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[Resolved]  Haier Mobile Phone C6000 — Battery Problem

Dear Sir/Madam

with due regards i wish to state that im feeling very bad and frustrated after using Haier Mobile Phone named C6000 which i have bought on 5th Feb, 09.

I have logged a complaint regarding Phone hanging and battery show full when connected but not charged to there authorised service centre named M/s Saint Computer, 21, National Shopping Complex, GT Road, Amritsar, Ph.[protected] on 13th March, 09, Friday (it means only after a month o[censored]sing it), but i was very surprised and also dissappointed by the feedback and answer given to me by Ms.Jyoti working with this service station.

She told me that "You have taken a very cheap mobile. What are you expecting from us?", "She also told me that with small amount of money you have spend you can get only this much, and we are not responsibe for this".
She told me to give her a call next day and ask her whether my mobile is repaired or not.
I called next day and got very rude answer that it is not done and she told me to call her on monday now. She also told that it may take another one week because we dont have spare parts and the parts will come from Chennai.

Firstly i wants to know that is this a right way to deal with a customer who has faith in your product.
Secondly It is definately not a matter that this mobile is of low a price, if yes, then why a big company like Haier has launched this model if they are not able to provide after sales service to their customers.

i"m suffering alot due to the problem in my handset, only after one month o[censored]sing it.

I have purchased this mobile from M/s Mahajan Electronic, Chowk Bijli Wala, Hall Bazar, Amritsar Ph.[protected]
MDN-[protected]
Model-C6000
Product-Haier
RSN-8098FFAB
Purchase Date-5/2/09
Reciept Date-13/3/09

I sincerely request the authorities to look into the matter and do the needful as early as possible.

Thanks and Regards

Shikha Makkar
Amritsar
[protected]@yahoo.com
[protected]
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 CommentsShareTweet

Comments

respected sir/madam,

i m facing same problem with this handset like shikha mam n i also want to

take compensation regarding this HAIER C 6000 set.please sir/mam

pay little attention on our this prob.

my cell phones details are:-

I have purchased this mobile from DEEP COMMUNICATION, CANAM PLAZA, SECTOR-11, PANCHKULA, HARYANA-134109, PHONE:[protected], MOBILE:-[protected]

EAN:[protected]
S/N:- EA07L0E0100E38AG1506
MEID:- A1000006DEAFD08
pESN:- 8058D764
SAP MATERIAL CODE:[protected]
Model-HC6000
Color-Black
Product-Haier
RSN-8098FFAB
Purchase Date-5/2/09
Reciept Date-13/3/09

Thanks and Regards

SAGAR GARG
SECTOR-10, PANCHKULA, HARYANA-134109
MOB NO. [protected]
i totally agree with what the sagar and shikha has to say the services of this company are pathetic and when i asked the shop owner that the problem has come in just 01 month, he says u have to accept it as the product is cheap, can any one help me in sueing the company to get back the compensation for the handset,

morever the emission standards have also not been followed as the ear gets hot with handset on listening for more than 3 standards,
these are pathetic standards of the handsets and after sales.
I have two handsets of tata indicom already from haier. I have just just read the advt about the C-6000. i thought it would be great deal. But with the two handsets i had already has the battery problem and themost dengerous thing is there is no service to get hte battery at anywhere in the country. and after the reading above incidents i thng i will never go with haier . i thnig this company has no service in india. You will not get new original batteries at service centers ever.
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