Electrolux India Complaints & Reviews

hi,

i have been trying to find out the contact number of your customer care and all the numbers you have provided in your non existant website are idiotic.You should close down the customer care and if possible even stop making products like microwave when you donot have appropriate technology for it.I would never in my life buy an electrolux product....

This is to bring to your attention the pathetic response (or should I say, non-response) to my complaint regarding the fault in my Electrolux appliance.
I purchased an Electrolux Refrigerator model EKP 235FF from Snehaanjali, Andheri (W), Mumbai on[protected] and have faced no problem whatsoever in the last nearly 4½ years and have been happily suggesting my friends and relatives to change to this brand when they change their...

Dear Sir/Madam,
My Parents had brought a washingmachine on 7/9/08 from Electro Trading Corporation, Workshop Road, Kanchrapara, N-24 Pgs, North-24 Pgs, West Bengal which is termed as an authorised dealer of Electrolux company. There has been problem in its operation right from the next day of purchase.. continuos complaints had to be lodged. Lately on 4/12/08 A complaint has been lodged in the company service center regarding it problem.The...

I have purchased the freeze, a year before. Before last month it has left cooling in the lower door. Cooling of the Upper Door is ok. last one month I have repaird the same by the Hi Tech Service Ph. 31914040 vide complaint No.7p[protected] and they have change Timer and Biometal and charged Rs 1500/-. And after the week time. the same problem Start. and after server reminders and their technician visit and my last complaint no. 7p[protected]...

We had purchased 0.75Ton AC of Electrolux from Vijay sales for our office, for which the company offered 5years warranty for the Compressor,
after 2 years the Compressor went faulty.
It was reported to Vijay sales Complaint No 0810B130299, after follow up for 4 days they managed to send a person from
Electrolux, the person said that the compressor has gone faulty & needs replacement.
We showed papers that...

I have complaint in your sevice center three or four times. But they are not getting any response. I have also tried the No. of Mr. Balganesh .but his phone is not rechable. pl. do something....

I am a senior citizen and I had purchased the above described Refrigerator on 14 April 2008.From the May itself the machine is not working propoerly. I had lodged the complian couple of times but it has get the machine worked for just coule of days every time . I callup dealer and the company official every other days. Present status is that my machine is not working at all and so far there is no soulution of my poblem.Finaly after my continiuos...

I have already registered the complaint with Electrolux service centre at [protected] vide no 5A[protected] for replacement of vegetable basket on 2/11/2008, the person came and asked for cash of Rs 600, we offer them payment by cheque but he didnot agree, although he promised to come back with the vegetable basket but till date nobody came. I tried to talk to Mr.Subhash of the Radha refrigeration on [protected] and again reiterated that...

I have purchased a Electrolux Kelvinator Refrigerator 245 ltr. at Rs.14290/- from M/s.Tirupati Sankalp Retailers Pvt. Ltd., Vadodara on 24.12.2004 vide their Invoice No.4414/2004-05. The warranty period of the compressor is upto December, 2009.

1. When the refrigerator stopped cooling on 7.2.2008, complaint lodged with M/s.Uday Refrigeration, Vadodara. They charged Rs.2170/- for gas charging, cooling coil & transport vide...

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I had purchased a washing machine(Electrolux Alpha Care F.Auto 5.5 Kg) from Great Eastern Appliances Pvt. Ltd. on 24.09.2008. Few days after the machine was delivered, the executives from the company service centre came in for a routine demonstration and after a thorough check-up, declared the machine non-functional, as there was a major problem with the motor. I immeciately lodged a complaint with the dealer and demanded a replacement of...

I have purchesed a Electrlux microven (17 liters) on Dec-07 but the motor which rotates the table top is not functionaning now.. I lodged the complain to the call center on 19th Sep-08. But it is almost 2 months the case is pending with them. The service center persons are telling me the part is not available now. They need 2 days, 3 days, 1 week..Whenver i am calling they are throwing the same words.. I am toatally frustated with this. I...

Iam having a Kelvinator Electrolux refrigerator Model 220 Litre Electra . The door of the freezer compartment got broken while trying to open it. I have been unable to get replacement of the freezer compartment door inspite of contacting the authorized service agents and was advised to go another refrigerator spare parts dealer who told me that he had contacted the company and that the freezer door for this model will not be available anywhere...

microwave purchased on 14/02/07 by m/s mahadev electonics dlf city phase-1 gurgaon.microwave stopped working in aug'08 .a complaint was made to m/s mahadev electronics who forwarded the complaint to electrolux complaint centre.2 days later a technician came n checked the oven n promised to come next day with necessary spares but he never came back till date.we on our own tried to contact the electrolux authorised service centre on given...

We have purchased Electrolux Refrigerator from one of outlet of Next Retails.

The product have been supplied was complete defective & dead, when we compianed about the same & asked for replacement. The outlet asked us to contact for getting it repaired.
I am trying to contact to company at published number on their site, but no avail. The number given by the company is not available & I am here really surprised...

Hi,
I am sandeep rana from ludhiana ( punjab ).I have purchased a Electrolux Microwave Oven Model No.EM17MG70WH, Bill No.2919 from Deekay Electronics on dated 28.10.2008.But no body comes to my home to given the Demo & Manual.Kindly send your executive as soon as posible.

Regards

Sandeep Rana
M-[protected]...

I had purchased Electrolux washing machine model EW 1045 F in 2001 from Delhi. Now I am stationed at Gurgaon. It is a wonderful product. But because of poor service and non availability of spare parts it is turning as a nightmare to me. Despite several complaint (to their Service Station) and emails to company through their website NOTHING IS BEING DONE. God only can save us. Whom can we contact ? Is there any FORUM WHERE A CONSUMER CAN proceed...

Machine is not working - the drum is not rotating (motor problem?) and "wash" does not start. A typical motor sound (moaning sound) is there but, nothing happens.

I have logged complain to Electrolus service center on 01/10/08. One service engineer visited on 02/10/08 and said that a part has to be replaced - it will take 3 to 4 days. Since then, there is no action - I have followed up for 4 times (on 15/10, 18/10,...

Sir, Please provide me the nearby service centre address for Electrolux Ozone Frost Free Refrigerator for rectifying my problem at Kirti Nagar. It is near Moti Nagar, Ramesh Nagar, West Delhi. Please provide me the service centre telephone and address so that I can contact them and get my problem solved. The problem is persisting for the last 15 days and I am unable to get the telephone and address near my area. Please help me at the earliest....

I have sent following letter to insta.[protected]@eklmail.com as indicated in the Electrolus instruction manual but failure notice came.
To General Manager
EKL Appliances Ltd.
Corporate Office 3rd Floor, Global Business Park
Mehrauli-Gurgaon
Haryana 122002
Ph.[protected]/60
Sub. Unsatisfactory Servicing of Electrolux refrigerator service center.

Ref. Electrolux refrigerator (model...