Electrolux India Complaints & Reviews

Sir,
we are purchase electrolux refrigerator in date: 03 .01 .2005
Model&chassis No: ERP 245FF
Registration No:[protected] SL. NO:44300092


Sir problem is not come cooling is not come properly from 7th July, I am compl.
your Service centre they w'not come no responsible Please help, or otherwise what to do.

Note: Past two Years Before Same Problem

br...

purchased electrolux microwave about 1 year old . model number EM25EC86SL.the product is showing discolouring and yellow spots on the body.
anticipating a quick service
Ranadhir Banerjee
[protected]...

Dear Sir,

I had purchased one Electrolux refrigerator in Aug 2004 2 Rs. 31000.00, keeping in mind that the product will be as per the standard of the Company. The night mare has started just after 4-5 months of purchase. The lower Chamber had stopped working .When lodged the complaint to their local service center at Jalandhar, their service person came and changed heater and sensors ...After that it had became a general practice...

I have bought one ELECTROLUX OVEN in the last year in Tirupati, Andhra Pradesh, India.
It gave trouble during the end of May, 2008. When I contacted the dealer, he requested me to handover it to their service agency "TekCare India Private Limited" located in Tirupati.
Even after one month they are unable to repair.
When ever contacted, their standard reply is "Megatron is not working. This Megatron is...

I purchased Electrolux Refrigerator in Nov 2006 from a local dealer. I started facing problems from January 2008 with the product as its cooling capacity weakened and soon become dysfunctional. After repeated compaints to the service centre, the fridge was finally repaired on March 17. The company attributed the delay to unavailabilty of parts - compressor and gas. We paid them 1, 400 rupees for the bad service and also got a 6 months warranty....

I have parches a Electrolux Fully Automatic Front Loading washing machine. it was working smoothly but few month later it was not working. the problem is - After power on its not working unless a heavy blow on front door, then its work sometime. when I inform to Electrolux service center they told that " you parches a new some other companies washing machine, we will help you. Electrolux parts are not available". Is it true or parts...

I had bought an Electrolux AC 1716861 from indiatimes.com and indiatimes.com provide me a customer service number for Kolkata based Electroloux service, the number is[protected] the lady in the end is vey rude she is not willing to help, I ask her couple of times about the AC service centre she rudely said me ï don't know".
I had called them from Melbourne because I buy an AC for my parents now I feel like Im trapped....

After buying a double door fridge in 2004 it has oflate stopped cooling, and after i lodged a complaint a company serviceman came and told me that the motor of the fan was defective and will have to be replaced.. which will cost me Rs.2350.00 and I duly paid them the amount. despite changing 3 motors ( does not look original) problem is persisting. It is of great dismay to face a problem with such a brand name as Electrolux. Any suggestions...

Electrolux has the poorest of all sevice. I saw my washing machine was leaking. So i called their service centre ([protected]) and the other day the technician came and found the fault that the pipe was cut and he told that it would be replaced by them but it would be charged which I agreed although the machine was under warramty period but I didn't had the bills.

Till now I reminded their service centre 5-6 times to send...

This is to inform you that I have purchased Electrolux Refrigerator from Vikrant Electronic, Near Raj Cinema, Gurgaon on 23/10/2004 Model: 270 L, S.No. - 43200Z38 it stopped working on 28/4/2008. I have registered complaint Electrolux Complaint Centre[protected] from last four months & till now I have talked to all seniors & juniors of the centre my problem is not solved. I am been suffering & harassed by your services till date...

To The Electrolux

It is a matter of great regret that in spite of sending several E-mails to your company you have not bothered to reply on a customer complain. Finally, I have issued a notice to the dealer and if I don’t receive right attention I shall go legal way while Your Company shall also be made a party. I reproduce below the notice sent to the dealer for your reference.

FINAL NOTICE
Dt:26-05-08br...

I have been pursuing complaints lodged with Electrolux India's service providers at Delhi for over two weeks now. The first complaint was made on 05.09.2008 - Complaint No.5A[protected]. A technician visited the home and just said the door of the oven is broken and needs to be replaced which would take few days. On verifying with the service provider on 08.09.2008, it was informed that the service provider's area of operation...

This is Sunil Sonarghare, have washing m/c Fabriguard model 2005 which has life time warranty, The motor for this machine was changed on 10/9/2008 against customer complaint no 8070002 after our several phone calls . But again on 16/9 the motor stopped functioning and we launched complaint # 5S[protected]. Technician came to our house and checked motor and said motor need to be replaced and after that no one turned up . Called up again...

Dear Sir,
I have own Elctrolux split AC SPL-S14 (1.5 T) on 3-Jun-08, from Vijay Sales, Surat, Gujarat.
I found heavy seepage ( water leakage problem) from its
indoor unit. It affects the heavy leakage of water on wall.
After complaint, service provider has tried to repair my A/C twice but current leakage problem could not solved. They have tried to leavel the A/C to perfect horizontal position but it also not...

I purchased a microwave oven in the last week of July 2007. A minor problem was noticed before the completion of 1 year, and I made a complaint within warranty period, around middle of July 2008. Then following things happened:

1. The service agency gave us a complaint no. 5591.
2. They sent one person, who could not solve the problem but the oven totally stopped working.
3. They took it to their workshop in the...

The Vice (Marketing)
M/s. ELECTROLUX KELVINATOR LTD
Global Business Park, 3rd Floor,
Mehrauli - Gurgaon Road,
Gurgaon - 122 002 (Haryana)
Fax :[protected]/98
M O S T U R G E N T


Subject:- Non working of Regrigator bought from M/s Era Radios, Bareilly via bill number 479, book number 010, dated 4/6/08. Wants replacement of same.

Dear Sir:

...

Dear Sir,
I had purchase a Electrolux Refrigerator on 01.10.2005.
I had lodge a call on 12-13 days back and problem not being sorted till date. Call no 6k[protected]contact no [protected]).
For your information service centre claiming Rs.1600 for repair purpose of compresure which is under warrenty and that also happned 8-9 days a ago.
Request you to please attend immediately

My purchase invoice...

I would like to intimate that I purchased an Electrolux Refrigerator on 23.3.2007 through M/s Arvee Sales Agencies, J-III/15 Central Market, Lajpat Nagar, New Delhi (Phone #29833782/7498) for Rs. 13, 500/- on cash payment. Since then we purchased to above Refrigerator it started the leakage of water, for which we have lodged the complaint many time at Contact No. [protected] vide Complaint No. 5A[protected], 5A[protected], 5A[protected]...

Dear Sir,


I purchased AC on 19th Sept. 2007 and within one week i lodged complaint for non cooling, It was replaced on 10th Oct. 2007. This year also it is not working properly and complaint was lodged and complaint no. is 5A[protected].

Kindly look in to the matter....

I have purchase the electrolux refrigerator of
Model:ER180L
Capacity:172L
PNC No.[protected]
S.No.74409230 on 17th Jan'08, from LOTUS Sapna-sangita Road Indore(mp). I found a crack on the body inside the fridge. I have complain it to LOTUS and they are unable to provide the proper service.
Kindly make the needful action as soon as possible.
With thanks..

From:
S.C.Jainbr...