Electrolux India Complaints & Reviews

Main door of refrigerator is not close properly...

We have an electrolux microwave oven under warranty period of 3yrs.
In February 2009 we had booked complaint that the front door glass was broken inside during microwaving only for 3 minutes.
The Pune Dass Electronics from where we have purchased complaint had been registered oon deaf ears.
So far we have not received service.
Companies are doing business and fail becoz after sales service is not prompt in iIndia,...

Hi,
I Had Purchased Electrolux 0.8 Ton A/C From Varindra Refrigeration, G 31, Usha Chambers, Central Market, Ashok Vihar, New Delhi 52 On 09/12/2008 & Installed The Same on 29 th April, 2009 From Authorised Person From The Company, But The A/C Is Not Giving Any Cooling Effect From Day 1 .I Made A Complaint On 30 / 04/2009 & The Compaint No Is [protected] & Customer Care Dept Assured The Visit Of The Company Person Within...

Dear sir.
I purchase electrolux 240 liter.model ER240D ON three years ago. Now some problem in a refrigerator. Like broken handle, ice box is broken and other.
Now no parts in a market . And i complain many time your delar.So sir I Hope you halp me to solve my problem my contact no [protected], [protected]....

I got my elecrtolux window a/c services through elecrolux service center which is Cool Point in my case located in Hari Nagar Asharm Delhi.

First the person came and service my A/C without opening the A/C and they charged me in full. Then the A/C stopped cooling on make few attempts to call the person some one called Kumar Sharma calling himself heard of service guys in this area visited our place showing himself as the CEO...

I have purchased Electrolux Kelvinator model no. KEL 235 - Double Door unit in the year 2003 on 05th June. Till date I have not faced any service issue but suddenly from last one week, the refrigerator unit below is not cooling at all. The freezer compartment is working fine but the main unit below is not cooling.

Please arrange to send engineer to get the problem rectified or let me know your nearest service station details.br...

THE ELECTROLUX REFRIGERATOR MODEL ERA 285 FF WITH SR NO 61106035 WAS PURCHASEDON 21/11/2006 BY MS.J.U.RADHIKA, 80/1/2 MPT DOCTORS QUARTERS, BAINA, VASCODAGAMA, GOA, FROM M/S COSME MATIAS MENEZES PVT LTD, PANAJI/VASCO DA GAMA FOR RS 16500 VIDE BILL NO 10151, BUT THE FRIDGE RIGHT FROM THE BEGINNING COOLING WAS NOT PROPER AND THE SERVICING CENTRE USED TO TECHNICIAN, BUT AFTER ONE YEAR OF WARRANTY, INSPECTION CHARGES/REPAIRING CHARGES WERE BEING...

I Purchased a refrigerator on 1st October 2005 from Ms Popular traders Dombivli East. The refrigerator stated giving me trouble in 2006 and I got it repaired from NATIONAL REFRIGERATION BY PAYING RUPEES one THOUSAND ONE HUNDRED THEN AGAIN IT WENT DEAD ON 29TH DEC 2008 AND THE MECHANIC CAME ON 1st Jan 2009 and said that the Compressor needs to be replaced then after many calls and complaints finally on 28th Feb they replaced the compressor...

This 1 Ton AC was purchased 8 months back and this one was from begening not cooling well enough but some how we manged it. but for last one week it reached to its limit and stop cooling the area. we tried to complein no. of times to dealer but he did not able to sort out the problem and told to contact company for service. kindly attend the problem immediately and sort out the issue....

We had purchased an air conditioner (split 1.5 ton), of Electrolux, last year. The machine is not working since the last 6 days. We have informed customer care as well as service center a number of times, but did not still get a solution done. We are in a terrible situation and constantly calling the service center but in vain. Please do the needful ASAP or else we will be compelled to complain in Consumer Forum.

Regards, br...

LEFT THE THERMOCOL INSIDE THE WASHING MACHINE. SO SOME RAT CUTTING THE WIRE.
THIS THERMOCOL IS FAULT OF MANUFACTURING PACKING. NOW LAST ONE MONTH MACHINE IS NOT WORKING. WE ARE AFRAID FROM ELECTRICITY CURRENT. SOLVE THIS PROBLEM ON PRIORITY BASIS. THANKING YOU

[protected]...

Dear Sir,

I have purchased Electrolux refrigerator - 275 L Ozone, frost free, CFC free.

From the last six months or so, my whole family is upset due to non
functioning
of our Refrigerator. I have registered so many complaints & spend roughly
Rs.
10, 000/- on that particular fridge but still it is not working properly.

My recent complaint no's are DEL[protected],...

hi,
i bought the Electrolux refrigrator from Bholi Bros., Amritsar model no-Er-65 on 08-01-09 .The Refrigrator is not working properly.i have called them for replacement of my product many times, but they always respond very boorishly.the rubber along the refrigrator gate has come off.the service of the company is extremely poor ..all my vegetables becomes rotten daily.the cooling is not proper.i want replacement of the product immediately...

I am a satisfied customer of Electrolux Kelvinator Refrigirator- Ozone EKL 235 FF by performance.
My problem is the Storgae container.
As after 4 years o[censored]se my Vegetable basket is broken & i have tried all the dealer/ retailer of Electrolux for the new Vegetable basket but find no taker.
No dealer or Retailer entertain me.

I dont expect just for Vegitable container I should go for new Fridge.
br...

I purchased an ELECTROLUX fridge of model OXYPLUS LUXURY - model no. : ER190L, Sl no :72401805 of Capacity 180 Ltr. on 08.11.2007.

Now the problem is that "The Screw in the Deep Fridge portion has come out and the box is hanging" .
I complained to your distributor "PAYAL ELECTRONICS, 48 J N TIWARI ROAD, KOLKATA - 700 028, Ph No. :[protected], 3298 9805" ( I had bought the fridge from Payal Electronics)....

I bought a refrigerator 365 ltrs. MODEL NO. ER-40SS PS vide Serial No. 50400298 from Navrang AUDIO VIDEO PVT. LTD., D-10, Vikas Marg, Laxmi Nagar, DELHI 92 on 02.05.2006. A week back it stopped working and the complaint was lodged with M/s Dyna Enterprises (AUTHORISED SERVICE DEALER) and there service engineer arrived and inspected the refrigerator, he produced a bill of Rs. 400/- (RUPEES FOUR HUNDRED ONLY) as his visiting charges and said...

my electrolux refrigetor legs(which are plastic make) has been broken. I try to purchase in local market at panipat haryana I can't due to unavailable the above product. so, I request you to arrange me that type legs and send me to given bellow address.And product details also given bellow.
Address:-

Proloy Das
B-3113, iocl refinery township,
Panipat-132140.
Haryana.
Product details:-br...

I had purchased an Eloctrolux Air conditioner last year from the Gupta Agencies, Buxibazar, cuttack. It was defective from the beginning and whenever we complain they send their mechanic and after doing some repair they tell that it will be all right.. But till now there is no change and no action is being taken from the Company. So I am going to approach the consumer forum by 20th, April, 09 as the guarantee period is expiring on 24.4.09...

I own a Electrolux Fully Automatic Washing Machine ( EW 1045 FX) . The garment were not drying and the machine tub was even after drying.
I registered a complaint through the customer care dept ( customer complaint No. gur[protected]) on 27 th march 09. Even post 24hrs duration noone from the service center called .
After constant reminders i recieved a call from a tecnician that he will be visting our place at 2 pm on 1st April09....

1. Purchased on 11 November 2006. Model No.: EM18EG70SL. Serial No.: 51403513
2. Since June 2008 the oven is not at all functioning, even the light is off.
3. Lodged the first complain at Electrolux Service Centre, located at Kankar Bagh, Patna, Bihar, India in June 2008 itself. We asked for the COMPLAIN NUMBER, but they refused.
4.One Service Engineer visited after a few days of complaint and found that the Magnatrone...