[Resolved] Fiat Palio — Poor After Sales Services | |
There is practically no worthwhile service centre for FIAT PALIO cars in INDORE. The services are supposed to be looked after by TATA Motors, however the quality of work and availability of spares is PATHETIC. The car is an EXCELLENT piece of technology, however, you cannot even replace a lost petrol cap or bulb or windscreen wiper!!! It is highly unfair to sell such a car in any country, unless the product is displayed with a WARNING sign to say "Buy at OWN Risk - NO AFTER SALES SERVICES ARE GIVEN BY THE COMPANY ANYWHERE !!!" If FIAT PALIO is kind to reply to this mail, it will be a good gesture. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
If the FIAT PALIO was sold originally by a authorized dealer in Indore and if spares and repair facilities are not avalable, I would advise the gentleman to sue FIAT INDIA AUTOMOBILES in a consumer court.
Subrata Datta
Subrata Datta
My FIAT PALIO ELX 1.2 2002 was serviced by SHAMAM Auto of Bombay upto 37, 500 kms and there was no problems with them. They were able to fix the front windshield plastic strip which had blown off and even the lock of the lid of petrol filler. Front disc brake pads and lower link arms were replaced after three years use. Then I shifted to Bangalore and Sunderam Motors serviced the car well. They even fixed the rear dicky tray lifting strings.
Then I shifted to Calcutta. Wahan Motors serviced the car. They fitted the antenna which had broken
and the dicky plastic shield - a refinement to prevent head injury when accessing the dicky. They replaced the engine timing belt before it was recommended by FIAT as a precaution against serious engine damage and the TDC sensor when I faced engine starting problem. The only problem was the coolant pump replacement as it was leaking. It took me a month and many calls to FIAT INDIA.
FIAT stands for
F FIX
I IT
A AGAIN
T TONY (Mechanic)
Then I shifted to Calcutta. Wahan Motors serviced the car. They fitted the antenna which had broken
and the dicky plastic shield - a refinement to prevent head injury when accessing the dicky. They replaced the engine timing belt before it was recommended by FIAT as a precaution against serious engine damage and the TDC sensor when I faced engine starting problem. The only problem was the coolant pump replacement as it was leaking. It took me a month and many calls to FIAT INDIA.
FIAT stands for
F FIX
I IT
A AGAIN
T TONY (Mechanic)
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