[Resolved]  DTDC Courier Service — Hopeless Service.

Address:Bangalore, Karnataka

I would never encourage anyone to use DTCD courrier service in time o[censored]rgency...they are careless and hopeless and very poor customer service.... I am eagerly waiting for a consignment from Pune to Bangalore...which was posted on 23 of May.... it reached to Bangalore DTCD office on the very next day...and it is more than 8 days and has not reached to me yet... neither they respond my call properly...I will never ever ask any of my clients to send anything through this service ...

Additional Details... P15710274

Mon, May 23, 2011 VIMAN NAGAR MASTER FRANCHISE, PUNE NAGAWARA BRANCH, BANGALORE Dispatched via Manifest # P1884773

Tue, May 24, 2011 PUNE, PUNE NAGAWARA BRANCH, BANGALORE Received via Manifest #

Sat, May 28, 2011 NAGAWARA BRANCH, BANGALORE BABUSA PALAYA, BANGALORE
Out for delivery via Manifest # 26926 P1884773
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Aug 13, 2020
Complaint marked as Resolved 
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DTDC Courier Service — Absolutely hopeless customer support

I have a courier booked from greater noida to indore. The courier was from army institute of management. it was booked on 31th oct 08. and today 6th nov 08 i still didnt get the courier. when i called cust support, they asked for docked number. i didnt have docked number as it was posted in bulk from AIM. Even they havent received the receipt of the booking. When i was enquiring about any other way to track the courier on[protected], the lady on phone simply banged the phone. these recruited by such a multinational company do not know how to behave with the cust.
Dear Sir
>
> We have sent one document containing DOCUMENTS from Prithala, Faridabad
> to Patna
> The consignment no is Z98394146
>
> The address is
> Sri Sunil Kumar
> New Road Duzra
> Near Budha Colony Police Station
> Budha Colony
> Patna- 1
> Ph[protected]
>
> The document is yet to be received at my home
> Kindly do the needful immediately since it contains important singed
> papers
> which can be misused
>
>
> Sushil Kumar
> M/s Indian Oil Corporation Ltd(MD)
> Ph [protected]
That we have been booking consignments to Guwahati by AIR Cargo on freight paid Basis after paying heavily for AIR FREIGHT and with the assurance of delivery with in 2-3 days but we regret to inform you that goods are nor getting delivered even after 7 -8 days.
What we believe is that goods are booked on BY AIR basis with freight charged on air basis while goods are sent by road or surface.

Few Details are as under:

Docket no. Dated Booking station Destination

D[protected].10.10 Amritsar Guwahati
[protected] 04.09.10 Amritsar Guwahati
Z[protected].10.10 Amritsar Guwahati

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