Exide Industries Complaints & Reviews

We have purchased 2 Exide Battery Model No IT[protected] on dated 6 Nov 2009 for Rs27000/- for Inverters in our Office in Pune. To our surprise we noticed that the water level Indicator is not matching we have been calling several times the dealer from where we have purchased this Battery. We have called Mr Mitesh around more than 50 times on Mobile no [protected] for this complaint but no one has turned up until now.Dealer Name;- A.C.Power Systems,588 Shop No 33/34 Ganesh Market, Bibewadi Kondhwa Road Market Yard, Pune 411037Tel No 24262249. We have purchased these Battery's looking @ you brand name but do not expect this kind of negligence. Pls do the need full & ask the dealer to ask apology from the Consignee/ Buyer.

I purchased an Exide inverter battery from Unique traders ROORKEE.After 15 days of purchasing the battery it was not working properly.It was discharging in half an hour. I called inverter dealer and checked the inverter but it was O.K. I then carried the battery to Unique traders ROORKEE on 2.10.2009 He checked the battery again and it was discharged in half an hour then he said it will be replaced within 3-4 days. He sent the battery to Balaji Traders Haridwar I visited frquently to the Unique traders ROORKEE but answer was same i.e. 2-3 days. I also talk to Balaji Traders Haridwar on 31.10.2009 but he replies that not to talk with me, talk to Unique traders ROORKEE. I also talk to service center Dehradun on 1.11.2009. He said, that battery is O.K. but I could not get same or replaced battery as on date. Roorkee to Dehradun is only 72 Km. In this process one & half month has gone. How much time u will take to provide the battery. I am surprised that a reputed/Well known company is taking so much time to provide the service.It will be bad sign for the company & will carry the bad image to others and encourage not to buy Exide battery.

I purchased an Exide battery (12EB9-B) on 07/03/09 from Delhi since i was posted in Delhi at that point of time. I got transferred to Kanpur recently and faced problem with the battery. I approached dealer with complaint and they sent the battery for claim.
Claim was rejected after a month stating"Battery found in deep discharge condition, could not revive after recharging" This is not a manufacturing defect

I hav purchase car battery from manish battery on 08-08-08 from fasilka shona road gurgaon it started giving truble in august 09 I MADE A COMPLAINT TO DEALER HEREPLACE THE battery with servic battery and sent the battery to exide servic center aftr one and half month deler return the the orignel battry on[protected] by saying that exide has found battery is in good condtion but today my when my son left the hous from shona road gurgaon fr his office at noida 40 km at 1800hars whil reaching at noida battery stop function inbitwen and he cald the help line at noida number[protected] it was ringing sevral times but of no responc kindly do the nead ful to solve the problem my addres is c-24 SECEND FLOOR SOUTHEND FLOORS SOHANA ROAD GTURGAON HARYANA

Hi Sir/ Madam,


I was purchsed Yamaha GLADIATOR SS on dated 25/04/2008 from VINAY MOTOR, NR. HIGH COURT, JALNA ROAD, AURANGABAD MAHARASHTRA. After purchasing motor cycle I am facing lots of problem regarding vehicles parts, servicing and harassments by Service center. In this case wrote letter to Yamaha office and shri. Girish came from Pune office. After his suggestion I am settle with Vinay motors, he commit me in future no problem from service centre.

After some moths I had battery problem. I was go to service centre and complaint for battery he gave the address of Battery dealer and gave advice to check battery and further contact with battery dealer. After 20 days battery dealer called me and gave my battery. He gave one letter i.e. my battery was good in condition and no problem in battery. One mechanic from Vinay motors with me at that time. I and he go to Vinay and changing one part of wiring I don’t know about the part name. It’s cost about Rs. 500 /-. In that I was not purchased that part.

Every time why customer pay for Yamaha Accessories & why Yamaha Motors purchased ordinary part for its vehicle. Which was damage one by one in every month? In the case of battery it is old or not capable to work with self start function. Your dealer gives every time excuse to customer and his service is so poor. At same time as compare to Hero Honda service centre he take low fees and give satisfied service to customer. His customer is happy about his service. I am purchase Yamaha gladiator to see Yamaha label but Yamaha can’t provide better service in Aurangabad city.

My Friend also same problem from Vinay Motors i.e Yama Showroom. His name is Subhash Tekale he also purchased Gladiator SS model from Vinay Motors and facing Battery and other poblems.

This is my second complaint against Vinay Motors, Aurangabad. Pls. kindly attention to my complaint.

A lots of problem from Yamaha service centre so u warn about Yamaha dealer to give proper and satisfied service to customer.




Yours faithfully,


Sunil Baburao Wahul,

MH 20 BF 3592.

120, Renuka Nagar,
Nr. Shivaji Nagar Telephone Office,
Garkheda, Aurangabad, (MS).
YAMAHA GLADIATOR SS.
[protected], [protected]

i have purchased one microtech inverter and excide battery from m/s shine electric at kharagpur-721301 and vat has been claimed @12.5% with VAT no-[protected].but as per govt norms VAT should be 4%.also another excide battery was purchased from the same dealer on 14/10/2008 for my indica with a VAT @12.5%.
other than this the shine electric has not been cooperating me for the defectivepart of the battery despite of several intimation
kindly look into the matter and oblised

Dear sir,
i have purchased 2 no.Exide invatubular batteries having no's 56044/1M07 & 56094/1M07 from their dealer in Allahabad M/s G.B.SALES on 23/10/07. Batteries are having replacement warranty of 30 months, both batteries were taken to the dealer for replacement when they stop working, he assured me that it will be replaced shortely, but now he is telling that company is not taking care & not replacing the same , kindly help me to get the justice.
regards
Ravi Pandey
mob. no. [protected]
Rajguru niwas, near gomti inter college
phulpur
Allahabad-212402

Dear Sir

This is to inform you that I am a customer of Exide battery, have taken the model -MATRIX car bettery before 1 year, whice having 3 years full warranty.now I am facing some starting issues in my CAR. as there is no charge in my battery.

Yesterday I have called exide help line no[protected] but the executive told me that they are unable to replace/ services the bettery from my billing address.

Please help to resolve my issue as it is very difficult for me to carry the battery without my CAR.

Address:
Surajit Sarkar
East Ukilpara
Baruipur
Kolkata 700144.

I purchased a battery from Surya batteries,140/50 Madhavaram high road,Perambur(OPP Brinda Theatre) for my scooty pep on 16.10.08.This battery not charged and i faced starting problem in my vehicle..So i handed over the battery to the dealer for service on 23.09.09.Since it is in gaurantee peririod they sent it to exide workshop. Every day the dealer is telling the battery is coming from workshop and Im not getting the battery and a good response from the dealer...

Battery no: 2I8-1,J648 G7

So please go through the matter and arrange me to get the battery immediately....

I am Subrata from Bhubaneswar, Orissa. On 30.09.2009 , my car didn't start.When I check up the dash board, I have ound a card of EXCIDE Bat Mobile free service. I thought this is the EXCIDE Industries, I rang up to the number 3271 11 11 printed on the Card. I asked them are you from EXCIDE Industries , the customer care executive smartly answered yes. Accordingly, the Mobile Van turned up and check my battery. they replied that your battery has been defused and you have to take to our nearby dealer for RECHARGE. I say i need to start my CAR. They replied that our duty is to start your car and you can reach to our authorised dealer. I have done the way , they gide us. I reached at the dealer point & they confirm us you need to recgarge your battery. They have offfered a stand by battery having some problem & come in the next morning & take your charged battery. I reached at the dealer point in the next morning. They take away my stand by Battery & replied your battery is dead & you have to change the New one. I have no money at that point of time to go for a new battery. After lots of confrotation. They start my Car 7 I moved to another Battery reapir Shop. They Checked my Battery & rplied it is working. They rechaged it and found that my Battery is perfectly all right.

It is clearly understood that, these EXCIDE Bat Mobile Service - Bhubaneswar is a Cheating Agent.

I have purchased new exide inverter battery on 3-06-09 in 9600/-Rs.from Authorised exide dealer India electronics Opp. Amber cinema,G.T Road ,Modinagar-201204.But from the very first day bettery is not providing desired backup in the inverter.I have send this battery to the dealer once to get it checked.but after getting the battery bach the problem remains the same.I have also get my invertor checked but it is providing the required charging to the battery but battery is not getting charged.
so plz help me out to get this issue resolved

I have purchased a new Exide battery from a Exide dealer on 18/09/08,his shop is situated at opp golf club chembur mumbai 74,named as Hari om tyre and batteries.Battery serial no is 098322/2G8-2.I have handed over the battery to the dealer on 17/09/09 as i have 1 more day left for the expiry of 1 year warranty of the exide battery,now the dealer is telling that i cant assure u whether ur battery will be made/exchanged and given back to u and he is taking 10days without giving me another battery from his side to use.

So i kindly request Exide company to look after this matter very seriously and sew that dealer who is spoiling companys name.


Regards
Zuber malik
[protected]

sir,
its already around 3 months that i have sent a query which is unsolved misguiding me in every aspects by ur puri dealer and branch head mr. mihir kumar pradhan of berhampur orissa regarding my following complained, which i sent u on july 4th 2009. U assured me to solve the matter soon but now ur officer says the manufacturing date of the new battery was of last year n nothing can be done inspite of its being ur dealers fault. atlast i would like u to take any proper step or it will be from my side not finding any proper solution i'll be lodging a consumer grievance case soon expecting INDIA's JURISDICTION will help me. thank you.

my previous complaint :
it is to inform u that i shyama panigrahi a customer of exide battery using in my santro zinc car have suffered a lot due to ur dealers misguidance and forceble purchasing of a new battery. i was at puri when my exide battery holding the no.1i7 73814 purchased on 1.08.2008 showed the problem after 10 months of purchase. at puri when i went to the dealer of exide battery GRAND MOTORS he tried to charge but failed n said that i have to buy another one. after my repeated information that my batteries guarantee period was valid. instead of replacing or giving me service he forced me to buy a new one. i also asked him to check if any other problem is there in the vehicle but without listening he argued not finding any hope at night around 10 pm i had to buy a new one. he also promised to take care of the old one but he dint. and on the same night after going 15 kms the battery showed the same problem when i called him he again asked to buy a new one getting frustrated i called hyundi service centre 4 help & after their checking they found that both the batteries were fine but there was dynamo failure and after a great troble i reached home the next day.
now the dealer is misbehaving and is reluctant to lodge a complain or take the new battery holding no1j8-98406 purchased on 6.06.2009 after my repeated calls. its already a month but he is not responding . so sir plz help me out of this problem or i will have to take the help of legal jurisdiction.

and plz look after the matter soon n let me know.
thanking you,
shyama panigrahi,

I have purchased Moter bike no. 6091 bajaj make from Goel motors Patiala on 12/3/2008

Batter details :
Exide

After 6-7 months only, the battery started giving issues and when i finally talked to this dealer Stay Charge, Chandani Chownk Patiala and

asked him to replace the battery. He informed that he will Charge the battery and charged Rs. 30 for the same but after a month it sarted giving problem again than he done the same and charge Rs. 30. In Feb 2009 and again handed over the battery to him on and he lost the battery and after 3 visits he handed over the battery to me by saying that it is not our responsibility to entertain u again and again. in the mean time the gurentee period was over.

Hoping an early reply in the above matter.

My Resi. Address is:

Amit Mittal
182/2, Guru Nanak Street,
Patiala-147001
Mob.: [protected]

I purchased a Excide Inverter Battery IN1500 Plus Mg. Code 3J8, Sr. No. 077571 Dt 11/01/2009 along with Branded new Inverter with the Dealer ANAND MOTORS, 297D, Abu Lane, Meerut. Within few days discharging problem start occuring. Dealer get checked the Inverter and get charge the Battery, which last for few more days and the situation is the same again. The rude behaviour of the Dealer and his staff astonished us,if we are dealing with the India's one of the best Battery company or a local one. We again request the company representative to visit and replace the Battery immediately.
Manoj Saxena
T-86,Pallav Puram Phase - II,
Meerut - 250110
Uttar Pradesh.

I AM PURCHASED 12V,7AMPH BATTERY ON 22-11-08 IN BALAJE BATTERY HOUSE PONNAMARAVTHY.I AM LOADED IN COMPUTER UPS BUT NOW(7-9-09) BATTERY IS NOT BACKUP IN 1 MIN .

PURCHACE DETAILS:
BALAJI BATTERY HOUSE
1/66,PRP COMPLEX
PONNAMARAVATHY-622407
PUDUKKOTTAI(DST)
TAMILNADU
TIN NO :[protected]
BILL NO : 276

Hello,

We are from Effort BPO Limited , Indore (M.P.). Effort BPO Purchase SMF 12v-100 ah 40 Batteries from the local dealer of Exide M/S Gayatri Interprises, on 27-9-08.

From the past 4 months 4 of our batteries gone faulty showing less charging current, Exide Engineer visited the site and conform that UPS Charger is of low capacity.

However UPS Engineer clearly refused such possibility and still replaced the UPS after 1 week again our 2 batteries gone faulty with the same problem. all our batteries are still in warranty period, but the Exide company is refusing to replace them stating the reason of faulty UPS.

Please give me some suggestion What to do?


Regards
Nitin Dubey
mob.:- +91-[protected]

I abhishek kumar bye a inveter(microtech) with exide invatubler battery IT-500 in june-july 2009,But i got a problem in my battery. the battery will liquage acid from top,I complain in Exide company but there is no satisfactory reply from them,they say me to bye a niddle and suck some acid from it. I say him to send a service man to see the problem and to solve it but they cut the phone very rudely.
i want a service man come from exide and solve the problem.

Purchased Battery with 36 months warrenty but this is under quality hence pls. advice how to proceed as the dealer is not replacing the same.
regards
bmdash

battery IT500
costomer [protected]
invoice [protected]
date 28-03-07
development plant - Lucknow
Auth. Dealer/seller - UNIQUE VISION main road khalilabad, Sant kabir nagar, U.P. Mb.[protected]
reciept no.16 dated[protected]
Batch/serial no. 1B7-43398

sir,
I(Guddu soni) want to complain for exide battery backup.In last some days, some problems are created by ur battery while my rental house electricity and the power consum are going to be well position like-
I am using presently,
* One cealing fan (singer com. )
* three CFL's 20watt (bajaj com.)
*Two 0 watt bulbs

Always the electric power supply is on 14-13 hrs everyday in my town i.e. 210 volt is running by the stablizer.
I used microtek 600VA digital inverter Serial no. 6LGANX59486.

I am using the battery for 4-5 hours per day.
When the battery backup problem begin to create properly i informed my dealer but not found good response.
So I want to exchange my battery because this reason i am always suffered.

thanking you.

Gyan Chandra [protected]@Guddu soni
Advocate
High Court Alld. U.P.
Mb. [protected]