DTDC Courier & Cargo Complaints & Reviews

Address: Patna, Bihar

I sent one courier from patna to delhi on 22nd feb 2011,But till date DTDC didn'tdelivered my courier on the destination Place.I called more than 50 times from customer care to dtdc francies but till date they people didn't respond me everytime they are telling me they will deliver today.DTDC is totally useless courier services.This is my very urgent courier but till date DTDC didn't deliver my courier. My courier shipment n0 is k46228578. Pleae kindly support.

Abhijeet Kumar
Mob:[protected]

Aug 13, 2020

Complaint marked as Resolved

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V

vishalsr19

We done a courier from Bawal to Amabala at dated 29-Jun-10 with docket no.-Z16415142.But we are still waiting for our consignment.We have consulted many times regarding this problem with the consulting person of DTDC of Ambala as well as Rewari and Zonal head of Delhi but we didn't get any satisfactory response with them.

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Address: Mumbai City, Maharashtra

SUB : Parce has received totally damaged & repacked

Dear Sir / Madam,
A courier has booked from chennai to mumbai on 21st Feb 2011. Consignment number : C 32767296. While booking the parcel was 500 gms and when the concern person reciving it it is only 250 gms in the middle someone has opened the parcel and repacked it and it totally damaged. When i am trying to file a complaint there is no proper response and nobody is taking the compliant as well.

Please give me the proper solution

regards
vinoth

Aug 13, 2020

Complaint marked as Resolved

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Address: Hooghly, West Bengal

Some one booked a packet for me from Delhi CN No Z31804574 on 21st Feb, which was most urgent category. This DTDC courier i believe the worst courier in the earth. to day is the third day, I havent receive my packet. The worst thing is nobody picks up phone and reply. I am completely in dark. My suggestion to others, pl depend on DTDC courier, they are the black spot in courier service in India.

Aug 13, 2020

Complaint marked as Resolved

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N

N.R. Krishna

from Dhone, Andhra Pradesh

Nov 6, 2014

Hi all,
I have sent document on 27.10.2014 through DTDC COURIER, malikipuram branch (CN no. H[protected] to kuwait. The courier service people promised me that the document will deliver within 4 working days, but still it is not delivered.
I tried cal to DTDC Courier centre people and customercare but there is no responce.
The document is very important to me.
I have lost my valuable time and money, can I have solution fir this?

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Address: Bangalore, Karnataka

Dear Sir,
I have made a courier on 12the feb 2011 from bangalore corporate office of DTDC courier company. Which was promised to be delivered to nagpur on 15th feb 2011 at any cost but still it is undelivered. when enquired they are not able to trace my courier. I am strongly harrashed by the customer care as iam calling them from last 5 days buit still they are not helping me.

Soughting your help.

Regards
Kamal Bhowtkar
[protected]

Aug 13, 2020

Complaint marked as Resolved

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R

Rajesh Kumar arora

from Kodungallur, Kerala

Aug 9, 2011

DTDC Bangalore -20 — Non delivery of consignment

DTDC seshadripuram Bangalore picked up consignment No. B74515765 from RITES Ltd bangalore on 8.8.11 for Gurgaon office of RITES Ltd ststing that it will reach by 1030 hrs on 9.8.11. On enquiry it was told that it has not reached still and may reach in next 48 hrs.
Is his the way courier works for dispatching to India capital Delhi close to Gurgaon ( HR)
Pl look into it.
Arora
[protected]

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K

kamkhoth

from Mumbai, Maharashtra

Feb 17, 2012

sir, i sent a parcel with Airway Bill No: b79707696 through DTDC to the following address "near oriental school i.t.i mualpui road aizawl,mizoram pin-796005" on 13th feb 2012. now they are telling me that they do not have a service in Aizawl. please look into the matter at the earliest.

the email communication is given below:
________________________________________________________________
From: CSS GUWAHATI <css.[protected]@dtdc.com>
To: [protected]@yahoo.com; CSS.[protected]@dtdc.com
Cc: cssmgr.[protected]@dtdc.com
Sent: Friday, February 17, 2012 8:41 PM
Subject: Re: Fw: Web Query: Con No: B79707696,Dated: 13-Feb-2012
Dear Mr.Shivan,

Due to withdrawn of Aizwal service, we are unable to fwd the shipment to Aizwal. So, plz advice.

With Regards
Anupam

----- Original Message -----
From: CSS.[protected]@dtdc.com
To: [protected]@yahoo.com
Cc: css.[protected]@dtdc.com ; cssmgr.[protected]@dtdc.com
Sent: Friday, February 17, 2012 6:49 PM
Subject: Re: Fw: Web Query: Con No: B79707696,Dated: 13-Feb-2012

Dear Sir,

We refer to your mail, highlighting the difficulties you have encountered with regard to your consignment and regret if our service standards have fallen short of your expectations and we have forwarded a copy of your mail to our concerned officials with a request to investigate your complaint, we request you to kindly bear with us, we will respond to you.

In the interim, we would like to thank you for bringing this matter to our attention, as it is feedback such as yours, which enables us to improve our services.

We do hope that we are able to restore your faith in DTDC.

Thanking you,
Yours faithfully,
For DTDC Courier & Cargo Ltd.,

K.Shivan
Sr.Executive Customer Support.

Cc : Dear Mr.Anupam, kindly check and fwd the c.ment to aizawl and arrange for delivery on asap.

Inactive hide details for <[protected]@dtdc.com><[protected]@dtdc.com>

To

<css.[protected]@dtdc.com>
cc

Subject

Fw: Web Query: Con No: B79707696,Dated: 13-Feb-2012

----- Original Message -----
From: [protected]@yahoo.com
To: [protected]@dtdc.com
Sent: Thursday, February 16, 2012 3:39 PM
Subject: Web Query: Con No: B79707696,Dated: 13-Feb-2012

A new Query has been received. The details are as below:
Airway Bill No: b79707696

Customer Name: s l kamkhohao
Customer Email: [protected]@yahoo.com
Booking Dt: 13-Feb-2012

Sender Address: ce-hc, bhel electronic division mysore road bangalore
Sender City: bangalore
Sender Zip: 560095
Sender Telephone: [protected]

Recepient Address: Linda khawlhring near oriental school i.t.i mualpui road aizawl,mizoram pin-796005
Recepient City: aizawl
Recepient Zip: 796005
Recepient Telephone: Linda khawlhring near oriental school i.t.i mualpui road aizawl,mizoram pin-796005

The Query is as below:

when i check on the web tracker it shows agartala. Dont u know the difference between aizawl n agartala??? The customer no at bangalore is not picking up the phone even after a million try. Can sombody tell me what the ******* is going on????

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Address: Jhajjar, Haryana

Sir,

A courier was sent from Mathura to Jhajjar (Consignment No. Z[protected] by DTDC courier on 9th Feb and the courier person promised to deliver it by 12th Feb. The courier was not delivered on time and when I tried to check its status online, I came to know that it was moved from Delhi Apex office of DTDC on 11th Feb to Jhajjar. I went personally to DTDC Jhajjar on 12th Feb and was informed by them that they have not received the packet. I contacted DTDC customer care on the same date and lodged a complaint but no response was given. I contacted DTDC on 14th Feb again (13th being sunday) and tried to track the courier but I was informed by DTDC Delhi Apex office that they are not having courier and I shall contact DTDC Jhajjr for enquiry. I contacted DTDC Jhajjar again and they told that they didn't have the courier. On being kicked between these two offices of DTDC I tried calling some senior staff of DTDC and then I was informed that the couurier was lying with DTDC Bahadurgarh which is not a destination of a courier coming to Jhajjar from Delhi Apex as per information given by DTDC staff.

They told that somehow that courier reached bahadurgarh and they promised to get it delivered on 15th. On 15th I again visited DTDC Jhajjar but I was told that they were not having the packet. As the packet was important for me, I decided to visit DTDC Bahadurgarh office which is 90 KMs away from my place.

I went to DTDC Jhajjar and collected the packet. When i came back to my place and checked it, I found that one of the article sent by courier was missing from packet.

I request you to please intervene in the matter.

Thanking you,
Prem Prakash Rai
NTPC-Jharli
Jhajjar(HR)

Aug 13, 2020

Complaint marked as Resolved

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Address: Gurgaon, Haryana

Hi Team,

my courier was sent to me as on 20jan-11from bangalore to Gurgaon to me and the consignment no is B68910609 but till now it has not been delivered to me since 25of JAn continuously i am folling and talking over phone but they are just misguiding me saying by today you will get it. but it is not happening and by 8-feb it was sent back to bangalore and when i ask the reason then they told me they did not find anyone which is highly impossible so again i asked them to get it back and they get back as on 12-feb so again i am asking to get it deliver and they are just lestening and keep quite not doing any thing and when i spoke to their mangaer now she is telling it is misplaced and now she is not picking up my call also.

like this i had very bad experience with them. I found in DTDC all are lier and not supportive also. and service is very worst which is very true.

Please help me on this since i had very important document in this and take some action on them

Aug 13, 2020

Complaint marked as Resolved

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B

Bhaumik modi

Dec 24, 2012

My Courier was sent on 18/12/2010 to Hyderabad, but till not reached to my client.
CN No.: A24682989

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B

Bhaumik modi

Dec 24, 2012

Already 6days left, Will you tell me when my client will received the courier.
CN No.: A24682989

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N

navneet12349

from Hyderabad, Telangana

Aug 20, 2013

I have send my courier consignment H20907796 by DTDC FROM HYDERABAD to atrauli, aligarh FROM 13th August 2013. it is misplaced now over 1 week i do not know where is courier is lost by them.

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T

tajkrishna

from Hyderabad, Telangana

Nov 6, 2014

My consignment no is H30823900 Booking Date.01.09.2014 . To day 06.11.2014 the courier is still not delivered. Malakpet DTDC Off did not respond Ph.No.[protected]/[protected]/[protected]. Your Boy Wrong Delivered.
Pl Find and Urgent Delivered.

P Krishna
[protected]

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E

eshagupta

Jun 30, 2015

My consignment no.- N95867095 wasnot delivered yet. But the most sad things is that they didnt delivered my parcel which was sent from kolkata on 2nd july 2015. They charge me extra 400 dollar for delivering my parcel. I was so disappointed that whom to blame and what action should i take for thos type of coulier service.please advice me what to do

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B

ban_1989

from Bengaluru, Karnataka

May 31, 2016

Courier Not received but still shows Delivered Status

Hi, I have send couier to Agra on 3rd Dec, 2014. The CN no. is Z37943993 On website it shows status is Delivered, but in actual it is still not delivered. Can you please help me to track the courier.

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Address: North Delhi, Delhi

I want to complain about the employees of the DTDC courier company as they are the most irresponsible persons I had ever faced. I received a courier from one of my relative from Gujarat (Junagarh) and there are 3 items in that courier but I received only one of them. The courier consignment number is "A19024519". The other items are not there in the courier. The packet is also not damaged then how will the items get missed out. I am sure that office employees had done this as they had stolen the things from the courier. I was satisfied with the courier services before as they deliver the courier on time and many other which other courier companies do not do but now I am not satisfied with this. I am a regular customer of your's. I have not seen this kind of employees in any office who steal things of their customers only. I had also called to our area courier department (New Delhi - Pitam Pura) on "[protected]" even they didn't done anything to resolve they just told that they do not about the parcels which they receive, they just courier the parcels. Then I called to customer care department, the number on which I called for registering my complaint is "[protected]" but when I called the lady has listened to my complaint then told me to hold for 2 times and she asked me questions too but at the end she also responded as they cannot do anything in this case as the courier is not damaged. She told if the courier got damaged then only she will have noted down the complaint and will do something for that but now she will not be able to do anything. She told the courier of mine which they received is of the same weight which was delivered from Gujarat (Junagarh) so there were no missing items till the courier was at there place and sent from there to another office. I am also not satisfied with the service that she has served to me. At least she can written down the complaint or have forwarded to the concerned department or have done something as I have told her 2 to 3 times to forward my complaint but she didn't. From next time if I will send the courier from DTDC then I will think 1000 of times otherwise may be I will again face these type of problems and will miss my things again. If you cannot do anything for me as no one had done, at least reply back to my mail. If you can do something then do it for other's at least as I have faced these problems but at least other people will not face this again. You will loose customers (regular) like us.

Aug 13, 2020

Complaint marked as Resolved

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Address: Pune, Maharashtra

Courier with consignment no # F05597176 is showing delivered in the online tracking system is showing as delivered though the courier is not yet received.

On contacting the delivery person/courier office, they say that the courier was dropped in the letter box of building.
I have not signed the delivery note.
The value of goods in the courier is about Rs450/-

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N

nitin79213

from Bengaluru, Karnataka

Feb 28, 2011

DTDC gurgaon removed more than half the stuff that was to be delivered before delivery !! DTDC gurgaon sucks...

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Address: Satara, Maharashtra

DEAR SIR,
I HAVE POSTED A VERY URGENT LETTER IN DTDC WAI BRANCH ON 01/02/2011 AT 17.20 HRS FOR ANDHERI (EAST) MUMBAI.
IT IS NOT DELIVERD EVEN 6 PM ON 3/02/2011 .
FOR THIS I HAVE LOST A LOT IN MY BUISNESS.
PLEASE TAKE ACTION IMMEDIATELY.

MY CONSIGNMENT NO - P14702872

THANKS,

BISWAJIT RAY
[protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Pune, Maharashtra

I had ordered a product through online shoping. The DTDC was responsible for delivering me the product. I was told that the product will be available in one week but its one month past but yet I have not received the product.
On tracking, it was told the product is in stand still due to no service available in some on the way.
Also complaint to their custome care. But still no response.

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Address: South West Delhi, Delhi

DTDC service "shyam express"has told that there is service in Borama district,Godda,Bhagalpur and collected the amount of courier for document on 31st dec,2010 against consignment no.Z26986530 and told that it will be dlivered on 4th of jan,2011 but after asking lot they said it has been delivered to the party on 6th jan and even there is no service so they can't deliver.....neither they refunded the amount of DTDC Lite service for the docs....nor returned back and not delivered to the correct person...the contact no. of DTDC is [protected].....plz take an action against it in favour of me

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M

mahalingam manickam

from Mumbai, Maharashtra

Jul 8, 2012

I am 100% accepting. Because i have sent a cover from pune to chennai on 4th July 2012 with full details consignee phone no./My Phone no etc... i have complained to call centre after 2 days 6th July 2012 for the non-delivery of cover, they answered me in rude manner that the consignment will get deliver on 6th July and asked me to wait . Till today ( 8th July 2012) the consignment hasn't received and got the answer that got rejected for the reason "Continuous Door Lock". I did the continuous follow up on 6th and 7th July with DTDC lite chennai branch and informed that pls give a call to the phone no. mentioned in the Cover or else to me but without giving any intimation they have rejected the consignment. Consignment No. - P 19325359. I request everyone that don't prefer DTDC lite courier...
Chennai customer care centre - [protected] are not lifting the call even after tried to reach 50 times. Once Pune Customer Care Centre people lift the call and as i said they answered me in rude manner, after that always the call is busy and no reply for the message posted through IVR response.

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Address: Jabalpur, Madhya Pradesh

Dear Sir ,
This is in ref to the above subject, my father had booked a Consignment vide No. K45951513 by DTDC Courier Service Ltd on 21 Jan 2011 from gopalganj Bihar from its franchisee office in Gopalganj, Bihar. today after seven days i have not received my consignment.
On calling the office here in Jabalpur on[protected] & [protected] ( as mentioned against their contact on internet, Someone received the call on gsm phone but replied that he cant help as he is not in office and told to call on land line number as he will be available on the same after five minutes, but no one receiving the call, i called about five to six times again when i called on the gsm number, he did'nt receive my call. This shows the lackadaisical attitude this service provider has towards its customers.
Hence you are requested to take an appropriate action against the oncerned branch of the service provider.
Your kind and appropriate action is coveted.

Regards,
Atique

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Address: Vizianagaram, Andhra Pradesh

Sub : Complaint against lost consignment by DTDC courier services.

Sir,
Consignment number: B65313262 & B65313796 booked by GINGERSOFT MEDIA PVT LTD - BANGALORE on 25th November, 2010 to deliver at Vizianagaram. I has been reached to Vizianagaram DTDC office on 1st December, 2010. Both the consignments has been haded over to a person named by G. Ramu (Unknown Person) and the DTDC office people are not responding.

Have registered my complaint to booking place and even DTDC head office in main so many times but still have not received any response or ensure form them.
Hence, I would like to register my complaint against DTDC Courier co.

Thanks & Best Regards,
N. Amaranath Choudary
[protected]

Aug 13, 2020

Complaint marked as Resolved

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D

duttsunil

from Allahabad, Uttar Pradesh

Feb 18, 2011

Yes i am agree and facing same problems with the DTDC courier, we have despatched a packet dated 28/1/2011 docket No. Z29485902, which is not delivered till now and not delivered return to us as on today 18.2.11.
What is the procedure of complaints against those people, who are not doing his work honestly.

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T

tiru7009

from Mumbai, Maharashtra

Dec 22, 2011

Dear sir

How to start the courier service please tell me my number is [protected]

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Address: Chennai, Tamil Nadu

I wish to bring to your notice on the very poor service offered to me around 2:30 - 5pm noon on January 25, 2011 at the

GUINDY BRANCH (BO) NO.16/106 L.D.G ROAD, LITTLE MOUNT, SAIDAPET, CHENNAI CHENNAI 600015 (TN) Phone:[protected] / 32524454 / [protected]

I didn't have prior knowledge if my order was shipped in 1 or 3 pieces of separate shipments. So initially I only had this consignment number Z27511534.
I approached the front desk, and missed the number 5. I came back and gave him the correct number. I was offered the parcel promptly the first time. Calling back I found another order Z27511544 dispatched which was receipted in guindy.

Here is where the worst service started cropping up. The front desk person said he can't find and provide me the parcel due to shortage of man-power. He asked me to wait or come on Jan 27th morning. I talked to him saying I travelled from perumbakkam(25kms) and would appreciate him giving it to me now. The front desk person didn't have his lunch, and said I need to wait indefinitely. I waited for him to arrive, and after 30-45 minutes he came back and he asked the dispatch guy to hand me the parcel.

In the meanwhile I found one of my order missing, and asked about it. The company that sent it gave me another Z25597950 number to get it. I found the staff not approachable (like the government office) thinking that what they have in the warehouse is theirs.
After 5:00pm the front desk person came in, and said if you need to take delivery of any more list all the numbers in a rude way and asked me to contact the guy inside. Why can't the front desk person do this job ? - Is this my job ? Hell no. !

When I talked to the dispatch, the dispatch person sarcastically says, You are still around. I found another person asking me why I am here, for which I didn't answer and poured my thoughts on treating customers. At this junction it was learnt my order Z25597950 was actually put in the van for delivery and was near my home. What a piece of joke, when the other two orders for the same location were lying in the warehouse ?

This isn't the way to daunt and torment customers who have come to collect their delivery. In fact by collecting our delivery I didn't hinder your work and actually contribute by saving delivery trips.

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Address: Tamil Nadu

Z28697628 consignemnt number the parcel contains important papaers related to office which was urgetn.called them so many times didnt respondeded.tracking showed followning details but till now from 2 days it yet not delivered and the people picked call at morning 9 n told will deliver by 1 thn again i called told to call after 10 mins n like wise it went 6-7 times.because of it i couldnot go to office waiting for the important document n on calling they telling impropoer addres the same address which i have given before also n evrytym it cums for delivery.and top of that the lady at thiruvanmiyur was too rude n abused me for the same.please take immediate action against such service. and i am yet to receive the courier waitinfor which i couldnot go to office.

Consignment Details...

Shipment No.: Z28697628 Reference No.: N/A

Booked by: GHAZIABAD (NAVYUG MARKET) - GHAZIABAD On: Thursday, January 20, 2011
No of Pieces: 1

Status: OUT FOR DELIVERY Last Scanned: Saturday, January 22, 2011
At :
CHENNAI, 600041

Additional Details... Z28697628

Date From --» To Status

Thu, Jan 20, 2011 GHAZIABAD APEX, GHAZIABAD CHENNAI APEX, CHENNAI Dispatched via Manifest # Z3428534

Sat, Jan 22, 2011 CHENNAI, CHENNAI GUINDY BRANCH, CHENNAI Dispatched via Manifest # 32018205

Sat, Jan 22, 2011 CHENNAI, CHENNAI GUINDY BRANCH, CHENNAI Received via Manifest # 14444145

Sat, Jan 22, 2011 GUINDY BRANCH, CHENNAI THIRUVANMIYUR, CHENNAI
Out for delivery via Manifest # 31286099

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Address: Mumbai City, Maharashtra

I had packed a apri of shoes and an expensive cosmetic Item in a box in front of the DTDC courier delivery pick up boy. and he said the final covering of the box will be done at the office. This was on 12th JAN 2011. the packege was not delivered till 21st JAN 2011. So i personally went to Ahemdabad office and collected the box. There was no explaination as to why the package was not delivered. After Reaching home I opened the box and I was shocked to see that the box was opened and re packed, and the expensive Cosmetic Item was Missing from the Box.

DTDC is not trustworthy, Can you belive this - STEALING from within the package.?
Please Never USE DTDC Services.

-S Panchal, Mumbai.

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Address: Bangalore, Karnataka

To

The Registrar

Sub: Regarding the loss of the parcel by DTDC courier service.

Sir/Madam

I am sandeep Lohia from Bihar and residing in Bangalore since 7 years as a student. I sent a parcel containing medicine ointment to Gulabbgah Purnia Bihar from bangalore on 27/12/2010 using DTDC courier service Chandra layout. And, they told that the parcel would reach to the given place within 3 days. But, it has been 24 days as of today and there is no clue about it.
I went to the office of Chandra layout also but they are telling it has reached to Purnia but when my brother went to the office of DTDC Purnia, they do not have any answer about it. They are not able to find out the parcel, and it seems that they have lost it. And i do not know what to do about it. I called to the manager of DTDC also and he does not have any answer on it. Moreover, he is not picking up my calls too. I am really frustrated and irritated by their behaviour and these ointment are not available at my place.
So, i kindly request u to have a look on the matter and please help me on this.I am eagerly waiting for your reply.

SANDEEP LOHIA DATE: 19/01/2010

Aug 13, 2020

Complaint marked as Resolved

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Address: Gurgaon, Haryana

With reference to the Consignment Number Z26073623 & Z26073624 both the consignment was booked on 27 dec 2010 . Consignment Number Z26073624 was delivered on 30 dec 2010 & Consignment Number Z26073623 was delivered on 04 JAN 2011. Please justify what should be the benefit of sending gifts by courier . For courier tracking i had mailed to each and every branch of banglore but no one was responding for two days. I need my courier booking amount refunded & the courier people should give the reason why this kind of service to the customer.

Contact Number : [protected], [protected].

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M

manuarun

from Mumbai, Maharashtra

Jul 10, 2012

DTDC — Damage and Delay

I would like to bring to your notice that the shipment number #R07452279 which was booked from Cochin on 26th May 2012 was only delivered on 1st June 2012(30mins back from this email).
Considering DTDC history with previous deliveries, I kind of expected the delay in delivery based on my experience. I had constantly followed up with the following numbers without much success. Phone :[protected] / [protected] / 32021341.

Only the mobile number [protected] answered the call and asked me to call at other numbers which never responded to any calls.
Finally when I firmly updated the mobile number attendee of the fabulous support I was getting from DTDC team, he passed the phone to a representative even though he always claimed he was out of office.

I was given another number[protected] and asked to contact them for delivery. The lady representative who had attended the call asked me to give my address so that the package could be delivered which I could understand now since the package is being torn and opened by the DTDC team which leaves it difficult to read the address. After checking couple of times with this number she promised me that the package will be delivered.

Finally when the package was delivered, the envelope was torn terribly and seems the box inside also was forced opened by DTDC company. Please find attached the pictures of the shape in which the package was delivered. The medical prescription and details from doctor was attached to the outer cover of the package itself to make you understand the significance. Since it contained my medicines which I was badly in need of due to severe chest infection that I was suffering from, I would require a valid justification from DTDC end for the delay and damage to the package.

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Address: Durg, Chhattisgarh

Hi,

Would like lodge a complain regarding a courier service of DTTC.I have sent a courier from GACHIBOWLI - HYDERABAD on Wednesday, January 12, 2011.As my mother had her birthday on 15th Jan I bought gift for her.As it was assured me that it will reach within 3 days , i paid the charge 130 rs.
Now by 17th Jan no body has received it.When i tracked it i found it in BHILLAI SUPER FRANCHISEE, BHILAI .I called them many times but the contact numbers doesn't work specially mobile one :[protected] and After calling many time someone picked and informed that on Monday night they have received the courier so next day morning they will send it.The whole day my family was waiting.I called the courier person.They picked u and informed that they will dispatch it today.It was already 5:30 pm in the evening.Still i waited but now when it was 8:00 pm still the courier is not dispatched I had the question about the reliability and the quality of service.It is not about money i paid but the quality i expected.Still the courier is not yet dispatched.

+1 photos

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I have couriered a parcel from LALACHERUVU - RAJAHMUNDRY on 6th January, 2011 to Bangalore. Estimated date given to me was 8th January 2011 and it is 18th January today and the courier is not delivered yet. Nobody receives the phone on any of the centers like Rajamundry or Hyderabad. Even if they receive they dont have information. They don't update us on anything. I have used the several courier services before. But the DTDC service this time is not only very disappointing but also very disgusting! People at Bangalore office say that Courier has been lost. What is this nonsense? This is a severe nuisance since the courier has been sent on 6th Jan and its close to 2 weeks and the courier has not reached Bangalore yet. People at Rajamundry office also throw tantrums and have the luxury to be rude inspite of all this?? Hyderabad people have no clue.
Courier reached from Rajamundry to Hyderabad and they say that declaration form was missing. Rajamundry office sent the form again and no news after that.

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 565

Courier Misplace

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Parcel is totally damaged & repacked

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bad service

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Non delivery of my courier

DTDC Bangalore -20 — Non delivery of consignment

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COURIER LATE DELIVERED .. ARTICLE MISSING

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NOt delivered

Courier Not received but still shows Delivered Status

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There were some items missing in the Courier

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Courier Missed and still showing delivered in the online tracking

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LETTER IS NOT DELIVERED

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Service not received

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not delivered docs to the party

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NOT RESPONSE

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Complaint against lost consignment by DTDC courier services.

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Mistreatment of customer

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not delivering goods

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Stealing from a Packed Box.

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Pertaining to the loss of parcel which has medicine ointment in it.

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Excess Delay & Damage in Consignment

DTDC — Damage and Delay

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Huge Delay & Not answering phone

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Courier lost and No response yet

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