[Resolved]  SBI Cards — Have been issued a card, in spite of saying no and not getting reminders to pay the due

Hi,

I had got a call from SBI for a card saying since I am working for company "X". I get a card with no fees or payment.

I accepted the same, got a call a few weeks later saying I'll have to pay Rs. 500 as joining, so I told them no.

Inspite of doing so I have been issued a card and have been getting bills for the same.
in the first bill I have already been charged some GST debit for current Statement, have never used the card.

I called the company, I was told some one will get back, no one did.
I wrote a mail, got a reply with a ref no. and lost more servives and offers, mail enclosed below.

Its been a month from that and i have not got a reply.

Mails below for your ref


MAILS ENCLOSED


Dear Sir / Madam,

Thank you for writing to SBI cards.

This is a system-generated response to acknowledge receipt of your e-mail. The subject line contains the reference number allotted to your e-mail. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence . Our Customer Service Executives will revert to you through call or e-mail within 5 working days.

In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.

We would request you to mention your SBI Card Account / Card number and your present contact number in all your correspondence to enable us to process your request at the earliest.

Assuring you of our best services at all times.

Warm Regards,

SBI Cards Team

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Electronic Clearing System: - Authorize us to debit on account (Saving /Current) of any bank by filling an ECS Form. (Available in DELHI, MUMBAI, BANGALORE, HYDERABAD AND KOLKATA only)

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-----Original Message-----
From: Vishant Tejwani [vishant.[protected]@gmail.com]
Sent: Tuesday, Sep 29 2009 11:42PM
To: feedback.[protected]@ge.com [feedback.[protected]@ge.com]
Cc: help.[protected]@rbi.org.in [help.[protected]@rbi.org.in]
Subject: Cancelation of card


Cancelation

I am very disappointed with the service with the Credit Card Division of your bank.

I was called by one of your promoting agencies and was told that, being an employee of company ‘x’ I am eligible for a SBI gold card which has no fees for life.

I accepted the offer and asked the company to send some to collect the details required.

The details were taken and the necessary documents were taken, after a few days I got a confirmation call. The person on the other side informed me that I was suppose to pay a annual fee of Rs. 500 if I don’t make a purchase of Rs. 50,000/ every year. I immediately asked them to cancel the card.

To which the card has been sent, two weeks back (18/9/09) I called the call center for cancelation of the card and I was told that someone will be calling me for the same. I have not yet got any call and have started getting the statements and reminders for paying the bill for an unused card.

I was also not told that there will be a joining fee of Rs. 500.

I want this card canceled immediately.

I am marking this mail to the RBI so that they know how the agents forcibly sell card and fool people to make sales.

Application No. on the form – S[protected]

Card No. [protected]

Vishant Tejwani

If no action is taken soon, I'll FWD the mail to the media