[Resolved] Ezeego — spicejet free ticket fraud | |
I got a promo code for a booking on spicejet. When i tried to make a booking, it was locked. And they said it would take 24Hrs to activate. After 2 days i tried again, this time they said that the promo code was already used by someone and they have no details, for getting the details they need 2 days time. I have been calling them again and again. Its been more than 10 days, there is no action from them. The customer care is horrible, they dont keep record of the issue, everytime you need to explain the issue. In the end they would say that they would forward the request to concerned dept. The fact is the offer is just a fraud to promote their business. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
they are the cheater no,even i called them so many times to their call center no but no body responded,if you want to book go to the airlines website directely and book the ticket why to pay ezzego extra money which service they dont give
one of the most faltu company
one of the most faltu company
ezeego — Hotel booking fraud
Just a little background on the issue.1) Booking was made to this hotel with ezeego.
2) I was not allowed to check in when i reached the hotel as the hotel has not received any payments for the booking, I called up Ezeego and after waiting 3-4 hours in the lobby i was finally allowed to check-in. A commitment was made by ezeego back-end that the payment will be done by evening.
3) Ezee-go made no payment and I was regularily disturbed by the Hotel staffs for hours after check-in to call up ezeego and confirm payment
4) I spent 2-3 hours calling (on roaming) or waiting from ezeego for a answer.( My stay ahd already become nightmare working out with ezeego/hotel)
5) No Payment was made to the hotel and I had to pay full amount to the hotel at check-out.
6) I complaint to ezeego asking for refund and followed up for 2-3 months. Each time I was assured the refund will be done in 72 working hours.
As you see Ezeego has shown unprofessional attitude turning a deaf ear to this complaint. I am not sure what should be done next
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+91 22 6730 9400
+91 98 6756 5900 (Customer Care)
+91 22 6196 8888
Classique Center, 4th Floor, 26 Mahal Industrial Estate, Mumbai, Maharashtra, India - 400093
ezeego — Fraud on Promo code
In the past 6 days, I have had a BAD experience trying to redeem one Promo code for a "free" ticket. Customer Service agents, though polite and courteous, are unable to resolve my issue even with the help of Supervisors and make committments about resolution and calling back but no one have ever called back. In my case, I was issued 8 promo codes and have used 6 successfully. The Call Centre agents insist that one of the remaining codes is shown as used by their system, even though they can see only 6 one way tickets booked under my other email ID.They refuse outright to let me speak with a Supervisor or even give me the name, address and ID of the Company CEO or even the Company Registered Office address.
Am seriously contemplating legal action and writing to Air Deccan CEO Capt Gopinath to blacklist this company.