[Resolved]  Electrolux — replacement of defrost timer

I had purchased one 275ltr luxury Electrolux refrigerator from m/s Meenakshi Electronics vide bill no.482 dt.20/6/04.In July 07it started giving problemas much as the fridge will stop coolig after every 30 minutes or so and remain hibernated for hours.A complaint was lodged vide sl.no.70730339 and the local service centre m/s VOLCARE ENTERPRISES,Vikaspuri changed the DEFROST TIMER on31/7/07 after charging RS.1480/-. The same problem cropped again vide sl.no.70916179dt20/9/07 and the same was set right.The same problem surfaced again accordingly acompaint vide s.n.71214109dt.29/12/07 was lodged.The engineer from the same service centre visited and asked to pay for the parts and the cost of repairing.In this regard I contacted Mr.SANJAY jETLI who is i/c of the service centre in Delhi ,told that it will be good for me to pay the charges as asked for.Mr.ANIL SHEKHAWAT who holds senior position didnot attend my call. I tried to contact the company through their website but couldnot suceed.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

My refrigerater is under waranty, the compression is not working since last three months, no body is interested to resolve the issue, please help me.
I HAVE A KELVINATOR ELECTROLUX FRIDGE ITS NOT DEFROSTING I HAVE CHANGE TIMER AND BIO METAL ALSO BUT PROBELM IS THE SAME. WHAT I DO ?
Hello,

I purchased Electrolux refrigerator in october. Within 3 months the light bulb inside goes away.

please replace my freeze and my freeze is not working
Hello,

I purchased Electrolux refrigerator in october. Within 3 months the light bulb inside goes away.freeze is con'nt starting myfreeze please help me ok tx

please replace my freeze and my freeze is not working


my phone no [protected]
I HAVE A KELVINATOR ELECTROLUX FRIDGE ITS NOT DEFROSTING I HAVE CHANGE TIMER AND BI METAL ALSO BUT PROBELM IS THE SAME. WHAT I DO ?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Electrolux India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    937
    Pending
    0
    Resolved
    444
    Electrolux India Phone
    +91 22 6117 1000
    Electrolux India Address
    Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
    View all Electrolux India contact information