Comments
I have purchased a Godrej Refrigerator Model No.GDN180S2OP from Laxmi Electronics, RP Road, Sec-bad. on 14th Dec 2006. Company has given Ten years warranty for the product. Now my refrigerator is not working at all. I request you to kindly send your technician to attend this problem and resolve at the earliest.
Godrej Refrigerator Model No - GDN180S2OP
Distributor - Laxmi Electronics, 7-2-638/639, Rashtrapathi Road, Secunderabad - 500008 (@[protected]
Bill No - 3073
Date of purchase - 14th Dec 2006
My contact number is [protected]. We need this up as soon as possible as I have a family. Appreciate quick response on this.
Thanks
Surendra
Godrej Refrigerator Model No - GDN180S2OP
Distributor - Laxmi Electronics, 7-2-638/639, Rashtrapathi Road, Secunderabad - 500008 (@[protected]
Bill No - 3073
Date of purchase - 14th Dec 2006
My contact number is [protected]. We need this up as soon as possible as I have a family. Appreciate quick response on this.
Thanks
Surendra
godrej washing machine` — condenser problem
i purchase godrej semi automatic wasing machine Feb 2010 .after 2 months there is a problem.Already i complaint is given (3months before) but no any respondsthis is my contact mail id
[protected]@yahoo.co.in
cooling problem
i thing the complain should be attended quickly.it is notonly to solve the problem but to gain costomer's satisfaction
Godrej — Fault in chair in not being repaired
Dear sirI am also sufferer of Godrej. I want to get my old repaired and purchase new executive chair but they are not turning up for anything in Banda UP.
CB Singh
[protected]
The same complaint is in my refrigerator also ...pentacool frost free ...280lts
the godrej technician filled gas 5 times then fridge started working (worked only for 5 months in winters and same problem started in march ) and wasted so many days and hours actually I feel the compressor was defective...my fridge which was only 3 yrs old with compressors warrenty of 5 yrs... they should have replaces the compressor in my case but no body is listening one should have excess time and mony to fight with the staff of godrej people...
every time the technician like a lay man changes a part and 2nd time for complaint he takes out other defect...
if they can't repair the fridge why are they charging the coustomer for??????????
for what we are paying for their faulty diagnosis...is there any body for rules...??
these people are working like lay man keep on changing the parts on customers cost they should be taken to consumer foram for this attitute...
the godrej technician filled gas 5 times then fridge started working (worked only for 5 months in winters and same problem started in march ) and wasted so many days and hours actually I feel the compressor was defective...my fridge which was only 3 yrs old with compressors warrenty of 5 yrs... they should have replaces the compressor in my case but no body is listening one should have excess time and mony to fight with the staff of godrej people...
every time the technician like a lay man changes a part and 2nd time for complaint he takes out other defect...
if they can't repair the fridge why are they charging the coustomer for??????????
for what we are paying for their faulty diagnosis...is there any body for rules...??
these people are working like lay man keep on changing the parts on customers cost they should be taken to consumer foram for this attitute...
I AM RANGACHARISRINIVASAN, 50 YEARS OLD IF YOU ARE ANY FRIDGE COMPLAINT PLEASE INFORM TO ME, I WILL GO AND ATTEND THE COMPLAINT, WHAT EVER THE SERVICE CHARGES YOU ARE PAYING I WILL TAKE IT .. ... THANKING YOU R . SRINIVASAN [protected], 49-36-30/5 N.G.G.OS COLONY AKKAYYAPALEM VISAKHAPATNAM 530016
Godrej Refrigerator — DEFECTIVE REFRIGERATOR SOLS
FOLLOWING MAIL SENT TO [protected]@godrej.com but no response is there till date.They have sold us a defective refrigerator and not replacing it is freezing things from first day and now they ar saying the thermostat is faulty and they will replace only theromostat moy point is why the hell did they dare to sell us a defective refrigerator and they are not responding at all.Dear Godrej Team,
This is to bring to your kind attention that we have purchased one godrej refrigerator from sargam electronics on 15/10/2010 and the same was delivered to us on 16/10/2010.
Since it was insatalled it has been freezing all the products that we kept in the refrigerator then your exeuctive came for demo MR Shakeel who told us that the knobs of thermostat were not set on the right position that’s why it was happening.
Then he put them on the required levels and asked us to wait for a day to see what happens than again when the same problem arised we launched a complaint at the dealer- saragam electronics-number-460604.
On this complaint your executive came and checked the regr: and told us that the thermostat is free and will have to be replaced.
We have refused to get the same replaced as we have just bought this new product and this problem is there from the very first day which means that a defective product has been sold to us and we have requested for a new refrigerator as a replacement to which mr ashok from your call center has refused to do the needful.
I also asked him to provide me the contact details of somebody senior person working in godrej whom I can contact but he refused to provide me the same.
To my surprise the complaint has been closed today and a sms has been sent on my mobile.
Request your immediate action on the same else the same matter will be escalated to consumer court and published in prime media very shortly as by no means you have a right to sell defective products to consumers
Invoice No-S/PP2-1783 15/10/2010 SARGAM ELECTRONICS 21 KAPIL VIHAR PITAMPURA DELHI-110034
Godrej Refrigerator — NEW REFRIGERATOR STOPPED WORKING
Hi I have taken a Goorej REFRIGERATOR form KAPILA ELECTRONICS B-1 JANAK PURI last weekwe find the balancing problem , we called daily atleast 4-5 times daily to kaplia after 4th day he changed the fridge and second Day we find that KAPILA ELECTRONICS give us the second hand fridge ar used fridge u people cant believe that after 3rd day that REFRIGERATOR stop working .....we daily calling to the CUSTOMER CARE AND KAPILA ELECTRONICS they are not giving any response they only tell that yes we will send the engineer.
THIS IS VERY VERY BAD EXPERIENCE WITH THE GOOREG COMPANY AND SPECIALLY TO THE KAPILA ELECTRONICS I NEVER SUGGEST ANY ONE TO PURCHASE ANYTHING FROM THE KAPILA ELECTRONICS _JANAK PUTI NEW DELHI AND ALSO THE PRODUCT OF THE GOOREJ
email:[protected]@gmail.com
we purchased refrigerator on 29th june 2009 from NEXT RETAIL SHOP FEROZPUR ROAD LUDHIANA VIDE BILL NO. 041005 FOR 14500 RUPEES.After ten days it was informed to the dealer that cooling is not taking place. Technician was sent by service centre thrice but nothing satisfactory work was done.Now again techinician visited and told us gas needs to be filled and asking money as warranty period has expired.
I talked to dealer and Mr.Surinder Incharge of service center who are not at all taking any responsibility for the delay WHICH TOOK PLACE DUE TO DEALER AS WELL AS TECHNICIAN SENT BY SERVICE CENTER WHO COULD NOT IDENTIFY THE PROBLEM.Even if we pay money and get the gas filled the service centre is giving garantee of three months only It means after every three months we have to get the gas filled.
I request you get it replaced and provide us same trust in Godrej brand which was in us when we had purchased it.
I shall be thankful to you
yours sincerely
Amita Bhagat
D/o Sh Chander Bhagat
B34?742 Habowal Kalan Ludhiana 141001
Ph.No.[protected]
I talked to dealer and Mr.Surinder Incharge of service center who are not at all taking any responsibility for the delay WHICH TOOK PLACE DUE TO DEALER AS WELL AS TECHNICIAN SENT BY SERVICE CENTER WHO COULD NOT IDENTIFY THE PROBLEM.Even if we pay money and get the gas filled the service centre is giving garantee of three months only It means after every three months we have to get the gas filled.
I request you get it replaced and provide us same trust in Godrej brand which was in us when we had purchased it.
I shall be thankful to you
yours sincerely
Amita Bhagat
D/o Sh Chander Bhagat
B34?742 Habowal Kalan Ludhiana 141001
Ph.No.[protected]
i am shijushajahan from trivandrum. i had very bad treatment from the authoried serive centre.they are trying to cheat me . peolple working are irresponsible in their work.onces i had made complaint they repaired and sent back.but same complaint is forming
I have GODREJ PENTA COOL fridge bought on date 25 .8. 2010.
After 4 months there was a cooling problem.so i registered the complaint in godrej service centre.Still im struggling to resolve this problem.
The first tecnician told that it was a DEFROST BUTTON problem.but after two days
same problem was observed. so again second technician came even he did not touch the fridge and told that " i dont know this work and it shouid be done by senior tecnician ". After two days senior tecnician(?) came and he told that it was a problem of compressor gas, so he changed the gas. After one day observation agai the problem was observed. again i callled them and they came and told that it was a piston problem.. still it was not solved.
MY QUESTION IS WHO WILL RESPONSIBLE FOR THIS? IT WAS NEWLY BOUGHT REFRIGERATOR. EVEN THEY ARE NOT READY FOR THE REPLACEMENT, WHY? WE ARE ALL REALLY UPSET BY THESE. WE ARE NOT EXPECTED THIS FROM GODREJ COMPANY
and my complaint numbers is 886831
By vinay mysore
After 4 months there was a cooling problem.so i registered the complaint in godrej service centre.Still im struggling to resolve this problem.
The first tecnician told that it was a DEFROST BUTTON problem.but after two days
same problem was observed. so again second technician came even he did not touch the fridge and told that " i dont know this work and it shouid be done by senior tecnician ". After two days senior tecnician(?) came and he told that it was a problem of compressor gas, so he changed the gas. After one day observation agai the problem was observed. again i callled them and they came and told that it was a piston problem.. still it was not solved.
MY QUESTION IS WHO WILL RESPONSIBLE FOR THIS? IT WAS NEWLY BOUGHT REFRIGERATOR. EVEN THEY ARE NOT READY FOR THE REPLACEMENT, WHY? WE ARE ALL REALLY UPSET BY THESE. WE ARE NOT EXPECTED THIS FROM GODREJ COMPANY
and my complaint numbers is 886831
By vinay mysore
This is really not true and serious action to be taken against this. This issue should be filed under consumer act. As it was mentioned that when a company technician was not able to solve the problem how can a outside technician solve this problem. So pity towards the company.
Sargam Electronics
A-1, Kanti Nagar Extension
Main Road, New Delhi.-92
Sir,
Sub: Replacement of defective Godrej Refrigerator.
Ref: - Invoice No. S/KN-1348 Dated[protected].
Reference above undersigned wishes to draw your kind attention towards following facts for your kind favour.
• That the above refrigerator GDPV5193T shell wine red was purchased by undersigned on 21/11/2010 towards dowry article to be gifted to my daughter on her marriage date 29/11/2010.
• That a no. of other articles were also purchased vide Inv. S/KN-1347 dated 21/11/2010 VIZ. Samsung LCD LA-32C350DI, Samsung Washing Machine WT-9205, Samsung WRAC AW181QAE & Timex Men’s Watch for the purpose.
• The performance of all other article was found satisfactory except the above Refrigerator which is not functioning at all since very first day it was put into service.
• Since it was a dowry article it defaced the image of my daughter at her in laws in the very first instance. It is presumed by them as if some old, junk & used article was conferred upper them by us.
• Godrej Technician visited my daughter’s residence 89 Sunder Puri, Main Market, Ghaziabad, Near Railway Station twice till date & ultimately declared that compressor was faulty & it required immediately replacement.
• I have lost my faith & interest in Godrej Permanently as the company has no effective quality control on its equipments & articles displayed in its show room.
• As such it is requested that either this refrigerator be replaced with immediate effect or else the money spent by me on this defective article be returned back to me lest, I shall be bound to seek help from Consumer Disputes Redressal forum for bestowing me justice.
Yours Truly
Date :- 05/2/11
(YasPal Singh)
H.71-72, Block C-1, Welcome Seepalmpur III, Delhi-110053
C/- 1. Godrej & Boyce Manufacturing Company Limited.
Pirojshanagar, Vikhroli, Mumbai – 400 079.
2. Godrej Bhavan, 2nd Floor, Shershah Suri Marg, Okhla, New Delhi. Godrei Bhavan, 2nd Floor, Shershah Suri Marg, Okhla, New Delhi ...
A-1, Kanti Nagar Extension
Main Road, New Delhi.-92
Sir,
Sub: Replacement of defective Godrej Refrigerator.
Ref: - Invoice No. S/KN-1348 Dated[protected].
Reference above undersigned wishes to draw your kind attention towards following facts for your kind favour.
• That the above refrigerator GDPV5193T shell wine red was purchased by undersigned on 21/11/2010 towards dowry article to be gifted to my daughter on her marriage date 29/11/2010.
• That a no. of other articles were also purchased vide Inv. S/KN-1347 dated 21/11/2010 VIZ. Samsung LCD LA-32C350DI, Samsung Washing Machine WT-9205, Samsung WRAC AW181QAE & Timex Men’s Watch for the purpose.
• The performance of all other article was found satisfactory except the above Refrigerator which is not functioning at all since very first day it was put into service.
• Since it was a dowry article it defaced the image of my daughter at her in laws in the very first instance. It is presumed by them as if some old, junk & used article was conferred upper them by us.
• Godrej Technician visited my daughter’s residence 89 Sunder Puri, Main Market, Ghaziabad, Near Railway Station twice till date & ultimately declared that compressor was faulty & it required immediately replacement.
• I have lost my faith & interest in Godrej Permanently as the company has no effective quality control on its equipments & articles displayed in its show room.
• As such it is requested that either this refrigerator be replaced with immediate effect or else the money spent by me on this defective article be returned back to me lest, I shall be bound to seek help from Consumer Disputes Redressal forum for bestowing me justice.
Yours Truly
Date :- 05/2/11
(YasPal Singh)
H.71-72, Block C-1, Welcome Seepalmpur III, Delhi-110053
C/- 1. Godrej & Boyce Manufacturing Company Limited.
Pirojshanagar, Vikhroli, Mumbai – 400 079.
2. Godrej Bhavan, 2nd Floor, Shershah Suri Marg, Okhla, New Delhi. Godrei Bhavan, 2nd Floor, Shershah Suri Marg, Okhla, New Delhi ...
Dont BUY GODREJ Products. They are now working properly.
Bought a refrigerator 6 months back and there is cooling problem.
Please Do NOT BUY.
Bought a refrigerator 6 months back and there is cooling problem.
Please Do NOT BUY.
We have taken a new refrigerator in the month of August 2010, model no GFE 25AD, regularly there is some problem in the refrigerator, lot of small complains was made that was resolver by the engineer, then again the problem started like cooling and stop working, thrice the engineer came and informed that some of the part is not working, he replaced that next day again it was not working then again he came and he did some thing again it was not working, we spoken to the engineer several times to replace the same due to lot of problems, he informed us that we will not able to do that, complain no 108170 was surprising to know that it was closed without resolving the same, again we have complained today with the complain no 109192, please ask them to replace the same, this was a very bad experience with the godrej company and this is the first and the last time with godrej and never i will suggest any one to buy any thing from godrej company.
Request you to please help in resolving the same as I was surprised that it was hardly 4 to 5 months refrigerator and lot of problems got arrise.
Rgds
Rakesh Agarwal
[protected]
Request you to please help in resolving the same as I was surprised that it was hardly 4 to 5 months refrigerator and lot of problems got arrise.
Rgds
Rakesh Agarwal
[protected]
godrej refrijrator model no. GFE25BZ PUCHASED FROM HAPPY HOME PURANA GANJ BAJAR TUMSAR on dated 20/10/08 we have complaint of this cooling problem in HAPPY HOME and they call to authorised diller godrej shri ram refrigeration at rajiv gandhi sq. jail road BHANDARA. they are not taking any action on our complaint they are avoiding our complaint from last 8 days.Now we want your help to solve this problem your consumer's name is SAU. SANTOSH TEJPRAKASH VYAS SHIVAJI NAGAR TUMSAR.DIST. BHANDARA.Our cont. no. is[protected], 232528, [protected]we expect that you will help us very soonn.
Godrej Refrigerator — Fridge Not working
Not getting support from Godrej Customer service. i had complaint also to godrej company. they will not responsed.. my complaint number is 221946... i to have a 360lit fridge purchased 3 years back now i am looking for company eng to come & repair it please send someone is my request my address uday badhe ward no. 3 namdev path shrirampur dist. ahmednagar maharashtra. i have also launched a complaint by sending sms to 53636 at godrej care
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+91 22 6796 5959
+91 22 6796 1800
+91 22 6796 5656
Pirojshanagar,
, Vikhroli, Mumbai, Maharashtra, India - 400079
cell: [protected], [protected]
hello sir / madam
i have purchased a samsung refrigirator on 15.10.2009 from rajkamal electronics, trimulgery, secunderabad. since may 2010 it was giving cooling problem and registered complaint in may it was repaired, no again in august 2010 reoccered the same problem i have given complaint on 22.08.2010 till date it was not repaired so kindly do needful.