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[Resolved]  Exide Battery — battery not charging

Dear sir/madam,
This is to inform you and we need the feed back from the company about the relationship with the costumer.
We are in the situation where we really need the fair decision from the company.
We have purchase the battery from Sethi trader’s 35/16 old rajendra nagar, main shanker road New Delhi.
Purchase detail.
Invoice no 2448 DT 7/4/07
Battery detail.
Standard furukawa type 6S160RDXBG
Manufacturing code IC7
This battery we have purchase for inverter use.

In the starting of summer (month February) our inverter start creating problem, battery low indicator was flashing on the panel and back up was almost nil.
Then we have inform to Mr. Sethi (owner of the company), because both inverter and battery sold by them. Then he send his technician and he said this problem occur because of inverter and we have to call the inverter guy, then the inverter person came ( from luminous ) and changed the charging plate, we checked for about 20 days but that problem was still there, again we call Mr.sethi and inform about this matter. Then again he send the luminous person and he replace the same plate and advice to check for 10 to 15 days, But we are in the same situation, now actually the problem is there in the battery, one cell out of six weak. We have to change the battery. But in the whole process we have lost almost 4 months. Where the actual warranty of the battery is finished. Today I have call to your jhandewalan ( new delhi ) office and speak to Mr. and explain the hole issue but he said he can’t do anything because warranty is finish. We being going back and forth from last 4 months and not finding any solution. We really need your support where we are not actually responsible for what is happening but penalize. we are requesting you to pls give solution.
Because we have long relation with exide we really trust the name.
Costumer
Regards
Ashish
Complaint marked as Resolved 2020-08-14 00:14:12
Complaint comments  8 CommentsShare0Tweet0

Comments

Sir,
I had purchased a two wheeler with installed Exide battery on[protected] unfortunately in Oct. the battery failed on what technical grounds really I don't know but the dealer repalced it on[protected] again on[protected] i went for the serviceing of the replaced battery & was asked to get the other equipments checked at the vehicle vedor after having throughly checked all the parts vendor told me the battery is not charging so again on[protected] i went to exide dealer and asked for the problem they told me that they can not help me since the battery was a replacement but how i can believe that the replaced battery was a brand new . At this juncture i feel i have been cheated by your dealer .
I hope company will do the needful & will help me out from this situation

Manohar Jamley
Daer sir
I purchase a battery ( Max Exide ) from Sparkint Auto Agency Noida(Dealer code-21292, C-337 Sector 10 Noida) Battery No. CRN No. GHA/GHA/EX/08/01894 MF. Code -1AB on 1st March 08 for my inverter. The battery given to me was found defective while using. The same was taken by me to your service center . They checked it & confirm that it is defective & kept it for repair for one week from 21 May to 26 May wide challan no. GHA/GHA/08/734. After repair also it is not charging. I feel very imbrassed my hard & money Rs. 6800/= has gone waste without fault of mine.
It is requested that the defective battery may please be changed immidiatly.Eagerly waiting for your action please.
Thanking You.

Pratipal Singh
H-515 Govindpuram Ghaziabad
U.P.
[protected]
I have purchase Exide battery june 2007 from Mavasilal jain, agra and my exide battery serial number 3C7/53188

after 10 months battery give up less backup and I have complaint the mavasi lal jain in 23 July, 2008 and he is not giving me any satisfied answer.

please do the needful and oblige us.
Mr Anil S. Gowda I purchaseing Tow Exide IT 500 at 22-12-06 Sr No. 1J6 038786 and Other 13-12-06 Sr.No. 2W6 6478 This Batteries Join in Seriel at 24 Input to UPS But after 2 month I recognise the backup of your battery not geetting proper I complent to Your Autorised Deler, They are check and seen one battery 1J6 038786 is Weak I have also gravity meter Other one is Ok But this is getting a problem, I complent to Shah Corportation Exid deler, They get and charging for 2 days after that the give me retur I join to UPS at 24 Volt After one week This condition comming down backup not geetting proper, After That I repet complent to Mr. Shah Then He ask to Contact Mr. Shukla (Pacific Marketing, Nashik ). This person say give the battery I will Give the battery at[protected] after perchasing 2 month they give back at 9-01-07 Voucher No 224 Now This battery Getting Problem This Battery Warranty in 30 month this complieted only 19 Month and This 19 months this is not work properly. What I do Now. Just Watch to Finsh Your Warranty or Geeting some legal action for that inconvient.

Also I notice that on your warranty Card First Write Sr No. & Batch No. Put Whitner on That After That This Again Write Sr. No. 1J6 038786 how I beleve this battery is legal and I am the First Who Cutomer this perchase the battery


Mr. Anil s Gowda
your frechy is not working poperly . he changed my battery in very ruade way but new bettery also not working properly
my no. is [protected]
[protected]
To
M/S EXIDE BATTERIES,
Industries Limited.

D/S
We purchased one EXIDE XPRESS battery Type MHD 1500 Mfg Code 3B7 Sr. No 98709 on 27, 03.07 from M/S KIRAN ELECTRONICS, Bhatsalapara, M.N.K.Road at Rampurhat in the Dist of Birbhum-731224, WB.

The said battery has been giving treble for the last three months which was reported to M/s Kiran electronic, who recharged the battery several times during the last three months but the charge did not sustained more than one to two hours, lastly on 20.09.08 they took the battery along with the warranty card, for replacement by a new one as per condition but We have not yet taken any new battery returned .

This is for your information and taking necessary action.

Thanking you,

Yours faithfully.



Date29.09.08
POLYCLINIC
N H 60, P.O. Rampurhat
Birbhum

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exide battery not working

exide battery S/N:-4n8 703634
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