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Electrolux India Complaints & Reviews

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Last updated Mar 5, 2024
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Electrolux India
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Electrolux India Phone Numbers

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1860 200 1212
187
114
Phone
+91 22 6117 1000
128
79

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Electrolux India Head Office Address

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Mumbai
Mumbai City District
Maharashtra
India
400059

Electrolux India reviews & complaints page 42

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S
shobana16
from Bengaluru, Karnataka
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Machine is not wroking

Hi,

I own an electrolux washing machine for past 5 years. recently there has been some problem with the machine. I had purchased this machine from Pai in R T nagar, Bangalore.

It has been 4 weeks since I have complained to the numbers given to me but so far nobody has come to repair the machine and these two complaint numbers[protected] and[protected] nobody ever picks up the phone there.

very...
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A
Aloke Poddar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer After Sales Service

This is to bring to your kind notice that I had bought a double door refrigerator of Electrolux (Model – ERP 245 FF Ozone, Serial No. – 60909630, PNC –[protected] from M/s Palak Enterprises, 19, Kalimati Road, Jamshedpur, Jharkhand on 17th April’06 for Rs 12, 500/- vide bill no. 3168.

The same was working fine but one sudden fine day the cooling of the refrigerator stopped and we contacted the local...
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M
Mahendra Singh Chauhan
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air-conditioner

My air-conditioner of the said company is out of order from 26/02/09 model no EAS19CRDDW i had made several complains but they had only reach us once and just made my ac work for some few minuites the ac again went out of order again i made several complains but no service people of the said compay turn up till date.
Date of purchage-03/05/08...
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M
MAINAK ADHYA
from Baghdogra, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MONEY BACK AGAINST THE PRODUCT

I HAVE LODGED A COMPLAIN AGAINST MY DEFECTIVE MICROWAVE, PURCHASED ON 24/4/07 FROM KHOSLA ELECTRONICS, HOWRAH. A PERSON NAMED SAIFFUDDIN CAME FROM SERAMPORE SERVICE CENTRE ON 25/10/08 AND AFTER WATCHING THE MICROWAVE HE TOLD THAT THE MAGNETRON ( 3 YEARS WARRANTY ) WAS DEFECTIVE AND ASSURE ME TO ON 25/10/08 BUT HE DIDN'T COME YET. THEN, ON 26/11/08 I HAD LODGED AN ANOTHER COMPLAIN AND THE COMPLAIN NO. IS - 6K[protected]. AN EMPLOYEE...
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C
col Sanjeev Dhoundiyal
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cooling & freezing not functioning

my refrigerator is not giving cooling & refrigerating effect . Several times complaints were lodged since October 2007 but till date the refrigerator could not be made functional though mechanics have visited my site from following companies:-
(1) STAR SERVICE, VIKRAM PURI, KARKHANA, SECUNDERABAD now shifted to some other place
(2) VENUS HOME APPLIANCES, BOWENPALLY, SECUNDERABAD
My COMPLAINT numbers are-:
(...
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S
SANJAYA KUMAR MISHRA
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BAD AFTER SALES SERVICE

1.I had purchased an Electrolux Micro Oven 25 Ltr Convection on 19/10/2006 vide Memo No. BA/CR/0375 of M/s Balaji Agencies, Kacheri Road Rourkela, Orissa. The details of said is as per below :-
a)Model EM25EC86SL
b)Serial No.[protected]
c)PNC No.[protected]

2.At that time M/s Balaji Agency is an authorized dealer of Electrolux

3.After gap of two years the same Micro Over Cum convection was...
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R
Rajitha Sebastian
from Kavaratti, Lakshadweep
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No response to complaint registered.

Hello...I had given a complaint at the Service center in Palarivattom on Phone and i was provided a complaint number in the month of January and till date no one has tuned up to resolve the same. This is my final reminder. I expect a reply in 48 hours. Since the next two days being non working days i give you time to respond on the same till 10/03/09. The complaint number assigned to me is HTER117/02.Service center number is [protected].Model...
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G
Gangadhar Joshi
from Raia, Goa
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Malfunctioning and no service support

I purchased an Electorlux Refrigerator (Model DFF 44) from a dealer (Madhu Electronics – Tel[protected], [protected]) in Nashik. While purchasing this refrigerator the dealer promises every thing about service etc. Since past 3/4 months its auto-defrosting mechanism is not working. When informed to the dealer, he first said that Electrolux service centre in Nashik is closed and he could not help. He sent a service mechanic of LG who...
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V
V.B CHAURASIA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement of lid of spinning chamber

the lid of spinning chamber of my electrolux-WMEWS70TCGO washing machine has broken.it is in warranty period.your service centre is asking for replacement charges
please help me in getting the replacement.confirm your action plan urgently

V.B CHAURASIA...
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S
sudhir shukla
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REPLACEMENT DUE TO DAMAGE/ BURNT

we bougt above model on 3rd jan 2005 and after two years since december2007 to august 2008 i spent almost rs 10000/- on repairing
mainly on account of freezer not workingdue to heater problem.
on 22nd aug 2008 on our complaint again heater was changedby the co. however same day the internal body of freeze got burntbeyond repair. after complaint co representative visited us and told that this can not to repaired and shall replace...
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P
padmavathi attaluri
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care service

We have registered a complaint with Sainath enterprises customer care service (Franchise-EKL Appliances Limited, H.No 15 No, Chinathokata, bowenpally, secunderabad-500009 Ph.No[protected]regarding our fully automatic Electrolux washing machine in the month of January.In response to it they have sent a technician on 28 of Jan.The technician has taken away the motor of the machine which is the primary requiste for the functioning of the machine...
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C
Complainant7165775
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Microwave Oven

Pathetic Pathetic service of Electrolux. I would never recommend anybody to buy its products. One should rather buy LG or Samsung who have equally good products but excellant service.

I had logded a complaint which hasn't been resolved or even attended, instead the Company has closed it without informing. Complaint Number- GHA[protected] logded on 3rd Feb with faulty Microwave. The call centre guys have no clue and always...
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LANCY F PERIS
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON-FUNCTIONING OF OVEN AND BAD AFTER SALES SERVICE

We had purchased the above oven from Snehanjali, Vasai West @ Rs. 7500/- some months back.

We are not at all happy with ELECTROLUX convection oven because it doesn't perform any function properly except for warming food.

Also their after sales service is VERY POOR. They need lots of follow ups BUT of no use.

HENCE, I ADVISE ALL PROSPECTIVE CUSTOMERS NOT TO BUY ELECTROLUX OVENS.
br...
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A
ANIMESH
from Vadodara, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR PRODUCT

I HAD REPAIR MY FREEZE THOUGH YOUR AUTHORISED SERVICE CENTRE ON 14/10/08 FOR GAS CHARGES /RELAY PROBLEM YOUR SERVICE CENTRE PEOPLE REPAIR FREEZE AND CHARGES BILL RS.1420/- I HAD PAID AMT.AFTER REPAIR FREEZE IT IS NORMAL WORKING BUT ONE & HALF MONTH AGAIN PROBLEM CREATE NO PROPER COOLING & COMPRESSOR CONSTANT RUNNING I HAD SUBMIT TOLL FREE COMPLAIN YOUR SERVICE CENTRE PEOPLE TOLD ME THIS TIME COOLING COIL PRBLEM AND THIS EXPENSE AROUND...
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Abhilash.T. Gopal
from Ernakulam, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not working

I purchased the following Electrolux Household appliances from M/s. Vivek Ltd, Vanasuma Arcade, P&T Colony, R.T. Nagar, Bangalore 560032 on 16.08.03 vide Delivery note no. 4841 and Bill no.1472/15/08/03.

1. Electrolux Fully Automatic Washing Machine
2. Electrolux-Kelvinator Frost-free Fridge

These were purchased by me and gifted to my daughter, who was, at that time staying in Bangalore since my son-in-law...
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K
K. Smiles Mascarenhas
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Low Heating

I purchased an Electrolux Microwave oven (model No: EM17MS80WH) on October 2006 from a vendor called "Associated Electronics" in Coimbatore. It was giving splendid performance for two years and I even recommended it to my friends. After two years it lost its heating power. Conveniently, the vendor has packed off from Coimbatore. When I contacted the "authorized" service centers for Electrolux microwave ovens, they chickened...
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D
Dr. Meraj Danish SHaikh
from Vadodara, Gujarat
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Microwave not working

I have purchased electrolux microwave oven on 26th october 2008 at Nagpur. But now my microwave not functing properly. i have lodged several complaints. but till now nobody has come. kindly send the person immediately....
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C
Complainant8019405
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TERRIBLE SERVICE, A RIP-OFF!

The technician who was sent to the house was unable to fully diagnose the problem. We were informed that an estimate for repairs to be undertaken could only be done at the customer care company. The machine was taken, kept for a week and returned with the problems intact, an additional problem with the timer and a big fat bill.

The bill too just gave a lumpsum amount rather than a break up for the various parts that they claimed...
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A
Alam Aroz Dar
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lack of service

As i have bought Electrolux Maxclean Washing Machine under "product code No: 760 SXN Digitron".
Now a fault happen in my machine and the company is not entertainning my problem as per the company norms Act they are abide to provide the service as per the needs. But Unfortunatelly since last two months i went to so many dealers but it dishearten me that the customer care is short off in this company.

Now my...
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M
Mita sadhu
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My o-zone 230lt f.f not work properly

Sir,
I have purched one 230lt.f.f. refrigerator(O-ZONE) from your approve delar form suri, birbhum vide refrigerator sl.number[protected] dated-14.06.2003.
My refrigerator not properly function with various trobles.
I request you to kindly send expart for solve this problem.

"Mitali" Thanking you,
New Dangal Para your's faith fully,
P.O- suri, Dist-Birbhum. Mita Sadhu.br...
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