[Resolved]  eBay India — ebay.in Guarantee is a scam

Sirrr I HV buoyed Micromax canvas 2 battery n i received it today n its not working properly its damaged..please replace that or refund my money...

Whatever the above mentioned is true. I purchased item from Grab more seller is from mumbai. He is not ready to replace the damaged item infact ebay is also silent. Do not believe ebay, and do not purchase from Grab more store mumbai, not trust worthy. he sent the item very late and that to be damaged one and if i give negativefeedback he is now abusing me by mailing me. Dont buy from him and ebay

Dear sir
I have ordered 2 back cases for i Phone 4 on 31 august one case colour is "RED" and the another case colour is "WHITE" yesterday I have received the parcel of both in which ..that white case received in broken conditions while opening the cover ...yesteday I have lodged a compliment with the given details to this number [protected] but there was no response ..today morning I called eBay Customer support and made a compliment with order number to Miss : Ankitha She informed me to send the details to "insellerverification " department kindly note down the details given below

Order no: [protected]
Awb no : [protected]
Claim no : 636411

Kindly cross Check the transparent back cover weather it's belong to i Phone 4 or i Phone 5 and do the favour

Thanks &regards

M.BHARATH KUMAR
Mobile No :[protected]

sent the courier receipt to ebay for the money back

My claim I'd is 1262143...before one week I bought one plus one mobile that display having some problem a small dote mark coming on the display.this mobile fast charging mobile but this one take mor than 3 hours for charging also drain very fast ...so change this mobile for another one as soon ...see in the picture also...

I have bought HTC desire 510 from ebay. But the net was not working on it. For this problem I have also tried to contact to eBay customer care more than 3 times to get my money back and I also gave my email id. My paisa pay id-[protected] and my guarantee claim id-1504538. And till the date i didn't got any responseresponse.

Dear Tanuj120202,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Hi, sir
Plz check images and take it back

Dear Krishna Huli,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

Hi, sir
We had provided sufficient proof plz check it and take it back

Sir plz collect the photo which i hv snd to u

Hi Tanuj120202,


Thank you for sharing your concern with us.

As per our record the Demand Draft is delivered to your place. Hence we are closing the case from our end.

Regards,
Team Ebay

Hi iyersundar,


Thank you for sharing your concern . We regret to know that the product you've purchased has stopped working. We at eBay provide 30 days of purchase protection, i.e., eBay Guarantee*. Since this transaction is +45 days we are not able to protect you under eBay Guarantee.

Therefore eBay would not be able to intervene in the same anymore, and hence would request you to get in touch with the seller and resolve the issue amicably.

Regards,
Team Ebay

I have not received the item

I bought an item through paisa pay (PaisaPay ID [protected]). Though I have not received the item, they closed the item as it is received from my end. I have contacted customer care, but no use

Claim id ;2044520
Paisapay id : [protected]
I will order gsm sim card base huawei telephone but item not working no voice is coming from the speaker
So i want my money back and shipping charges also be refund without any coupon from
Below uploading photo for post receipt of item

I bought two laptops in past and never got any discount for Citizen of India !

Samarjit Barman is abused in Ebay India in past that his Consumer rights being the Citizen of India is abused that it is a auto process at Ebay also to count a Citizen of India.

So, asking Ebay to find the matter for the Indian Constitution also.

Thanks.

Samarjit Barman (CE).

IFSC CODE: UTB I 0RRBTGB.

Thanks for protecting the Consumer.

You can send a letter or similar by post or email also due to extra safety.

My email is- [protected]@rediffmail.com .

Postal Address:-

Samarjit Barman (IFSC).
Officetilla (Chowmuhani), Near Jolly steel Industries.
Dharmanagar,
Tripura (North).
Tel: [protected],

I have bought Apple iphone5 from ebay. But the net was not working on it. For this problem I have also tried to contact to eBay customer care more than 10 times and e-mail to get my money back and I also gave my email id. My paisapay id-[protected] and my guarantee claim id-2350299. And till the date i didn't got any responseres ponse.

Regards,
Raghavendra.

My story with ebay is horrible experience:

1) I buy a Samsung note 4 (white color for Rs.15, 639.08) from Gromo_deals. Feb 10th.
2) He sends me a BLACK / display broken phone!
3) I contact the seller about the defect phone immediately!
4) I raise a claim in eBay. EBay advises me to check with the seller before they step in.
5) The seller asks me to send the EMIE number, then he asks to send photos, then he asks me to send videos of the defect phone. I provided all! The worst part was that, there was no provision to upload videos in eBay requested by the seller. So I ask his e-mail id and through Google drive I send the videos.
4) He asks me to ship back the product. I ship it through India post.
5) He writes to me that the product I sent was not ours and the display is not ours. (In eBay e-mail)
6) Next surprise comes from eBay is that the seller didn t receive the parcel. That I should provide the proof of sending the parcel and the delivery run sheet.
7) I upload the sent receipt, and delivery run sheet, the weight and cost of the product to them in eBay Guarantee Portal .
8) I call up the seller directly, another surprise comes up is that the seller mentions to me that the received parcel is EMPTY.
9) Then I question the seller and put in eBay Guarantee portal also: How do the seller claimed in the e-mail to me that the product is not theirs and the display is not theirs: FIRST: They claimed they haven't received SECOND: they claimed to have received an empty parcel.
10) The seller accuses me that I have changed the display and now he has sent the product to service center. Now how the seller would knows anything of the display of the return product if he disowned the phone in first place?
11) The seller writes that he would send the phone I ordered! I agree to this solution!
12) Suddenly, a declaration letter from the courier. Now I am stuck with India Post declaration letter, as When I asked about this declaration letter at India Post office, they questions me why would they give one as they have no idea of what contents i sent..
12) Now, my seller has the last laugh and eBay too, even clearly knowing that the seller had cheated and lied throughout the whole process, In the end customer is the loser! Money, allot of time, energy, peace ALL GONE!
13) NOW I HAD ASKED EBAY TO ASK THE SELLER TO PROVIDE ME THE SAME DECLARATION LETTER FROM HIS COURIER WHEN HE SENT ME THE PARCEL I ORDERED FROM HIM>
(ITEM NAME, COLOR, EMIE NO, SPECIFICATIONS AND VALUE )

THIS ISSUE IS GOING ON FOR A MONTH! I TRIED MY BEST TO FIND A RESOLUTION WITH SELLER, I EVEN ASKED HIM TO SEND SOME OTHER PHONE TO COMPENSATE BUT ITS GOING ON AND ON!
NOW MY MONEY IS WITH EBAY, THE PHONE IS WITH THE SELLER! I AM SUFFERING HERE!