[Resolved] Electrolux India — Pathetic service | |
I purchased an Electrolux Fabriguard classic plus washing machine model no. EWS70 from M/s Banwait Electronics, RCF, Kapurthala on 1/11/2007 vide receipt no 692. The problem is that as per ur advertisment of Electrolux Festive Celebrations the shopkeeper is not giving the priscribed gift offered in the advertisment. In this regard a also talked with ur contact person at Jalandhar Mr. Manjit Sayal, but he said that the gifts are not received from the company. Kindly look into the matter as it is spoiling the image of the Company. Deepak Saxena 118-A, RCF Township Kapurthala - 144602. Ph.[protected] Mb. [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
Sub: Replacement of defective Electrolux Refrigerator (Model: EDR 230 LX) – regarding.
Ref: Book No. 111, Serial No. 11043, dt. 21.06.2008, {Electrolux Refrigerator (Model: EDR 230 LX) PNC No.[protected], Serial No. 81600655}
Sir,
I had purchased the Electrolux Refrigerator (Model: EDR 230 LX) from AARCO ELECTRONIKS, Jagdambay Niwas Central Market, II-I-3, Lajpat Nagar, New Delhi-110024 on 21.6.2008.
Right from the date of its purchase, it was noticed that there are lots of problems with the Electrolux Refrigerator i.e. Cooling problem(Gas Leakage/Chowked), Thermostat problem, Defrosting problem, Rubber-Gasket problem, current leakage and now there are some problem with the Compressor too. I have lodged so many complaints with your service centre at M/s Tek Care (Customer Care Help Line) i.e. on 25.6.2008, 30.6.2008, 4.7.2008, 15.7.2008, 7.8.2008, 14.8.2008, 28.8.2008, 2.9.2008 and now on 11.9.2008 Service Engineer has informed about problems of Compressor. The brand new Refrigerator of your reputed company has been repaired 8 times within a short span of two and half months and the problem is increasing day by day. Now I am fed up with this defective Refrigerator of your reputed company.
As the Electrolux Refrigerator (Model: EDR 230 LX) is still under warranty and is causing unnecessary inconvenience to me due to manufacturing defect, It is, therefore, requested to please replace this defective Electrolux Refrigerator (Model: EDR 230 LX) at the earliest.
I hope you will attend to this complaint on priority basis and do the needful at the earliest.
Thanking you,
Yours faithfully,
(sohan bisht)
Address: 207/16-A (Ground Floor)
Prakash Mohalla
East of Kailash
New Delhi-110065.
Ref: Book No. 111, Serial No. 11043, dt. 21.06.2008, {Electrolux Refrigerator (Model: EDR 230 LX) PNC No.[protected], Serial No. 81600655}
Sir,
I had purchased the Electrolux Refrigerator (Model: EDR 230 LX) from AARCO ELECTRONIKS, Jagdambay Niwas Central Market, II-I-3, Lajpat Nagar, New Delhi-110024 on 21.6.2008.
Right from the date of its purchase, it was noticed that there are lots of problems with the Electrolux Refrigerator i.e. Cooling problem(Gas Leakage/Chowked), Thermostat problem, Defrosting problem, Rubber-Gasket problem, current leakage and now there are some problem with the Compressor too. I have lodged so many complaints with your service centre at M/s Tek Care (Customer Care Help Line) i.e. on 25.6.2008, 30.6.2008, 4.7.2008, 15.7.2008, 7.8.2008, 14.8.2008, 28.8.2008, 2.9.2008 and now on 11.9.2008 Service Engineer has informed about problems of Compressor. The brand new Refrigerator of your reputed company has been repaired 8 times within a short span of two and half months and the problem is increasing day by day. Now I am fed up with this defective Refrigerator of your reputed company.
As the Electrolux Refrigerator (Model: EDR 230 LX) is still under warranty and is causing unnecessary inconvenience to me due to manufacturing defect, It is, therefore, requested to please replace this defective Electrolux Refrigerator (Model: EDR 230 LX) at the earliest.
I hope you will attend to this complaint on priority basis and do the needful at the earliest.
Thanking you,
Yours faithfully,
(sohan bisht)
Address: 207/16-A (Ground Floor)
Prakash Mohalla
East of Kailash
New Delhi-110065.
I had purchased the Electrolux Refrigerator (Model: EDR 230 LX) from AARCO ELECTRONIKS, Jagdambay Niwas Central Market, II-I-3, Lajpat Nagar, New Delhi-110024 on 21.6.2008.
Right from the date of its purchase, it was noticed that there are lots of problems with the Electrolux Refrigerator i.e. Cooling problem(Gas Leakage/Chowked), Thermostat problem, Defrosting problem, Rubber-Gasket problem, current leakage and now there are some problem with the Compressor too. I have lodged so many complaints with your service centre at M/s Tek Care (Customer Care Help Line) i.e. on 25.6.2008, 30.6.2008, 4.7.2008, 15.7.2008, 7.8.2008, 14.8.2008, 28.8.2008, 2.9.2008 and now on 11.9.2008 Service Engineer has informed about problems of Compressor. The brand new Refrigerator of your reputed company has been repaired 8 times within a short span of two and half months and the problem is increasing day by day. Now I am fed up with this defective Refrigerator of your reputed company. I lodged last complaint on 29.9.2008 regarding continuously current leakage/current shocked in the whole body of the Refrigerator and request them to replace the same.
As the Electrolux Refrigerator (Model: EDR 230 LX) is still under warranty and is causing unnecessary inconvenience to me due to manufacturing defect, It is, therefore, requested to please replace this defective Electrolux Refrigerator (Model: EDR 230 LX) at the earliest.
Really have a very bad experience to buy this product from a company, now we urgently need replacement of this product otherwise we will not recommend any of its product and I want you to take some serious action against it as early as possible (in 7 days) or I will be moving to the consumer forum against it and all the problem caused due to it will be barred by you.
I hope you will attend to this complaint on priority basis and do the needful at the earliest.
(S.S.Bisht)
Right from the date of its purchase, it was noticed that there are lots of problems with the Electrolux Refrigerator i.e. Cooling problem(Gas Leakage/Chowked), Thermostat problem, Defrosting problem, Rubber-Gasket problem, current leakage and now there are some problem with the Compressor too. I have lodged so many complaints with your service centre at M/s Tek Care (Customer Care Help Line) i.e. on 25.6.2008, 30.6.2008, 4.7.2008, 15.7.2008, 7.8.2008, 14.8.2008, 28.8.2008, 2.9.2008 and now on 11.9.2008 Service Engineer has informed about problems of Compressor. The brand new Refrigerator of your reputed company has been repaired 8 times within a short span of two and half months and the problem is increasing day by day. Now I am fed up with this defective Refrigerator of your reputed company. I lodged last complaint on 29.9.2008 regarding continuously current leakage/current shocked in the whole body of the Refrigerator and request them to replace the same.
As the Electrolux Refrigerator (Model: EDR 230 LX) is still under warranty and is causing unnecessary inconvenience to me due to manufacturing defect, It is, therefore, requested to please replace this defective Electrolux Refrigerator (Model: EDR 230 LX) at the earliest.
Really have a very bad experience to buy this product from a company, now we urgently need replacement of this product otherwise we will not recommend any of its product and I want you to take some serious action against it as early as possible (in 7 days) or I will be moving to the consumer forum against it and all the problem caused due to it will be barred by you.
I hope you will attend to this complaint on priority basis and do the needful at the earliest.
(S.S.Bisht)
I have purchased 4 Acs from Griha Vaibhav Bangalore and found 1 Ac stopped working in 6 months duration, given complaint which was attended after so many followups then found by attendents that some parts require to replace for which removed the parts and informed next day will come back and finish the job but after 15 days found while doing the followup that he has closed complaints and mentioned complaint attended and Ac rectified.
When took issue with call centre people they are unable to provide any documents and replied that they will book new complaint.
This company running in hopeless system and I feel it was a mistake to bought Electrolux product.
Still my AC is not rectified.
REQUESTING ALL TO DO NOT BUY ELECTROLUX PRODUCT FOR PEACE OF MIND.
When took issue with call centre people they are unable to provide any documents and replied that they will book new complaint.
This company running in hopeless system and I feel it was a mistake to bought Electrolux product.
Still my AC is not rectified.
REQUESTING ALL TO DO NOT BUY ELECTROLUX PRODUCT FOR PEACE OF MIND.
sir,
I have purchased a front loading washing machine Electrolux millanium edition, model spa from trivandrum, Kerala 6yrs back. up to last week I never face any difficulty with ur product, recently the front door lock handle was broken and I have contacted ur trivandrum dealer for the handle .how ever stright away they have replied .the part is not available anywhere else .
the handle cost approxmate Rs.100/- and only because of this handle I cannt use the machine .and till now the machine is perfect looking brant new condition, I cannt through away the machine.
kindly see the matter and where ever it is available pl.let me know. and I am not going to through away this machine foe a single part which cost below Rs.100/-
One more thing I just want to say is before giving agency to parties, at least u should know the dealing with the customers.they are simply just looting .this is my kind request
I have purchased a front loading washing machine Electrolux millanium edition, model spa from trivandrum, Kerala 6yrs back. up to last week I never face any difficulty with ur product, recently the front door lock handle was broken and I have contacted ur trivandrum dealer for the handle .how ever stright away they have replied .the part is not available anywhere else .
the handle cost approxmate Rs.100/- and only because of this handle I cannt use the machine .and till now the machine is perfect looking brant new condition, I cannt through away the machine.
kindly see the matter and where ever it is available pl.let me know. and I am not going to through away this machine foe a single part which cost below Rs.100/-
One more thing I just want to say is before giving agency to parties, at least u should know the dealing with the customers.they are simply just looting .this is my kind request
I have purchased a Microwave oven on 18th oct. 2009 in Asansol area.
Due to manufactured defect I have complaint to customer care centre & as well as shop too.
Technically person had checked our Microwave oven.They told us that "we will replaced it with new one".
But still today[protected] our oven is as same condition.What I should do? Many time I have ring to them but din't get positive reply from them.
Complaint no. VG3440
Electrolux comanie's service is this way ?
Tapan
Due to manufactured defect I have complaint to customer care centre & as well as shop too.
Technically person had checked our Microwave oven.They told us that "we will replaced it with new one".
But still today[protected] our oven is as same condition.What I should do? Many time I have ring to them but din't get positive reply from them.
Complaint no. VG3440
Electrolux comanie's service is this way ?
Tapan
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We are wondering what needs to be done now. Clueless!!
Santhi
Pondicherry
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