[Resolved]  HDFC Bank Bank ATM — money not withdrawn but debited

on 5th april 2010 around 7pm,i went to withdraw cash in hdfc bank atm(banaswadi branch).my account no is[protected].when i tried to withdraw an amount of RS 2600 .THE ATM didnot dispense the cash nor the text slip,instead showed that transaction time is over.then i went to an sbi atm.there i checked my balance an saw that Rs.2600 have been debited from my account,so i am facing problem by this inconvenience.Hope my problem will b processed soon.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

HDFC Bank — Money not withdrawn but debited from my account

on 5th april 2010 arond 7pm,i went to withdraw cash in hdfc bank atm(banaswadi branch).when i tried to withdraw an amount of RS 2600 .THE ATM didnot dispense the cash nor the text slip,instead showed that transaction time is over.then i went to an sbi atm.there i checked my balance an saw that Rs.2600 have been debited from my account,so i am facing problem by this inconvenience.Hope my problem will b processed soon.
Dear Mr Rajkonwar,

We would like to investigate your complaint further. Request you to send us an email at [protected]@hdfcbank.com with your account number and location of the ATM’s along with your details. Please mention the id number (TTU[protected]) in the subject line. Once we receive these details, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank
Dear Mr Rajkonwar,

We would like to investigate your complaint further. Request you to send us an email at [protected]@hdfcbank.com with your account number and location of the ATM’s along with your details. Please mention the id number (TTU[protected]) in the subject line. Once we receive these details, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank
Dear Sir/ Madam.

On 04/09/11 at 20:45 I have withdrawn amount of Rs. 10000/- from tamilnadu mech. Bank tiruvarur.. Due to delay in collection of Money the amount of Rs. 10000/- (Ten thousand only) has been taken back by the ATM machine..

.

I have complained by telephone to the customer care regarding to the problem. On 05/09/11. The Complaint Number is 236500.

I complained and enquired from the tamilnadu mech bank regarding to the same problem, after enquiry of the ATM amount balance, they found the complaint is correct and they suggested me to complaint to the HDFC bank, then only my amount of Rs. 100000/- (Ten thousand only)

Please verify the problem as soon as possible and do needful. Your kind help and cooperation will be highly appreciated.
Dear Sir,

On 12th May 2013 around 9.06 a.m I went to Koyambedu syndicate Bank ATM to withdraw cash for an amount of Rs.3000 from my HDFC Debit card. I had done the complete transaction but no cash or slip received but I received a message saying that I withdrawn Rs. 3000 from my card.

Please take necessary steps to reverse that amount to my accounts at the earliest.

Your kind support and co operation is highly appreciated.

Regards/ M. Kamakshi ([protected])

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information