destination immediately but your service was very pathetic.

                I sent so may e-mail to their office and talked over phone, but till now I have got any reply from your office
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear Sir/Mam,



                I would like to inform you, I am gurbaksh singh from chandigarh SCO-116 Sec-47C.
                one my courier doc no. Z94071622 date 8/07/2009 dispatch from ludhiana to chandigarh
                till now not recived.
                so its request to you kindly consider my problem.
                I am waiting your Reply:---


                Regards:-
                Gurbaksh Singh
                +91-[protected]

                DTDC — Non delivery of courier after 6 days also.

                A courier envelop containing very very urgent and important documents was being booked on 26th Nov'09 in Faridabad for Jaipur but today on 1st Dec.'09 still it is not being delivered and when asked they replied that they will revert after one day as they are not having delivery executives in Jaipur to deliver or so. We booked the important documents with DTDC keeping their brand name in mind but were not aware that they will provide the worst service to us.
                I know that anyone will do nothing against them but its my right to bring it into notice to get my doucuments and the loss accrued due to delay.
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                  D
                  Dheeraj Kaul
                  from Mumbai, Maharashtra
                  Dec 15, 2008
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                  I sent a courier through a DTDC franchisee from Pune to Jammu (Tawi) on 22nd October, 2008. Since today, i.e.15th December, 2008, DTDC courier team - either Pune or Bangalore never responds to my calls or mails. I have received just 3 e-mails in lieu of multiple e-mails and daily phone calls. I have spent more than 400 Rs. on phone calls to DTDC offices, while the actual consignment was worth only 250 Rs. Still the office people are not doing anything as yet about the consignment. The consignment was finally declared lost in last week, but still nobody is responding yet saying that they cannot do anything immediately, forgetting that almost 2 months' time is not an immediate time.
                  Now, I not only want my courier fee and consignment worth, but my bill amount as well.
                  My consignment number - DA758792
                  I sent one article to Belapur, Navi Mumbai on 18.8.2010 from Bhubaneswar Branch Office. It was marked as " out for delivery " when I tracked on 21.08.2010, but today, the said consignment not received as it is understood by the person to whom I am sending.
                  Please let me know where about of the consignment No. F05198072

                  sanjukta.[protected]@gmail.com
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                    S
                    Sunitha Bharathan
                    from Bengaluru, Karnataka
                    Dec 12, 2008
                    Resolved
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                    I had sent a courier through DTDC couriers in Bangalore on 5th December 2008 (Tracking Number - U[protected]. The document was expected to arrive at Edappal(Kerala) by 8th December 2008 as per the promise of the person who booked the courier. The courier was to be sent to the Canara Bank, Kuttipuram Road, Edapal. I enquired 2 days after the expected date of delivery and got a tracking information that the courier had reached the Calicut office in Kerala by 7th. On Friday they said it will be definitely delivered and promised to call me on my mobile with the infoemation. But on receiving no calls, i went and enquired again. They said the courier has been misrouted. Its importand documents in the courier which was to reach the bank as early as possible and thats the reason I chose courier service. But I got a very bad experience.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    Document Courier — Delay in delivery

                    Please give a look on the following data, which is generated by your tracking system.

                    Consignment Details...

                    Shipment No.: Z72736861 Reference No.: N/A

                    Booked by: GURGAON, GURGAON On: Monday, July 07, 2008
                    No of Pieces: 1

                    Status: IN TRANSIT
                    For: NONE, 110034

                    This is not first time with me. Now it had become a routine job.
                    I had tried to contact at your wazirpur delhi branch, but no body is picking the phone.
                    Who is responsible for it?
                    Who will pay for it delay in deliveries?
                    I think it would be much better to delivered it by general post.

                    I am waiting for your reply.

                    canara bank document — document not delivered

                    sir, I am ashis mondal ,my add.new ADC hostel ,room no-324,NIFFT,Hatia,RANCHI.
                    I could not received my document,my document no-[protected].so plz. help me...
                    I too facing a same problem from Edappal DTDC branch. The parcel received at Edappal office on 25/07/2013 is not yet dispatched to me till this time(30/07/2013) Tracking number-R11061628
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                      A
                      Arvind Rana
                      from Mumbai, Maharashtra
                      Dec 12, 2008
                      Resolved
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                      I had send a parcel mumbai to dehradun but still is 6 days and parcel hav'nt recieved..when i called the Malad Branch they said we 'll check to the customer care so call after 1 hour still after that they said customer care is busy call more 1 hour ..when i called customer care they said wait for some time and they talking with there collegues for movie and dinner..after that they said we'll check and call u after 1 hour ...now its so many hours...no body knows from dtdc where is my parcel... now who is responcible for all this...
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      sir,
                      I have send one courier to Delhi given address...

                      To,
                      Rajiv Jha,
                      Serco infovision group
                      A-14/1, Phase-2,
                      New Delhi,
                      pin-110028,
                      i have send on 24th Dec, but my off people saying that it has not delivered till yet, plz have a check and revert...

                      [protected]...plz call me for details and update the status...
                      My freind have send a one courier to me at Central Coffee Resaerch Station, Chikmagalur, Karnataka from Sivasagar, assam. But till today i have not received. the POD no. is K33173832 dated 07.03.2009.
                      sir,
                      I have send one courier to Tanuku given address...

                      To,
                      G.Rambabu
                      Venkatrayapuram
                      Tanuku-543211
                      West Godavari, AndhraPradesh.
                      Cell-[protected]

                      i have send on 9th April, 2009 but my off people saying that it has not delivered till yet, plz have a check and revert...

                      From:
                      G.KAmeshwaar Rao
                      GaneshNagar, Chintal, Hyd.
                      Cell-[protected]
                      dear sir
                      my pan card is not delivered to me it is dispatched on jan 21 2009 by dtdc courior and cargo limited vide airway bill no. M39392216
                      so plesase give me detail of my pan card ..
                      thanks
                      yours faithfully
                      hemant
                      Dear Sir,

                      I send one packet courier 15 may 2009 friday to noida from lucknow but till date 20 may 2009 not courier delevired . Packet is very important but DTDC cargo delay and show the track delevired the bombay so tell me what can i do . consitement no. - Q18639389 please check and call me my no . [protected]
                      Dear Sir,

                      This Courier has been send on 8.6.09 by DTDC couriers from Mumbai, PO number - M[protected].But till now i havn't received this courier.

                      Thanks & Regards

                      Vinayak Sharan
                      M: [protected]

                      not sending in time till now

                      Sir, my consignment no is C51653009...I have sent it from pondy to assam on 22 jan 2014 but it has not yet reached assam.Kindly see to my complain seriously

                      No correct contact number of allahabad branch in dtdc website

                      my courier is very urgent & please deliver today immediately, right contact number is update in website

                      Transporter:DTDC..Consignment note no:. K71887564.date:.07/06/2014 Till the material is not dispatched

                      Transporter:DTDC..Consignment note no:. K71887564.date:.07/06/2014Till the material is not dispatched Saswata kundu> 16, D Tagore Castle St, Kolkata -700006, > M:[protected]
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                        P
                        Pooja Chopra
                        from Mumbai, Maharashtra
                        Dec 6, 2008
                        Resolved
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                        Consignment No.M38113901
                        I had sent gifts worth Rs 500 through DTDC, Vashi branch.The company charged me a hefty amount for the same, promising me that the gifts will reach Gandhidham within 2 days. It took more than a week for the packet to reach finally. One of the total items, worth Rs 300 was lost (or stolen) by the company; also the packet was tampered with!I believe the company is responsible for such bad practice and it is extremely unprofessional! It was my fiancee`s birthday gift and I am really upset :(
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Sir .
                        .please update your software with free customer service...I lost one of my corrier through this DTDC.I lost my booking no:, but i had from address and to address ...I asked them to search with the to address, but they told us...there is no option withpout the booking number.Please update your software search facility so that user complaints can be recified as early as possible...Really it is a mental torture for allt he customer...

                        Thank you,
                        Remya.C
                        c/c no:V01466581
                        we found a curior from meridian mobil in which a mobile handset .and realy it was sent us by meridiant but due to lack of responcibilty by dtdc or its stafe cheating we found empty box, box was packed by dtdc seal but chalan was not in sesl.you can say mobile was stolen by dtdc stafe and we are feeling uncofertable because we lost our mobile
                        plz take acction acction about this matter
                        Consignment No.VO1920608
                        I had sent gifts on Date 14 sep through DTDC PLUS.Alongwith my gift i put Chocklates and Rose both item stolen by the company; also the packet was tampered !I believe the company is responsible for such bad practice and it is extremely unprofessional! It was my fiancee`s EID gift and I am really upset :(
                        I have also send mobile which was stolen by the company and they are frowning on me...It's ridiculous. This company doesn't have any sense of business. They don't know how to handle customer and have practice to temper with the packing.

                        passport

                        passport servies
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                          M
                          mani
                          Nov 26, 2008
                          Resolved
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                          Resolved

                          I wanted to send a courier to Chennai. (i'm from bangalore).
                          When i checked with the DTDC domlur branch they told me to book it in special in which it reaches the other side by next day morning within 10 am. They charged Rs.120/- (whereas the normal charge is Rs.60/-). It is double the normal charge and i paid since it reaches early morning.
                          But when i checked with the party to whom i sent the courier, he was not received even at 1Pm the next day. When he approached the local DTDC chennai office, they told him to come and collect from their office.
                          DTDC courier service is the worst i have never experienced with any other courier. Also they are cheating the customer by forcing them to go for special delivery (which will reach late) and taking the money double as normal.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          I sent a courier to USA on 8.3.10 (documents) from Thodupuzha, Origin office code ROCOK, Thodupuzha, by Airway bill N92851324 . They have charged me Rs 1, 540/- (less than 500 gram). I want to know weather they have cheated me.
                          Regards
                          paul
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                            P
                            Pradeep Kumar
                            from Meerut, Uttar Pradesh
                            Nov 19, 2008
                            Resolved
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                            Resolved

                            My Courier Number is Z80006435. My relatives couriered an important Wedding card on 6th November from Ludhiana.
                            On 15th Noember DTDC exec called my wife to ask about the house number details due to some problem. After that he assured us to deliver it on the same day. After waiting 2 days we contacted at the same number. People just don't recognise and trying to mould up the things. They provided their manager number which is always switched Off.
                            Today is 19th November, we haven't received courier yet.

                            DTDC is purely a fake organizatino with lack of management and responsiveness towards customers.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            my recipt number is k32549413 in DTDC courier services. My courier has already reached bangalore on 19/01/2009 but still neither they called nor delivered my courier and when I am trying to call at the given mobile number nobody picks the call. Plz take an action against them.

                            Thank you
                            POD NO. K34392095 couriered from Bokaro Jharkhand dt 16.05.09
                            POD NO. K34392095 couriered from Bokaro Jharkhand dt 16.05.09
                            My Courier Number is Z92239125. My relatives couriered an important "DU Admission form" on 2nd June from Delhi.
                            On 4th June DTDC exec called my mother to ask about the house number details due to some problem. After that he assured us to deliver it on the same day. After waiting 2 days we contacted at the same number. People just don't recognise and trying to mould up the things. They provided their manager number which is always busy.
                            Today is 9th May, we haven't received courier yet. And last date of summision du form is 15.

                            DTDC is purely a fake organizatino with lack of management and responsiveness towards customers.
                            I have send a documents through your courier to Jhargram, West Bengal(pin No:721507).My receipt no is
                            A15927590 dated 30/07/09. But it is not still received.Please give me the status of this document.

                            ITEM NOT YET DELIVERED

                            THE ITEM WAS SUPPOSED TO DELIVER ON MONDAY i.e on 12.1.15 BUT STILL WE HAVE NOT RECEIVED IT

                            Can't track my Docket

                            I can,t track My docket no-Z7296234 from DTDC courier, Please tell me the way that I can find my courier safely.
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                              C HARISH GOWDA
                              from Bengaluru, Karnataka
                              Nov 18, 2008
                              Resolved
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                              Dear sir,

                              my father Mr. CHIKKAHONNIAH applied for the pan card 04/08/08 still we didn't received the pan card to our communication address.
                              We got the pan number in this site with the cupan number

                              pan number : AKJPC5445L


                              kindly let me know the delivery status of the pan card to my mail ID and my contact number : [protected]

                              RGDS
                              Harish gowda
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                D
                                Dr Saras Kempraj
                                from Pune, Maharashtra
                                Nov 3, 2008
                                Resolved
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                                A package was sent from Pune on the 25th october 2008 and to date 3rd November 2008, there has been no delivery...How could a package addressed to Mysore go to Hyderabad???????Just shows that the company does not care for its customer...DTDC SHOULD BE BLACKLISTED AND THE CONSUMER COURT SHOULD INSTRUCT THEM TO PAY UP FOR THEIR DTDC: Delayed, Tardy, Deficient, Cheating services...that's what DTDC stands for!!!...
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  R
                                  Rohan Jain
                                  Oct 26, 2008
                                  Resolved
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                                  Resolved

                                  I couriered some of the items thru dtdc from hyderabad to ahmedabad.
                                  I had packed all the items in one single gift wrap and kept all the items inside the pack. Items included decorative candles, clothes, 2 perfumes and a watch.
                                  But when the consignment was delivered to the recipient in ahmedabad, the watch was missing from the consignment
                                  The perfume bottles were open.
                                  This is something intolerable from DTDC, or from any courier service. They have opened the consignment and took the items out and again gift wrapped it as it was before. When enquired about it from DTDC, the answer came was now watch cannot be recovered. Ahmedabad DTDC says its missing from Hyderabad, and Hyderabad one says its missing from Ahmedabad.
                                  Can anybody help me in this regard. I can go to any measures inorder to screw this people up.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  DTDC — gifts missing from delivered consignment

                                  Consignment number M38593183

                                  COMPLAINTS:
                                  it took more then a week to deliver the stuffs
                                  4 OUT OF 6 CHOCOLATE PACKS WERE MISSING
                                  1 OUT OF 2 COOKIES PACK WAS MISSING

                                  irony is that consignment seemed to be untouched, they are so expert at this ...
                                  DTDC..
                                  i feel sorry to say u guys and quality of service u provide
                                  for some hundred of bucks u are loosing loyal consumers
                                  Indian post office is certainly doing a more quality job ...

                                  DTDC — packed consignment delevered with gifts missing

                                  Consignment number M38593183

                                  COMPLAINTS:
                                  it took more then a week to deliver the stuffs
                                  4 OUT OF 6 CHOCOLATE PACKS WERE MISSING
                                  1 OUT OF 2 COOKIES PACK WAS MISSING

                                  irony is that consignment seemed to be untouched, they are so expert at this ...
                                  DTDC..
                                  i feel sorry to say u guys and quality of service u provide
                                  for some hundred of bucks u are loosing loyal consumers
                                  Indian post office is certainly doing a more quality job ...
                                  i have faced a similar problem of missing items from my consignment no K34974583 on 4th of may at Rourkela. and i am equally angry and helpless
                                  Courier Serivice.

                                  cant deliver local courier in a week.

                                  what rubbish
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                                    Rahul Khandelwal
                                    from Pune, Maharashtra
                                    Oct 23, 2008
                                    Resolved
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                                    Email sent to DTDC office. Reminder also send but no reply till date.

                                    I would like to draw your attention to the excess charged by your office. When contacted your staff declined to accept the low rates as mentioned on the website.

                                    The link is as below

                                    http://www.dtdc.in/subpages/services/tariff.html

                                    On enquiry to Ms. Pinki (your staff at Mumbai Office) as to whom to complaint… My call was put on hold for more than 15 minutes and later the person kept me waiting for another 20 minutes to get explanation from within office. Later I asked her to call me back with details explanation.

                                    Please note that your office at Tulsidham Thane charged me Rs. 60.00 for an envelope (less than 100 Gms) for Nagpur. Your office informs me that the tariff is Rs. 50.00 only. Whereas the tariff states charges of only Rs. 20.00 + 18% FSC + Service Tax, for delivery within state. Explanation to being charged Rs. 60 as against the calculation is awaited.

                                    No person in DTDC is concerned and co reply has been received by me.

                                    Kindly takle up the matter.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    I had sent an envelope weihing less than 250g. to Chennai from Thane by DTDC; even though their website shows charges to metros as Rs.60/-, I was charged Rs.70/-. I lodged a complaint with the company with all the details. They informed me that they are investigating and will let me know. I am waiting for their reply for almost two weeks.
                                    In the meantime, I sent another letter by courier to Chennai.from their Ghatkopar east office;even though the envelope was less than 250g., I was charged Rs.75/- saying that the charges vary from office to office. As I know that complaining to DTDC is of no use, I have now decided to stop sending through them.
                                    I would like to know courier service which is reliable and has uniform charges at least in the same city branches.
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                                      babloo81
                                      from Bengaluru, Karnataka
                                      Oct 20, 2008
                                      Resolved
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                                      Resolved

                                      I had purchased a pen drive online from ebay and the seller sent it to me through DTDC courier. When I received the courier and opened it, I was shocked to realize that the product was missing from the packing. The cas inside was cut open, pen drive taken out and the pack put back in and re-sealed the envelope from outside. After lots of to and fro with DTDC, it came up that the product was stolen in transit. When it was put in courier at Delhi it weighed 0.2kg but by the time it reached Hyderabad it weighed only 0.145kg. In spite of this weight difference the company just delivered the product without checking the reason. After lots of deliberation, DTDC agreed to reimburse the amount to the seller in Delhi. So, the seller re-sent me the product again. To my shock, I relaize the same thing has happened again, product was taken out and re-sealed. This time I checked the consignment before signing the delivery sheet and so didnt sign the delivery sheet. When I wrote a amil again to DTDC, these guys are so irresponsible that they keep passing the blame around from one department to another but nobody cares that this is happening for the second time in succession. If a reputed company like DTDC can be so shameless I cant even imagine what is happening with other smaller companies. Till date nobody has even bothered to call me and explain in spite of complaining twice and sending repeated reminders. I have spoken even to th managers in the company and still no response. Till date I have not received the product or the reimbursement from DTDC for the second time theft. The delivery sheet is not signed and still they dont care why the product was not delivered. When I track the item on the website, it says "Out for delivery" since the last 10days. This is a very horrible experience and heights of shamelessness and irresponsibility from DTDC.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      DTDC — lost of pendrive from the courier envelope

                                      hi,

                                      i have booked one courier on 26/4/09 from sagarpur dtdc.the couier consist of two 4Gb pendrive.the cost one pendrive was Rs 400.when the courier was received at the destination address one pendrive was missing.i made several phonecalls worth Rs 150 but to no avail. i have made many visits to the DTDC but unable to get my pendrive.plz help
                                      docket no-z 0344896 dated-5/11/2009

                                      DTDC Courier — Product stolen by DTDC

                                      I ordered a product from shopclues.com & the product got shipped through DTDC. My shipment number is Z92215856. I got the parcel tampered & the product stolen from inside it. Those guys very cunningly opened the package & applied a transparent tape so that it looked absolutely intact.
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                                        A
                                        a aziz
                                        Oct 16, 2008
                                        Resolved
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                                        now approx 3 months has been over, no any positive response received from DTDC couriers ltd, till date. my 2 laptops damaged by dtdc during delivery to indore from mumbai are still lying at agarwal estate, jogeshwari west DTDC office/branch. i have written letters to all administrators including bangalore but no response till date. (following is the compain letter written by me to dtdc)
                                        i dont have much money to go to consumer court. please help me. thank u.
                                        SUB: REQUEST FOR DAMAGES REPAIR
                                        REF: CONSIGNMENT NO. D00614074 DTD 23.7.08
                                        Sir, With reference to the above, it is here by requested to
                                        repair the damages happened during delivery from Mumbai to Indore by your courier company. I have dispatched 5 nos of laptops from Jogeshwari west DTDC office to IT rescuer, deepesh sharma, 163/3 flr, dawa bazaar, Indore, MP, for software upgradation, but 2 laptops (acer 4000 series s/n lxt530c0124440aa35em model no. 4000nlci and lenovo 3000 n100 type 0768 a39 sn l3-en196) has been found damaged during delivery. Consignee IT rescuer, deepesh sharma informed me the fact and the indore DTDC courier branch has accepted the damage and the laptops has been sent back to DTDC jogeshwari west office. The cost of each laptop mentioned in the declaration form was 40000/- each, but when I saw the declaration form at jogeshwari west DTDC office, the altered/modified declaration shown to me, I surprised to see the form presented before me. Now I request DTDC to handover my laptops computers by repairing the damaged parts like screen, key board and other hidden internal damages. I need my laptops in the same perfect working condition which I have dispatched. Please do needful and repair the damages as soon as possible because these laptops are used for my office and without laptops my business is affecting very much. The jogeshwari west DTDC office is not co-operating me in this matter and says you will not get anything from us, take your laptops back. This is not a good reply. I did trust DTDC couriers, please do justice with me. Thanking You, Yours truly, A AZIZ KHAN (CONSIGNER)
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        pacific courier ltd — dispatch laptops

                                        Respected Sir,
                                        My Name is Siva

                                        I received the below mail ( i won 1,000,000 gbp & two laptop)

                                        Parcel Department

                                        Dispatch Officer

                                        Noble House

                                        17 Smith Square

                                        London SW 1P 3JR



                                        Order No:010847

                                        19th-06- 2011


                                        Dear Client



                                        You are Welcome to one of the most trusted and reliable Parcel Delivery Company Worldwide.

                                        This is to inform you that your Dispatched parcel and our delivery agent would arrive

                                        Tomorrow Monday 20th June 2011 alongside your parcel containing your Demand Draft (1,000,000/ GBP )

                                        Which is over over seven Crore rupees (70,449,159.71 INR) after conversion and
                                        other legal documents as well as a Two HP Laptop.



                                        You are to make arrangement for the custom clearance fee of 25,000.00 India Rupees(twenty five thousand
                                        India rupees)Billing charge for custom Duties demanded by The Customs Authorities at The International
                                        Airport in your Country payable at the port of entry.


                                        Once our Delivery officer Diplomat Teddy Adams arrives He would pick up a mobile Line and give you a call from
                                        the Airport to inform you of the mode of payment of the above stated charges.


                                        Note that unless the clearance charges is paid by you,your parcel will not be release for onward delivery by
                                        our agent at your stated home address.


                                        Diplomat Teddy Adams would proceed to your home after parcel release by Custom clearance Department at
                                        the port of entry into India and Once verification and identification of your details as it regards the authenticity
                                        of your address is done ,your parcel would be presented to you While a photo snap is taken with your family
                                        members for record purpose.


                                        You are expected to proceed to your local Bank with Diplomat Teddy Adams after parcel presentation formalities
                                        for DRAFT CLEARING AND CASH PAYMENT to your local account.


                                        Yours Faithfully
                                        Mr. Sylvester Steve
                                        Tel:+[protected]
                                        Tel:+[protected]

                                        then i paid 25,000.00 clerance charges to teddy adams which account no. he given

                                        three days back again he asking 45,000.00 conversion fee but i am not able to pay

                                        and then i am asking to despetch laptops but he was not accepting to dispatching that.

                                        how to recover my amount from them or where we complaint on them

                                        give me suggestion to me as soon as possible.

                                        my e-mail : [protected]@gmail.com
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